problems with my blackberry curve 8520

Hi,
I'm having problems with excepting people and being excepted myself on bbm ???
Iv tried scanning barcodes and by pin entries in every way I can figure out to do ,and I'm out of ways now !!
All that comes up is its pending on my phone and others phones !
I'm also unable to be Bluetooth anything or for me to Bluetooth anyone ???!!
Please help as its driving me insane

Sounds to me like you don't have a plan that has data on it, or a plan that doesn't include social networking. Call your cell phone company and ask what your plan includes or visit the website and log in using your details and see what your plan includes.
Did i help you with this problem? if so please show your appreciation by clicking the Like button inside of my post. Please remember I am not a RIM employee the support forums are user-to-user, not user-to-RIM.

Similar Messages

Problem with my blackberry curve 8520 smartphone

Since few days ago, the keyboard of my blackberry is not responding again and when i enlight the phone this is the message which appear: App error 523 reset
I need your help to solve this problem please.

See if you can boot the device into safe mode. Remove the battery. While holding down the back key reinsert the battery. Continue to hold the back key for another 20 seconds. The device will then boot into safe mode. If it boots up then you'll want to delete all third party apps or whatever you might have installed that caused the problem. If it doesn't boot up then here is KB that gives instructions on what to do:
http://www.blackberry.com/btsc/KB24395
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

I need help with my Blackberry curve 8520 urgently

Hi
I have a blackberry curve 8520, last night the battery was low and my phone went off, I charged it throughout the night and this morning when I woke up it wouldn't go on, I then put it on charge again and I have been struggling to get it on since then, all it does is when I put the charger in the red LED light goes on for about 15seconds then the screen goes blank then 5seconds later it shows in the middle of my screen a battery charging.
If there is anyone that can please help me to get my phone back on I would appreciate it.
Kind regards

Hi Alicia
So I hope you have your backup .Make sure you have the BlackBerry Desktop Software installed ,an internet connection and an USB cable , Then try reloading your device software forcing the detection of BlackBerry smartphone using application loader KB10144 .
I hope it will resolve your problem.
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

I need help with my blackberry curve 8520

My phone hasnt been dropped, knocked or water damaged!! But the screen has gone all funny. Its whiteish - but so i can still see the icons and texts etc but with great difficulty. At some angles, it almost looks like a rainbow! 02 said to take it to a store but i was wondering if anyone knew any quick fixes? Its still working fine by the way i just cant really see anything!

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Let us know what the screen is like after.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I am having a problem with my Blackberry Curve's "Convenience Keys."

My Convenience Keys (voice command and camera) randomly stopped working! When I try to use the voice command (even after troubleshooting), it does not respond at all and the camera asks me to close all other applications in order for it to operate! What can I do to fix these two "Convenience Keys?" I have not changed any of my options and I have not dropped my phone. (As a matter of fact, I have only had this BB Curve for a couple of weeks.) The only thing that I did differently was download two games. I have already verified that I am connected to the network and I have already verified that my “Screen/ Keyboard; Convenience Keys” are still set to “Voice Command” and “Camera.” I’m baffled and just don’t know what to do. Can someone please, help me figure this out? Thank you very much for your time and consideration!
Solved!
Go to Solution.

Hi,
You have low free memory left on your device. I usually average around 45 to 46 mgb.
Do you have a lot of third party applications on your BB weather, icall,bbalerts etc?
I do not know your experience level, so if you know this I'm sorry but please read and let me
know if this applies to your use of the device.
Most people close the applications by pressing the escape or red key. This does not close the applications.
Each application has a CLOSE option. For instance if you are in the calendar hit the menu key (spotted key) and scroll down to the bottom CLOSE is listed. Go through each application and press close. Go into the browser press menu and options select cache operations clear all categories and hit escape it will say cleaning memory.
Go to options - security - memory cleaning - enable it. The BB will now clean memory when idle for 5 minutes.
you will have an icon on you screen for memory cleaning make sure you press it.
And make hitting the Close button a habit !
This is a link to a post by Tanzim for increasing the memory on your device, I would do every step you can. The more device memory you free up, the faster and smoother your device will run.
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=9225#M9225
Please let me know if you need help with this, or at least please post back and we'll see how much better the device memory looks.
Thanks,
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Problema con mi Blackberry Curve 8520

