Problems with Requesting A Service

I get the following screen when trying to request a service for my broken ipod. it wont let me go any further than this screen and throws up this "Customer Number Not Configured" "Please contact system administrator" "22,400 219 null.
So not only is my ipod not working, i cant even get it serviced yet! Please help!!!!!!!!
Below is the screen im stuck at.
Contact Information
First Name Last Name
Scott Reilly
Company/Institution Name
(optional)
We cannot ship to P.O., F.P.O or A.P.O boxes. Your signature will be required.
Country
Email Address
Phone
Product Owned by
Business (Small & Large) Consumer Education

I'm based in the United Kingdom., do you know of a support number in the UK I can call.
What do I dial to get that American number form the UK?
Thanks
Scott

Similar Messages

I am having a problem with requesting new service, I am hoping someone with verizon can assist.

We are in transistion to a new home.
Back on 8/9 I registered for service for a temporary residence that I was expecting to be at the time. Unfortunately plans changed at the last minute.
I am now in the final stages of closing on my new home, and will move in on 9/6-9/7.
I have reinitiated a request for Fios online. I followed the prompts selecting my service and everything seemed to be going swimingly. I requested installation for 9/9 8am-12pm. I filled out the online registration.
My verizon user id is paulsur.
I did not ever get a confirmation email, and I cannot login to my verizon account. it states as disabled.
I am worried that my service order has not been processed.
I logged into Verzon support and started a chat with a customer service representative that went absolutely nowhere.
Can somone please help me with the confirmation of my order, and getting my verzon account working?
My name is Paul {edited for privacy}
My contact # is {edited for privacy}
my email is {edited for privacy}
Thanks for helping.
here is the online chat transcript:
{edited for privacy}

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Problem with RESTful web service

I am running into a problem with Flex Web Services (REST) in trying to get the proper format returned. I can see that the HTTP header is set to
Accept: */*;
rather than
Accept: application/xml
when sending the request. The web service was generated via the web services HTTP data services wizard. I edited it to set the resultFormat to xml
 // Constructor
 public function _Super_UsersService()
 // initialize service control
 _serviceControl = new mx.rpc.http.HTTPMultiService();
 var operations:Array = new Array();
 var operation:mx.rpc.http.Operation;
 var argsArray:Array;
 operation = new mx.rpc.http.Operation(null, "getUsers");
 operation.url = "http://localhost:8888/users";
 operation.contentType = "";
 operation.method = "GET";
 operation.resultFormat = "xml";
 //operation.serializationFilter = serializer0;
 operation.properties = new Object();
 operation.properties["xPath"] = "/";
 operation.resultType = valueObjects.Users;
 operations.push(operation);
 _serviceControl.operationList = operations;
 model_internal::initialize();
How does one configure the accept header?

Hi,
I have posted a simple application with the RESTful reference:
http://apex.oracle.com/pls/apex/f?p=13758
I can give you full privileges on this so you can look at the WEB service reference. Shall I send to you separately for login user?
It is using the RESTful service: http://apex.oracle.com/pls/apex/nd_pat_miller/demo/employee/{deptno}
This RESTful service tests fine when I test from within the RESTful web service module of the Workspace.
I based this on the Video demo tutorial for RESTful web service that Oracle published for 4.2 release. The video seemed to exclude the {deptno} in the URL but when I try that, it doesn't work either.
This is the error I am getting when I run this on my Apex environment: (it, of course, will not run the web service in the apex.oracle.com environment)
class="statusMessage">Bad Request
</h3>
</div>
</div>
<div id="xWhiteContentContainer" class="xContentWide">
<div class="xWhiteContent">
<div class="errorPage">

<ul class="reasons"><li class="badRequestReason">uriRequest path contains unbound parameters: deptno</li>
</ul>Thanks,
Pat
Edited by: patfmnd on May 8, 2013 3:33 AM

I have a problem with the apple service team after making a payment. Where do I take the issue up?, I have a problem with the apple service team after making a payment. Where do I take the issue up?

I have a problem with the apple service team after making a payment. Where do I take the issue up?, I have a problem with the apple service team after making a payment. Where do I take the issue up?

