Problems with PDF and InDesign CS3

Hello,
We are experiencing new problems exporting InDesign files to
PDF.
To summarize, though our largest workflow is to create files
for offset printing, we also deliver our work to PDF for mounting
on a website so our clients can download directly from the web. Our
new problem is Transparency Effects, and creating a PDF that will
both have a high quality (or resolution), and be a small file size.
We are working with multiple page documents (24 to 48 pages),
and would very much like to work with InDesign Transparency
Effects. However, after spending much time testing a variety of PDF
types, we are finding there is a radical difference between quality
and file size. I was curious if anyone has had these problems, and
if there is a simple answer. InDesign is an incredible program that
allows us to design on the fly with Transparency Effects, but, if
we are going to experience these problems, we will have to
eliminate these wonderful tools.
Can you help me or lead me to information online that will
help.
Thank you,
Lain

Hello,
I'm sorry I'm not able to address your question. These forums
are specific to the
Acrobat.com website and its set of hosted services, and do
not cover the Acrobat family of desktop products.
Any questions related to the Acrobat family of desktop
products would be best suited in the Acrobat Forums:
Link to
Acrobat Forums
Thanks!
Michelle

Similar Messages

Anyone else having a Problem with Leopard and Photoshop CS3?

I'm using CS3 with Leopard 10.5.4 at work and there are some very aggravating anomalies, that I'd like to nail down to a cause. Most frequently, when switching from apps to P'Shop, the menu bar stays for the previous app, i.e. when going from Finder to P'shop, the menu bar still says Finder and has Finder options. Changing from Lightwave to P'Shop, the menu bar remains Lightwave.
Occasionally, an Adobe app - P'Shop or InDesign - will simply disappear and not come back. The icon in the dock shows it as active, but no amount of clicking, Command-Tabbing will reveal the app and I have to Force Quit, losing unsaved changes.
I have a feeling it's Leopard, since, I've used CS3 on Tiger and CS4 on Tiger and never had a problem.
I'm wondering if upgrading to the latest Leopard would make much of a difference.
Has anyone come across this and found any kind of answers?
Thanks for any suggestions.
-Vincent

> Just because it doesn't happen to Phil (who may not use all of the same features of the Suite that others do anyway) does NOT mean that these problems are not real and are not mere PEBCAK.
Right. If someone is having a problem associated with Tiger, it's PEBAK. If Leopard is involved, it's automatically because of Leopard. Apparently, with Apple's latest OS, trouble shooting problems are no longer necessary - just blame it on Leopard and call it a day.
b FUD
I find the dynamics here really interesting. This thread would have been very different if Vincent had posted with problems involving Tiger. Would have gone something like this:
After admonishing him for not providing more information about his setup by posting the obnoxious big blue link on how to ask questions (ahem - we know NOTHING about his machine or configuration, such as which machine, how much RAM, scratch disk or attached peripherals), there'd be all kinds of trouble shooting advice given - "try a new user", "repair permissions", "run DiskWarrior, and on and on ...
But no, since he mentions Leopard, none of that is apparently necessary and the completely, utterly
b irresponsible
advice is given ... "that's just the way Leopard is".
Those are some serious problems he's reporting that have nothing to do with Leopard. Something is obviously hosed!
As for discounting my experience because I don't use every app in the suite as extensively as I do Photoshop, I'm FAR more qualified to discuss Leopard and CS issues than Ann or Neil who do not use Leopard at all (and have never used it as far as I know.)
"Others have problems with it", is their battle cry but it's extremely weak. Do I really need to remind you all that these forum are ALWAYS filled with people who have problems, regardless of version or OS? You act as if this forum was a ghost town when Tiger and CS3 were current!
Gee, Ann ... people are STILL reporting problems with 10.5 and CS3? How shocking! Guess what - people are STILL reporting problems with 10.4 and CS3 too! Let me make a prediction - people will have problems with 10.8 and CS9!
Vincent-
> I don't really deal with fonts anyway ...
Yes. You do. Even if you never type a single line of text, every application uses fonts to create menus and other GUI items. If one of those fonts are bad, it can create all kinds of problems, including the very problems you mention.
The fact that you don't seem aware of this and you're still using 10.5.4 leads me to believe you're not familiar with the basic practices of maintaining a healthy system. Again, how did you install Leopard on that machine?
Look, if you're simply trying to justify using CS4, go right ahead. It's a worthwhile upgrade in it's own right. However, if you install it on that machine in it's current state, CS4 will NOT fix your problems because you do NOT have a healthy system.
You asked for experiences with Leopard - I can launch every application in both CS3 and CS4 suites
i simultaneously,
and STILL not have your issues. I haven't experienced anything like your CS3 problems in Leopard - on both a 2006 Mac Pro and a 2008 Macbook.
If you'd like help to try and figure out the real problem, I'm more than happy to help. If not, Adobe will gladly take your money ...
-phil

