Problems with newest iphone 5 update
went to update my iphone 5 to the newest software and it put my phone into restore mode, now I cant restore or reset my phone to get it to come back on, whats going on? I can not restore it through iTunes either...
Hello there, Dakota-72.
The following Knowledge Base article offers up some great steps for troubleshooting unable to update/restore your iOS device:
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Similar Messages
-
Help! Big problem with new iphone update: infos & contacts disappeared from my iphone!
Hi,
I tried to update my iphone, it seemed to work but to let my iphone completely empty: no more phone numbers, pictures, etc.. in it. I thought I could pick the info on my itunes in computer but apparently the update broke the itunes program as well: it says that some elemets are missing... does someone have an idea??? THANKS SOOO MUCH!Contacts and calendar events aren't backed up? That's a complete load of hokey. They are backed up, and I ran into a similar problem and recovered them FROM the backup. Here's my post:
http://discussions.apple.com/message.jspa?messageID=8078597#8078597
and
http://discussions.apple.com/message.jspa?messageID=8078453#8078453
Hope this helps.
dijitul in Hawaii -
Real Problems with newest software updates
I am hoping that someone can help me. I updated my software Jan 22 (includes 10.4.11, iDVD update, Quicktime compatibility, Quicktime, Java Release 6, iTunes, etc.) and now many apps won't open and I cannot mount any disk-images when I try to install new apps.
Apps that won't open: Safari, iTunes (bummer), and can no longer upload photos to facebook.
Anybody else had these issues? Does anyone know what I can do?
Any help would be much obliged.
Ben HagonHi Ben, and Welcome to the Discussions!
Use Disk Utility to Repair Permissions then reboot, if the problems persist try reinstalling the big Combo update...
The combo update for Intel-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
Repair Permissions afterwards, reboot. -
HT4623 I have a problem with my iphone update
Update it's take so long so do you know how to do?
The update takes a while - I imagine there is no way around that!! Mine took 2 1/2 hours...
I decided to read these posts to see if there are any issues I should watch out for - but I have not had any of the issues anyone has been posting... For me; so far, so good!!
Good luck! -
I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add APN. Now when i switch to safari its showing you are not subscribed for cellular data. But I am able to use data on other phone.
Will you please help me in this regard?
Another issue, since i bought my new iphone there is dust inside back main camera.
Your advises are highly appreciated.Hey Shaiju isac,
I'd take a look at the following article, it'll guide you though steps to you troubleshoot cellular data issues on your iPhone:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Cheers,
David -
Wifi problems with my iPhone 4S since 6.1.2 update
I thought I had fixed this problem with my iPhone with a change in my home router settings but I did not. Since the 6.1.2 update I have had problems with my wifi connections. I have an Airport Extreme wifi network with multiple airport extremes extending the signal throughout our house. I am only able to communicate with the internet using our wifi network if I am in the same room as the main airport extreme. If I am a room away from any of the routers I get a message that my iPhone "can't join the wireless network". If I am in a room standing near one of the other airport extremes I can join the network, my iPhone will show that I am connected to the wifi network with a full signal but I have no communication with the internet. How I have determined this is by turning cellular off, wifi on & attempted to pull up a web page. When I do this anywhere other than by our main Airport Extreme I get the message that I am not connected to the Internet.
We have multiple other devices on our home wifi network, i.e. other iPhones, iPads, computers, etc. We aren't having this problem with any other of our devices. I am not sure if this is a software corruption issue or a hardware issue. I have not dropped my iPhone or done anything else to it that might have damaged it. I have tried resetting the wireless networks on my iPhone & that has not worked. I have read these boards & have tried the various suggestions, including the one about putting your iPhone in the freezer. (When I told my husband about trying the freezer suggestion he seriously thought I had lost my marbles...)
