Problems with MP4 files

I'm using adobe Premeire Pro CS3 and every time i import an MP4 file, the clip is recuced from 4 minutes to 13 seconds and a massive amount of frames are being lost. I've searched the forum for an answer to this but so far no success. Can anyone offer any suggestions as to what I should do here?
Thanks

Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
Post what is inside your mp4 wrapper
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en

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  • Importing problems with MP4 files.

    A friend of mine wanted me to make a DVD  with some media files that they sent me (all with .mp4 extentions). I've just purchased CS6 Premuin Pro so I thought I'd try ENCORE to do it with (previously I've been using DVDStyler). However I had problems with importing the mp4 files they sent. Some of the files import OK, but with others I get this error:
    Couldn't import file FILENAME, Quicktime and/or the appropriate codec do not appear to be installed.
    Now I did have Quicktime Alternative, along with the K-Lite Mega Codec Pack installed. Did a bit of searching and found advice to remove the K-Lite pack and Quicktime Alternative, and update with Quicktime and another set of Codecs (I've installed the Windows 7 codec pack v4.06, as I'm using Win7). However, I'm still getting the same error message when I try and import some of the files. I don't know their origin or what created them as such. However, I did download a copy of MediaInfo and got the following for each type of file.
    A file that imports OK:
    Format                              
    : MPEG-4
    Format profile                      
    : Base Media / Version 2
    Codec ID                            
    : mp42
    File size                           
    : 257 MiB
    Duration                            
    : 57mn 12s
    Overall bit rate mode               
    : Variable
    Overall bit rate                    
    : 629 Kbps
    Encoded date                        
    : UTC 2012-10-08 02:42:29
    Tagged date                         
    : UTC 2013-05-13 04:48:47
    gsst                                
    : 0
    gstd                                
    : 3432140
    gssd                                
    : BADC21C45HH1368304023137487
    gshh                                
    : r18---sn-ntq76n7s.c.youtube.com
    Video
    ID                                  
    : 1
    Format                              
    : AVC
    Format/Info                         
    : Advanced Video Codec
    Format profile                      
    : [email protected]
    Format settings, CABAC              
    : No
    Format settings, ReFrames           
    : 1 frame
    Codec ID                            
    : avc1
    Codec ID/Info                       
    : Advanced Video Coding
    Duration                            
    : 57mn 12s
    Bit rate                            
    : 530 Kbps
    Maximum bit rate                    
    : 2 652 Kbps
    Width                               
    : 640 pixels
    Height                              
    : 360 pixels
    Display aspect ratio                
    : 16:9
    Frame rate mode                     
    : Constant
    Frame rate                          
    : 25.000 fps
    Color space                         
    : YUV
    Chroma subsampling                  
    : 4:2:0
    Bit depth                           
    : 8 bits
    Scan type                           
    : Progressive
    Bits/(Pixel*Frame)                  
    : 0.092
    Stream size                         
    : 217 MiB (84%)
    Tagged date                         
    : UTC 2012-10-08 02:42:31
    Audio
    ID                                  
    : 2
    Format                              
    : AAC
    Format/Info                         
    : Advanced Audio Codec
    Format profile                      
    : LC
    Codec ID                            
    : 40
    Duration                            
    : 57mn 12s
    Bit rate mode                       
    : Variable
    Bit rate                            
    : 96.0 Kbps
    Maximum bit rate                    
    : 104 Kbps
    Channel(s)                          
    : 2 channels
    Channel positions                   
    : Front: L R
    Sampling rate                       
    : 44.1 KHz
    Compression mode                    
    : Lossy
    Stream size                         
    : 39.3 MiB (15%)
    Title                               
    : IsoMedia File Produced by Google, 5-11-2011
    Encoded date                        
    : UTC 2012-10-08 02:42:30
    Tagged date                         
    : UTC 2012-10-08 02:42:31
    A file that doesn't import:
    Format                              
    : Flash Video
    File size                           
    : 269 MiB
    Duration                            
    : 56mn 55s
    Overall bit rate mode               
    : Variable
    Overall bit rate                    
    : 661 Kbps
    liveXML                             
    : <?xpacket begin="" id="W5M0MpCehiHzreSzNTczkc9d"?>
    Video
    Format                              
    : AVC
    Format/Info                         
    : Advanced Video Codec
    Format profile                      
    : [email protected]
    Format settings, CABAC              
    : Yes
    Format settings, ReFrames           
    : 6 frames
    Codec ID                            
    : 7
    Duration                            
    : 56mn 55s
    Bit rate mode                       
    : Variable
    Maximum bit rate                    
    : 555 Kbps
    Width                               
    : 640 pixels
    Height                              
    : 360 pixels
    Display aspect ratio                
    : 16:9
    Frame rate mode                     
    : Constant
    Frame rate                          
    : 25.000 fps
    Standard                            
    : Component
    Color space                         
    : YUV
    Chroma subsampling                  
    : 4:2:0
    Bit depth                           
    : 8 bits
    Scan type                           
    : Progressive
    Audio
    Format                              
    : AAC
    Format/Info                         
    : Advanced Audio Codec
    Format profile                      
    : LC
    Codec ID                            
    : 10
    Duration                            
    : 56mn 55s
    Channel(s)                          
    : 2 channels
    Channel positions                   
    : Front: L R
    Sampling rate                       
    : 44.1 KHz
    Compression mode                    
    : Lossy
    Just what is the problem here? Why will the first type of file import OK, but the second not, and what can be done about that (do I need to load an extra codec, and if so what)?  The odd thing is that using a program like DVDStyler, I can load those files and actually build a DVD. And yes, I know that's an entirely different program, but it just seems odd to me that an open-source program seems to do something Encore can't (and I'd much rather use Encore to build DVDs). No doubt this is something obvious but I'm a novice with Encore and Premiere, so I'm missing it anyway.

    Codec packs, even the "better" ones, do not typically provide codecs that Premiere and Encore can use.
    The "problem" file is a flash format (whether it is an mp4 container or not).
    "Consumer" type DVD authoring/burning applications, and even more so, all in one apps like windows movie maker etc, may be more "powerful" when you are trying to take a large range of formats and create a DVD with relatively few options. This is not Encore's strength.
    Encore will reject almost anything that has flaws it isn't able to handle, but more importantly (once you get to this step), it will treat as noncompliant (and  re-transcode) anything that is not DVD compliant.
    My guess is that you need to get  the flash into something that will work better for transcoding to DVD compliant.
    I would first try to bring one of the problem files into Adobe Media Encore, and see if you can export an MPEG2-DVD file.
    Not that, while there are some less known DVD resolutions, I assume you are going to end up with 720x576 PAL. I wonder what the quality will look like....
    If you are just looking to get the files onto a DVD to play on a DVD player, just stick with DVDStyler.

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    With that odd Frame Size, I also worry that the camera mfgr. might have "tweaked" the H.264 CODEC. That is unfortunately too common. If they have, and are really caring, they will include their version, possibly on a utility CD/DVD, or installed with either the camera's driver, or maybe included editing software.
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