Problems with Photoshop CS4 on Snow Leopard 10.6.8

I just upgraded to Snow Leopard 10.6.8 and now my Photoshop CS4 is constantly crashing on me. Adobe was no help. Is there anything I can do to fix this? I don't want to purchase CS5 just to prevent this from happening. I had no problems with CS4 w 10.5.8. I also did a software update on CS4. Help please!!

"...Adobe was no help...."
Meaning what exactly? CS4 should work with some problems. Google, "cs4 and snow leopard" and read the issues. You are also not alone if you look the the right side of this web page under, "More Like This" you'll others with the same issue.

Similar Messages

Problems with Photoshop cs4 for the Mac

I am having all kinds of problems with Photoshop CS4 for the Mac. When I boot the software it seems to work for a while then, I am unable to open upf a file in Photoshop. I drag a photoshop file over the application icon, the whole screen flickers and nothing happens. I am unable to quit Photoshop as the quit choice is grayed out and command-q will not make it quit. I have to force quit. I can repeat this pattern over and over. What is happening? How do I solve this problem?
--Kenoli

Thanks for the reply. I am using Photoshop 11.0.1. I am using the latest version of Snow Leopard. I have found both Photoshop and Dreamweaver to be pretty buggy for several versions now. My suspicions were that they were really engineered for Windows and never really fully implemented for the Mac. Dreamweaver crashes or hangs on me three or four times a day if I us it all day and does various annoying things like refusing to respond to the delete key after I have used it for a while. I have pretty much stopped using it to some degree for that reason and also because there is other software that does a lot of coding things I do much more directly and simply. Also Dreamweaver always seems to struggle to quit when I tell it to quit (that is, it takes a long time and gets hung up at places before it quits) and once it does quit, I always get a message saying that it has unexpectedly quit (even when I have told it to quit).
The problems with Photoshop (starting with just taking a long time to load) have escalated to the point I described today, which makes it almost unusable. I just reinstalled Snow Leopard to see if there was anything buggy in the system software. I will report if problems go away.
Regarding both the refusal to open image files and the grayed out quit command, made me think something like you, i.e. there was some dialogue box open somewhere. However, I couldn't find anything and I don't use two monitors.
So . . . Adobe just seems to be getting more expensive and more buggy.
Incidentally, why is it still running in Rosetta rather than natively? Adobe now has a real Intel processor to work with.
--Kenoli

Problem with Photoshop CS4 after migration to new Mac

I just migrated from an old Mac to a new Macbook Pro running Mavericks. I'm having a problem with Photoshop CS4. Specifically, two things:
1) When I open an image in Camera Raw, I get this error:
Fatal error - missing component
/Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue.framework
2) When I try to save anything, it tells me it can't because of a program error.
I've looked around for a solution. Apparently I had to install Java, but that hasn't solved the issue. A couple of people mentioned that reinstalling would work for a similar problem. My problem with that is that my disk is on the other side of the world and my new macbook doesn't have a disk drive anyway. So I logged into my Adobe account hoping to see a download link for software I have licences for, but there isn't one.
So my question is firstly, whether there is a simpler solution to the errors I am getting and, if not, if there's a solution to reinstalling Photoshop CS4 without the disk.
Thanks!

Did you use Apple's migration tool? It misses a lot of support files, especially in the Application Support directories.
You'll have to copy those files manually, or reinstall the app.