I would appreciate any other thoughts or suggestions that anyone has.I have a diff issue!!! I has still able to connect to wifi network I had connected before the update to 6.1.2. But few days back when I tried connecting to a new wifi network and it kept saying incorrect password. The worst thing happened after I look up online for help that say try the " reset network setting" solution!! After I did the "reset network setting" step I bloody **** looses all connection to those network I had connected to before the update and I can't get back connection now. *** did apple still allow their users to update a software that has so many bugs. They should had prevent their users from updating right after they know there are bugssssss..!!!!!
-
I have a problem with my Iphone 4s since I did my first update at your Itunes, the bluetooth and the WiFi it is not workinhg anymore.
It is sad that companies like apple are not able to support thier sofware and business.
I went to a apple store at South Park, Charlotte NC,
and found out the worst customer service (in my case)
They don't have answers and don't understand about "dont let any customer go away sad or mad"
I explain to them that I did everything they said to fix the problem, even to dounload the iOS 6.1.3
that was supposed to fix the problem.
they said fix the problem in other phones but not in mine.
So here I am with no wifi and bluetooth, with apple technicians and experts that don't know what to do with the problem that the sofware they developed cause in my iphone 4s.
and the solution is for me to pay $199.00 US dollars for a problem that I did not cause.
wich means to buy something else from apple to fix a problem that it is not my fault.
Great! what a convenient solution.
I would like to have an answer from you guys and see if someone there have a better answer for me that shows support, values and integrity as a grest company with solutions for your customers.
Dont think that I want a new phone, I want mine fixed if is possible.
Thank you very much and God Bless you!Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
-
i have an activation problem with my iphone 3gs. i updated the software to io6 using itunes but now the phone will not complete activation because it keeps saydin the activation server is not available and to re try later. ive been trying for 6 hours but it still wont activate. if i try using itunes then it sayd no sim inserted when there is one inserted, what can i do?
You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money.. -
Alright, I'm having two annoying problems with my iPhone. It's an iPhone 4.
I'm using the latest iOS.
The first problem is that when I get a notification (a mail, text message, whatever), I hear the sound that it makes, but the screen doesn't light up. Then, when I click the home or the turn-on / off button (basically when I'm in the lock menu), it doesn't show the notification either. Yet, in the notification settings, I've set up to show them. For example mails. I just received a few mails. For mail, I've selected the banner in the notification center. But I see no banner. I see nothing in fact. I can unlock my phone and go in mail, and see the mail there.
What could be the reason for this? I've recently done some changes on it, I mean, not exactly on the iPhone, but in iTunes. I removed all photos from my iPhone (over 3000) and all songs that were on it. I decided to sync only the latest 3 months of photos and 3 months of music. I don't think it's related but it's the last thing I've done with it, and since then this has been happening, so I thought I'd mention it.
My second problem is that, while I was updating my music and photo library on my iPhone, I also synced all app updates. I have around 6 or 7 of them, lurking there for a while, and I never got the time to download them in iTunes and sync them with my iPhone. So that's what I did as well. Strangely enough, when I visit the App Store app, under Updates, it still tells me I have 5 apps to update. I remember one I updated on the iPhone itself.
They're all listed there with the little bar that shows up when it's loading, except it isn't loading. It's just stuck there, at the very beginning. No, not even at the beginning, because the blue little bar that moves forward isn't even present.The also show up this way on my iPhone "desktop" (Home), and it says "Waiting..." below them.
I've tried syncing again, and also restarting the iPhone, but it didn't help. Anyone know what's wrong here?
I appreciate all help. Cheers guysNobody? The second problem is solved! But my phone still doesn't light up or shows a banner or anything when for example a mail arrives?
-
Keep losing my secure wifi with iPhone and ipad with newest iOS update. PC still connected
Keep losing my secure wifi on my ipad and iphone with newest iOS update. My PC is still connected to same secure wifi. Any ideas.
Contact xFinity (Comcast) to turn off dynamic channel switching if on and have it set to a fixed channel.