Ayer al descargar una actualización del App, no se reinició correctamente. Saqué la batería y reinicié el dispositivo.
Ahora no puedo oir ni me oyen en las llamadas de teléfono. Se oye un plof plof.
Con los auriculares conectados el dispositivo funciona correctamente. Y todo lo demás también funciona: mensajes, internet, chat. También se escucha correctamente la melodía de llamada y la música.
Unicamente falla al hablar y escuchar, que no emite y recibe sonidos, sólo se escucha el plof plof, y se ve en la pantalla el signo de los auriculares intermitentemente.
¿Pueden ayudarme?
Muchas gracias,
Fina

Thank you for your advise, I really apreciate it, I wrote in spanish since I wasn't aware of the other site.
In this case I'd like to get help with my device since it self-restarted and then it won't reload the OS again, it stops on the black screen where the Blackberry logo is shown above the progress bar and when it gets to a 70% it won't move and I need to know if I can do something about it or if I must go to a service center in order to get the device fixed.
I already removed the battery, applied the soft reset and anything is working.
Thank you again for your help

My blackberry curve 8520 have a network problem... edge isn't working

Hello sir,
am facing a serious problem with my blackberry curve 8520. My mobile network is based on edge. And since 2 days GSM is shown at the place of edge and if I make a out going call, it shows " the call is Failed" and even messages can't be sent. And I get a incoming calls with out any problem, when I get a incoming cal GSM is changing to EDGE and then I can make a outgoing cal..In order to make a out going cal from my mobile I should receive a incoming cal first to change GSM to EDGE. And some times edge changes to SOS and no network is activated. Please solve my problem.

The first thing I'd do is to get a free SIM card swap from Airtel.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Curve 8520 MMS problem

Hello!
Is anyone out there having this problem with a Blackberry Curve 8520?
My carrier is T-Mobile
Unlimited TEXT MESSAGING and MMS.
We upgraded to 2 Blackberry curve 8520 and had old MOTOROLA RAZR phone before.
With the Motorola and UNLIMITED TEXT MESSAGING with MMS, we were able to send pictures to other people via MMS. After upgrading to the Blackberry Curve 8520, we can no longer send pictures via MMS. When sending a picture via MMS, it sits there with the CLOCK and gets an X after a while. I even called T-Mobile and Blackberry and they have opened up a ticket. We were able to send pictures with the Motorola phones without a DATA PLAN and just with the UNLIMITED TEXT MESSAGING and MMS. There's gotta be others out there with this problem. I don't believe it that Blackberry opened up a ticket and don't have a fix for it.
Thank you!

This sounds like a provisioning issue on tmobile's end.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

My Blackberry Curve 8520 won't connect to my Windows PC!

I have been having problems with my Blackberry Curve 8520 as it won't connect to the computer. I have switched on mass storage mode, all my pictures and such are saved to my memory card. I have installed the blackberry desktop manager and my PC still does not recognize my Blackberry. It just starts to charge and go on the clock face. My Blackberry is the V4,6.1.314..So, basically whenever I connect my Blackberry to my computer it just starts to charge!
ANY HELP? This has been bugging me for ages!

Hi ilovetohelp,
Welcome to the Suppport Community!
This article should help youwith connecting your BlackBerry with your PC. http://bbry.lv/mydQVW
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Blackberry curve 8520 lcd lens problem

hi guys. i'm having a problem with my bb curve 8520. there's a circle in the middle of the lcd and it's because of the lcd lens. here's the photos guys:
http://s1272.beta.photobucket.com/user/patrickjcastro/media/Snapshot_20121117_2.jpg.html?sort=3&o=0
http://s1272.beta.photobucket.com/user/patrickjcastro/media/Snapshot_20121117.jpg.html?sort=3&o=1
http://s1272.beta.photobucket.com/user/patrickjcastro/media/Snapshot_20121117_3.jpg.html
hope you guys help me fix this thing.

Hi patrickcastro
Welcome to BlackBerry Support Community Forums
How old is your device ? If it is still under Warranty I suggest contact your Carrier or Service provider and ask for replacement or repair . Because the circle that appear on your screen on that third link is not good and its not a software issue but problem within the LCD screen. If you don't have warranty then visit any good mobile repair shop and replacing that scrren might help.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

My Blackberry Curve 8520 keeps restarting!

