Problems with my HP PSC 1510 All-In-One Printer

I was wondering if someone could help me with a problem that I've been having. I just bought a new computer and had to upgrade my printer to Windows 7. I had no trouble with the installation process, but ever since I've downloaded the update, EVERY time I go to print something, a test page prints out first. This is totally wasting ink and I was wondering if someone could help me fix this menacing problem. Many thanks in advance!!!!

Take a look at this help link.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Similar Messages

PSC 1510 All in one printer - won't print even black and white when colour cartridge not recognised

My PSC 1510 All in one printer is flashing the "check printer cartrige icon" and both "Black" and "Colour" icons at the bottom left of the printer.
It won't print at all, even when I select grayscale (black and white). The help pages tell me that if I remove the colour cartridge the printer will switch to backup mode and I'll still be able to print in black and white (though not copy or scan). But this is not the case, and I can find no way of switching manually to backup mode. The help pages have no useful explanation of backup mode. I've also tried cleaning the cartridge (which I'm pretty sure isn't empty) but that makes no difference.
Can anyone help? I'd be very grateful.

gabri21 wrote: I have a very similar problem with my PSC1510 but only the colour cartridge light is blinking. I am also unable to find any useful information to set up printing in back up mode. Can anyone assist in resolving this problem for us?
With only one cartridge light blinking I would suspect the cartridge, they do rarely fail (much more often for reman cartridges, see here). Clean the cartridge contascts as shown here. If that fails and the cartridge is an original HP then check the warranty date as shown here. If the cartridge is in warranty return it to your dealer for a warranty replacement.
The printer will automatically switch to backup mode if the black (or color in some printers) cartridge is removed. I do not know if this works with the PSC 1510, some all-in-on devices insist on having both cartridges present.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Windows RT and HP PSC 1510 All-in-One printer connection

Hi, I have a Windows 8.1 RT tablet (Microsoft Surface 2) and a wired HP PSC 1510 All-in-One printer. Now when I plug in the printer via the USB, there is no driver that can be found to make this printer work with my device. Anyone have this problem or any solutions? I've tried looking at HP support and nothing there has been helpful.
Let me add that on the Microsoft Surface, you cannot run .EXE files which are the file types of the HP drivers.
Thanks ahead
This question was solved.
View Solution.

Hi,
I afraid the printer is not supported on Windows RT, as you may find listed within the following support document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03168175&tmp_task=prodinfoCategory&cc=us&dlc=en...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Having problem with my hp officejet j6480 all-in-one printer

i am having problem with my HP officejet j6480 all-in-one printer it prints very slow
the operating system is windows 7 32-bits i download full driver software but that did not fix the problem
This question was solved.
View Solution.

Hi - Does it print slowly from all applications or just certain ones? In either case, you can try following the steps in this document.
In addition, try going into Control Panel, Printer, right click on the printer and choose Printer Properties. Click on the Advanced Tab and select Print Direcly to the Printer.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

Paper feed out of sync on HP PSC 1510 All-in-One Printer Scanner

Paper feed out of sync on HP PSC 1510 All-in-One(SN MY59SD224W0498). Goes to flashing orange light. With Vista Home Premium 32-bit, 6.0.6002 Service Pack 2 Build 6002. USB connection to HP Pavilion GU658AA-ABU a6250.uk .
After cleaning ink drip tray including removing & refitting the small panel in the base towards the rear RHS of the printer and also Super Glueing a small wedge of timber to close split shaft bearing for rear print feed rollers - looking from rear with clean out door removed this is at the LHS where the cogs are - paper feed is out of sync. When turned on with paper in feed tray printer draws in paper until about 2" (5cm) of paper protrudes from delivery slot & then stops. Paper jam is indicated by flashing orange light. On pressing Cancel/Resume, paper is expelled & another sheet taken in with the same results. Have turned off & restarted. Have moved cartridge cleaner tray right from front to rear & tested & then brought it right forward again & tested. Have turned off & unplugged power & USB & restarted after more than 30 minutes. Have uninstalled driver & downloaded & installed anew. Downloaded & ran the HP Print Diagnostic Utility. All to no avail. Any suggestions anyone?

