Problems with my new SIM-free iphone 4s

Hi there
I just recieved my new SIM-free iphone 4s ordered from the UK apple online store last week. I used O2 simcard to activate it for the first time.
However, when I took it back to my own country, the phone simply doesn't work on any local operators...
I done some google, and someone says the iphone4s will be locked to the simcard it used to activate the phone. Just wondering if it is true?
What I got is a sim-free phone, and it should be work with any network operators all over the world.. isnt it?
thank you~

I have the same problem!
I purchase an Iphone 4S in the UK SIM Free for £499, the handset is totally SIM free meaning supplied without a SIM card. I returned to China inserted my China Mobile SIM and the handset simply says SIM not supported.
I have restored with the SIM inside (China Mobile), I have restored the phone to factory set through Itunes but I still have the same problem.
Any ideas?

Similar Messages

Issues with VoLTE on SIM-Free iPhone 6 on AT&T

I have noticed that AT&T does not appear to support VoLTE calls on the new SIM-free iPhone 6 (A1586). I have a Verizon iPhone 6 (A1549) and just bought the new SIM-free iPhone 6. I can insert my Verizon SIM card into either phone and make calls over VoLTE. Similarly, I can insert my AT&T SIM card into my Verizon iPhone 6 (A1549) and make calls over VoLTE, but if I insert the SIM into the SIM-free iPhone 6, calls on AT&T drop down to 4G. I checked the LTE settings on the phone, and even had a support chat with AT&T where they confirmed that VoLTE was active on my account when the SIM was inside the A1586 model, but for whatever reason calls would always drop down to 4G.
Has anyone been able to resolve this, or is this an issue on AT&T's side?

IIf you click on the "Learn more about the unlocked iPhone," on the order page at Apple, it shows this in a pop-up:
About the Unlocked iPhone
The unlocked iPhone includes all the features of iPhone but without a wireless contract commitment or a carrier installment plan. You can activate and use the unlocked iPhone on the supported wireless network of your choice, such as AT&T, T-Mobile, Verizon, or Sprint in the United States.
If you don’t want a multiyear service contract, or if you prefer to use a local carrier when traveling abroad, the unlocked iPhone is the best choice. If you choose T-Mobile, your iPhone comes with a T-Mobile SIM card already installed. You will need to contact T-Mobile or visit an Apple Retail Store to activate your iPhone.
Otherwise, the unlocked iPhone does not come with a nano-SIM card for iPhone 6, iPhone 6 Plus, iPhone 5s, or iPhone 5c so you’ll need to get one from any supported carrier worldwide. To start using your iPhone, simply insert the SIM card into the slot and turn on iPhone by pressing and holding the On/Off button for a few seconds. Then follow the onscreen instructions to set up your iPhone.
Purchasing an unlocked iPhone means you will not qualify for the lower iPhone price associated with a contract or a carrier installment plan. The unlocked iPhone 6 model is A1586. The unlocked iPhone 6 Plus model is A1524. The T-Mobile iPhone 6 model is A1549. The T-Mobile iPhone 6 Plus model is A1522. For details on LTE network support, please see www.apple.com/iphone/LTE.
To help decide whether the unlocked option is right for you, compare wireless service plans. Or call our iPhone Specialists at 1-800-MY-APPLE.
This clearly states that the unlocked iPhone is compatible with all four major U.S. Networks. I added the bolding.

Synching problems with the new itunes and iphone and outlook

I downloaded the new version of itunes and now my outlook conatcts are not synching with my iphone 4S. I have added some new contacts and they do not appear.

See Empty/corrupt iTunes library after upgrade/crash.
tt2

I have just bought a new iPhone and gave my old one to my Mum. My problem is that even with a new SIM and phone number I seem to be getting her messages as well as mine on my thread. They are also being recorded as both sent and received so she must be pa

I have just bought a new iPhone and gave my old one to my Mum. My problem is that even with a new SIM and phone number I seem to be getting her messages as well as mine on my thread. They are also being recorded as both sent and received so she must be paying twice for each SMS sent. Help please

Wipe iPhone/iPad/iPod touch clean
There are a few steps to do:
Switch off iMessage in Settings > Messages
Switch off FaceTime in Settings > FaceTime (iPod touch 4th Generation or later, iPhone 4 or later and iPad 2 or later)
Delete iCloud in Settings > iCloud > Delete Account
Finally Settings > General > Reset > Erase All Content and Settings.
Un-register your device: https://supportprofile.apple.com
Now you can sell/give.
Now, you should get her a new Apple ID to sign in the options above.

