Problems with Nvidia 320.49 and Windows 8.1

I am having problems with my HP Envy with windows 8.1... Nvidia driver keeps crashing.
Took the unit to Best Buy and we determined it was with the 320.49 driver - we are
able to reinstall it, and it will usually last for a few hours before it fails again.  When
it fails, the resolution reverts to 1024 x XX... not the 1920 x 1260 when it works
right... very frustrating, but I need to know if the card needs replacement, or if there
is a fix from Nvidia... Contacted Nvidia and did not get anywhere with them.... can anyone
help??

Thank you for the additional information.
If it is an HP OEM video card, this is the reason that it is not working with the retail nVidia driver.  HP has their motherboards and video cards made to their specs.  Only the drivers developed by them will work with their cards.
Here are the drivers available for Win 8.1 on the Software & driver download page.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

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    2007-06-27 10:48:38 CDT - ADPlugin: Returning 0 Results
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Put 0 records in Buffer for RecordList
    2007-06-27 10:48:38 CDT - ADPlugin: Calling AttributeValueSearch
    2007-06-27 10:48:38 CDT - ADPlugin: Search Records called in ADSWrapper
    2007-06-27 10:48:38 CDT - ADPlugin: Searching attribute: dsAttrTypeStandard:RealName
    2007-06-27 10:48:38 CDT - ADPlugin: Adding Search for Attribute displayName containing domain\administrator
    2007-06-27 10:48:38 CDT - ADPlugin: Did DC search with queryFilter = (&(objectCategory=cn=person,cn=schema,cn=configuration,dc=domain,dc=com,dc=mx)( displayName=domain\\administrator)), limit 1
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Put 0 records in Buffer for AttributeValueSearch
    2007-06-27 10:48:38 CDT - ADPlugin: Calling GetRecordList
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Calling GetRecordList Routine
    2007-06-27 10:48:38 CDT - ADPlugin: Search Records called in ADSWrapper
    2007-06-27 10:48:38 CDT - ADPlugin: Searching attribute: dsAttrTypeStandard:RecordName
    2007-06-27 10:48:38 CDT - ADPlugin: Searching domain domain.com.mx for User ADMINISTRATOR
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: Returning 0 Results
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Put 0 records in Buffer for RecordList
    2007-06-27 10:48:38 CDT - ADPlugin: Calling AttributeValueSearch
    2007-06-27 10:48:38 CDT - ADPlugin: Search Records called in ADSWrapper
    2007-06-27 10:48:38 CDT - ADPlugin: Searching attribute: dsAttrTypeStandard:RealName
    2007-06-27 10:48:38 CDT - ADPlugin: Adding Search for Attribute displayName containing DOMAIN\ADMINISTRATOR
    2007-06-27 10:48:38 CDT - ADPlugin: Did DC search with queryFilter = (&(objectCategory=cn=person,cn=schema,cn=configuration,dc=domain,dc=com,dc=mx)( displayName=DOMAIN\\ADMINISTRATOR)), limit 1
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Put 0 records in Buffer for AttributeValueSearch
    2007-06-27 10:48:38 CDT - ADPlugin: Calling GetRecordList
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Calling GetRecordList Routine
    2007-06-27 10:48:38 CDT - ADPlugin: Search Records called in ADSWrapper
    2007-06-27 10:48:38 CDT - ADPlugin: Searching attribute: dsAttrTypeStandard:RecordName
    2007-06-27 10:48:38 CDT - ADPlugin: Locating User with Query (&(objectCategory=person)(|(cn=administrator)(sAMAccountName=administrator)(dis playName=administrator)(mail=administrator)(userPrincipalName=administrator)(use rPrincipalName=administrator@*)))
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: Returning 0 Results
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Put 0 records in Buffer for RecordList