Help with add file name problem with Photoshop CS4

Frustrating problem: Help with add file name problem with Photoshop CS4. What happens is this. When I am in PS CS4 or CS3 and run the following script it runs fine. When I am in Bridge and go to tools/photoshop/batch and run the same script it runs until it wants interaction with preference.rulerunits. How do I get it to quit doing this so I can run in batch mode? Any help is appreciated. HLower
Script follows:
// this script is another variation of the script addTimeStamp.js that is installed with PS7
//Check if a document is open
if ( documents.length > 0 )
var originalRulerUnits = preferences.rulerUnits;
preferences.rulerUnits = Units.INCHES;
try
var docRef = activeDocument;
// Create a text layer at the front
var myLayerRef = docRef.artLayers.add();
myLayerRef.kind = LayerKind.TEXT;
myLayerRef.name = "Filename";
var myTextRef = myLayerRef.textItem;
//Set your parameters below this line
//If you wish to show the file extension, change the n to y in the line below, if not use n.
var ShowExtension = "n";
// Insert any text to appear before the filename, such as your name and copyright info between the quotes.
//If you do not want extra text, delete between the quotes (but leave the quotes in).
var TextBefore = "Lower© ";
// Insert any text to appear after the filename between the quotes.
//If you do not want extra text, delete between the quotes (but leave the quotes in).
var TextAfter = " ";
// Set font size in Points
myTextRef.size = 10;
//Set font - use GetFontName.jsx to get exact name
myTextRef.font = "Arial";
//Set text colour in RGB values
var newColor = new SolidColor();
newColor.rgb.red = 0;
newColor.rgb.green = 0;
newColor.rgb.blue = 0;
myTextRef.color = newColor;
// Set the position of the text - percentages from left first, then from top.
myTextRef.position = new Array( 10, 99);
// Set the Blend Mode of the Text Layer. The name must be in CAPITALS - ie change NORMAL to DIFFERENCE.
myLayerRef.blendMode = BlendMode.NORMAL;
// select opacity in percentage
myLayerRef.opacity = 100;
// The following code strips the extension and writes tha text layer. fname = file name only
di=(docRef.name).indexOf(".");
fname = (docRef.name).substr(0, di);
//use extension if set
if ( ShowExtension == "y" )
fname = docRef.name
myTextRef.contents = TextBefore + " " + fname + " " + TextAfter;
catch( e )
// An error occurred. Restore ruler units, then propagate the error back
// to the user
preferences.rulerUnits = originalRulerUnits;
throw e;
// Everything went Ok. Restore ruler units
preferences.rulerUnits = originalRulerUnits;
else
alert( "You must have a document open to add the filename!" );

you might want to try the scripting forum howard:
http://www.adobeforums.com/webx?13@@.ef7f2cb

Problems with Photoshop CS4

Hello everyone
I installed windows 7 64 bit and photosop cs4 32 and 64 bits.
For plugins I use photoshop 32 bit as in 64 does not recognize.
When working with photoshop 32-bit, or by applying a similar effect on photoshop I "refresh" the screen, I have to give it a click above to update the action taken, which does not happen with the 64-bit . previously when I had windows XP 32 bit, something similar is happening but unlike in Windows 7 is became more confusing to work
Looking at other forums I found that others feel the same.
I recently upgraded my computer to Windows 7, but can not get photoshop to work properly.The refresh of the windows is horrible, it gives many hitches, even small images at 72 dpi. It's pretty desperate
I have a similar problem with Photoshop CS4, Windows 7 and the Gforce 9800 GTX version 196.21
The problem is that whenever I do a process, I have to click on the screen to react, is quite annoying if you retouch photos, anyone know where the problem may lie?
Example of my problem
I apply an effect to an image flash
Notice how after applying it, as is the browser and thumbnail in the layer and I obviously still displays the result on the image.
After giving up a click:
I shows the effect applied, but the display remains the same, as in the layer.
If I want to leave the viewer have to make the preview zoom.
As you will see work like this is very annoying and stressful. Any help?

Did you update PS CS4 to 11.0.1? If not update before turning off opengl or updating Nvidia drivers.
There are also new nvidia drivers out 197.13. However, newer does not always equal better.

HELP- Printing Problem with Photoshop CS4

Hello Everyone,
I just bought the PHOTOSHOP CS4, and I am having problem when it prints. The image is not clear, it has dots (pixels). This computer where I installed this program is brand new. I have previously worked with Photoshop CS2 and never had an issue but was force to buy this new one because the computer that I bought has Windows Vista and CS2 is not compatible. I thought maybe the problem was my printer but is not I have a Brother HL-5140 (black and white). I have connected my old computer with the printer and the images print perfectly fine. I have printed photos and it prints clear. But this only happens with Photoshop CS4. It prints dots, can someone please help me. Is driving me crazy.

Really I'd be willing to bet it's your driver under Vista.
I have the same problem using Vista and a older HP LaserJet, under XP and CS2 it prints well. Under Vista it's a bunch of dithered pixelated dots.
They want you to buy a newer printer.