Hi there nobster,
This article should cover the blinking light. However, I suspect the printer requires servicing.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP PSC 1510 All in One Printer

My all in one printer won't feed the photo paper into the printer even though I have changed all the settings to "best" and "glossy." I have shut the printer down, unplugged it and it still won't work. I read that you an use a "HP Paper Feed Cleaning Kit" to clean the rollers but I don't see anywhere to purchase it on this site. Does anyone have any ideas about why the printer isn't pulling the glossy paper up into the printer? Thank for you help!

I have been researching this for days! My mom recently gave me her 1510 All-In-One & I didn't have a problem until about a week after I got it. No matter if it's plain paper or photo paper, it's like it doesn't grab the paper & then that darn error light starts flashing!! I had to feed the paper manually.. and now just within the last two or three days, it won't even work when I do it that way!! I'm so frustrated! I googled it and it seems as if quite a few people have had this same problem! One thread recommended reinstalling the driver, so I did that... and nothing. I tried cleaning the rollers as well... still nothing! I'm going to keep researching. If I find a solution I'll let you know tahoedrmr, otherwise.. if anyone else who happens to come along & knows how to solve this problem, I would greatly appreciate the help!!!!

Problem with HP Officejet 6500 Wireless All-in-One Printer - E709n

I have a HP Officejet 6500 Wireless All-in-One Printer - E709n that keeps going off-line all the time.
How do I fix this problem?

What operating system? If Win 7 64-bit, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Does hp support a HP psc 1500 all in one printer

I can not print in black. I've re uninstalled and re installed my printer at least 6 times, can not find my printer which is a HP psc 1500 all in one listed therefore I used software for 1510 all in one. It prints all text in light blue. I've tried changing my printing preferences many different ways. Nothing seems to correct this problem. I've run a test page and it printed two lines in black( black print read HP PSC 1500 series and my serial number on the second line) and 3 color blocks and the rest was small squares and small lines in 3 columns. My frustration level is at an all time high. I've literally spent an entire day trying to fix this problem. Please help before I do something RASH. Thank You, Greta2

Hey @greta2,
Welcome to the HP Support Forum. I understand you're having a print quality issue with your HP PSC 1500 All-in-One Printer. I would like to assist you in resolving this and have some steps that may improve your print quality. You were correct in using the 1510 All-in-One drivers as they are compatible with your printer. Additionally, you were very diligent in approaching the problem from a software perspective - this rules out printer settings as being the most likely cause of the absence of black ink in your printouts.
From what you're describing with the test-page printout, I would recommend that you troubleshoot the issue at the hardware level. For starters, click on the following article heading and work your way through Steps 2 through 6 to better diagnose the issue:
Missing, Faded, or Dull Colors
As I suspect your print diagnostic page (Steps 3-6) will be lacking black ink in some parts as before, proceed with the following steps:
Run the clean print cartridges utility
Open the Printer Toolbox. There are two ways to do this:
Open HP Director (or HP Solution Center), select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox.
Open Printers and Faxes in the Windows Control Panel, then right-click your printer icon and choose Properties. Click on Printing Preferences. Click the Services tab, then the Service This Device icon.
The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.
Clean the contacts
Gather the following items to clean the cartridge and carriage:
Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
Sheets of paper or a paper towel to rest the cartridge on during cleaning.
Open the cartridge access door and wait until the carriage is idle and silent.
Disconnect the power cord from the back of the printer.
Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.
NOTE:Do not leave the cartridges outside of the printer for more than 30 minutes. If the cartridge is outside of the printer for too long, the ink can dry and clog the nozzles.
Dip a clean foam-rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it.
Clean only the copper-colored contacts
Figure : Clean the contacts
Copper-colored contacts
Ink nozzles (do not clean)
Repeat these steps for the other cartridge.
Lightly moisten another cotton swab with distilled water, and then squeeze any excess water from the swab.
Use the swab to clean the electrical contacts in the carriage, located inside the printer on the carriage slots.
Figure : The electrical contacts in the cartridge slots
Wait 10 minutes to allow the cartridge and carriage electrical contacts to dry.
Reinstall the cartridges.
Close the cartridge access door.
Reconnect the power cord to the back of the printer.
Press the Power button to turn on the printer.
Try to print a page.
If you are still unable to print, repeat these steps to clean and reseat the cartridges. Multiple cleanings might be necessary to restore printing.
Black cartridges only: remove and rest for two hours
NOTE:The procedure below will not fix missing lines or streaked bars printed by the tri-color, photo, or gray photo cartridges, or other color printing problems. Only perform the steps below if the black print cartridge has printed defective patterns, or if you notice non-uniform black text darkness.
In the black print cartridge, this problem may be caused by sediments collecting in the nozzle area. Follow the steps below to solve this problem:
Remove the black print cartridge.
If the carriage has a latch, relatch it and then close the printer - this is important. If the printer is not closed, it cannot adequately protect the remaining tri-color cartridge.
Place the cartridge on a level surface with the nozzles up (label down).
Figure : Cartridge with the nozzles up
Allow the cartridge to sit undisturbed for two hours.
Reinstall the cartridge and print another self test page.
Click the Windows Start button, then click Control Panel.
Double-click the Printer and Faxes folder.
Right-click the icon for your printer and choose Preferences.
Choose the Services tab and click Service this Device. The printer Toolbox opens.
On the Devices Services tab, click Print a Diagnostic Page.
Look for defects on the page.
If the self test page shows no defects for the black cartridge, and if the cartridge was new, align the cartridge. To align the cartridge, follow the steps below:
Load fresh, white paper.
Click the Windows Start button, then click Control Panel.
Double-click the Printer and Faxes folder.
Right-click the icon for your printer and choose Preferences.
Choose the Services tab and click Service this Device. The printer Toolbox opens.
On the Device Services tab, click Align the Printer.
If the cartridge was not new, there is no reason to align the printer.
If the page still shows defects, go to the next step.
Replace the problem cartridge
If a cartridge replacement was not tried previously to solve this problem, replace the problem cartridge now. Click here (c00206040) (in English) to see if the cartridge is covered under warranty.
Source: http://support.hp.com/us-en/product/hp-psc-1510-all-in-one-printer-series/428822/model/428823/docume...
Let me know the result of your troubleshooting by responding to this post. Best of luck!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