Problem with iPhoto and Photoshop CS3

iPhoto is starting to get on my nerves. I just spent the better part of a day figuring out a scanner interface issue--now something weird is going on with CS3.
Today, when I uploaded images from my iPhone to my laptop and tried to edit them in CS3 using the cropping tool, the image size went from like 10 inches to 1 pixel. If I go into image size and try to restore the size, the image comes up blank.
I ended up having to crop the image in iPhoto and complete the editing in Photoshop. Apparently cropping is the only Photoshop tool that's affected. What's going on? This is taking me twice as long as it should.

Welcome to the Apple Discussions. The following may be of interest:
Using Photoshop (or Photoshop Elements) as Your Editor of Choice in iPhoto.
1 - select Photoshop as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements 6 the Saving File preferences should be configured: "On First Save: Save Over Current File". Also I suggest the Maximize PSD File Compatabilty be set to Always.
If you want to use both iPhoto's editing mode and PS without having to go back and forth to the Preference pane, once you've selected PS as your editor of choice, reset the Preferences back to "Open in main window". That will let you either edit in iPhoto (double click on the thumbnail) or in PS (Control-click on the thumbnail and seledt "Edit in external editor" in the Contextual menu). This way you get the best of both worlds
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
Note: There's now an Automator backup application for iPhoto 5 that will work with Tiger or Leopard.

Problems with pdf and keys

I have a third generation iPod and I had no problems with 3.0 firmware, but i decided to update to 4.1 and suddenly, it stopped remembering keys in Safari and opening certain pdf's, because it freezes at the first page and I can't see anymore. I think the main problem is with Safari, but I don't want to go back to 3.0 because many apps are for the new firmware. What can I do? Thanks

save your stuff and downgrade the thing or get a new ipod touch
hope i helped.

Problems with photoshop and indesign on cc

I just dowloaded the trial version of creative cloud CC, and frankly Im starting to regret it. I keep getting an error message when I try and load photoshop and Indesign,
it tells me that the application manager that I need to launch this is missing or damaged.
I have downloaded application manager and nothing. Have reinstalled it and nothing. only two that work are bridge and illustrator after a day of reading and deleting and reinstalling crap.
HELP PLEASE!!

Hi wacyz,
Kindly specify the OS version that you are using so that we can help you appropriately.
Try to uninstall Creative Cloud and application manager using cleaner mentioned below.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Install Adobe Application Manager
Win : Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You
Mac: Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager : Thank You
Run Adobe Application Manager, it would update to Creative Cloud.
Try to launch the applications and revert if the problem persists.
Thanks,
Atul Saini

Problem with Pdf and MS Office2007

I have PowerPoint 2007 and Adobe Pro 9 installed. When I make a pdf in the previous version (MS Office2003) PDF is the compact size. In 2007 the pdf version is larger than the size of pptx. what happens? There's no more compact version of office in 2007 with the plugin adobe PRO9? How do I fix this problem?
Tks.

