Problems with latest itunes update

After installing the itunes update yesterday I cannot connect to my apple devices or connect to the itunes store.
I get an error message telling me the Bonjour service has not started ( when I check on services, it clearly has). also my processor starts running at 100% and itunes consumes all system resources.
I have removed and reinstalled and still have the same issue.
Any idea's
Windows 7 pro on HP laptop.
Cheers, Steve

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HT1222 problem with latest itunes update

Just did the latest itunes update and it wont update saying my version of windows (7) wont support it. anyone else having these issues?

Hey cshapp,
Thanks for the question. I understand you are experiencing issues with Home Sharing and connectivity. The following articles may help to resolve your issue:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3000" through "3999"
Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.
Additional Information:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Thanks,
Matt M.

Issues with latest itunes update?

i been having issues with the latest itunes update. i did the update but during the final installation something happened and i keep gettng a message telling me "library runtime error" or something of the sort. i deleted any and all apple from my laptop and tried reinstalling only to hav same problem. then i did a system restore to se if that would help and still had same problem. now i have itunes installed in desktop also and the same update reminder popped up and i am reluctant to do the update there for fear of the same thing happening to that as well. wondering if anyone has encountered this issue in the past and how did they resolve the problem. any and all advise is welcome.

Hi cesanchezfromut,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari

Performance issues with latest iTunes update

Hello everyone,
I'm having somewhat of an issue with the latest update for iTunes (10.5), ever since the update was installed the 'AppleMobileDeviceService.exe' is using all my processing power.
Now I know my laptop isn't the latest spec, but before this was never an issue. The only way I can still work with it is when I turn off the service via the Task Manager.
When I launch the iTunes programme it gets even worse, another service called 'APSdeamon.exe' is eating up the processor aswell, albeit they both consume 50% now. As a result I cannot access the iTunes Store or do much else.
I do have to mention all my music is stored on an external HDD which is connected via USB to my laptop, but this was never any different.
I've reïnstalled all Apple components twice already, one including a specific deletion of all Apple program folders manually.
Since I can always turn off the services manually it isn't a big issue, but does anyone have any suggestions or ideas how this could be resolved?

Hello Mauricio,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M.

Latest update causing problems with my itunes update on my computer,

Have had to delete itunes on my computer to try to get this update to upload. I cannot even access an earlier version. I have tried everything from uninstalling to cleaning my hard drive and still it will not install.

ITunes update 11.1.4 would not install and I received the following error message.
"The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem".
A temporary solution was to restore my system to a date before the 11.1.4 update was applied.
This worked and I was again able to use iTunes except that synchronisation between iTunes, my iphone and ipad was frustrated. I received an message to the effect that “you need to turn on synchronisation in isync preferences before you can sync contacts and calendars.”
Further research on these boards revealed that this problem too was apparently caused by the Apple update could only be resolved by installing the latest version of iTunes i.e. 11.1.4
Thus a clean install of iTunes 11.1.4 was obviously necessary for complete functionality.
Thus I followed the procedures detailed by Turingtest2 here
https://discussions.apple.com/docs/DOC-6562
I carefully deleted all of the Apple related programs and folders I could find as suggested.
I had problems deleting Apple Mobile Device Support. I eventually managed it though by variously
using CONT-ALT-DEL to enter Task Manager and then Processes and then halted(ended) any Apple process I was able to find. It eventually deleted but not without a struggle!
I then performed a clean installation as described ensuring I right clicked on the download and selected Run as Administrator.
Itunes 11.1.4 was then installed with no loss of previously downloaded material – books music etc.
Not impressed with this Apple update at all…… a seemingly very cavalier approach to customer care.

Problem with latest software update

Hi I've ran the latest software update for my iPhone 4S but now it's running really slow has anyone else had this problem ?. I'm at home while writing this so connected to home wifi but still took me at lest 5 min to do this.

Try This...
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Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
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Release the Buttons...
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PLEASE SOMEONE HELP ME!!! thanx

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I'm concerned about syncing my iTouch again, as I have major problems from the last time:
Last week, I updated and synced my iTouch (4th gen) and the synch acted different. I was faced with "conflicts in Outlook" to review. I was doing this on the fly, and didn't really think anything of it, even though I hadn't ever been asked this before, so I went ahead without thinking. Before this, in order for my Contacts folders to not all sync together, I had to make a Contacts folder I named "iTouch Contacts." When I finished the sync, I noticed that in Outlook, my main Contacts folder now only had about 400 contacts in it (should have about 3000), and my iTouch Contacts folder had over 3000. Obviously, my iTouch had done something weird and synced differently. I knew I had some kind of duplicating mess to deal with, but just ended up moving all of the iTouch contacts to the main Contacts folder to deal with it later. In the next couple of days, I synced it again, and (again) the same "conflicts" and that began to worry me. When it was all said and done, for some reason, I saw that the iTouch Contacts folder in Outlook had 3000 again. Without thinking, I was just disgusted and deleted all those contacts. I later realized that I had deleted the majority of my contacts and that my main Outlook Contacts folder was again down to only 400. Since most of my contacts are no longer in Outlook, I can't email people from a new email, but must use a previous email and reply to them. Also, when I look at the contacts on my actual iTouch device, ALL my Outlook Contacts folders are there, even ones I have never had checked to sync with the device.
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Hi lastskier
Have you browsed through the forums at all? Its worth spending a little while doing so because most problems have been experienced by others and resolved.
My recommended method for installing iTunes upgrades is:
1. Back up your iTunes library, and by this I mean locate the iTunes folder (usually in My music) and copy all of it and its contents preferably to a removeable hard drive (they are really cheap now). This is your insurance and if all else fails you have not lost your music files.
2. Download the iTunes programme from the apple website to your pc - DO NOT install online.
3. Temporarily disable any antivirus/antispy software programmes (locate the icon in the lower right hand side of your desktop and right click - you should get options to disable)
4. Run the install and reboot.
With any luck you will be up and running and the new iTunes will have found your old library and imported it. You will still have a safe copy on your removeable drive.
Conflicts with AV/antispy programmes are the most common problem with iTunes installs.
If it doesn't work and you are happy you have a back up of your music, you could try uninstalling all iTunes, iPod and QT s/w using "add/remove programs" and then running thru the steps again. However, this time you may have to get your new iTunes to find your music files on your removeable drive by plugging it in to your pc and getting iTunes to search for it.
You will have lost any library settings e.g. playlist info play count etc by going this route, but there are fancier ways of dealing with that. You can open up "my Music" folder and reimport your entire back up copy of the iTunes folder and this will preserve your old settings.
Let me know how you get on.
Local retailer custom built pc. Pentium 4 chip 2.4GHz Windows XP SP2 20Gb iPod

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I just installed the latest security update on my G5 and now I can't access many of my major applications. The warning "Application Launch Failure" appears with the following text:
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I have recent update my iTunes to 12.1.0.71 on win7, however, the software keeps on not responding. I've tried repairing and re-installing but the problem persists. What should I do?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
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tt2

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I tried to update latest ios 7.0.6 today and ph is now frozen...when I turn off it comes back on showing to plug into itunes...when I do that, itunes says it detected ph in recovery mode & ph must be restored before it can be used with itunes....when I click on restore button it goes through a 15 -20 minute process and then basically says the same thing again.
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