Problems with remote app solution suggestion!

Hello,
I have been trying to get the Remote app to work on my windows 8 PC, but to no result. I am using an iPhone 5S. I believe the problem is that my PC is a desktop connected to the internet via ethernet. This is a very common issue. I spent around 5 hours on the phone with apple support, but all I got from them was a very long conversation. Even the senior support supervisor could not help me. Many people use iTunes on PCs that are connected via ethernet and they are unable to use the Remote app because it lacks a very basic and simple feature: to enter the host IP manually. When a PC is connected via ethernet to a router rather than wirelessly it cannot be found by the iPhone as a device that exists in the network, so you need to find it manually. Hopefully some of the higher-ups will hear this simplest of ideas and implement it, so the remote app no longer gets 1 or 2 star reviews saying it does not work.

Welcome to the Apple Community Johnson4o.
That's not correct, homesharing works over wired, wireless and mixed. If you have enabled homesharing correctly on both devices, then there' same problem with your network or settings, there is no need to add manual IP's, in fact there is nowhere to do so.

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Chenks wrote:
maybe for you, but isn't for me.
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Chenks wrote:
maybe for you, but isn't for me.
i have the remote app on my iphone4 and it's connected to 2 appletv's.
i don't experience any dropping of connection etc.
May I ask what wifi hardware you use? It might be an wifi issue, but one which is only related with the "Bonjour" protocol which seems to be used for the Remote App. I found this thread which is older (iOS 3) but describing exactly the same problems:
http://discussions.apple.com/thread.jspa?threadID=2048555&start=0&tstart=0
bear in mind that the iphone4 is now "n" wifi compatible (2.4Ghz), so could it be that the "n" part of your network is poor and thus why you only see the problem on the iphone4 ?
At least it is not poor when using it from other devices or moving a lot of data in other Apps. It is all Apple Hardware (nothing older than 2 years), and maybe that's the problem. I never had network hardware which made so much trouble, as Apples Airport series. I wouldn't wonder if it is an incompatibility between a new wifi chip in the iPhone 4 and a older Revision of an Airport device. But I don't know how to check - is there a system.log on the iPhone which I can access somehow?

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Problems with remote app solution suggestion!

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