Problems with PDF (adobe)

Greetings readers;
Recently (not sure exaclty when) I've been unable to view PDF files. I've removed and reinstalled Adobe several times now, but everytime I attempt to view a PDF document it says "Eula display has encountered a problem and has to close..." I tried googling the problem but to no avail. =[
I really need .pdf because my engineering professors ask everything to be turned in as a .pdf. I've been having a floormate help me (and by that I mean I just email him the document and he does the conversions for me), but my laptop unfortunately won't do it itself. Sorry if this seems vague, but for now it's the best I can do.
Thank you =]

Both. Whenever I even try opening adobe it doesn't show up at all. The window will show up but will be completely blank (no toolbar or anything, just Adobe Reader at the top, and nothing else). Then after that screen is up for a few seconds, a small window pops up saying "Eula display has encountered a problem and needs to close. We are sorry for the inconvenience."
I'm using Adobe Reader 9 and am downloading regular files my professors are posting (all on Windows XP). Again I tried removing/reinstalling Adobe and still not working.
Thank you.

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Printing Problems with PDF - Adobe Acrobat

Printer - HP Deskjet 3070A
Laptop - Asus Zenbook running Windows 7 Home Premium
Issue: Printing problems with PDF (Adobe Acrobat Reader)
Dear All,
Please help!
My printer was working absolutely perfectly until my brother in law recently needed to borrow my printer. He plugged in his laptop running Windows 8 (awful thing that is). Since he did this to print his own PDF, I cannot print mine.
Although all the text will appear on the page perfectly both in the document view and on actual printing, it appears that some of the transparent formatting stuff on a PDF - such as boxes you have to fill in and transparent areas (such as you find on glorious tax forms) are omitted completely. In fact, in their place I was getting a single black dot. Now, after uninstalling and re-installing updates for the printer, windows 7, adobe acrobat reader, etc.etc. I get squat. Just all the text laid out but none of the shading or boxes.
I have tried fiddling with the printer settings; the print as 'photo' option, dpi settings, greyscale - as much as I can think of and I am thoroughly stumped.
In a desperate attempt, I even installed the Universal Printer Drivers - thinking it might have been that. No. All I got was a page of gobbledygook. Consequently, I uninstalled and reinstalled the normal drivers again.
If there are any wonderful people out there with any fabulous ideas about how I can get my shading and boxes back; I'd very much appreciate it. Sadly I have a tax return to fill out (which is already fabulously late) and need my printer to work!
Much appreciation in advance x

Hey there @Reverie!
Thanks for posting on the HP Forums!
I can see that the printer is no longer printing in the correct format after it was plugged into the Windows 8 computer! You mentioned you have run the updates and uninstalled/re-installed the printer software. Have you uninstalled and re-installed the Adobe software? Are you getting the same issue from other programs as well? Are you getting the same issues if you are logged in as a different user on the computer?
I have located the HP Update Software Utility that may be able to help. You can download an run the utility. It may be able to locate any other updates for the printer.
I would also recommend running a disk cleanup on the computer to clear any temporary files and junk files that may be causing some performance or software issues. If you do not know how to run a disk cleanup on the computer please follow this document regarding Delete files using Disk Cleanup. It is recommended to restart the computer after a disk cleanup. After the restart try the print job again!
Let me know if that helped and thanks again for posting on the HP Forums!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Nothing but problems with PDF Adobe reader

Hi
I've had nothing but problems for the past few weeks I'm sure it's maybe a new software version? I can't convert PDFs to Word anymore I keep getting this error message. An error occurred while trying to access the service for all documents.
It's slow at loading and I'm looking for a new program!

