Problems with Nano and itunes

How are yas?
Ok I am having serious problems getting my Nano to be recognized by itunes. The Nano is recognized by both windows and the ipod updater but there is no option to update in itunes itself.
If i connect the ipod to my usb it will fire up itunes automatically which suggests there is some kind of recognition, but unfortunately this is not much help if the update option is still not available in itunes.
I thought this was software conflict so I tried the same processes to try and get it working on my other 2 machines but still the problem remains.
Im am qualified to work at computers so I do have a fair knowledge, but still after everything ive tried ive had no luck.
I have followed this link to the last word, everything on this page has been tried on my 3 computers aswell as various other problem pages ive read throughout the net :
http://docs.info.apple.com/article.html?artnum=93716
You still awake?
Where do I go from here?

Hiya and thanks for the reply.
No the ipod does not show in the source list, when it was new it did show in this list with the name I gave it at the time although I cant remember it. First time installation was without problems, I think the process of naming the ipod and typing the serial number bounded the two together if you will
Should I not be prompted again for my serial number and stuff because this is a new itunes version? I cant think of much else to try except a fresh windows install.
Thanks
love,s lol

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