It's hard to tell with Microsoft, but now that they have their own tool, they may have "optimized" Office 2007 to work "best" with their product... which then makes it work "not so good" with other products
For Office 2007, see if this Microsoft product will work for you
http://www.microsoft.com/downloads/details.aspx?FamilyId=4D951911-3E7E-4AE6-B059-A2E79ED87 041&displaylang=en

Preview : problem with PDF and Arial font

I receive PDF files from my telco; the PDF use the Arial font, which they embed in the PDF. Not an ideal choice, but I can't change this.
Problem : when I display the file in Preview (OS X 10.5.6), large parts of the text do not appear. The file can correctly be displayed with Adobe Reader on the same Mac, on other machines (Windows PC with various PDF viewers) or in GMail. The issue really seems to be related to the "Preview" application.
Any idea on what causes this? Are there limitations on the PDF files that Preview can display ?

Not necessarily! Because there are many places fonts can reside in Leopard, multiple versions of the same named font may be present. This is especially true for fonts that may come with multiple software installs like Arial (commonly installed by Microsoft Office). The system may not always choose the most recent font. It is a simple matter to check in Font Book for conflicts.
bd

Problems with pdf and drop shadow/opacity in quark

I have created a piece of artwork in Quark 7.5 which consists of a round picture box (which has a drop shadow). The picture box is positioned so that it slightly overlaps 2 large circles of colour. These 2 circles overlap each other also - the bottom one is a solid pantone colour, the top one is a pantone colour but with an opacity of 75%.
After creating a high quality pdf file, the pdf does not display (or print) these circles/picture box correctly. It looks as if there is a slightly transparent square picture box just below the round picture box but on top of the coloured circles. This only appears to happen when the round picture boxes are positioned on top of the circle which has the 75% opacity.
I can't figure out how to fix it. I tried making the coloured circles cmyk instead of pantone but that didn't fix it. I've also tried increasing the resolution of the drop shadows in the pdf settings but that didn't work either.
I don't know if this is a Quark issue or an Acrobat issue. I tried changing settings in both applications but can't fix it. Can anyone help?
(I've attached a medium res version so you can see what is happening - it's the 3 round picture boxes at the bottom).

I used the pdf facility in Quark (export as PDF) but I also tried creating a .ps file through the print facility in Quark and then distilling the file in Adobe Distiller and this didn't work either.

Photoshop and InDesign CS3 keep quitting unexpectedly

I'm having issues with Photoshop and InDesign CS3 quitting unexpectedly. At first it was every once in a while, now it's happening numerous times a day and is becoming most irritating. I'm using a mac with OS X. I wasn't here when they installed CS3 and am the only one in the company with a mac so the computer services department won't be any help.

Run the normal maintenance tasks including Repair Permissions.
If it still crashes make sure that the TWAIN plug-in has been disabled and try trashing Photoshop's Prefs.
Otherwise, suspect bad Fonts. FontAgent Pro can ferret those out for you.
(Because it is also happening in InDesign, I suspect that bad or duplicated fonts are involved.)

Problems with bleed and exporting to PDF.

Hi,
I am having a slight problem exporting a file to pdf in Indesign CS3.
I have my documents set up with a 3mm bleed and I have made sure that the images and work extend passed the bleed marks as they should. The problem is that when I export to pdf, the pdf file appears to have cropped the work exactly on the bleed line leaving nothing extending passed the bleed. The 3mm bleed area is still there but nothing is extending into it which is kind of pointless. I don't know whether there is a setting I am missing or something like that but any help on this matter would be greatly appreciated.
Cheers

"It appears to crop it exactly on the bleed line."
for the record, isn't that what it's supposed to do?
Your bleed line is 3mm outside the trim. Anything you bleed will be contained in that 3mm band. If you hang any more than 3mm off the edge, only the 3mm in the bleed band will show on the PDF.
k

