Problems with my new Zen Sl

I have a zen sleek and am using Rhapsody to Go. I managed to load all of my music, including ripped cds, purchased tracks, and Rhapsody to Go subscription tracks without any problems. I've since?downloaded some more subscription tracks and attempted to do a synchronization. At that point, I got told that my device would run faster if I was using usb 2.0 (I thought I was using it, since I had not gotten a warning the first time). I tried to do the synchronization anyway (later I purchased a brand new usb 2.0 card, which didn't help). It took over a day, and every single track gave me an error message (unable to obtain certificate). I tried with both the zen sleek software, with Rhapsody 3., and with the Creative Mediasource software. Nothing worked (at least the rhapsody program gave me a meaningful error). I looked up the error on the rhapsody help site, and it said I should check the time and date on my player (which I corrected). I tried again, this time with a new usb 2.0 card. I didn't get the same warning, but it still took just as long to tell me that all of the transfers failed. The errors were either "Unable to obtain certificate for device", or "incompatible media type" (they were 60 mbps wma files).
Next thing I tried was to simply drag some files to the device. This time, the first two files I dragged transferred without any error, but after that, every subsequent file gave me errors. This leads me to believe that I there is something else going on. Note that I had zero errors using the old usb . card, so this leads me to believe that the slow speed is due to errors. Does anyone have any suggestions of what I should do or what may be going on? Do I need to reformat the device and start from scratch?

Haldur,
Try updating some WMP0 hotfixs from Microsoft website that's meant for PlayForSure stuff. More information in this Knowledgebase article SID793.
Jason

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jessevsm wrote:
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Message Edited by JK23 on 0-20-2005 08:35 AM

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<edited by host>
Thanks,
<edited by host>
Fault bucket 1279649891, type 5
Event Name: AppHangB1
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P2: 9.2.1.5
P3: 4c47745b
P4: e36b
P5: 2048
P6:
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 1
Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
Report Status: 0
Fault bucket 1279649891, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
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P2: 9.2.1.5
P3: 4c47745b
P4: e36b
P5: 2048
P6:
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
Report Status: 0

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