Problems with PDF in outlook on mac

Hi,
I received an email the other day from a supplier. It contained an invoice (in pdf format) when I preview or save to another location then open it doesn't display the content, all the characters are question marks within a box. Can anyone help?
Thanks
Brad

Please post yoru question on Microsoft's own forums for their Mac, as this forums is for troubleshooting Apple Software Update for Windows, and not related in any way to MS Office
http://www.officeformac.com/productforums

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WhatI would do if I encountered such a problem: observe the process with Process Monitor. This could give me some clues what is going on, compared to an earlier Reader version that did not cause this problem.

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Back up all data.
In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
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Hello,
I am having an intermittent problem with PDFs with Times fonts.
Sometimes the PDFs print OK and other times words will be jumbled together or strange characters will take the place of certain punctuation marks. There are several other things that seem to happen, but I cannot remember every issue. Every time there is a problem, the PDF "Looks good on the monitor!".
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It sounds like the problem PDF docs did not have the fonts embedded into the docs when they were created originally, and the Times font on your computer is different. A couple of possible options, (a) ask the original creator to re-make the PDF doc with embedding the fonts, or (b) try re-writing the doc by doing a Save As... in Acrobat.
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Problem with PDF extract in a report

Hi guys,
We are facing a peculiar problem with PDF extract in a report. When we run a report and export PDF , all the records in the result set are populated in the PDF. however, if I navigate away from the report and return back to the same report, and click on export pdf (with the result set already populated) i get a blank PDF document without any records. If i run the report again and then export the PDF it works fine.
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Hey there @Reverie!
Thanks for posting on the HP Forums!
I can see that the printer is no longer printing in the correct format after it was plugged into the Windows 8 computer! You mentioned you have run the updates and uninstalled/re-installed the printer software. Have you uninstalled and re-installed the Adobe software? Are you getting the same issue from other programs as well? Are you getting the same issues if you are logged in as a different user on the computer?
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I would also recommend running a disk cleanup on the computer to clear any temporary files and junk files that may be causing some performance or software issues. If you do not know how to run a disk cleanup on the computer please follow this document regarding Delete files using Disk Cleanup. It is recommended to restart the computer after a disk cleanup. After the restart try the print job again!
Let me know if that helped and thanks again for posting on the HP Forums!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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Hi Noob Søren
There are a few things that are confusing in your question.
As far as I know, you dont have to install Time Machine on this OS as it is already installed for you. You only need to connect a hard drive to your computer via firewire or usb, click on the Time Machine icon, Open Time Machine Preference in the drop down menu and select a disk: your connected hard drive.
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Last edited by TheWretched (2012-12-08 00:27:41)

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Last edited by TheWretched (2012-12-11 14:25:40)

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Hello!
I have a problem with the program Lightroom on Mac
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Using Word from Office 2011 under Snow Leopard, if I use the normal 'Print>Save as PDF' the resulting PDF makes my Acrobat Pro 9 hang and I have to force quit it. Saving the files a .doc format makes no difference. I did not have this problem with Office 2004 and Snow Leopard.
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Excel does produce a working PDF via the 'Print>Save as PDF' route as does Mail.
Thanks in advance for any thoughts?

I, too unexpectedly ran into this problem yesterday while doing my [usually] routine client billing. I have an invoice template in MS Word (now version 2011), and I create PDF copies and email them to my clients.
I spent half the day yesterday trying to get to the bottom of this issue, and it was certainly comforting to see in the forum that at least a few other people are experiencing the same symptoms. I have now verified everything that others have reported in this thread:
1. The problem occurs when saving a text document (MS Word 2011 or Apple Text Edit in Rich Text mode) to PDF using the PDF conversion tools in the Mac OS Print dialog (Save as PDF or Save as Adobe PDF).
2. The problem only occurs when your document contains OpenType PostScript fonts (e.g Adobe's Myriad Pro, Minion Pro, etc.) The problem does not occur when you're document contains only Adobe PostScript Type 1 fonts, TrueType fonts, or OpenType True Type fonts from Microsoft (e.g. Calibri or Cambria)
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4. If you generate the PDF using the simple "Save as PDF" in the Mac OS Print dialog, the file will seemingly save ok, but Acrobat 9 will hang when it tries to open the file.
5. If you generate the PDF using the "Save as Adobe PDF" option in the Mac OS Print dialog, the PDF exporter will hang, and the file will not get generated.
6. If you generate the PDF by saving the PDF Preview from Word or by opening the "simply" generated PDF in Apple Preview and then re-save the PDF, Acrobat 9 will open the file but display alphabet soup wherever the OpenType PostScript font was used.
7. For some reason, neither Excel and PowerPoint 2011 seem to exhibit this problem when using OpenType PostScript fonts and exporting to PDF from the Mac OS Print dialog.
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Hi,
I have Adobe Acrobat Pro 9.4.3.
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So, there cannot be any problem with the printing, but the local preview on my computer using Reader or Acrobat. I dont even use the Myriad font in the document, I use Verdana.

You say you're using Verdana but you're not. The error message clearly shows you're using MyriadPro Bold.
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Read about the problem here: http://www.tidbits.com/article/12078

Problem with PDF files

Hello Experts,
I am having trouble with PDF files corrupting the folder in
which they are contained. If this sounds familiar, and you might be
able to help, please see if the following steps give you an idea of
the problem and the fix.
I want to link to PDF files from a web page. The copy,
consisting of several files, was provided by my client as Word
documents, and converted to PDF by me from within Microsoft Word.
I copied the PDF files into their own folder in my site, and
found later, after leaving, then reopening Dreamweaver, that the
folder was corrupted and unreadable. I got a message to run chkdsk.
I tried working around the folder by repeating the process
above in a new file, with the intention of ignoring the corrupted
one. The second folder also became corrupted.
I don't know if chkdsk is a Dreamweaver utility, or a Windows
utility, or if this is a Windows, Acrobat or Dreamweaver problem.
Does anyone know how to run chkdsk?
Does this sound familiar to anyone? Any ideas?
Thanks so much in advance for the urgently needed support.
Richard

chkdsk used to be a DOS utility, now Windows. Depending on
the OS you have
and whether it's Mac or PC, you can run it several ways.
If XP > Start > Help and Support, type chkdsk in the
search
Other OSs, search for chkdsk.
Jo
"RTalbott" <[email protected]> wrote in
message
news:e91rg5$hkj$[email protected]..
> Hello Experts,
>
> I am having trouble with PDF files corrupting the folder
in which they are
> contained. If this sounds familiar, and you might be
able to help, please
> see
> if the following steps give you an idea of the problem
and the fix.
>
>
> I want to link to PDF files from a web page. The copy,
consisting of
> several
> files, was provided by my client as Word documents, and
converted to PDF
> by me
> from within Microsoft Word.
>
> I copied the PDF files into their own folder in my site,
and found later,
> after leaving, then reopening Dreamweaver, that the
folder was corrupted
> and
> unreadable. I got a message to run chkdsk.
>
> I tried working around the folder by repeating the
process above in a new
> file, with the intention of ignoring the corrupted one.
The second folder
> also
> became corrupted.
>
> I don't know if chkdsk is a Dreamweaver utility, or a
Windows utility, or
> if
> this is a Windows, Acrobat or Dreamweaver problem. Does
anyone know how
> to run
> chkdsk?
>
> Does this sound familiar to anyone? Any ideas?
>
> Thanks so much in advance for the urgently needed
support.
>
> Richard
>

Problems with PDF in outlook on mac

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