HP PSC 1510 All in One Feeding Problem

I own a HP PSC 1510 All in One and have had very few problems with it up until now. The computer that it is mainly plugged into runs on Windows XP. Once the printer is turned on it immediately takes in a sheet of paper however only half way then a message appears on the computer screen saying that there is a paper jam. If you press the "Cancel/Resume" button on the printer the paper feeds all of the way through however it immediately takes in another sheet but again only half way. Because of this you cant print at all.
Hope you can help!!!

Hi - Try following the steps in this document. It should help resolve the problem.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

Hp psc 1315 all-in-one printer

I have installed a hp psc 1315 all in one printer on my new Mac OS X version 10.9.5.
While I can print without any problems, I don't have access to scan a document from the printer to my computer.
Can anyone help with this?
Thank you.

Hello @annlf
Welcome to the HP Community!
I hope to help you with the scanning concern you have today.
Unfortunately, you will not be able to scan using HP software with your PSC 1315 (older model), on Mavericks (newer OS X), as there is no Full Feature driver (includes scanning software) available.
However, you do have some other options to scan. See this link for your options. Scroll down when the guide loads and select "How do I scan with the driver from Apple Software Update?"
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
Have a wonderful Wednesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP PSC 2355 all-in-one printer cuts off bottoms of letters

My HP PSC 2355 All-In-One Printer cuts off the bottoms of letters. Photos are fine. 3rd HP black cartrige, got worse today.
On a Mac, 10.9.3.

Hi @timed
I would like to help you with your 2355 printer. A printer reset can initiate an alignment. Please use the following document to troubleshoot the issue, and let me know the outcome of your efforts; Troubleshooting Print Quality Problems with the Diagnostic Page.
If the issue remains unresolved after following all of the steps in the link above, I recommend contacting HP.
Don't hesitate to call, although the printer may be out of warranty, the cartridges could be in warranty; therefore, there wouldn't likely be a fee for the phone support. HP will, at HP's option, either replace products under warranty that prove to be defective or refund the purchase price.
They could even determine after troubleshooting that it is a problem with the printer, in which case they may offer you a discount on a newer model.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
To find the “Warranty Ends” date, look in the following table for the date's location on each product. The date follows the YYYY/MM/DD or YYYY/MM format, where YYYY indicates the year, MM indicates the month, and DD indicates the day.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

User Defined Paper Size, Windows 7, PSC 2110 all in one printer

I am trying to print a 5x7 photo using the user defined paper size of my PSC 2110 All-in-One printer. When I used X
P os, it was easy to do. Since upgrading to Windows 7, I have been using the default drivers that load with that, but it doesn't have the ability to define paper size. Is there a driver available that would let me do this? I've tried to use compatability mode to get the original drivers from the installation disc to work, but it won't do it.