Hello everyone
For the past 1,5 month my Blackberry randomly chooses to reboot itseld once or rwice a day. In addition the battery drains itself very quickly (barely lasts a day despite very limited usage). I bought a new battery but the problem persists. Any info would be much appreciated.
Device info
Your carrier: Vodafone Greece
Model info and OS version : Curve 8520, v5.0.0.681 (Bundle 1168, Platform 5.2.0.67)
Apps and free space
File free 113784813 Bytes
Did a battery pull fix your issue? NO
Apps installed and their version if possible:
eofficeMobileDataAlerter (version 310.907.171.758)
Foursquare (version 3.1.5)
LinkedIn (version 1.5)
Player of youtube (vesrion 1.2.94)
Quintessentially City Cuides (version 1.5)
ScanLife Barcode Reader (vesrion 3.1.17)
WeatherTrax (version 2.400)
WhatsApp (version 2.6.7421)
Numerous Blackbeery apps like App World, Messnger, Docs to Go, Brickbreaker, Messnger, App Center, Memopad, Sudoku, Tasks, Passoword Keeper, Texas Holdem King 2, Twitter, Windows Live Messenger)

Hello MuffleSnufle,
Perform a reload or upgrade your BlackBerry® Device Software to address the issue with your BlackBerry® Curve™ 8520 randomly restarting. For more information on this procedure see the following article:
How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901
We hope this helps.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

My Blackberry Curve 8520 hangs.

With my Blackberry Curve 8520 handset when one call is going on and the second calls comes (call waiting) the device hangs. I have checked the device software version from the blackberry's official website and it shows that it is the latest version. Our organisation has provided total 13 of the executives as me and many of us are facing the same problem.
What could be the reason and what is the solution...??

Hi and Welcome to the Forums!
Are any of the affected handsets a totally vanilla device OS? As in, zero add-ons? It could be an add-on that is the culprit...but determining that is a tedious process. My recommendation is to build one from scratch and then install no add-ons. See if the problem happens. Then start slowly adding add-ons and testing each time. Once the behavior starts, you have found the culprit.
If, on the other hand, a truly vanilla BB experiences the behavior, then there would appear to be a problem with the core OS itself. You should double check your carriers DL site for a device OS update (btw...there is no BB official website to check for device OS releases...the carriers control OS releases...RIM hosts some on a RIM site, but the content is controlled by each carrier.).
Please also report back with your carrier and the device OS level that you are using on these HHs.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BlackBerry Curve 8520 Battery life issue and Loading icon

Hello, I have an issue with my BlackBerry Curve 8520, the problem is that it has extremely low battery life and half the time it has the loading circle thing in the middle, I first thought it was my batteries fault but after buying a new battery the loading circle thing still comes up but not as much but the battery life is still extremely low (locked or on standby whatever its called it lasts around 2-3 hours, Ive turned off my bluetooth and the problem still remains please help!

Anthony (or anyone else monitoring this thread):
So, what was the outcome of the troubleshooting session with "windycity"?
I don't have a problem with a mysterious icon; however, the anemic battery issue is exactly as windycity described: new charged-up Samsung Haven phone is on; no calls in or out; no text messages either; however, in slightly less than 24 hours, the Haven goes from having a fully-charged battery to one that's dead, or just about.
Like windycity, I bought this simple phone for my father, who just wants a phone he can make voice calls with, nothing more.
However, the sad peformance of this phone+battery has not helped me in my campaign to at least get him to dip his toes into the digital stream -- in fact, he wants me to take it back and cancel the plan!
I'd really rather not do that, but we'll need some kind of resolution to this problem first.

I have a problem with a family members blackberry curve 8520!

My grandmother has a problem with the blackberry as she cannot call or receive calls from people on her contacts list or anyone else. She said to me that she has a star in a blue box under her signal bar and next to it she has a "gprs".
Could this be a problem with her blackberry? If not then can you help me to solve the problem. I'd be really grateful for the help.
Thank you
Kacper

in manage connections, - mobile network, make sur she has it set to 3g & 2g and it should say wifi preffered or mobile network preffered, check that this is set to the right one.
Craig Ashcroft Elite UK
If this post helps you please click the LIKE below the post(s)

How to solve this problem 'Uncaught exception: dssma: invalid state(5): 25 in blackberry curve 8520?

HELLO, I have blackberry curve 8520. i have got error in my phone. the error is "Uncaught exception: DSSMA: invalid state(5): 25. I am unable to open my Inbox messages and unable to view phone's call history. the phone shows the same message again and again 'Uncaught exceptionSSMA: invalid state(5): 25'. Please help me how to solve it? I am unable to read sms in my phone. Please help me.
Solved!
Go to Solution.

Hi and Welcome to the Community!!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If it won't boot up cleanly, then you may need to try Safe Mode:
KB17877 How to start a BlackBerry smartphone in safe mode
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

****problems with my blackberry curve 8520 ****

Similar Messages

Maybe you are looking for

problems with my blackberry curve 8520