Printing problem with Photoshop CS4

Hello Everyone,
I just bought the PHOTOSHOP CS4, and I am having problem when it prints. The image is not clear, it has dots (pixels). This computer where I installed this program is brand new. I have previously worked with Photoshop CS2 and never had an issue but was force to buy this new one because the computer that I bought has Windows Vista and CS2 is not compatible. I thought maybe the problem was my printer but is not I have a Brother HL-5140 (black and white). I have connected my old computer with the printer and the images print perfectly fine. I have printed photos and it prints clear. But this only happens with Photoshop CS4. It prints dots, can someone please help me. Is driving me crazy.

I haven't heard of anyone else with those specific symptoms.
But another poster has had problems with his Canon 9900 not printing (but no blank page).
The first thing to do is make sure you are using the Canon drivers and not the GutenPrint/GimpPrint drivers.
After that, you probably need to check with Canon.

Problem with Photoshop CS4

I bought Web Creative Premium CS4 on Nov. 2007, with the hope and dreams that Photoshop CS4 could help me bring in a second income and help me with old family pictures. I wanted to install the product on another hard drive I had bought for my workstation computer. The hard drive is a western digital 150 gigabyte hard drive and I made a 40 gigabyte partition of free space for Photoshop CS4 to play on. At the time there were no advanced tutorials on advance installation of the product on another partition on the internet. CS4 was new on the market. I sent an email in to the forum and explained my disposition. I wrote an essay form question. Something to this affect. I would like to be able to install Adobe Photoshop CS4 to another partition, where CS4 can build out the configuration folder, the brush folder, the template folder, etc.. on another hard drive other than C:\ and the registry configuration can build out the proper configuration commands in the registry to point CS4 to those location on startup. After that long question I got a one sentence answer. “ Yes you can install Adobe Photoshop CS4 custom to any hard drive”. I assumed from the answer I was not dealing with an intelligent community, so I decide to just suffer the best I could. With over several updates and several re-installs of the product I have concluded that Photoshop CS4 is not user friendly. I go through a daily step of procedures, which gives me an outcome of a final product. Though Photoshop CS4 does not work in a perfect world, even though you pay your life’s dreams into it. I have to change my procedure steps every time after a new update is installed. Since I cannot get any help with this problem, or an advanced computer technician with a B.A. in Computer Science to help me. I see no other recourse in keeping this product, and would like to know how I can get a full re-fund. I have only made one digital print with Photoshop CS4. That took me one year to get the general ideas without any tutorials. I happened on some basic trail and errors to get an awesome outcome with layering and lighting effects. Just some general FYI on something’s I have noticed over the years, which changed. At one time I was able to create a new layer and the background would fill in automatically white. Now I have to do it manually and sometimes when I use the magic wand to copy an object to paste it to another layer, when I go to that layer and click on the object to move it. I move the whole layer. You have to laugh, because if you don’t you would probably want to run your fist through your 22’ wide LCD screen. Thanks for listening.

Best practice is to install PS CS4 on C drive. PS Expects certain files and folders to be on C drive. Since this is a user to user forum and we (I) don't work for Adobe you will have to call Customer service for a refund.

Printing Problems with Photoshop CS4

I am having problems printing with Photoshop CS4. When I go to print, I get a very small version of my created document. If the image is 8"x5", it prints 1"x2" in the upper left corner. I read other forum answers that said"delete the fax/printer" so it won't delete to the fax machine, but that doesn't work for me. Any suggestions to fix this?
Thanks.

dumasmar,
Doesn't sound like a Photoshop issue.
What do the iPrint people tell you? I had never heard of iPrint before, had to Google them.
Incidentally, it's Photoshop not PhotoShop.

Is anyone else having a problem with photoshop7 and new snow leopard operating system?

Recently purchased new imac with snow leopard operating system. Installed photoshop 7 successfully (it said anyway) but when I try to open get error message stating "an unexpected and unrecoverable problem has occurred because of a program error. Photoshop will now exit." Help!

