Problems with my version of CS4

Hi,
Can anyone tell me, how I can get help? Because there must be something wrong with my version.
I tried to find what is wrong (two issues)
I have read help many times,
I went trough the video trainings,
I have consulted others on forum.
I have reinstalled the program.
I have done everything you can imagine.
But the problems consist.
So, where to search help? If I ask Adobe directly, they tell me to buy a new version! Forum members do not have enough knowledge or they do not see my problem.
Dreamweaver is the most powerfull program for my needs. But, when some options do not work properly, what to do?
Is there a solution, please?
Regards, Natasa

Hi,
I found the solution of one of the problems: there is something wrong with Chrome and Firefox, in IE it works ok. I will ask for help here.
But stil I have some questions:
1. It is better to use .swf. file (it is smaller). But the beauty of .flv file is that the user can conroll the movie. Is there a way to arrange the same with .swf file?
2. What are the puropse of looping or Autoplay? I tried everything: I use a looping .swf and nonlooping .swf and in each situation it was all the same: the loop checked or not. The behaviour of the .swf file was its own.
3. When the Wmode Transparent can be used? I tried a lot, but could not figured when the .swf file will become transparent (background).
I tried to attach the file, but it cannot be here. So I am sending that with private message.
Well, I am still begginer and will be until I die!
Thank you! Natasa

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[Sat Jul 27 14:12:13 2013] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Sat Jul 27 14:11:40 2013] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Sat Jul 27 14:12:13 2013] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Sat Jul 27 14:12:13 2013]
[Sat Jul 27 14:12:13 2013] *-*-*-*-*-*-* ::START:: - SUMMARY OF ERRORS *-*-*-*-*-*-*
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=== Logging stopped: 27.07.2013 23:12:30 ===
1: 2 2: 0
1: 2 2: 1
Installation result: 1603
[    4008] Sat Jul 27 23:12:30 2013 ERROR
Log of: object
isRunning {string}: 0
percentComplete {string}: 100
message {object}: [object Object]
Log of: object
code {string}: 2
args {object}: [object Object]
Log of: object
code {string}: 1603
errorText {string}: Error 1402.Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\9167F30376E4F05489A52AFD153BA08C.   Verify that you have sufficient access to that key, or contact your support personnel.
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Log of: object
isRunning {string}: 0
percentComplete {string}: 100
message {object}: [object Object]
Log of: object
code {string}: 2
args {object}: [object Object]
Log of: object
code {string}: 1603
errorText {string}: Error 1402.Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\9167F30376E4F05489A52AFD153BA08C.   Verify that you have sufficient access to that key, or contact your support personnel.
[    4008] Sat Jul 27 23:14:37 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
End of the log files from the last installation attempt

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