Hi Mark,
Are you using Adobe Reader to access the Export pdf service to convert the file.
If so please update Reader to the latest v 11.0.10 and then check. Also make sure you are signed in with your Adobe ID in Reader.
Can you please also try signing in to the web url: https://cloud.acrobat.com/exportpdf with your Adobe ID and check if you are able to convert the file or not.
Regards,
Rave

Problem with viewing Adobe PDF documents

Problem with viewing Adobe PDF documents
I have a Windows 7 Home Premium Computer
I have read all the suggestions and I have tried downloading multiple versions of Adobe Reader for Windows 7 and Vista from http://get.adobe.com/reader/otherversions/.
Prior to downloading each version I would delete the current version using control panel programs uninstall.
After each new installation I would shut down the computer and then restart the computer.
I have tried downloading versions with and without having my antivirus (CA Total Defence) running.
I am told after download that the version downloaded successfully.
I have read Acrobat Help http://helpx.adobe.com/acrobat/kb/troubleshoot-reader-installation-windows.html and followed the instructions.
None of the above has helped.
The problem is no matter what version of Adobe Reader I download, I cannot seem to open a PDF and read it. Nor will the Reader itself stay open.
1. If I try opening the reader from the desktop link or from the actual program menu, the reader opens for about 5 seconds and then closes of its own accord. If I try to click on any of the reader menus (eg File, Edit, View, Window, Help, Tools) then a warning bell is sounded and the menu does not open. Shortly thereafter the reader closes.
2. If I try to open the reader by double clicking on a PDF document then the reader opens but the document is not shown (only the grey PDF reader screen is shown) and then the reader closes after about 5 seconds of its own accord.
The desktop shortcut shows as the 'red Adobe Reader icon'. But the actual program menu icon shows as a blank folder icon. All PDF documents show as the PDF Adobe icon.
I have tested various PDFs and none will open on this computer but they will open on other computers.
I have created a word document and saved it as a PDF. It looked like it had save correctly (has the appropriate icon) but when I try to open it as per step 2 above then the document is not shown and then the reader closes after about 5 seconds of its own accord.
Does anyone have any ideas about what is going on and how I can fix this?
Could you please answer in this forum and email me at [removed]
I am so puzzled and frustrated.

Thank you so much this did the trick.
I spent so many hours on trying to sort this out and your answer was so simple and clear.
Regards
Kazzamday

Im have a problem with my adobe id when i try to covert pdf files.

Im have a problem with my adobe id when i try to covert pdf files.

I think your question should go in the ExportPDF forum,
http://forums.adobe.com/community/exportpdf

Times Font Problems With PDFs

Hello,
I am having an intermittent problem with PDFs with Times fonts.
Sometimes the PDFs print OK and other times words will be jumbled together or strange characters will take the place of certain punctuation marks. There are several other things that seem to happen, but I cannot remember every issue. Every time there is a problem, the PDF "Looks good on the monitor!".
This happens on 10.3.9 and Os9 machines also.
I have done Permission Repairs on a regular basis, cleaned my Font Caches, used FontFinagler etc.
I have run Norton on the Os9 machines, taken all fonts out of ATM and put them back in, trashed Adobe prefs, etc.
Sometimes this happens on PDFs from PCs, other times it happens on PDFs from Macs.
All of the versions of Acrobat we are using are Professional versions with the latest updates, so that shouldn't be the issue.
If anyone has any input on this, it will make my life considerably easier.
TIA,
David

David,
It sounds like the problem PDF docs did not have the fonts embedded into the docs when they were created originally, and the Times font on your computer is different. A couple of possible options, (a) ask the original creator to re-make the PDF doc with embedding the fonts, or (b) try re-writing the doc by doing a Save As... in Acrobat.
Hope this helps.