If you are dissatisfied with the Service you have received and wish to Contact Apple...
India
Start your support request online and we'll connect you to an expert.
(91) 1800 4250 744
www.apple.com/in/support/
From the above Link...
To Contact Apple World Wide for Support and Service
http://support.apple.com/kb/HE57

At the creation of MCD we got the problem with Request

Hi All,
we are all very new to SAP MI,
At the creation of CD we got the problem with Request
Creation of CD
we gave these entries
1.Mobile Solution Name : CIBERNW
Version : 1001
Description : Ciber Netweaver Mobile
Cmponent Type : APPLICATION
Runtime Enviroment : JSP
In SyncBO tab we specified our SyncBO that is ZNWW_EX01
we selected the check two checkboxs that is
 ->SyncBOs Expect Initial Value
 ->Data Visible to all
2.when i am trying to save the MCD it will open one dialog box that is
"Object can only created in SAP Package " -> Continue
 "Link to Transport " it says
"Include MCD in Transport Request", "Yes","No"
when i will go for "Yes"
it will give one more dialog box that is
"prompt of workbeanch Request"
it will give one Request bydefault that is "CNWK900030"
there we have some option that is
 ->Continue
 ->Create Request
 ->Own Request
which one we will select ?
i will go for Continue it will open other dialog box it says
"Include MiniApp in Transport Request"
it says "MiniApp must be assigned to a transport request"
i will go for continue it will the message in the status bar
"MCD Changed"
can you please tell me this process is Right or wrong
if it is wrong can you please tell me the right process
and it will some default Requests which Request we need to select
or we need to create the Request where we need to create that
what is process we need to follow ?
Thanks and Regards
Dileep Painnamaneni

Hi Dileep,
<<Creation of MCD >>
<<we gave these entries >>
<<1.Mobile Solution Name : CIBERNW
Version : 1001
Description : Ciber Netweaver Mobile
Cmponent Type : APPLICATION
Runtime Enviroment : JSP>>
In SyncBO tab we specified our SyncBO that is ZNWW_EX01
we selected the check two checkboxs that is
->SyncBOs Expect Initial Value
->Data Visible to all
Every thing is fine. We need to check Link to SAP MI Home page check box
2.when i am trying to save the MCD it will open one dialog box that is
"Object can only created in SAP Package " -> Continue
"Link to Transport " it says
"Include MCD in Transport Request", "Yes","No"
when i will go for "Yes"
it will give one more dialog box that is
"prompt of workbeanch Request"
it will give one Request bydefault that is "CNWK900030"
there we have some option that is
->Continue
->Create Request
->Own Request
which one we will select ?
i will go for Continue it will open other dialog box it says
"Include MiniApp in Transport Request"
it says "MiniApp must be assigned to a transport request"
i will go for continue it will the message in the status bar
"MCD Changed"
In SAP when ever we create any object(tables or MCDs) :
there are two things CUSTOMER NAME SPACE(stored locally in that system only) and FORIEGN NAME SPACE(can be transported)
CUSTOMER NAME SPACE objects starts with 'Z' or 'Y'
FORIEGN NAME SPACE objects starts with any other digit other than 'Z' or 'Y'
So youhave created MCD name CIBERNW which starts with 'C' (its not customer name space with z or y)
so it will be stored in package(so that this package can be transported to any other system later)
So what ever you have done is correct.
You can create your own request also.
But confirm once that whether you are supposed to store your MCD this that package.

can you please tell me this process is Right or wrong
if it is wrong can you please tell me the right process
and it will some default Requests which Request we need to select
or we need to create the Request where we need to create that
what is process we need to follow ?
So this is the concept of request.
So this request is nothing but....
When ever we create tables or MCDs we try to save it..so if we are trying to create objects in Foreign name space(i.e without 'Z' or 'Y' inthe beginning) so it will ask to create this object in a package which requires request(transport request)
All objects are stored in package,( so this package contains many objects like MCD,SYNBOS etc what ever we store in it) so we can transport this package from one system to another system so to transport we need to generate a transport request for that package and them release that transport request.....
So once the package is released and we try to edit or create new objects in that package it will ask for some new request.....
Yes we can create our own request and later release it.
But in your case u can take up the default request and continue.
If this MCD is for only testing purpose(for our selfs)..means this MCD is just for our testing sake..its better to create it in Customer name space..starts with 'Z' or 'Y'.
I hope its clear.
Cheers,
Karthick

