Problems with new 8900 phone

Hi there
I've just upgraded from a Blackberry 8310 to a new 8900.
However I have some bugbears with the new phone which I cannot seem to fathom.
(the old 8310 had a trackball problem and wouldnt go up or down. I replaced the trackball but a piece of the solder underneath the trackball also fell out).
Anyway on the 8900, please can someone help with :
1) When I upgraded O2 said there was satnav built in but I cannot find anything on the phone. I have maps... is that it? The 8310 had Telmap on it.
2) Now for the biggest issue. When using the browser I can only navigate using the trackball which controls a mouse/cursor. On the 8310 there was 2 ways of navigating the web. One was using the mouse/cursor and there was also another way which was a mobile view which meant you could navigate using the trackball and it would select text much more easily. Unfortunately I cannot say exactly how it was worded as my sim no longer works in the old phone.
3) Finally I can never get the sim card out. When you take the battery out and push in the sim card. There is a piece of black plastic which you push the simcard into. However this will not move in any direction so the only way of releasing the simcard is to literally bend it with a pair of tweezers and lever it out.
Many thanks for reading.
It looks a good phone. I like the layout but at the moment I wish I'd got another 8310.
Phil

1. The 8900 has built in GPS. Go to Options > Advanced > GPS. Press Menu > Refresh GPS.
You should have BlackBerry Maps included with the device software.
2. Your cursor "arrow" is the new navigation tool in the new browser.
3. I'm not sure. I don't have a 8900 in front of me, but I have had two, and never had any issue removing/replacing the SIM card. I would recommend using something like a pencil eraser to push upwards and out on the SIM card. I wouldn't bend the SIM. Ask someone at a retail store to show you how to release the SIM card.
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