Problems with my new MacBook Pro.

Some time ago my Macbook has some problem with the display, common when I used Safari for long time... it's like the image is pixeleated. I bring the computer with a authorized dealer because I'm from Colombia. But the technical service said that they can repair it, that the problem is the graphic card. They said that they can't change the machine but I think that is better change it, the macbook only have 2 and a half month with me so... What can I do?
P.D: Forgive me for the spelling, I'm not very good in it .

Call AppleCare or arrange with the local Apple retailer to have the motherboard replaced. You cannot replace the GPU alone. If the computer is in warranty then you may get a replacement or at least the repair will be covered.

Similar Messages

  • Heat and sleep problem with my new Macbook Pro

    Basically I noticed with my new MBP the computer can become very hot and the fan gets very loud after about ~2 hours of working in Maya.. which I guess might be reasonable.
    However, my main concern is, even when I close the lid of the MBP, the heat seems to stay (I just closed it for about 30 minutes, and it's still as hot as it was before I closed it).
    I'm working on High Performance.. maybe my macbook isn't sleeping when I close it?
    I have noticed (I THINK) that the white apple on the outside glows sometimes randomly even when I have the lid closed, but I'm not completely sure.
    Anyone else have this problem?

    Hi yes I've had/got the same problem. Received my new MacBook Pro only last week and this has happened twice. The machine gets so hot I can't even touch the battery area!!!! It only seems to happen with the power connected and when the lid is closed. Fortunately the Mac was on my wooden desk or it might have melted plastic!
    The Mac cooled down after unplugging from power supply, but wow it was hot....and noisy!
    The only way to get the Mac back was to either press the power/off until it shut down, or take the battery out - after it cooled down.
    Reported the problem to Mac Support immediately, but no response.
    THIS IS DANGEROUS!!! Be careful, I don't know what would happen if it was left overnight for example - could easily cause a FIRE!!!!!

  • Does anyone else have problems with the new macbook pro trackpad?

    I exchanged my new macbook pro last week because there was a major trackpad lag. Every time I put it to sleep and woke it up, the trackpad would delay 5 or more seconds. I took it in to the Apple store and they said it could be a software issue and I exchanged it. However, I just opened up this one up from the package today, and there's still a lag. Does anyone else have problems with that? I don't want to exchange it again, so is there something I can do?

    Also, is it mandatory to run software updates when you first turn on your computer?

  • Hi guys, I have a problem with my new macbook pro 15". I tried to updtate the apps (iPhoto, iMovie and Garageband), but an error was displayed "You have updates available for other accounts". I don't have other accounts!!! :(

    Hi guys,
    I have a problem, I have a new macbook pro. I updated the software without problems; then I tried to update iPhoto, iMovie and Garageband, but an error was displayed "You have updates available for other accounts". I don't have any other account, i tried everything found on the net but nothing seems to work...Please help me!!!!

    Same thing for me it writes "To update this application, sign in to the account you used to purchase it."

  • Projection problems with my new MacBook Pro

    My MacBook Pro (13 inches retina display flash memory drive) connects to Sharp Notevision projector but the image projected is a ghastly imitattion of my laptop wallpaper. I suspect it has something to do with retinal display and/or the new operating system. Any suggestions?

    Call AppleCare or arrange with the local Apple retailer to have the motherboard replaced. You cannot replace the GPU alone. If the computer is in warranty then you may get a replacement or at least the repair will be covered.

  • Backlight problems with the new MacBook Pro ( see pictures)

    Hello everybody,
    it seems to Be that the Display of my MacBook Pro early 11 seems to have a Problem with the backlight.
    I made two pictures. The effect only is visible when the background is black. The second picture shows a white background where no problems are visible.
    http://img69.imageshack.us/i/fotofnu.jpg/
    http://img716.imageshack.us/i/foto1hx.jpg/
    Thank you for your help and please excuse my english if there are any mistakes

    isn't there anybody who could tell me if this is normal? Perhaps there are people that have the same problem?

  • Problems with brand new macbook pro

    I have recently recieved my macbook pro 15 inch, intel core 750gb hard drive laptop. And i am experiencing some annoying problems. Firstly I plug in the charger and it will say not charing (although it will be the power source) and it takes a few goes to get it to charge, secondly, i have some logitech Z506 speakers and while listening to itunes, it seems t fluxuate in volume, and drops in and out, but when watching movies or shows its fine. Also my screen seems to be a lot darker then the old mac book pro. Is this just my eyes or is there a difference now. The last problem i have is when i have my macbook pro to full (through my speakers) and my speakers down, it sounds tinny and distorted with crackle, so then i have to turn my laptop down and my speakers up.

