Problems with "Mac Help"

My help files, especially "Mac Help", no longer work properly since upgrading to Tiger. If I open "Mac Help", for example, the help window will pop up, but the links will not work (nothing happens when I click on them) and the search feature in help will not work either (the little gray "clock" just spins next to the help bar and nothing else ever happens). Any suggestions on this one? As I'm a relatively recent Mac convert, the help feature was something that I came to rely on. Thanks!

Hi CP,
This is a common problem with Mac Help. When it happens, try first (quit Help) deleting this folder:
Home/Library/Caches/com.apple.helpui
If Help still doesn't work, try then deleting those files:
Home/Library/Preferences/com.apple.helpviewer.plist
Home/Library/Preferences/com.apple.help.plist
(and this one if you find it):
Home/Library/Preferences/com.apple.helpui.plist
See also this KB article for more info
- Mac OS X 10.2, 10.3: Mac Help Viewer unexpectedly quits
and this excellent X Lab FAQ
- Troubleshooting Help Viewer
It seems (not sure about that), that Help caches get easily corrupted when interrupting searches instead of patiently waiting for its internet accessings etc?
Good luck!
Axl

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Hi All,
We have around 50 odd MAC that are connected to windows server 2008 R2. the user were logining in to these MACs using their AD account. Recently few of the random MAC did not allow the user to login using their AD account.When analyzed though the MAC shows that it has connected to the Domain and the server is active with green button it has unbind itself from the server.I had to login in as local user bind the MAC back to get this resolved.
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Solution 1:
<key>mdns_timeout</key>
<integer>2</integer>
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I have seen all of the probable solutions and tried everything and still I am getting issues with 10.6.6 and after rebooting the Mac gets unbind. Or the Mac gets Network Accounts Available even when not accessing the list of users from AD. But the thing that I have done that has solved all my issues with AD on the Macs is to uncheck the box to search on all domains. For some reason I am seeing that when the Macs have this option checked, it searches through out the forest on the same domain controller more than once, so AD stops the handshaking of the authentication.
I hope this helps like it did on our Network, since then I have not seen the Macs lose the binding or slow SMB.
If you've tried this please let us know.
TIP: Uncheck Allow Authentication from any domain for Mac AD problems
Wednesday, April 20, 2011
Steven Wells sent a fix and an explanation of problems with Macs losing their binding to Active Diretory:
Unchecking "Allow authentication from any domain in the forest" is working at our college. We have been beating our heads on this for about 2 terms, with no understanding of why it works in some places and not in others. When we found this working, our IT guy said that the Security SID is being duplicated, when it looks in other domain forest, and that is what is causing the problem. This is the first time I have found an explanation for the problem.
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Solution 3:
Solved it. Create a file in Textedit with the name 'auto_master' (no file extension) with the following contents:
# Automounter master map
+auto_master # Use directory service
/net -hosts -nobrowse,hidefromfinder,nosuid
/home auto_home -nobrowse,hidefromfinder
#/Network/Servers -fstab
/- -static
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solution 4:
TIP: a Kerberos fix for OS X 10.5 and 10.6 binding to Active directory
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This was taken from Dane Riley's imaging building for DeployStudio.
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Unbind it from Domain
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Solution 5:
For Snow Leopard AD login issues, use upper case domain
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This question was solved.
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I have removed the printer, and added again - a couple of times. I was not sure what protocol to chose (LPD, IPP, Socket).
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