Problems with my mp3 pla

Hello there,
About two years ago I bought a Creative Zen Micro (5ghz) and i'd never registered it because i'd didn't want to.
But now I have several problems with my Creative Zen
- I'm not able to switch it on (and no the battery is not empty). Only when I connect it to the computer the backlight lit up.
- My computer doesn't reconize the player although it does lit (only the backlight)
- When I keep it connected to my computer after it starts up I do get the sound of using the menu (i hear the clicks) but idon't see anything.
I've tried to contact creative with the help of the support part of the website? for 2 times. With both times i'd never got an answer back not even a confirm mail.
Can anybody help me because I don't know what to do anymore
greetings from Holland

The correct instructions for putting your Zen Micro 5GB are at the top of this page under the post of "How Do I Access Rescue/Recovery Mode on my player " It has instructions for all the players. I used these instructions last night and it worked fine. You don't plug the Zen Micro into the computer when trying to go to recovery mode. You will be plugging in your computer later to add firmware and drivers.
luvmyrescuedogs
Message Edited by luvmyrescuedogs on 04-7-2008 08:23 PM

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