    Hi There,
    Make sure that the charger connection is free of dust and debris which can cause the charger from connecting properly. I would also suggest doing an SMC reset: http://support.apple.com/kb/ht3964 Read through the instructions carefully before attempting the SMC reset.
    J.C

  • OnScreen windows problems with the new MacBook Pro (see pictures)

    Hi Everyone,
    For the beginning, please excuse my bad english i am more fluent in french ...
    I have some problems with the onscreen windows (pictures = 1000 words !) :
    With explanation
    http://img17.imageshack.us/img17/425/captureecran001.png
    Without but same problem ...
    http://img806.imageshack.us/img806/1007/captureecran002.png
    http://img215.imageshack.us/img215/2059/captureecran003.png
    http://img839.imageshack.us/img839/8513/captureecran004.png
    Somebody have any ideas ?
    Thanks in advance
    MB

    So this only appears in advisory/confirmation windows and nowhere else, i.e. you never see it across documents or images or in other situations ?
    First suggestion is to try re-installing the latest 'combo' 10.6.6 updater and see if that changes anything.
    http://support.apple.com/downloads/DL1349/en_US/MacOSXUpdCombo10.6.6.dmg

  • New problem with display on Macbook Pro retina (Samsung panel)

    Hello All,
    I am a very new people on your forum but a few weeks ago i bought a new macbook pro retina with samsung panel.
    I haven't ghosting effect on my macbook but i have a new and really bad problem.
    I try to found a some information on Russians forums but nobody can help me with it.
    I can see an artifacts in the form of flashing pixels on all display.
    It occurs in 20-30 minutes after the start of work.
    Today i try to test it on game Dirt 2 and i can see defects after 2 minutes after start. So i think it can be reason with Geforce 650 but when i back to desktop and use HD 4000 i still see a problem.
    This is best seen on a black screen with high backlight.
    When i try to connect TV via HDMI i can't see any problem in my TV.
    So i really don't know what could be the reason.
    I attached the video with issue to video hosting
    http://vimple.ru/579f880e8b7045e09f8fc5bc097c5e2b
    Also i have a many software problem like Crashing safari and iTunes. It can be a few times per day.
    I really disappointed with my new Macbook.
    I haven't any problem with old 2009 Macbook pro with Snow Leopard but Mountain Lion is not working well.

    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
    Regards
    TD

  • How can I sync my iPhone 4 with a new MacBook Pro without losing all my data and settings?

    I used to sync my iPhone 4 with a PC running Windows XP until the hard drive died. Thankfully, I already had a backup of all my iTunes media (Songs, TV Shows, Movies, Podcasts, Apps, etc), so when I bought a new MacBook Pro, transferring my iTunes library was easy.
    My problem now is that I want to sync my iPhone 4 with my new MacBook Pro without losing all the data and settings. I have already used iTunes to back it up and transfered my purchases onto the mac. I just need help to sync the iPhone with the Mac without losing app data, emails, contacts, settings.
    Everytime I click on the tabs (to sync contacts, apps, music, et al), I get an error message that reads:
    "Are you sure you want to sync apps? All existing apps and their data on the iPhone “Ryan's iPhone” will be replaced with apps from this iTunes library."
    What do I do? Any help would be greatly appreciated.
    Thanks,
    Ryan

    Read through this helpful document on this subject: https://discussions.apple.com/docs/DOC-3141

  • HT2693 I purchased Huawei Dongle and trying to connect with my NEW MacBook Pro (OS- Mountain Lion) USB port 3.0 but unfortunately it does not support. When I plugged in my the power is flowing in dongle due green light blinking twice in every 3 sec but no

    Hi,
    I purchased Huawei Dongle and trying to connect with my new MacBook Pro (OS- Mountain Lion) USB port 3.0 but unfortunately it does not support.
    When I plugged in my macbook the power is flowing in dongle due green light blinking twice in every 3 sec but no connection found or diver shown.
    Please let me know how I have to use it. I got some suggestion for USB hub 2.0 but It does not make any sense and driver installation.
    So please suggest proper direction to use it and provide link to install any driver.
    Thanks
    Tauheed Ahmad

    Yes Clinton I did same, but they were (Huawei customer support) surprised about this problem, They behave like they have no idea about USB 2.0 and  3.0 knowledge. They handsUp that reason I posted my problem in this forum.
    So is there any better solution to use any mediator between these USB version handling, Please let me know.
    Thanks
    Tauheed