Problem printing fra Acrobat 8 and Indesign CS3

Hi Forum
My setup is a Powermac G5 with 10.5.8 and a Epson 1400 and a Epson c8500. I have checked, that I'm using the latest drivers from Epson.
My problem is then I print A4 PDF documents to these two printers, the prints will be cropped, it actually seem like the top and bottom margins of the printable area are wrong. Scaling is set to none and I have also tried printing as an image.
I have tried using Acrobat 8, Adobe Reader 9 and Indesign CS3, also behave the same.
If I use Preview, my prints will look just fine.
I tried the same from a Macbook pro with 10.5.8 and Acrobat 8 and 9, and from this computer things work correctly.
So it's seems to be a problem with an Adobe related file or setting.
anybody seen this before?
kind regards
Lars

Our office is printing fine from ID & PS CS3. This is from Intel & PPC Mac's running 10.4.9.
What is your printer and how is it configured for printing, ie USB or IP.
Also, have a look at the cups error log. You can find this via System Profiler > Software > Logs. This will show which process is failing for the spooled job. You can post it back here for more help.

Problem with exporting and printing from pages to PDF

I have a problem with my Pages
My font will not be embeded in my pdf files.
I have saved as a ps file and in to the destiller and my fonts are missing.
I need to send my file to the print shop but they will not accept my file and i now understand why.
fonts are missing...
Is there a workaround.
I have no problem in Indesign or quark but pages.....
I need help
thanks a zillion

The font is coming from a notation software Sibelius 4 and is namned opus
Hmmm ... Sibelius is a music notation software and notations are marked up in MusicXML. Presumably the font file is an SFNT with TrueType splines, but it is probably not installed in OS X system folders - rather in an internal Sibelius application font folder. So presumably you do not see the font in FontBook and OS X font auditing does not apply to the font.
Sibelius exports EPS files, right? If memory serves, an EPS is still legal even if the font resource is not embedded. And in any case, we know from the behaviour that the font resource is not embedded for some reason. So how do you get Sibelius to put the font resource inside the graphic ... normally there is a button in the EPS export procedure that gives you the option to Embed All Fonts.
You do not seem to get this button, though. Or why else would you not have checked it already and the problem would have gone away already.
The next point in troubleshooting this is that you are not following the path that would let OS X detect that an external font resource is not embedded.
I go from pages-print-printer- acrobat Pro 8-save as Pdf-x
What you are doing here is telling Pages to tell OS X to generate a PostScript program within which is nested your Encapsulated PostScript program with the call to an unresolved external font resource.
So why does Acrobat Pro not detect the unresolved external font resource? Hmm ... did you try the Preflight option in Acrobat 8 Pro? It should provide information on unresolved embeddings.
I have also tried pages-print-printer- acrobat Pro 8 and save pdf as postscript and put the postscript file in destiller 8 pro with defalt setting high quality print
The whole problem with EPS and PS is that this sort of situation is possible in the first place (plus, what is worse, the PS program can include custom additions to the graphics model that then fail in the PS interpreter whence Apple GX normalizing, Adobe Distiller normalizing, and Apple Quartz normalizing). You want to get as far away from EPS and PS as possible, believe me.
So, you have not done what I posted that you should do in the first place. If I were you, I would first get rid of the problem that the EPS is making a call to an external font and then get rid of the problem that the PostScript is preserving the external call.
To get rid of the problem that the EPS is preserving an external call, simply open the EPS in Apple Preview which includes a NORMALIZER for EPS/PS, and then save out the graphic as PDF. Alternatively, if you don't trust Quartz for some reason, set up a hotfolder for Distiller, make sure the option to embed all fonts is enabled, and convert the EPS to PDF.
Now replace your EPS in Pages with PDF in Pages, and don't save PostScript to disk but save PDF to disk through the proper procedure which is File > Print > PDF > Save as PDF/X [for your custom configuration of the PDF/X-3 filter considering that no sane person in North Europe prints lowend US SWOP, we use ISO].
If you begin by telling OS X that you want PDF within which fonts are supposed to be embedded ALWAYS, then you have started the right way. Otherwise, you have not told the operating system what you want to do, and this then leads you into places where you are unlikely to have the expertise to troubleshoot problems.
So, forget placing EPS in the first place, place PDF. And forget saving PostScript to disk, save PDF to disk. If that does not sort your problem, here is the dirty solution for professional prepress.
Adobe Photoshop has an EPS rasterizer that has wide tolerances for poor PostScript programming (so does Adobe Illustrator 6 and higher by the way).
Therefore, if an EPS is posing problems, one workaround is to rasterize the EPS at high resolution in Photoshop and place that high resolution PDF in your layout.
Take care that you rasterize as 1 bit at the required resolution of the print provider, probably 2450 dpi. When you save the 1 bit as PDF, Photoshop automatically compresses to a very, very small file (don't be surprised if 15Mb compresses to something like 0.5Mb).
Rasterizing in Photoshop should not be necessary if you simply start by telling the operating system what it is you are trying to do. Then the operating system should be able to take the right decisions for you, and tell if you if finds problems it cannot resolve without turning to you.
Good luck,
Henrik
would-be technical writer

