Problems with my nokia 5800 XM

I have a big problem.... I can't install or uninstall anything on my 5800 . I have custom firmware 40.0.005. When I try to install or uninstall something it's says: Unable to start operation. Installer already in use.....Also A few days ago I had a problem with OVI store and I installed it but the shortcut  is steel in the Application menu. ( if try to enter in ovi store it says that I have to update the application and if I try, I get an error).  Is this a virus or a software problem? What should I do?
Solved!
Go to Solution.

yes it's safe and official too
Backup you device using Ovi Suite or Nokia PC Suite.
Dial *#7370# in to your device. Confirm that you wish to reset the device.
Enter the passcode (by default 12345).
The device will now be reset and the Maps application will have reverted to the original version. You can now reload your backed up data using Ovi Suite or Nokia Suite.
the last option is hard reset which is the combination of Green + Red + Camera + Power buttons while the phone is switched off till you see the Nokia Logo
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Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Similar Messages

  • Problems with my Nokia 5800 XM... - Please Help!

    Hi,
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    If any one can help me, please do!
    Thanks in advance!
    !~The Kashoo~!
    Solved!
    Go to Solution.

    sniperdude wrote:
    take out the memory card just in case you problem is coming from an app on that
    to hard reset the phone (you lose everything backup you contacts and messages)
    turn off phone  hold down red and green call button and the camera button an
    power on the phone keeping the 3 buttons down till it passes the handshake
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    worth a try 
    edit: you might just want to try taking out the battery and poping it back in b4 the hard reset
    Message Edited by sniperdude on 19-Jun-2009 02:23 AM
    Message Edited by sniperdude on 19-Jun-2009 02:24 AM
    Thanks alot!!!
    It is working now.  Even, I have fully restored my old settings including memory card and everything from my last backup and the problem is solved.
    I already did the battery removal and re-insertion trick but it was invain.  Hard reset did the trick for it.
    Thanks again for the kind help!
    Message Edited by skaat on 19-Jun-2009 10:17 PM
    Message Edited by skaat on 19-Jun-2009 10:18 PM
    !~The Kashoo~!

  • Please Help Me I Have A Problem With My Nokia 5800

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    When the light goes out it usually locks the keypad. Have you tried using the keypad lock on the right side of the phone to unlock it again?
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  • Memory problem with my Nokia 3220

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    Hi there! 
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    "If you think this post is helpful, please click on the green button"

  • I am experiencing some problems with my Nokia 701

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    If an update failed, but you can still access the phone, do a reset. Dial *#7370# followed by 12345 if required, the phone will set to out of the box, but you'll have to set it up again manually and reinstall your apps. Before doing this, connect to Nokia Suite and update to the latest available software, then set up, you should then find everything works fine.
    Good Luck
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • Problem with a nokia 5310 xpress and a bluetooth

    i have problem with a nokia 5310 xpress and a bluetooth!i can transfer anything from my phone to pc with or without pc suite! but when i want to transfer files from pc to phone i doesen"t work! with pcsuite soethings work but very slow! i want to transfer files witout pcsuite !
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    I'm having bigger problems...
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    Not even the vendor could do anything....

  • Problem in updating nokia 5800

    can anyone help me with my nokia 5800
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    pls help..thanks in advance

    zedrix wrote:
    ok im going to turn off my firewall and anti virus.but icnt updated my ovi suite bcause u cnt update ur phone if your ovi suite is not updated you really have to update it first
    You may un-install  the anti-virus as you really do not need it on Nokia 5800..
    --------------------------------------------------​--------------------------------------------------​--------------------------------------------------​--If you find this helpful, pl. hit the White Star in Green Box...

  • Weird problem with my Nokia E50

    Hi guys!
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  • Problems to sincronize Nokia 5800 Xpressmusic with...

    My Nokia 5800 xpressmusic sistematically sincronizes extremely bad with Outlook in Windows 7. Either it duplicates contacts, or sincronizes some and some not, many contacts incomplete but with duplicated info within, or deletes from Outlook contacts that I need, or aborts the sincronisation randomly.
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    I have exactly the same problem.
    It is very often impossible to synchronize.
    I am able to send SMS-messages (via bluetooth connection), but unable to synchronize.
    When clicking on the "synchronize" button or when choosing "synchronize" from the pulldown menu, OVI Suite may or may not synchronize.
    I am unable to keep my Calendar in sync.
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  • Problem receiving sms - Nokia 5800

    Hi everyone,
    I bought an unlocked Nokia 5800 in Spain, I used it for a month with a sim card from "Happy Movil" vendor. It was working just fine.
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    I can receive and make calls (Calls are fine), I can send SMS to anyone but I can't receive SMS from another vender that's not Personal (such as Movistar or Claro).
    Please someone could help me solving this issue??
    Thanks in advance.
    Solved!
    Go to Solution.