John_Levine_IOPHFI_INH wrote:
It may not have been considered a "Major Release," But when the it's the only OS that the machines you are currently building will run, it's pretty freakin' major!
(I'm not sure if Apple's latest machines will still run 10.5, or not, but from following this thread, I'm guessing not?)
It is the standard at Apple... the latest build of the current OS is what goes on the new machines, and the Motherboards, Chipsets, & BIOS (not the right term for it with Mac, I know) are "hard written" to accept that OS as the absolute minimum, and nothing older (or lower as some call it).
So, since the latest machines are coming preloaded with Snow Leopard (10.6.2) that, and subsequent newer builds of OS 10.6 and up is all they can be loaded with.
This is nothing new. It's industry wide in both Mac and PC. Just try to put XP on a brand new Dell, HP, or Gateway PC. Without flashing the BIOS and taking a "more likely than not" chance of rendering most of your hardware undetectable, it just ain't gonna happen.
Conversely, just as Snow Leopard won't run on a PPC powered Mac, Vista and 7 may install, or appear to, on a single core, older PC, but the first time you install and try to open anything other than the OS itself, you're in for a world of problems.
People have tried to fight this for years. In 2005 Mac users went out of their minds when Apple dropped support for OS 9. A year later, it was Windows 98 users freaking out over their beloved OS being "sunsetted". I was skeptical of the move to Intel processors when I first heard about it, having become a full time Mac user, and being partial to AMD before that. But like Motorola PPC processors, AMDs run hot and heat is the enemy. The new machines run faster, cooler, and do more for less money.
It's a major pain for people who don't have the budget for a new Mac (or PC) and still have old software that is perfectly functional, but they are finding more and more incompatibility as they interact with other people and newer systems. Sooner or later though, technology wins and everyone has to either upgrade or drop out. Fighting it is futile. I will always remember the day last Summer when I stopped at a traffic light and next to me was an older, redneck looking fellow in a new brand spanking new Honda Accord. It may have even been a hybrid, I don't know, but duct taped on his dash was what had to be a thirty-five year-old 8-track player with a bunch of wires coming out of the back, also taped to the dash, and running to a pair of 6 x 9 speakers, which were just laying on the dash (no duct tape). I had to wonder why he bothered to buy the latest in automotive technology and yet he was stuck in a time warp for his stereo. Don't Hondas come with some pretty decent CD stereo units? And where can you find 8 track tapes anymore?

Problem With Photoshop CS4 ME On windows 7

Hello,
I Installed Photoshop CS4 ME On windows 7 but every i open photoshop, it gives me a error with this message:
I have HP DV5 1299ee (NVIDIA GeForce 9600M GT) I downloaded the newer version of my VGA Driver and installed it(version 186.81) but it errored again and i go to adobe help center, and i know that i must active GPU and GUI but i don't know how to active them.
please help me to active them.
And I have other problem, when i want to save a edited picture, the default format is .PSD ,how can i change it to .JPG .
thank you

In regard to you question on changing default to always save in jpeg, if my memory serves me correctly, and it often does not, this question has been asked before and the answer is you can not.
The file you want to save may have info that will be lost as a jpeg so .psd is offered as the default. If you open a jpeg and then choose save the default will be jpeg.
You can set up an action to save the psd as a jpeg. Make it a shortcut on one of the F keys.

Problem with discdrive and installing snow leopard

Frustration and desperation has settled in! Lets see if i can get some good help from fellow Apple users!
Ok this is the problem:
A few days ago my computer started to crash almost all programs on my MacBook. I would try to get get into Safari for example and it would SLOWLY start up and then after a few seconds into the prgram it give me the error message "This application Safari quit unexpectedly. Mac OS X and other applications are NOT affected. Click to reopen..." Well again it does that with almost all my programs!
So i took it to the Genius Bar in Munich Germany! (im currently here for business) There the representative of apple actually took my MacBook to the back, checked it for any HD damage and looked at it "under the hub", however couldnt find anything wrong with it physically. So he suggested to backup my HD just reinstall Mac OS X again. I asked him for the new Snow Leopard since i didnt have my startup CD there!
Well im at home now and trying to install the System. However everytime i put the CD in it TRIES to start it up (up to 3 times) and then ejects it. Sometimes even it DOES load it up but then it would tell me to install the new system i would have to restart the computer and when i do that the same problem (3 upstart attempts then ejection) happens!!
Now can anyone tell me why this is happening?! On a side note i also tried insert another DVD and CD and BOTH work just fine! I had a similar problem with a previous DVD b4 but the problem was irratic.. meaning sometimes it worked sometimes it doesnt! Any suggestions or do i need a new Discdrive?!