We have a mac laptop and dont have any problems with pdf files but our imac will not open them. any suggestions

we have a mac laptop and dont have any problems with pdf files but our imac will not open them. any suggestions?

Back up all data.
In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Performance, minimum bandwidth, thumbnail previews for PDF and InDesign Files with web content viewer

Hi,
We are considering using DPS with a web content viewer for large PDFs and/or InDesign files. The client using a web viewer might have very limited bandwidth (some as low as 256Kbps). We ask:
1 - How well does the web viewer perform with very large PDFs and InDesign files (500 MB+) with limited bandwidth? Does the file stream in chunks and the PDF shows as soon as the first page or two are available, with the rest loading in the background, or does the entire file come down in one part and then shown?
2 - Can PDF and InDesign files support thumbnail previews? For example, one image per PDF page and user can scroll forward and back.
Your thoughts and comments are greatly appreciated.
Thanks!
-Stephen

Hi Stephen,
The way the web viewer works is that it converts the PDF/InDesign files to PNGs along with additional HTML assets. Assets are downloaded as they’re ready for a given page (e.g. first, page 1 is filled with its assets as they become available, then page 2, etc), so a reader wouldn’t need to wait for the entire article to load. The next few pages are also loaded in the background, so the reader wouldn’t be likely to notice lag as they flipped through pages to the next page after reading the current one. So the lag will depend on the size of an individual page.
For your question around thumbnails, the web viewer does not load a preview image so the reader would need to wait for the assets I described above to load.
Hope this helps...
Brian

Problems with notes and mark ups in pdf

I'm having problems with the Adobe reader for iPad.
Whenever I modify a pdf file, adding notes or any other mark up, I'm not able to see any of the markups in the file when I open the same file with another application or I send it via e-mail.
Only the digital signature is still visible.
Thanks

You are correct. When i open it with Adobe i get my mark ups etc. When i use Apple`s pdf view i do not.
Problem solved.
Date: Mon, 17 Dec 2012 10:46:22 -0700
From: [email protected]
To: [email protected]
Subject: Problems with notes and mark ups in pdf
Re: Problems with notes and mark ups in pdf created by Pat Wibbeler in Adobe Reader for iOS - View the full discussion
Can you share what applications you are using to view the notes after emailing? You have to view the document in a Reader that supports annotations. Apple ships a built in pdf viewer (like the one used in iBooks) that many iOS developers use (e.g. Dropbox, email). This built in PDF viewer does not support rendering annotations. However, many other applications (like the Adobe Reader for iOS and the Adobe desktop products) do support Annotation rendering. Similarly, one of our competitor's PDF viewers (PDFExpert) supports this functionality as well. Annotations are part of the PDF standard and the specification is widely available and we would love to see more renderers support it!
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4927598#4927598
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Problems with PDF and InDesign CS3

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