BBC News app on sim free iphone live tv message error

hello forum. just downloaded the new bbc news app to my iphone 4 from the app store which is amazing but i noticed that when i click on the live tv icon i get the message that you cannot view it from outside the uk but when i try it on my vodafone sim locked iphone 4 i am able to view bbc news 24. is anyone else having this problem. (i live in the uk)
could it be that sim free iphone 4's are recognised by the bbc as being from outside the uk?

I'm trying to access BBC news on iPad 2 through the app. Have the same problems.
I wrote to BBC tech support complaining about my access problem through computer, iPhone and iPad. On May 2, I received the following reply:
Thank you for your email.
We are aware that some people in Spain are having problems accessing the
BBC News site. We have identified the problem to the Telefonica ISP.
We have contacted Telefonica and they have advised anyone with problems
to contact them directly
Kind regards,
BBC News website
Hence, I contacted Movistar (new name of Telefonica) tech support. I was told they knew nothing about the problem and tried to blame my computer for it. And then they hang up!!! Not impressed!!
I wrote to BBC again on May 19 asking WHO I should contact in Telefonica/Movistar, since their tech support staff claim not to know about the problem As of today, no reply from BBC, so still very frustrated!

How do I get my sim free Iphone 4 MMS messaging to work with T-mobile

I have a SIM-free iPhone from Apple UK purchased in the UK which while in the states I am using on t-mobile. I am having a problem with Picture messaging.
When a picture message is sent to me, I get an error message: "The media content was not included due to a picture resolution or message size restriction"
I can send photos to other phones but not receive.
apple support USA told me they are not trained on what to do about a Factory unlocked SIM-free apple iphone, as all US phones are tied to AT&T.
If any body has any Ideas or knows a setting I should change it would be appreciated. Thanks

T-Mobile told me they are having this problem with iPhone 4 and until apple gives them some information on this, which they won't as iPhone 4 is not officially supported by T-mobile as it is locked to AT&T in US. They have a work around for jailbroken phones but I do not wish to jailbreak. I was hoping some person cleverer than I may have worked this out and know of a setting

HT201328 My iPhone is from Japan and I want to activate it here in the Philippines because I'm living here. I have lost the original SIM from Softbank and replaced it with a new SIM card from Globe. How can I use the SIM card from Globe?

My iPhone is from Japan and I want to activate it here in the Philippines because I'm living here. I have lost the original SIM from Softbank and replaced it with a new SIM card from Globe. How can I use the SIM card from Globe?

You cannot. The iPhone is locked to Softbank, and only they can unlock it. Problem is that Softbank will NOT unlock the phone, as they do not offer iPhone unlocking.
Buy an iPhone in the Phillipines.
PS Before you go on a rant at Apple, be aware that Apple does NOT unlock phones and they do not set unlocking policies. The carriers (Softbank in this case) set the unlocking policy.

Hi, I have a contract with Orange on my iPhone 4s and I have bought a sim free iPhone 5, how do I transfer the sim accross?

Hi, I have a contract with Orange on my iPhone 4s and I have bought a sim free iPhone 5, how do I transfer the sim accross?
Will I need to ask Orange to provide me with a free nano sim and then ask them to transfer the number to that new sim?
Thanks!

If you buy the phone unlocked / SIM free from Apple it will not come with a SIM.
You will need to contact Orange (how is up to you), to get a nano-SIM and then get them to transfer your phone account and number from the old SIM to the new.
With O2, you can do this in an O2 Store, over the telephone, over the internet or via text message. Perhaps it is the same with Orange. No matter what though, you'll have to contact Orange to get a nano SIM so ask them the process at the same time.