    2007-06-27 10:48:38 CDT - ADPlugin: Calling AttributeValueSearch
    2007-06-27 10:48:38 CDT - ADPlugin: Search Records called in ADSWrapper
    2007-06-27 10:48:38 CDT - ADPlugin: Searching attribute: dsAttrTypeStandard:RealName
    2007-06-27 10:48:38 CDT - ADPlugin: Adding Search for Attribute displayName containing ADMINISTRATOR
    2007-06-27 10:48:38 CDT - ADPlugin: Did DC search with queryFilter = (&(objectCategory=cn=person,cn=schema,cn=configuration,dc=domain,dc=com,dc=mx)( displayName=administrator)), limit 1
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Put 0 records in Buffer for AttributeValueSearch
    2007-06-27 10:48:38 CDT - ADPlugin: Calling GetRecordList
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Calling GetRecordList Routine
    2007-06-27 10:48:38 CDT - ADPlugin: Search Records called in ADSWrapper
    2007-06-27 10:48:38 CDT - ADPlugin: Searching attribute: dsAttrTypeStandard:RecordName
    2007-06-27 10:48:38 CDT - ADPlugin: Locating User with Query (&(objectCategory=person)(|(cn=ADMINISTRATOR)(sAMAccountName=ADMINISTRATOR)(dis playName=ADMINISTRATOR)(mail=ADMINISTRATOR)(userPrincipalName=ADMINISTRATOR)(use rPrincipalName=ADMINISTRATOR@*)))
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: Returning 0 Results
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Put 0 records in Buffer for RecordList
    2007-06-27 10:48:38 CDT - ADPlugin: Calling AttributeValueSearch
    2007-06-27 10:48:38 CDT - ADPlugin: Search Records called in ADSWrapper
    2007-06-27 10:48:38 CDT - ADPlugin: Searching attribute: dsAttrTypeStandard:RealName
    2007-06-27 10:48:38 CDT - ADPlugin: Adding Search for Attribute displayName containing ADMINISTRATOR
    2007-06-27 10:48:38 CDT - ADPlugin: Did DC search with queryFilter = (&(objectCategory=cn=person,cn=schema,cn=configuration,dc=domain,dc=com,dc=mx)( displayName=ADMINISTRATOR)), limit 1
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Put 0 records in Buffer for AttributeValueSearch
    2007-06-27 10:48:38 CDT - ADPlugin: Calling GetRecordList
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Calling GetRecordList Routine
    2007-06-27 10:48:38 CDT - ADPlugin: Search Records called in ADSWrapper
    2007-06-27 10:48:38 CDT - ADPlugin: Searching attribute: dsAttrTypeStandard:RecordName
    2007-06-27 10:48:38 CDT - ADPlugin: Locating User with Query (&(objectCategory=person)(|(cn=administrator)(sAMAccountName=administrator)(dis playName=administrator)(mail=administrator)(userPrincipalName=administrator)(use rPrincipalName=administrator@*)))
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: Returning 0 Results
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Put 0 records in Buffer for RecordList
    2007-06-27 10:48:38 CDT - ADPlugin: Calling AttributeValueSearch
    2007-06-27 10:48:38 CDT - ADPlugin: Search Records called in ADSWrapper
    2007-06-27 10:48:38 CDT - ADPlugin: Searching attribute: dsAttrTypeStandard:RealName
    2007-06-27 10:48:38 CDT - ADPlugin: Adding Search for Attribute displayName containing ADMINISTRATOR
    2007-06-27 10:48:38 CDT - ADPlugin: Did DC search with queryFilter = (&(objectCategory=cn=person,cn=schema,cn=configuration,dc=domain,dc=com,dc=mx)( displayName=administrator)), limit 1
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Put 0 records in Buffer for AttributeValueSearch
    2007-06-27 10:48:38 CDT - ADPlugin: Calling GetRecordList
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Calling GetRecordList Routine
    2007-06-27 10:48:38 CDT - ADPlugin: Search Records called in ADSWrapper
    2007-06-27 10:48:38 CDT - ADPlugin: Searching attribute: dsAttrTypeStandard:RecordName
    2007-06-27 10:48:38 CDT - ADPlugin: Locating User with Query (&(objectCategory=person)(|(cn=ADMINISTRATOR)(sAMAccountName=ADMINISTRATOR)(dis playName=ADMINISTRATOR)(mail=ADMINISTRATOR)(userPrincipalName=ADMINISTRATOR)(use rPrincipalName=ADMINISTRATOR@*)))
