Problems with 'Order Prints' from Aperture 2.1.3 Mystery borders

*Some background:*
I've been using Aperture for about 3 months now, importing most of my iPhoto library into the program. I have only recently started shooting in RAW format, most of my photos image files are in JPG format. In the past, I've had no problems with obtaining prints from within iPhoto or to a limited extent Aperture. So, far as I know my program is up-to-date. I have 2 plugins installed: Aperture2twitter and *flickr export Lite* both of which work acceptably.
*The problem:* I ordered 317 4×6 prints from my aperture library.
Every photo has a 1/4″ border on both sides of the image, i.e. the printed image is only 4×5 1/2″. I have never ordered this quantity before, but I don’t believe that was the problem, it appears that the processing machine was misaligned and no one reviewed the prints prior to shipping.
I tried again, on 4 different images ... all JPG files with 3 out of 4 were OK, but one exhibited the "border" issue.
I haven't a clue what is going on here. Apple implied +(via email)+ that I would have to individually crop every photo to ensure proper aspect ratio. This makes no sense to me at all, as I have never had this kinda problem before.
Could the plugin(s) be interfering with the s/w? Is there a trick to having photos printed from within Aperture that was not present in iPhoto?
Any thoughts on what the problem is would be greatly appreciated.
Thanks
-john

I believe that I've solved this problem, with the help of the folks at Apple who handle Aperture tech support using the Aperture support ID that came with the product.
So the short answer is: Aperture print services REALLY DO REQUIRE the image to be cropped (constrained as they say) prior to the data being sent to Apple Print services.
Here is the link that describes cropping http://support.apple.com/kb/HT1993?viewlocale=en_US
The process as described is cumbersome, but the support tech pointed out that in Aperture, crops are 'non-destrutive' and can be undone simply by removing the check mark on the Adjustments tab of the image you crop. *This means that you do not have to make a duplicate image for cropping.*
So, here is the process that I arrived at to ensure that my "order prints" job turned out:
1. create an album of all the photos you want to submit for printing.
2. for each image call up the Crop HUD by pressing 'c' on the keyboard.
3.select the aspect ratio that you want for your photo. Make sure that it does NOT SAY Master Aspect Ratio, or Main Display Aspect Ratio.
4. Crop the photo
on the adjustments tab you can see the X and Y data and Height / Width information which can be undone.
5. Submit your print request to Apple for all the cropped photos.
When the prints arrive, you can compare the prints with the submitted photos. They should all be good. You can then delete the album (since it really is not a physical thing) or keep it for reference.
It all seemed a bit arcane to me, as I never had to worry about this in iPhoto. It must be that iPhoto sends different data than Aperture. I have just received 200 + prints back from Apple Print Services with about 98% success rate. I just have to adjust my thinking and my process when dealing with Aperture.

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Hi
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Errors ordering prints from Aperture, help?

I've been trying since last night to order prints via Aperture. They total around 150 prints. Last night, I would select my images and they would start to upload. The entire time, Aperture is listed as "application not responding" but the continued to upload. When finished, I got a message that the order was complete and then got a billing error message. I tried again and re-entered my card info, same issue. My billing works fine for the app store (it did before and after the order attempts), it's not a billing issue.
Today, I just entered a different card to see what happens. Everything uploads and it tells me my order is complete. However, I never recieved a receipt and there is no record of my order on the order status page. When I tried to close A3, I get the message "You book is not complete...." so I select to continue uploading...even though the upload is complete. It's being going now like that for 3 hours. This is crazy. I just cancelled the order by closing out A3 now for the 8th time in 2 days...each upload takes about 20-30 minutes to complete. Odd, my connections speeds are currently 22mbps download, 7 upload...a little slower than usual, so the hold up is on Apple's side.
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I called Apple Store support. They were stumped too as I had tried everything they recommended, including chaning billing card that I use, etc. Then they found a support document about print ordering issues and getting a white screen (which I don't get), this appears to have solved my issue.
Here is what I did. I did have to do BOTH steps. Please note that "1-Click Settings" is no longer available, so used "Express Checkout" for those steps instead and it was fine. I was able to put through a test order successfully and then cancel it. My large order is now uploading.
Delete the NetServices Keychain item:
Quit Aperture if it is open.
In the Finder, choose Go > Utilities.
Double-click the Keychain Access application in the Utilities folder.
Click Passwords in the Category list on the left side of the window.
Click the NetServices item in the main window and press the delete key to remove it.
Open Aperture and test.
If the above steps do not resolve the issue:
Quit Aperture.
Go to the Apple Online Store.
From the Account menu to the left of the Cart icon, choose "1-Click Settings."
Log in to your account with your Apple ID and password.
Enable 1-Click for your account.
If 1-Click is already enabled, choose Account Information from the Accounts dropdown.
Change the password for your account.
Open Aperture and test.
http://support.apple.com/kb/TS3464?viewlocale=en_US&locale=en_US
Thank you David at Apple!

