Problems with my curve when updating software

My computer crashed when my curve was updating software and now will not switch on.  The red light flashed at the top.  On a previous forum post advice was given that suggested that I should attempt to reinstall the software as I had been doing before and that would fix the problem.  However when I plug my phone back into my laptop I get a Window's message telling my that Window's does not recognize the device and that it is not working correctly.  The Blackberry desktop manager does not connect with the phone either.  I have only had this phone for 5 hours, please help me!

1. You have a Curve (what exact model # at Options > About) or a Pearl? You posted in the 81xx Pearl section.
2. What is the OS on the device you were replacing, if you recall?
3. Disconnect the USB cable, Reboot the computer from off,  and try it all again.
If still nothing, please post back and let's see what we can do.
Please answer #1.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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