    Message center number: Double check that you have it correctly entered. I would suggest that you delete the one already there, and enter the number afresh, and restart your phone
    Take out the SIM and make sure the contacts are clean, put it back in and then try again
    You may also try restoring factory settings (*#7780# at the stand-by screen; enter the lock code, default is 12345)
    Hey, being specific, is it that you cannot receive any sms from other network providers? Try sending an sms to your own number. If you receive it soon, then you should contact the customer support of your network provider for sorting out the problem.
    Hope this helps...
    Message Edited by deepestblue on 07-Sep-2009 11:50 AM
    Cheers,
    DeepestBlue
    5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)
    If you find any post useful, click on the Green "Kudos" Button on the left to say Thank You...

  • Problem in my nokia 5800 Xm

    Hi,
    I bought my nokia 5800 the last 2 weeks and i realy love it...... but i have this problem that the memory content keep Disappear
    my music, photos, applecations, games, videos and every thing in the memory
    PS1: the content disappear in itself and this Disappear happened twice with me
    Ps2: my firmware v. is 30.0.011 for now and when it's happened the firmware v. was v.21....
    Please if any one know what the problem please share the solution for the problem
    thanx

    I have never had any problems with this
    eamon_ash wrote:
    Hi,
    I bought my nokia 5800 the last 2 weeks and i realy love it...... but i have this problem that the memory content keep Disappear
    my music, photos, applecations, games, videos and every thing in the memory
    PS1: the content disappear in itself and this Disappear happened twice with me
    Ps2: my firmware v. is 30.0.011 for now and when it's happened the firmware v. was v.21....
    Please if any one know what the problem please share the solution for the problem
    thanx
    Everywhere is well, where we weren't yet
    Mobile: iPhone 3GS 16 GB
    FW: 3.1.2

  • Problem in updating Nokia 5800 firmware v30.0.011...

    hi guys,
    few days ago i saw that new firmware update available( v40.0.005) is available for nokia 5800
    i have  its v30 firmware version and i am unable get any kind of updates while i checked that new version of firmware is available in India. my product code is :0575590
    i want change my firmware it has got frequent hanging problem....
    plz..... help 
    Solved!
    Go to Solution.

    Overall the phone is good with this firmware u can look around on these boards for the bugs people encountered with it so far. No hangs and crashes so far but i cant vouch for it.
    If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

  • I need help with my Nokia 5800 update to v40.0.005

    Hey im having trouble with updating my Nokia 5800 to v40.0.005.
    The version on my phone at the moment is v21.0.025 and when i try to update it on my phone it says no update available.
    I tried downloading Nokia Update Software and getting it from there but the program wouldnt work either.
    Is there any other way i can get the v40.0.005 were it should work? or even getting the knetic scrolling and applications without needing to get v40.0.005?
    Please need help!
    Thanks
    Solved!
    Go to Solution.

    Under your battery, there's a product code on a sticker (X: 0586707). Go here: http://europe.nokia.com/support/download-software/device-software-update/can-i-update and type in your productcode to see if there should be an update for your productcode. If there's not, you could take your phone to a Nokia Carepoint and ask if they could do it - no promises. Or else you have to wait untill your productcode gets it.

  • Problem with restoring Nokia N8

    Yesterday I backed up my messages, pictures and videos because I had a problem with Nokia Maps. I did a Hard Reset and returned to install and configure everything. When I restore my files from the backup are restored only photos and videos but not the messages. I need to restore the messages too.What happens?
    Thanks for your time.
    Marcos,
    Argentina
    Nokia N8-00 user

    Having Anna I have Reset the phone (*#7370#), reinstalled Anna updates - everything went nicely. After this I restored from a previously saved Backup the Contacts, Documents, etc. - all without Applications and settings, but also Messages.
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    - Apparantly Nokia Suite does NOT do its job in restoring the backuped Messages
    (appart from not being able to synchronise correctly as PC Suite with Outlook - Contacts and Calendar);

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