I HAVE AN OLD 3G IPHONE , HOW DO I USE IT IN ANOTHER COUNTRY WITH A NEW SIM CARD

I HAVE AN OLD 3G IPHONE , HOW DO I USE IT IN ANOTHER COUNTRY WITH A NEW SIM CARD ?

it has to be unlocked by your carrier. give them a call

I am going to buy unlocked iphone 5.. i will be going to india nxt months and will stay there for a while... so my question is will i get warrenty in india.. and will there be any problem with using indian sims..?? thnx for the help..

i am going to buy unlocked iphone 5.. i will be going to india nxt months and will stay there for a while... so my question is will i get warrenty in india.. and will there be any problem with using indian sims..?? thnx for the help..

The warranty for the iPhone is not and has never been International.
Warranty and support are ONLY valid in the country of origin. The only exception is the EU where the entire EU is treated as one country.
If the device will be used in India, buy it in India.
An unlocked iPhone will work on any supported GSM carrier world wide. The LTE portion of a US purchased, unlocked iPhone is unlikely to work outside North America as it does not support the appropriate bands used in other countries.

How to use iphone with a new sim

Is it throught that apple lock the phone, because i can't use it with my new sim card?

Is your iphone locked?
or unlocked?
Locked iphones can only be used with the carrier to which they are locked.

If i buy a sim-free iphone 5s in America, can i use it in China with a Chinese sim card?

i've bought a sim-free iphone 5s in apple store in America but i am worried that i cannot use it with a Chinese sim card. Can someone help me?
Thank you very much!

The iPhone is sold as "unlocked and contract-free" when purchasing that option from the Apple Store, though Apple's verbiage is using "unlocked" and "SIM-free" rather interchangeably:
The unlocked iPhone includes all the features of iPhone but without a wireless contract commitment. You can activate and use the unlocked iPhone on the supported GSM wireless network of your choice, such as AT&T or T-Mobile in the United States. The unlocked iPhone will not work with CDMA-based carriers, including Sprint and Verizon Wireless.
If you don’t want a multiyear service contract, or if you prefer to use a local carrier when traveling abroad, the unlocked iPhone is the best choice. If you choose T-Mobile, your iPhone comes with a T-Mobile SIM card already installed. You will need to contact T-Mobile or visit an Apple Retail Store to activate your iPhone.
Otherwise, the unlocked iPhone does not come with a micro-SIM card for iPhone 4s, or a nano-SIM card for iPhone 5c or iPhone 5s so you’ll need to get one from any supported GSM carrier worldwide. To start using your iPhone, simply insert the SIM card into the slot and turn on iPhone by pressing and holding the On/Off button for a few seconds. Then follow the onscreen instructions to set up your iPhone.
Purchasing an unlocked iPhone means you will not qualify for the lower iPhone price associated with a contract. The unlocked iPhone 5c model is A1532 (GSM). The unlocked iPhone 5s model is A1533 (GSM).
To help decide whether the locked or unlocked option is right for you, compare wireless service plans. Or call our iPhone Specialists at 1-800-MY-APPLE.
Be aware that if you purchase an iPhone in the US, that will be the only place you will get support from Apple should you need it. You will not get any support for a US-sold iPhone in China.
Regards.

I am having problems with my new ipad that i got for Christmas today, i don't get free wi-fi at my home and it said if the wi-fi is not available, connect to itunes. i have done that and it didnt help me. mind helping me out?

i am having problems with my new ipad that i got for Christmas today, i don't get free wi-fi at my home and it said if the wi-fi is not available, connect to itunes. i have done that and it didnt help me. mind helping me out?

Further info - I changed my security settings to allow apps from anywhere, and again tried to install. I again got an error message
that the update failed to install, and to contact Customer Support.

HT201328 I'm trying to use an iphone 3 with t-mobile plan, itune say the phone is unlocked however i can't get a signal with the new sims card

I'm trying to use an iphone 3 with t-mobile plan, itune say the phone is unlocked however i can't get a signal with the new sims card

How is iTunes telling you it is unlocked? Did you go through an unlock procedure with your cell company and then Restore it in iTunes?

I will studying in the UK for the next year and want to know if an unlocked iPhone 4S with a new sim card purchased in the UK will work as opposed to getting a new phone?

I will studying in the UK for the next year and want to know if an unlocked iPhone 4S with a new sim card purchased in the UK will work as opposed to getting a new phone? There seem to be differeing opinions on this.

Iphone 4s only has one version so it should work world wide in any carrier..As long as it's and unlocked version ofcourse.

Problems with my new SIM-free iphone 4s

Similar Messages

Maybe you are looking for