Problems with metadata in Bridge CS3

We have a couple of problems:
Problem 1: Every time images are rotated we are losing the embedded metadata?
When an image arrives from a photographer and shows an orientation of 90° in the camera exif metadata (as seen in Bridge) we have to rotate it (or just resave it in Photoshop) so that it appears the right way up. This causes it to lose its metadata.
Obviously if we do all the rotating BEFORE we input metadata then this isnt a huge problem.
However it is a problem if the images arrive with metadata that we would like to keep.
Problem 2 Weve noticed that Bridge doesnt always write metadata to a file across the server. Weve run tests to check this: we write metadata to a file using Bridge but when we open the image in Photoshop its not there. Is this a known fault?
Thank you very much for any help,
Susannah

According problem 1: this is not normal behavior and you could try first to restart Bridge holding down option key to reset the preferences.
But if you experience this also on the server I don't know if this solutions works. And according to problem 2, you should open a case on Adobe support using the little contact button top right on this page, not many users (including me) of this forum are using a server or know a lot about of that workflow :-(
You could try a forum search also on the word server (Search for forum only works when you are on the mainpage with al the post for Bridge for some strange reason...)

Similar Messages

Metadata in Bridge CS3 lost after editing NEF file in Capture NX2

Entered keywords and metadata in Bridge CS3, edited NEF file in Capture NX2 and then all metadata in Bridge got lost even if I did not edit any metadata in Capture.
Original Bridge metadata are still saved in XMP file but Bridge does not show them nor can search or sort photos by them.
Is it a Bridge bug or is it connected with any settings?
Win XP, Bridge CS3 2.1.1.9, Capture NX2 2.2.0, Nikon D300
Will appreciate any help, thanks a lot.

First I renamed photos in Bridge - sidecar XMP files were created with the new filename already, added some keywords and metadata in Bridge. Edited photo in Capture but not changed the name again - the result was the Bridge does not show edited metadata and keywords anymore even all those info are still saved in sidecar XMP file. Capture apparently does not change XPM in any way.
It looks like all the problems are connected with renaming files in Bridge before editing them in Capture as if Bridge cannot read XMP after Capture added its own info in NEF file.

Anyone else having a Problem with Leopard and Photoshop CS3?

I'm using CS3 with Leopard 10.5.4 at work and there are some very aggravating anomalies, that I'd like to nail down to a cause. Most frequently, when switching from apps to P'Shop, the menu bar stays for the previous app, i.e. when going from Finder to P'shop, the menu bar still says Finder and has Finder options. Changing from Lightwave to P'Shop, the menu bar remains Lightwave.
Occasionally, an Adobe app - P'Shop or InDesign - will simply disappear and not come back. The icon in the dock shows it as active, but no amount of clicking, Command-Tabbing will reveal the app and I have to Force Quit, losing unsaved changes.
I have a feeling it's Leopard, since, I've used CS3 on Tiger and CS4 on Tiger and never had a problem.
I'm wondering if upgrading to the latest Leopard would make much of a difference.
Has anyone come across this and found any kind of answers?
Thanks for any suggestions.
-Vincent

> Just because it doesn't happen to Phil (who may not use all of the same features of the Suite that others do anyway) does NOT mean that these problems are not real and are not mere PEBCAK.
Right. If someone is having a problem associated with Tiger, it's PEBAK. If Leopard is involved, it's automatically because of Leopard. Apparently, with Apple's latest OS, trouble shooting problems are no longer necessary - just blame it on Leopard and call it a day.
b FUD
I find the dynamics here really interesting. This thread would have been very different if Vincent had posted with problems involving Tiger. Would have gone something like this:
After admonishing him for not providing more information about his setup by posting the obnoxious big blue link on how to ask questions (ahem - we know NOTHING about his machine or configuration, such as which machine, how much RAM, scratch disk or attached peripherals), there'd be all kinds of trouble shooting advice given - "try a new user", "repair permissions", "run DiskWarrior, and on and on ...
But no, since he mentions Leopard, none of that is apparently necessary and the completely, utterly
b irresponsible
advice is given ... "that's just the way Leopard is".
Those are some serious problems he's reporting that have nothing to do with Leopard. Something is obviously hosed!
As for discounting my experience because I don't use every app in the suite as extensively as I do Photoshop, I'm FAR more qualified to discuss Leopard and CS issues than Ann or Neil who do not use Leopard at all (and have never used it as far as I know.)
"Others have problems with it", is their battle cry but it's extremely weak. Do I really need to remind you all that these forum are ALWAYS filled with people who have problems, regardless of version or OS? You act as if this forum was a ghost town when Tiger and CS3 were current!
Gee, Ann ... people are STILL reporting problems with 10.5 and CS3? How shocking! Guess what - people are STILL reporting problems with 10.4 and CS3 too! Let me make a prediction - people will have problems with 10.8 and CS9!
Vincent-
> I don't really deal with fonts anyway ...
Yes. You do. Even if you never type a single line of text, every application uses fonts to create menus and other GUI items. If one of those fonts are bad, it can create all kinds of problems, including the very problems you mention.
The fact that you don't seem aware of this and you're still using 10.5.4 leads me to believe you're not familiar with the basic practices of maintaining a healthy system. Again, how did you install Leopard on that machine?
Look, if you're simply trying to justify using CS4, go right ahead. It's a worthwhile upgrade in it's own right. However, if you install it on that machine in it's current state, CS4 will NOT fix your problems because you do NOT have a healthy system.
You asked for experiences with Leopard - I can launch every application in both CS3 and CS4 suites
i simultaneously,
and STILL not have your issues. I haven't experienced anything like your CS3 problems in Leopard - on both a 2006 Mac Pro and a 2008 Macbook.
If you'd like help to try and figure out the real problem, I'm more than happy to help. If not, Adobe will gladly take your money ...
-phil