CUPS problems with PDF printing

I am having all manner of problems with PDF printing. Recently added a Lexmark MX710 and have 7 machines that were previously printing fine to an X652de a T652 as well as a Samsung CLP770. All network printers.
Now there are bizarre issues with PDF printing. CUPS version 1.6.1. The MX710 will blue screen and reboot when printing one specific pdf without fail. There are all kinds of random nonsensical results when printing from different locations. A pdf that stalls the X and T652 with "filter error" will print from my own machine to the same printer, using the same versions of cups, .ppd file, and everything package related to cups.
Yet other PDF files will print, while some print complete gibberish, I can't find any rhyme or reason or anything predictable about any of it other than to say printing postscript files works fine all around.
This has been universally in KDE printing through Okular.
I've tried some things I've found suggested, such as modifying the mime.conv as suggested by an old ubuntu thread, adding the a2ps package, all to zero effect.
Last edited by TheWretched (2012-12-08 00:27:41)

At this point the only reasonable explanation I can think of is that the ppd package I downloaded and installed via included shell script from lexmark for the mx710 caused this whole catastrophe. The only common thread for this problem starting was that I used this on all of the affected machines and they now all manifest problems. And on four of these machines this is literally all that was done, they were loaded in september, have not been updated via pacman in any way, and are running the exact same version of cups poppler, and okular that they were then, which was working, and now cannot print pdf to any printer at all without causing one of several problems depending on the printer.
I cannot seem to get this reversed though. I've gone so far as to force remove all the cups packages, and delete the files associated with the install script, but the problem remains afterward. From what I can see so far all this lexmark package did was display a license agreement, then copy the ppd files in it's folder to /usr/share/ppd/Lexmark. This particular printer, the mx710 has no .ppd available that I have found other than this one from Lexmark directly. Open printing doesn't have anything for this model.
This printer's driver has some kind of a cups filter driver with it that the install script presumably installs, I suspect this could be what caused the problem specifically, but I must not be removing it correctly, despite following the file removal suggestions in the Lexmark readme for uninstallation. CUPS printing is something I am new to and only have a basic understanding of.
To answer some specific questions I nearly forgot, I don't have cups pdf installed. I have chrome installed which can successfully save pages to PDF, previously it could also print pdf, and presumably it prints everything as pdf given the cups pdf workflow. That is also broken now too, so printing from the browser causes the printer to fail as well. If I save as pdf from chrome, and print with adobe reader, it works.
Last edited by TheWretched (2012-12-11 14:25:40)

Anyone experiencing problems with pdfs with Mountain Lion?

When I try to open pdfs downloaded from the internet via Safari to the Mountain Lion desktop I get this message:
"There was an error opening this document. The file is damaged and could not be repaired."
I have encountered this problem with pdfs downloaded from several sources.
When I open pdfs received in email messages there is no probem.
Can anyone advise please?

I had been having a similar problem on Lion with Safari pdf files despite downloading the latest Adobe Reader XI.
I would constantly get the same messages - There was an error opening this document. The file is damaged and could not be repaired. And I would get a blank page when I tried to print the pdf if I tried printing from the Safari web page using File - Print from the top toolbar on my laptop.
Then I came across the grey Safari lozenge with action icons.
This allowed me, without downloading the pdf, to print the pdf file direct from the Safari page by using the Print icon on the grey lozenge that appears centrally three quarters down the screen.
Then I discovered that if I save the pdf using the Save icon from this same grey lozenge on the Safari page I can open and print this pdf version from my desktop.
I've tested it with a couple of different pdf files and these methods work using the grey lozenge icons but the same pdfs files don't work using File - Save As on the Tool Bar.

Problems with syncing Adobe Ideas with Adobe Creative Cloud

Dear Sir/Madam,
Since yesterday (22.04.2014) I have problems with syncing Adobe Ideas (in my iPad) with Adobe Creative Cloud.
Could you please help me with this issue?
Thanks in advance