HT201281 how do I order prints from aperture?

I can't figure out how to order prints from my aperture library. Where is the link?

Good question for the Aperature forum or the Aperture help menu. This is the iPhoto users forum
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Bizarre freezing problem with FireFox & printing from Wikipedia

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wikipedia.org
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The import dialogue of many Mac OS X apps does not allow browsing into bundles.
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Message was edited by: putzfetzenORG. Added post title.

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Hi, I have problems in ordering book from iPhoto. It says "problems in getting contact with Apple Online Store" I have changed password on my Apple ID - could that be the problem ??

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When printing from aperture my margins are unequal, even if i set my margins they come out bigger one side and not the other. i am using a macbook pro running osx lion and printing with a canon pro 9000

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David,
Thank you for enlightening me about the Nikon/color space.
What is frustrating is that I've calibrated my Epson 4800 and 30" ACD. In Aperture the color and exposure looks fine when soft proofing, but my prints come out with a magenta tinge and are too light. When printing the very same file in Photoshop (via Round Trip from Aperture), the image looks the same on my monitor as it did in Aperture but the print comes out very close to what I see on the screen. There has to be something else going on. I turn off the System Management of color, what other settings do you set? However, I set the printing settings the same for Aperture as for Photoshop.
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----------END of ERROR MESSAGE------------
I am having this problem on both my iMac G5 and my wife's MacBook. Both are running the latest versions of Mac OS X (10.5.6) and the latest version of Aperture.
If anyone has been able to print from Aperture to an Epson Artisan 800 printer, please let me know how you did it. Thanks.
Bruce

I run 10.4.11 and am unfamiliar with that specific Epson. However step one with Epson troubleshooting is to do any OS updates then download and install the latest Epson driver, even if what you are using is current. The new install will simply install over the old installation. Repair Permissions via Disk Utility immediately before and again immediately after both the OS updates and the printer driver installation.
Once good Epson paper and a new driver installation are done the final step is to carefully follow Gary Ballard's excellent color management tutorials:
<http://www.gballard.net/psd.html>
Good luck!
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P.S. Epson tech support for consumer printers has always been worse than useless. Specialized support for the pro printers is pretty good.

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I am trying to print on 13x19 (B+) size paper to an HP Photosmart Pro B8850 printer. I get this error when printing from Aperture --> "Page Size Error: Paper size selected in the print driver does not match the paper loaded in the printer IN tray."
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I can set the paper size to 13x19 (B+) in the Aperture print dialog, but under the Print Settings button there is no option for paper size, only paper type. So apparently the size that the printer is expecting in the driver does not match the 13x19 that is loaded in the printer. I was able to verify this by leaving all print settings for 13x19 and loading an 8.5 x 11 sheet in the printer. It pulled the paper through and started printing, but the print was scaled to fit onto the 8.5 x 11!
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I spoke with HP tech support and they were surprisingly helpful. With their help I was able to print on 13x19 paper with HP's bundled software package, but I had to export my file from Aperture and import it into HP's software. Now that's a good first step which assured me there is nothing wrong with the printer itself, but obviously I purchased Aperture to use it's more elegant and supposedly streamlined interface to make my prints.
Has anyone had a similar problem? Any solutions? Suggestions? I have searched this forum, HP's support forum, DP Review, Google and not finding much. I can't believe I'm the only guy trying to print on 13 x 19 from Aperture using this printer. I suspect it's not printer specific though. Could be my system I guess. I plan on calling Apple Care depending on what type of response I get here.

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Problems with 'Order Prints' from Aperture 2.1.3 Mystery borders

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