If your MacBook is under warranty have them check the DVD drive. They replaced my DVD drive because it was doing the same thing. Try the following and see if it helps.
Intel-based Macs: Resetting the System Management Controller (SMC)
Resetting your Mac's PRAM and NVRAM

Printing problem with Photoshop cs4, need help

I'm using PS CS4, with a Canon Pixma iP4200 and Mac os 10.6.2. I CAN print from other programs such as TextEdit or Pages. And my printer prints a test page without any problems. However, when I try to print something from PhotoShop, the printer dialogue box opens, I see the image in the preview and the page rolls through my printer...without anything on it. Does anybody know the reason for this?? Thank you for your help.

I haven't heard of anyone else with those specific symptoms.
But another poster has had problems with his Canon 9900 not printing (but no blank page).
The first thing to do is make sure you are using the Canon drivers and not the GutenPrint/GimpPrint drivers.
After that, you probably need to check with Canon.

Problem with Time Machine, running Snow Leopard

Hi all,
Last week I had a new hard drive fitted into my iMac 8,1, after which Snow Leopard was reloaded (10.6.3 from the disc, updated to 10.6.8), followed by the restoration of data via Time Machine from my external hard drive. Whilst my Mac is now running beautifully, I am having problems backing up with Time Machine.
When I run a backup, it prepares about 100,000 items, then starts to backup, usually about 650mb. It crawls along in kb until it gets to about 1mb, then jumps quickly to the end, but then it adds extra mb on the end. Then it suddenly starts again "preparing x items....." and off it goes again.
I have tried repairing the backup disc, and it appears to be ok. I even erased it and started again. Time Machine did a full backup (139gb) in about 2 hours, then immediately added another 640mb at the end - strange, but I do at least have a full backup from yesterday. But now, everytime I run backup, it looks for the same sort of figure (650-700mb) and then goes round in circles.
Any help would be very much appreciated!
Thanks, David

Hi Eric
Thank you for your reply. Here are the screenshots for each change:
Having prepared about 95,000 items, the backup of 612mb begins
14 minutes later a message appears
Another 3 minutes and another message. You will see from this screenshot that the backup figure has changed to 613.1mb
Another 30 seconds and it all begins again....
And finally, 7 more minutes pass, another 96,000 items are prepared, and another 604.8mb backup begins.
I might add, that between posting this morning, and your reply, I also went into disk utility, chose the top leve of the external drive, clicked on the partition tab, charged current to 1 partition, renamed the drive, erased it, and did a full back up of 139GB. After 137GB it started again, looked for 602mb, backed them up and finished the backup, which is why TM states that the last back up was at 18:16 today.
Thanks again
David

Problems with photoshop CS4 in Windows Vista 32 bits

I have installed Photoshop CS4 in Vista Ultimate 32 bits, in the installation i don´t have any problems.
When click to run Photoshop, Vista launch a message saing me to close de application, so i can´t start Photoshop.
Then i update de drivers of my Graphics card (ATI HD2900), and i try to start photoshop with the new drivers. The photoshop starts without problems.
I open it and i click in the right pane of styles, and Windows launch another message to close de application.
After that i start Photoshop and i read a message that says that Photoshop have desactivate the aceleration of GPU because there were some problems.
I go to the menu of performance in settings and Vista launch another message to close de application when i click in performance to open the settings.
Then i try to open another time the application and i try to open a *.png image file and i paint something in it, then i click in the "X" to close, but the application doesn´t close (i prove with "X" of the application and with the "X" of the image tab). I have to close it with de Task Manager.
Then i try to open a *.jpg image file and Vista launch another message to close the application.
I don´t know the reason of these problems, i´m trying to find something in internet.
I hope you can help me to resolve this problems, i need photoshop.
Thank you in advance.

Have you checked that the files actually "belong" to anyone? If you reinstalled your system recently, they may have invalid security descriptors. Try to check. Right-click one of the offending files, choose "Properties", then go to the security settings tab. You should at least see 3 entries (Administrators,[your user name], System). If you see additional entries only consisting of numbers and letters, uncheck the "inherit parent folder settings" option, choose to copy all permissions in the prompt that comes up, then delete those invalid entries. In addition, you may need to set a new owner in the "Advanced" options (it should however default to Administrator after the previous steps)...
Mylenium

Problems with Photoshop CS4 on Snow Leopard 10.6.8

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