[svn] 4143: Fixed problem with metadata in SelectionFormatTextStyles. as so that named colors work for selectionColor, unfocusedSelectionColor, and inactiveSelectionColor attributes on Gumbo components.

Revision: 4143
Author: [email protected]
Date: 2008-11-19 14:53:40 -0800 (Wed, 19 Nov 2008)
Log Message:
Fixed problem with metadata in SelectionFormatTextStyles.as so that named colors work for selectionColor, unfocusedSelectionColor, and inactiveSelectionColor attributes on Gumbo components.
Thanks, Glenn!
QE Notes: None
Doc Notes: None
Bugs: SDK-18070
Reviewer: Glenn
Ticket Links:
http://bugs.adobe.com/jira/browse/SDK-18070
Modified Paths:
flex/sdk/trunk/frameworks/projects/flex4/src/mx/styles/metadata/SelectionFormatTextStyles .as
flex/sdk/trunk/frameworks/projects/wireframe/bundles.properties

Revision: 4143
Author: [email protected]
Date: 2008-11-19 14:53:40 -0800 (Wed, 19 Nov 2008)
Log Message:
Fixed problem with metadata in SelectionFormatTextStyles.as so that named colors work for selectionColor, unfocusedSelectionColor, and inactiveSelectionColor attributes on Gumbo components.
Thanks, Glenn!
QE Notes: None
Doc Notes: None
Bugs: SDK-18070
Reviewer: Glenn
Ticket Links:
http://bugs.adobe.com/jira/browse/SDK-18070
Modified Paths:
flex/sdk/trunk/frameworks/projects/flex4/src/mx/styles/metadata/SelectionFormatTextStyles .as
flex/sdk/trunk/frameworks/projects/wireframe/bundles.properties

Problem with thumbnails in Bridge CS4

I was having a problem with Adobe Bridge crashing on me when I was looking at a large amount of images - like all my 2011 images. I'd read online that I needed to purge my cache and delete my preferences by holding down the ctrl key when starting Bridge and choosing all three options to "reset preferences", "purge entire thumbnail cache" and "reset standard workspace".
I did this, but it really did not solve my problem. I'm still working on that. It did create a problem that all my raw files show up without thumbnails, and I can't for the life of me figure out how to regenerate these thumbnails. I've tried downloading the camera raw plugin and installing that again and it does not help.
My raw files are from a Pentax K100d and are pef files.
I went back to some old photos, in my 2010 folder. When it first came up it showed the thumbnail for just a brief moment. It then went blank and then up popped that stupid little flower icon that I seen when there is no thumbnail.
Any help would be appreciated.