  • Problems with early 2011 MacBook Pro 13" 2.7 GHz / OWC Mercury Extreme Pro

    *Has anyone else experienced issues getting their OWC Mercury Extreme Pro SSD working in the early 2011 MacBook Pros?*
    I am having difficulties getting OS X installed on the new OWC Mercury Extreme Pro 240 GB. When I install the SSD in place of the factory HDD and boot from the 10.6.6 reinstallation DVD the SSD is not visible to the installation program. If I quit the 10.6.6 installer and run Disk Utility (from the 10.6.6 installation DVD) the SSD is not visible. If I quit Disk Utility and run System Profiler (from the 10.6.6. installation DVD) the drive is visible and firmware and serial numbers are displayed. So like the drive is visible to OS X but the installer / Disk Utility can not see it.
    If I put the SSD in an external USB enclosure it is visible - I can format the drive and copy files to it.
    I also tried installing the SSD in place of the factory HDD, putting the HDD in a USB enclosure, booting from the OS X installation on the HDD and running the OS X installer from the 10.6.6 DVD. I was able to select the SSD as the target for the installation and the initial file copy was OK, but when the laptop restarted during the installation the SSD would not boot. The grey folder icon with the flashing question mark was displayed instead. Holding down Option while booting only gave me the option to boot from the DVD.
    I also tried resetting the NVRAM and SMC of the MacBook Pro - this did not resolve the issue.
    I spoke to OWC support who said they did not know of any compatibility issues with the new MacBook Pros and suggested I request a replacement.
    The firmware version of the SSD is 350a13f0

    This is my exact problem. I have had 2 of these drives so far and both of them have had the same problem with installation internally. The first one I was able to get operational using the method you described, ie: put the OWC SSD in an external case (FW800 was my choice) and install it there. But I encountered the sleep issues, so I sent it back for a replacement.
    The second drive I was finally able to install using the second method, but now the computer regularly locks up. So I'm going to call again and hopefully the third try will work.
    Just to clarify. The first drive had sleep issues, but had the older firmware. The second drive had the newer firmware (360 I think it is) and didn't have the sleep issues, but locks up while running.
    I'm so irritated on how many hours I've spent on this issue. And their support department, though very nice, wasn't helpful at all. It's as if they never heard of this problem.

  • Why are none of my midi controllers not working with my new MacBook Pro?

    I am running OS X 10.7.3
    None of my M-Audio midi controllers are syncing with my new MacBook Pro.
    They are all class-compliant and willl work on Mac OS X without the need of a driver is what M--Audio has posted on there website for all of my controllers.
    I am using the following midi controllers:
    Keystation 49e
    Axiom 25
    Trigger Finger
    I purchased my new laptop all most 2 months ago and have not been able to start making music on it since. Lots of issues transitioning to Lion. I am still using my old macbook to make music. Any suggestions?
    Thanks!

    I had the same problem with my apps and your solution worked perfectly! You made my day (:

  • How can I sync my iPad 2 with my new MacBook Pro when it is already synced with my old MacBook? I am getting a message on the new MacBook Pro that says I am not allowed to sync the iPad 2 because it is synced to another iTunes library.

    How can I sync my iPad 2 with my new MacBook Pro when it is already synced with my old MacBook? I am getting a message on the new MacBook Pro that says I am not allowed to sync the iPad 2 because it is synced to another iTunes library.

    1) ensure iTunes is authorized for your iTunes store account(s)
    2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
    3) sync the device
    iTunes will wipe the iPad but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPad with it.
    above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.
    also, there are PhoneView and iRip.

  • I am having a problem with my 2009 Macbook Pro

    Hello Everyone,
    I am having a problem with my 2009 Macbook Pro .  A few weeks ago I plugged it into the charger after running it down to reserve battery power. It appeared to be charging, but then all of a sudden my clock and calender reset to year 2000 and then my computer blacked out and went dead. I tried to boot it up but nothing happened (literally nothing).   I have tried 3 different chargers on it, but all I get is a faint green light and even after hours it still won't boot up.   I have tried replacing the battery, but still nothing happens.
    Any Ideas?  I am pretty desperate to get my computer back up and running before school finals.

    You may have to see if an authorized Apple service specialist can check over
    the charging system (magsafe dc-in board, power adapter, and MacBook/Pro)
    and test or run a diagnostic on it, to be sure there is no damage or failed parts.
    When you attached the adapter to charge the computer, after it said it was going
    to reserve power, did you shut down open applications and stop using the MB/Pro?
    That would've been the thing to do, since the margin of run-time near the bottom
    of the power cycle can be wrong by the gauge estimate, it can just quit.
    While I have not researched your year/model/series in detail, I do know some
    models of Apple portable computers have a small battery or capacitor on the
    logic board, separate from the main power battery; it may need replacement.
    A service provider w/ Apple training & parts would be a likely resource to fix it.
    Good luck & happy computing!

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