Hello,
I do not understand why there is no professional communication about the problem. I get the impression that Adobe doesn't know that many people use their App as advertised: As a quick professional sketching tool that syncs with Creative Cloud. Not to fix the problem means more people not trusting the cloud idea. I am actually a big fan of the CC, mostly because of regular updates. But the mobile apps seem to fall out of the normal update scheme. Are they not as important as the 'main software'?
When will the bug be fixed? Just to make clear: As there - up to now - is no other way to get the original idea files on the computer the adobe idea app is useless unless you fix the problem and/ or include the possibility to sync files via USB.
Meanwhile my Workaround:
You need Phoneview or another software that shows the files on your mobile device.
Open it - choose "Apps" - click on "Show all Apps" - click on "Adobe Ideas"
Than go to:
Library/Private Documents/documents/data/files/
there you find folders with cryptic names
Download one of the folders
Open the Folder
select all files in the folder and zip them
Change the extension from .zip to .idea
and voila
you can open it with Adobe Illustrator!
A long way, but for now the only solution to get the editable vector file on your computer.
Best regards
Jo Jacobs

Problem with PDF extract in a report

Hi guys,
We are facing a peculiar problem with PDF extract in a report. When we run a report and export PDF , all the records in the result set are populated in the PDF. however, if I navigate away from the report and return back to the same report, and click on export pdf (with the result set already populated) i get a blank PDF document without any records. If i run the report again and then export the PDF it works fine.
Export excel works fine for all cases.
I am assuming it has got something to do with the way the system handles the cache for PDF export.
I also found that this occurs only when we have a value list filter with "none" set as default,and in this case, initially on opening the report for the first time the query does not get executed automatically.
Any help on this would be highly appreciated.
Thanks and Regards,
immanuel

Hi Immanuel,
Have you tried clearing the cache? My guess is, it is probably a defect.
Regards,
Vikram

PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in.

I've installed Adobe Presenter V7.0.7 Build 7746. When I open an existing PowerPoint file and try and use Presenter, I get the following error: PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?
No, I don't want to disable it. When I click No, PowerPoint stops working. I get a message that says: Microsoft PowerPoint has stopped working. A problem caused the program to stop working correctly, Widows will close the program and notify you if a solution is available. My only choice is to click the Close program button.
When I open the PPT file again, I get the same "experienced a serious problem" message. If anyone has a solution to this, I'd appreciate knowing what it is. It took me a while just to get the Presenter option to appear in the PowerPoint toolbar. Now that I have it, it's not working.
Thank you!

Thank you for your quick reply. Here are the answers to your questions.
1. The file I'm having issues with was not created using any version of Presenter. It is simply a PowerPoint file.
2. The file is a PPT not PPTX.
3. I am running Windows7 and Office 2010.
I think I might have found the solution to the problem. I opened the PPT file and saved it as a PPTX file. Then I clicked the Presenter option in the PowerPoint toolbar and was able to select different Presenter options with no issues. I opened other PPTX files and I did not get the error window stating 'PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in'.
This seems to work. So, it appears that any PPT file needs to be saved as a PPTX file before using Presenter. If you have another solution that I might be able to keep in my back pocket (in case this happens again and what I did does not work), then please answer. Otherwise, I'm good now.
Thanks!

Problem with updating Adobe reader 9.4.6.252

Hi, I am new at this so here goes.
I am having a problem with downloading Adobe Reader 9.4.7. Every time I start the update it freezers my entire computer.
The only way of fixing the problem that I have found that works is to turn the entire computer off.
I am running with windows XP SP3.
Can anybody help please.
At present I have Version 9.4.6.252 Adobe Reader

Then you may want to try the following:
Run this fix from Microsoft: http://support.microsoft.com/mats/Program_Install_and_Uninstall
Uninstall all traces of any versions of Reader using Add/Remove Programs
If you want to reinstall Reader, download it from http://get.adobe.com/reader/enterprise/

We have a mac laptop and dont have any problems with pdf files but our imac will not open them. any suggestions

we have a mac laptop and dont have any problems with pdf files but our imac will not open them. any suggestions?

Back up all data.
In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Problem with updating adobe ilustrator CS6

Hi
I have problem with updating adobe ilustrator CS6. Error code: U43M1D204

Please see the below similar discussions:
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http://forums.adobe.com/message/4169374
Thanks!
Ankit

Hello, i have a problem with the adobe photoshop elements 10 in the organizer impossible to use the

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Problems with PDF (adobe)

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