Thank you so much for your response.
I am running 64 bit Vista. I have CS4 and found that the latest version of Camera Raw that I could install was version 5.7. I found the install instructions on the Adobe site. As it told me to do, I downloaded the zip file for version 5.7 and extracted. I moved the Camera Raw.8bi file from the top directory into C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS4\File Formats and moved the Camera Raw.8bi file from the Win64 folder into C:\Program Files\Common Files\Adobe\Plug-Ins\CS4\File Formats.
Does this look right to you?
I can double-click on any of my raw "pef" files and I can edit them in Camera Raw, no problem. I can also look at the "about Camera Raw" and see that it shows version 5.7.
It just won't generate thumbnails.
This worked in the past. What happened to mess things up is a long story. I got a new camera, a Nikon D5100. What I did not realize was that this camera was too new for CS4 to be able to recognize. The updates that include this camera are only for CS5. At some point after I got this camera and came home with a ton of vacation pictures - saved as Raw + Jpg (so I had a ton of photos) bridge started crashing. I don't know if it was the size and or number of photos that I was trying to have visible in Bridge at one time or what. I started Goggling what could be the problem. I found one source say that I needed to reset the preferences and such and that I should start Bridge while holding the ctrl key and choose all three items to reset. I did this and my thumbnails that were there for all my old photos shot with my Pentax k100d went away. I just see a flower icon in their place. I've not been able to get them back. I have since moved all those big photo files to another folder and the crashing has stopped. Now I just have the problem that I caused.
What bothers me is that I saw a post here in this forum that says to never use the "purge cache" option from the edit > preferences box in Bridge. I can't find this post again. I have done this also before I saw that. I have also moved my cache to another location so that it had to create a new one. Still this does not work. I've restarted Bridge, rebooted, "purged the cache for the selection" and "generate high quality thumbnail". Nothing I've tried works.
Would reinstalling Bridge help? Do I have to install all of Photoshop? Do I have to uninstall first?

Multiple Problems with PDF InDesign, Bridge, and Acrobat Reader

I create proof books with a blend of Adobe Bridge & InDesign.
Here is my work flow: I will BOLD the errors I am having and need help with.
Step 1.) I create contact sheets in Bridge and save them as PDF's
Problem with Bridge ( I have another posting for this thread as well under Bridge) I cannot save PDF's larger than 400ish photos at 300ppi (important for my printer) without it saving as a blank PDF. COMPLETELY EMTPY! So I have to split up my photos into groups of 400 or less photos then patch them back together.
Problem with Acrobat: If I patch those PDF’s back together with Adobe Acrobat (a suggestion from another person on here) they save great but I get an error when I try to import them in indesign. The error reading: ERROR. Cannot determine page count.
Please open the PDF file in Acrobat, do a “Save As…” and try again. (99)
Step 2.) I use a script (MultiPageImporter2.2.1.jsx) to import the PDF's into Indesign. (if saved as one pdf in acrobat I get the above error)
Problem With InDesign: I run this importer script in InDesign to create my books with a template I use from my printers. Well since I have to import multiple pdf with multiple pages ( because I can’t piece them together without the above error. Then I have this problem:
I place a pdf with 1-226 pages in. I start this on page 1.
I place the next pdf with 1-141 pages in. I start this on page 227.
An error pops up that says I MUST start my import on page 226!!!!!!!!!! I don’t want to import on page 226 because I have two photos on that page!
I tried it several ways and no matter what I loose my last page of my first import.
PLEASE someone help me! I feel like I might be doing something really silly but I’ve spent 7.5 hours today working on this books with error after error.
I have done all the updates on my computers and nothing works. I use two macs and both have the same errors. I have a mac-book Pro | snow leopard and a Imac | snow leopard.
Thanks much!

All your problems seem to stem from the PDFs that you are making from Bridge. What you are describing should be perfectly possible, but the fact that Bridge doesn't want to make a PDF with more than 400 photos and it all goes downhill from there makes me suspect Bridge.
Here's a plugin that may help? Looks pretty cheap for what it does.
Apart from that I'd try to clean up the PDFs that Bridge is producing if Indesign doesn't like them. One way would be to print to a new PDF, after you've combined them as necessary.
As to the last pronlem you mention, where it forces you to place on page 226, have you tried creating a blank page 227 first, before you try placing?