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: Returning 0 Results
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Put 0 records in Buffer for RecordList
    2007-06-27 10:48:38 CDT - ADPlugin: Calling AttributeValueSearch
    2007-06-27 10:48:38 CDT - ADPlugin: Search Records called in ADSWrapper
    2007-06-27 10:48:38 CDT - ADPlugin: Searching attribute: dsAttrTypeStandard:RealName
    2007-06-27 10:48:38 CDT - ADPlugin: Adding Search for Attribute displayName containing ADMINISTRATOR
    2007-06-27 10:48:38 CDT - ADPlugin: Did DC search with queryFilter = (&(objectCategory=cn=person,cn=schema,cn=configuration,dc=domain,dc=com,dc=mx)( displayName=ADMINISTRATOR)), limit 1
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: 16784372 - Put 0 records in Buffer for AttributeValueSearch
    2007-06-27 10:48:38 CDT - ADPlugin: Calling OpenDirNode
    2007-06-27 10:48:38 CDT - ADPlugin: Opening Specific Node domain.com.mx
    2007-06-27 10:48:38 CDT - ADPlugin: Calling GetRecordList
    2007-06-27 10:48:38 CDT - ADPlugin: 16833877 - Calling GetRecordList Routine
    2007-06-27 10:48:38 CDT - ADPlugin: Search Records called in ADSWrapper
    2007-06-27 10:48:38 CDT - ADPlugin: Searching attribute: dsAttrTypeStandard:RecordName
    2007-06-27 10:48:38 CDT - ADPlugin: Locating User with Query (&(objectCategory=person)(|(cn=administrator)(sAMAccountName=administrator)(dis playName=administrator)(mail=administrator)(userPrincipalName=administrator)(use rPrincipalName=administrator@*)))
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:38 CDT - ADPlugin: Returning 0 Results
    2007-06-27 10:48:38 CDT - ADPlugin: 16833877 - Put 0 records in Buffer for RecordList
    2007-06-27 10:48:38 CDT - ADPlugin: Calling CloseDirNode
    2007-06-27 10:48:42 CDT - ADPlugin: Calling OpenDirNode
    2007-06-27 10:48:43 CDT - ADPlugin: Opening Specific Node domain.com.mx
    2007-06-27 10:48:43 CDT - ADPlugin: Calling GetRecordList
    2007-06-27 10:48:43 CDT - ADPlugin: 16833881 - Calling GetRecordList Routine
    2007-06-27 10:48:43 CDT - ADPlugin: Search Records called in ADSWrapper
    2007-06-27 10:48:43 CDT - ADPlugin: Searching attribute: dsAttrTypeStandard:RecordName
    2007-06-27 10:48:43 CDT - ADPlugin: Locating User with Query (&(objectCategory=person)(|(cn=administrator)(sAMAccountName=administrator)(dis playName=administrator)(mail=administrator)(userPrincipalName=administrator)(use rPrincipalName=administrator@*)))
    2007-06-27 10:48:43 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:43 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-06-27 10:48:43 CDT - ADPlugin: Returning 0 Results
    2007-06-27 10:48:43 CDT - ADPlugin: 16833881 - Put 0 records in Buffer for RecordList
    2007-06-27 10:48:43 CDT - ADPlugin: Calling CloseDirNode
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    2007-06-27 10:48:43 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
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    2007-07-04 14:58:46 CDT - ADPlugin: Search Records called in ADSWrapper
    2007-07-04 14:58:46 CDT - ADPlugin: Searching attribute: dsAttrTypeStandard:RecordName
    2007-07-04 14:58:46 CDT - ADPlugin: Locating User with Query (&(objectCategory=person)(|(cn=user1)(sAMAccountName=user1)(displayName=user1)( mail=user1)(userPrincipalName=user1)(userPrincipalName=user1@*)))
    2007-07-04 14:58:46 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-07-04 14:58:46 CDT - ADPlugin: Failed getting credentials at line 2687 in ADSEngine.mm
    2007-07-04 14:58:46 CDT - ADPlugin: Returning 0 Results
    2007-07-04 14:58:46 CDT - ADPlugin: 16892201 - Put 0 records in Buffer for RecordList
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