Usually WiFi routers will only change channels to the least busy when they are initially powered up. -
Had a problem with newest update and the advice from turingtest2 resolved my problem just to say thanks! Had never used this route before so was less painful than thought it would be again thanks.
how can i find out what the fix is that works..please
-
HT4623 I have a big problem with my IPhone 4 since I've updated to IOS 6.0.1.
I've got a problem with my IPhone 4 since I've updated to IOS 6.0.1. After the call I'd like to end the call but the picture on the screen becomes magnified
so that you cannot see anything and the screen is not reacting. I need to restart the phone. But 7 or 8 times daily to restart the phone is not really convenient.
Has got anybody the same problem? How can I go back to IOS 5 ? Before the update I was a happy user of IPhone.
Thanks for help.Downgrading your ios is unsupported by apple. Go to settings, general, accesibility, zoom off..?
-
I have an IPhone 5 and the bluetooth will not stay connected with my 2011 Chrysler 200. I was told by Chrysler service department that it is a problem with the IPhone 5. Is there an update or a fix so i can use the bluetooth in my vehicle?
Iran uses GSM, so the iPhone 5 will work. It is already unlocked. Just put local Iranian SIM in phone.
-
I am facing problems with mails after update iPhone 4S/io7. I have configured yahoo mail in iPhone 4S. When I click on refresh, it shows new mail downloaded but when I go inside inbox the new mail don't show up. Can anyone help me with this iOS 7 issue ?
Hi were you able to resolve yours?
I was very worried losing all my medical stuff on my iPad Air 2, plus i have nothing to use for the next day! So i have to try all the possible things i read on the internet!! And this worked on my part (Thank God, and thank you Google)
Perform a hard reboot
Hold down the Home button and Power button on your iPhone or iPad and keep holding them until you see the Apple logo. Once you do, you can let go. When your device boots back up, go ahead and check to see if the apps have started re-downloading. If they still appear to be stuck, continue on. -
I have problem with my Iphone 4S, only after updating the OS 7.X. My Iphone battery charge is losing down in a minute. My battery charge is just decreasing from 100% to 10% in less than two hours, without any application works. pls do help me out in this.
Hi melvin victor,
Welcome to the Support Communities!
The information below may help you troubleshoot your iPhone battery issue:
iPhone Battery and Power - Apple Support
http://www.apple.com/support/iphone/repair/battery-power/
Battery & power
Is your iPhone battery draining too quickly or not holding a charge? Try restarting it first. You can also adjust several settings to extend the battery life of your iPhone.
I hope this information helps ....
- Judy
Maybe you are looking for
-
HELP! How do I get my *.ai files editable again in Illustrator CS5? The tab says "(RGB/Preview)"
I've used Illustrator on and off since about 1988 [I'm a casual user, not a power user], and this is the first time I've ever seen this. I worked on the file all night, saved it repeatedly, closed it and opened it several times. Now, about 10 minut
-
Leading Zeros Missing - When exporting data from ALV grid display to Excel
Hi, Am exporting the data from ALV GRID DISPLAY to Excel sheet using standard toolbar icon 'Local file' the leading zeros displayed in the ALV output is missing in the EXCEL sheet. (eg) in ALV o/p - 0029. in Excel - Only 29 is appearing. As
-
Image Editing in Acrobat Professional 8.1.2
I am running Acrobat 8.1.2 under XP Professional Version 5.1.2600 Service Pack 2 Build 2600. I am trying to edit images in a file I downloaded from the web to reduce the file size. The images are ones that thumbnails on an earlier page access to show
-
Hi everybody! I have may be the trivial problem. I need for install java-ibm-1.4.2 linux x86_64 because of sap note that says sap doesnt provide the java for linux please visit the ibm site for download. I`ve visited the ibm http://www.ibm.com/develo
-
Table space got filled up, cannot goto RSA1 transaction also
Hi , We used to take backup of Planning Area every night, due to that Table Space got filled up. Even we could not login to RSA1 transaction to delete PSA requests. We cannot delete data from Oracle database also, so is there anyway that we can delet