Problems with the ActiveX bridge for Java beans when using third-party .jar

I encountered the following problem when using the ActiveX bridge for a java bean:
I am using JDK 1.4.2_09 and MS Visual Basic 6.0 (SP6). I wrote a java bean called ProcessViewer (my class ProcessViewer inherits from JComponent and implements the interfaces Serializable and AdjustmentListener) which I would like to use within a VB 6.0 application. I used the ActiveX bridge (packager.exe) to generate a DLL (ProcessViewer.dll) and registered it successfully. The java bean GUI-control works fine within my VB 6.0 application unless my java bean (ProcessViewer.jar) uses any third-party .jar files.
But when I tried to add a reference to some third-party class (com.sap.xxx.xxx....) I got some problems. I could solve the problem with packager.exe by setting the correct CLASSPATH. But at runtime my VB 6.0 application does not work. It crashes or it reports an error like this: "The control ... could not be loaded from axbridge.dll" (although I deployed my .jar file correctly to the directory C:\Programme\Java\j2re1.4.2_09\axbridge\bin and lib). Setting the CLASSPATH environment variable before calling my VB 6.0 application (exe) did not solve the problem.
How can I teach my VB 6.0 application (containing the Java bean ActiveX control) where to find the third-party .jar file? Copying the third-party .jar file to the JRE lib-folder or to the axbridge\lib folder did not solve the problem either.
I studied the documentation about the ActiveX bridge given at:
http://java.sun.com/j2se/1.4.2/docs/guide/beans/axbridge/developerguide/index.html
but I am missing informations on how the third-party .jar files can be found during runtime of the ActiveX container (e. g. a VB 6.0 application).

See how to solve your problem with JNI:
http://codeproject.com/cpp/OOJNIUse.asp
More examples (for SWING) in tools setup:
http://www.simtel.net/product.php[id]95126[SiteID]simtel.net
http://www.simtel.net/product.php[id]94368[SiteID]simtel.net
http://www.simtel.net/product.php[id]93174[SiteID]simtel.net

Problems with keywording in Bridge CS4

Hi,
I am using Bridge CS4 to add keywords and captions (descriptions) to my photos. However, I have noticed that when I change the photos from location, from one folder to another, Bridge cannot recognize the keywords anymore (no problem with the captions). The same happens if I change the name of the folder where the photos are in. This problem happens if I do those folder changes outside Bridge AND also INSIDE Bridge.
However other programs (Picasa, Windows7 AND surprisingly Photoshop CS4) will recognize the keywords after those folder changes.
Can someone help me with this Bridge problem ? is this a well known bug ?
Anthony

i have tried with 2 out of the 3 options. I cannot purge the cache, i will then loose all the information (labels, ratings,...) on my big database (160,000 images). (http://kb2.adobe.com/cps/331/331083.html)
It did not work ;-(
Another very strange thing, i noticed that the 10% of pictures that were not affected by the problem are in 99% of the cases vertical (portrait pictures)...
Thanks for trying to help !
Anthony

Problems with saving in Illustrator CS3 - Windows

I'm using Illustrator CS3, Windows XP. Even the smallest files take a very long time to save. I try to save and it initally appears as if nothing is happening. If I click again, a portion of my screen goes white and the hour glass sits for what feels like forever while "Not responding" appears next to Illustrator in the bar. Eventually it finishes. Have run into the same problem with PhotoShop a couple times as well. Seems to have started after my upgrade to CS3. Can anyone help?

"it initally appears as if nothing is happening" - no-no, disk indicator should be bright and nearly no-blinking!
Solutions are (depending on the problem severity):
1. Make more layers (even for the same kind of objects, especially for texts)
2. Use RAID 5 disks for scratch files (VelocyRaptor is the best choice)
3. Use i-RAM for scratch files (if the project not too big)
4. Use RIndMA disk (http://hardwareforall.com/ww/serverRAMdisk.html) for scratch files

Problems with metadata being changed.

Recently I started getting a down arrow appearing on 'all new' imported images, informing me that Metadata has been changed in Lightroom. As I import directly from the CF card directly into LR, as a DNG copy and have been doing so for years with absolutely no problem, I don't know what has suddenly changed? I rang Adobe for support and after getting remote assisted help finally got it sorted, or so I thought. Today I imported some new RAW images, which appeared arrow free, (although I now see that arrows have reappeared on other recent 'unedited' imports), but as soon as I did any editing in the develop mode the arrows appeared again and I now have to manually save the metadata changes to disk which I have never done before. Can anyone help me with this issue?

People have been complaining about spurious metadata-change indicators for years, since at least LR 3. Some of the bugs (e.g. with metadata fields containing newlines on Windows) were fixed in LR 4, but based on user posts, it seems that problems remain in LR 5. Often, it seems that you've identified a workaround and the metadata-status indicators disappear, only to reappear later -- this is because LR is scanning for changes in background.
Do you renaming files automatically on import? If so, you might try turning that off and see if that helps.
You can read other users' posts about this problem in the official Adobe feedback forum: Search results in Photoshop Family. Maybe they will give some clues for a workaround that works for you.
Generally, though, a number of people just ignore the spurious indicators. If you turn on the setting Catalog Settings > Automatically Write Changes Into XMP, then the metadata gets correctly written back to the files very soon after any actual changes are made. And you can then turn off the indicator in grid view via View > View Options > Grid View > Cell Icons > Unsaved Metadata.