Hi,
The last update was for Vista, 5 years ago:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4220...
At this stage, Windows 7 only supplies a very basic and generic print driver for this printer just for print. You may want to keep that way or buy a new printer.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

XP software disc does not work on 8.1 HP PSC 2355v All in One Printer

Please excuse my novice actions in the subject description as I put my problem and request there. Basically: My XP software Disc will not work on my Windows 8.1 computer for my HP PSC 2355v All In One Printer. Needless to say I can print with a downloaded driver but can not use the Managerial software on the XP disc. When I try to work from the printer it does not recognize the computer, so is there HP software out there that can be downloaded simply to my computer? If so, Where and How can I get it. Thanks again.

Hi,
Unfortunately no more support after Vista but you can use basic function of the printer using the following instructions:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03168175#N135752
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

My HP Deskjet 1510 All-in-One Prints Test Page But not emails or Web Pages, ect

My Deskjet 1510 All-in-One Printer is Hooked up. All tests show a Green Arrow, It is Turned on, and Online. It will Print a TEST PAGE, but nothing else. I have Run the HP DR Support program several times to no avail. No Error Codes or Signs appear. It simply will NOT WORK other than printing a TESTPAGE or Scanning Copies on the Printer/Copy Machine. Please Help. I have been trying to get it to work for a week. It IS a New Printer. I have tried it on 2 seperate Computers which work well with other Brands of Printers. One Runs Windows 7 Home Premium 64 Bit, Acer Aspire Desktop. The Other a Dell T5400 running Windows 7 Professional 64 Bit . Printer is set as DEFAULT. ALL SOFTWARE is UPDATED AND INSTALLED. It says it is installed properly, and that it is Hooked up Properly, Yet it will NOT work properly. Thank you.

Welcome to the HP Community , I read through your post about the printing issues you have been having, and I hope to help you! Seeing how the printer will make copies and test print tells us that the printer itself is fine and there is no hardware issues. However, seeing how printing from two different computers will not work, flags a software problem on the computers. Please try out the steps below and get back to me with the results and we will go from there. If you did not install the Full Driver, run the HP Printer Install Wizard for Windows to search and install the complete driver and software. This will need to run on both computers individually. Manually restart the print spoolers on the computers:1. Click Start
2. Type "Services" in the search field.
3. Open SERVICES
4. At the bottom, click "Extended View"
5. Search for Print Spooler
6. Right-click it and choose Properties
7. Select as Automatic in the drop down box, close the Window
8. Right click on Print Spooler and choose "Stop", wait until it stops and then right click again and "Start".
9. Close out of Services and try printing from Notepad.10. Try printing from a web browser now, if there is a problem with the print, try a different web browser. Show thanks for my reply to help you today by hitting the "thumbs up" icon below!I hope to hear from you, good luck!

With my hp office 5010 all in one printer, i'm not able to scan, and this is one of his duties. why

with my hp office 5010 all in one printer, i'm not able to scan, and this is one of his duties. why isn't it possible?? Bad ssoftware while downloading it from internet because I lost CD rom. No pilot available for scanning with it??? Bad version of soft??? I bauught this printer because of his utility and space occupped: able to print, copy and scan in same machine, gain of room, perfect, but my scanning function is not working!!!! I would like to solve this damned problem which upset me since several weeks.... Waiting for an answer and a solution, best regards

pmonteil31 wrote:
Waiting for an answer and a solution, best regards
Hi,
Sorry you have to wait longer because I can not find your printer model under Google. Must be very old ?
Regards,
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Problems with my HP PSC 1510 All-In-One Printer

Similar Messages

Maybe you are looking for