Problems with my new Video iPod

Hi, I just got a brand new black 30GB video iPod, so far it has been great. However, I've noticed a problem with the HD. Whenever the HD is spinning up and the iPod is moved you can hear the HD clunk. It also tends to make a odd whirring noise when I move the iPod around. If the iPod is moving around during startup (Apple logo appears) it will clunk and I will get the sad iPod icon. This doesn't seem right, this is exactly what my previous iPod did (20GB 4G) and that is why I got the new video iPod as a replacement. It just doesn't seem right for it to do this. Has anyone else noticed this before or do I just have bad luck with my iPod's? Secondly, I was considering buying the Apple USB power adapter. It is possible to buy a 3rd party charger for less money than what Apple wants? It's really stupid to not have a charger included on a device this expensive.
Power Mac G5 SP 1.8 (Rev B.), iMac G3, iPod Video 30GB Black   Mac OS X (10.4.2)  

The sad face icon usually means the hard drive is dead. If you're seeing it, it sounds like your hard drive is about to die. I'd exchange it or get it repaired. One thing I would do now too is to do the diagnostic on the iPod just to see if the hard drive is bad. Reset the iPod by pressing Menu and Center. Right when the Apple logo appears, quickly hold down Center and RW. Press Menu to do manual test, go to IO, go to HardDrive, and then to HDSmartData. If the hard drive is good, it gives values for retracts, reallocs, and some other numbers.
Third party USB power adapters should work fine, and yes I agree it is cheesy and cheap for Apple not to include one, which they used to when they were nicer.

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