Problems with scaling in illustrator CS3.

Recently while working on a large file in Illustrator I've had a problem with scaling. Normally I scale with handles, and rarely with the input box. Now I can only scale with the input box. I have gone to preferences but that seems fine, (i think?). Is this a new glitch? Is their a way to solve this problem. Thanks.

View > Show Bounding Box.
You probably mistakenly hit the shortcut to turn it off at some point.

Problem With Jdbc-Odbc BRidge Connection

I get The following error
SQLException:[Microsoft][ODBC Driver Manager] Invalid cursor state
when using the code
whats the problem with it
import java.sql.*;
public class Employee {
String DBurl;
Connection con;
public Employee(String url)
DBurl=url;
void queryTest()
String query="SELECT * FROM EmpTable";
ResultSet result;
Statement stmt;
try{
Class.forName("sun.jdbc.odbc.JdbcOdbcDriver");
catch(java.lang.ClassNotFoundException e){
System.err.println("Class not Found Exception:");
System.err.println(e.getMessage());
try{
con=DriverManager.getConnection(DBurl,"myLogin","mypassword");
stmt=con.createStatement();
result=stmt.executeQuery(query);
System.out.println("ID"+"\t"+"Name"+"\t"+"Rate"+"\t"+"DeptID");
System.out.println("--"+"\t"+"----"+"\t"+"---"+"\t"+"----");
while(result.next());
String name=result.getString("Name");
int ID=result.getInt("ID");
float rate=result.getFloat("Rate");
int deptID=result.getInt("DeptID");
System.out.println(ID+"\t"+name+"\t"+rate+"\t"+deptID);
stmt.close();
con.close();
catch(SQLException ex){
System.err.println("SQLException:" + ex.getMessage());
public static void main(String args[])
Employee app = new Employee("jdbc:odbc:Employee");
app.queryTest();
}

here's your mistake:
while(result.next()); // <--- the loop body is empty.Remove the semi-colon.
%

Problems with Metadata displaying in bridge.

all of a sudden my raw files shown in bridge do not show the metadata info. It does show the information in camera. If I make any changes to any files in bridge it does not show the changes in the thumbnails but if you open the file the image is changed.

jmlampert wrote:
If I make any changes to any files in bridge it does not show the changes in the thumbnails but if you open the file the image is changed.
This would mean you are using embedded thumbnails.

Problems with Photoshop and Bridge in Yosemite

Since updating to Yosemite on my MacBook Pro, CS3 no longer works properly.
Instead of thumbnails, Bridge displays icons for Nikon NEF images. When I click on the icon, I’m told “Could not complete your request because Photoshop does not recognize this type of file.”
When I attempt to open the image directly through Photoshop, I’m presented with a Photoshop Raw Options window asking me to describe the dimensions of the image. (I don’t know how to do anything other than guess at the size, and when the image opens, it looks like grey noise on an old TV screen.)
I’ve reinstalled CS3 but the problems remain.

I suppose you also updated the Adobe Camera Raw that came with it.
This is a bit involved, and I'm out of ideas.
Keep asking, but remember this a user-support forum, not Adobe support, although Adobe staff does visit on their own time.
You can also search Google and see if forums outside of Adobe have found a fix.
Gene

Problems with metadata in .mov files

Hi
I'm trying to set up an archiving system for video much like the one I use for photography. In doing this, I use metadata (File Info) reated and applied in Bridge to create searchable keywords for our archivist to use.
The problem is, I can't get bridge to create the metadata files. I can access the metadata templates function through the tools, File Info, or by control-clicking the image. But the window that opens is not editable, though it is savable. Blank but savable. I also cannot access other, previously created, templates. They are viewable, but greyed.
I don't think i had this issue a couple of weeks ago. Am i doing something wrong?
filmgrrrl

I'm not familiar with movies but tried a .mov file myself. It is not
possible to add metadata or keywords because it gives the message that it is
a read only file.
And it does make sense you can't add data to a read only file
I tried also a little project that I used for try with film function on my
powershot G9 and that was saved in i-Movie as Mv4. This file is capable of
adding metadata so you should search for a way to make the .mov readable
(don't know if it is possible at all), or if you make theme yourself try a
format earlier in the process. But as said, I know very little to none about
movies...
Could this be with the version of Bridge I'm using? It really doesn't seem to
want to give me access to change the metadata on .mov files. it's fine on
photo files of various formats.

Problems with metadata in Bridge CS3

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