Problems with licensing my CC upgrades

From before I have CS5, and have bought CC for creative cloud team.
And I must use the Try version, because I cannot license my CC upgrades.
2 times I have asked on the Customer support Chat, and I have phoned once. But still I have to use the Try versions.
When I click on License this Software, there is only one form for the serial number, and when I write my serial number for CS5, it does not accept it.
There is no forms for my Adobe ID and password. Which I think it maybe should have been?
So what shall I do?
Thank you for all answers!
A

FINALLY I got an answer that helped from "[email protected]" in swedish;
När ni ska installerar CC Team så måste ni också bjuda in er själv precis som ni gör om ni ska lägga till en användare.
Sänder er en länk med vidare information om hur ni gör detta.
Länken finner ni här:
http://helpx.adobe.com/x-productkb/policy-pricing/creative-cloud-teams---customer.html
Vänliga hälsningar
Nils
Adobe kundtjänst
And it worked! I am now a happy user of CC Team!

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