Problem with reversal of Service entry Sheet

Hi All,
I am facing a problem with reversal of service entry sheet. The user has posted the document in dec 2009 and now the user wants to reverse the doc. I told the process how to reverse it. But when she is trying to revoke the acceptance, she is getting error log.I told her to reset the posting date to present date.Now she tried to change the doc date but she is getting error as "604 item 010 WBS element ****** budget exceeded year 2009". So i advised her further to increase the budget in the year 2009. Even that solution is not working.
Please help in this regard
Thanks & Regards
Nisha Prasad

Hi,
The user is not authorised to change the budget. The person resposible for this is telling that increasing the budget wont help. can you tell me how to view whether the budget is available for the system in the period or not? Can you please help me in this regard?
Thanks
Nisha

Hi ! I need to send an e.mail reporting a problem with de Authorized Service Provider in Brasil. I contact Apple Brasil, but didn't solve. Someone know an Apple's USA e.mail i can use ? Thanks.

Hi ! I need to send an e.mail reporting a problem with de Authorized Service Provider in Brasil. I contact Apple Brasil, but didn't solve. Someone know an Apple's USA e.mail i can use ? Thanks.

There is a link at the bottom of this page. http://www.apple.com/contact/

Good morning. I need to send an e.mail reporting a problem with de Authorized Service Provider in Brasil. I contact Apple Brasil, but didn't solve. Someone know an e.mail i can use in Apple USA? Thanks.

Good morning. I need to send an e.mail reporting a problem with de Authorized Service Provider in Brasil. I contact Apple Brasil, but didn't solve. Someone know an Apple's USA e.mail i can use ? Thanks.

There is a link at the bottom of this page. http://www.apple.com/contact/

Problems with Requests

 Hi,
 i am using weblogic in my project both as a webserver and as the application server.
 But i am facing problems with requests being sent to the server. Basically i have
 a form in my jsp which, if submitted by multiple clients at the same instant in
 time, the server gets confused and mixes up the data in the requests !! the form
 is submitted to another jsp which in turn calls a SLSB which in turn calls various
 entity Beans to fulfill the request.
 Now if 2 or more clients hit the submit button together, the server is mixing
 the data from the requestsand i get corrupted output as a result.
 That if i submit values (a,b,c) from one client machine and values (x,y,z) from
 another machine, the server puts one of the transactions properly and in the other
 it picks up the data from the other request and takes something like (x,y,c) !!
 Is this a bug in Weblogic 6.1 or am doing something wrong ?? Anyone faced this
 problem ?
 Any help would be appreciated.
 Raja


Hi,
 It's highly unlikely that it's WebLogic. Somewhere along the line, you are
 calling or referring to the same instance of either a class of a variable.
 You should brush up on the meaning of static variables.
 Make sure that you are not using class-level variables in your servlet. WLS
 will create only one instance of a Servlet or JSP and invoke it from
 multiple threads (requests) unless it is declared as SingleThreadModel. (See
 the servlet spec).
 When you declare variables inside a method - they are defined on the stack -
 so they're safe from multiple threads since each thread has it's own stack.
 If you declare them in a class, they're on the heap, and are shared by
 multiple threads invoking that servlet-class instance.
 There is a workaround if you MUST use class-level variables (not a good idea
 in a servlet). You can declare your Servlet (or JSP) as SingleThreadModel.
 This is less desirable since it carries a performance hit. It's best to
 design around it - but you might try declaring this to see if it helps in
 the JSP...
 <%@ page isThreadSafe="false" %>
 Of course, if the threading issues I've discussed above are occurring
 elsewhere in your code, you'll have to design-around it. Like I say, check
 for static class variables. It's unlikely that your other code is invoking
 the same instances of other classes from multiple threads (unless those
 instances are servlet-class-variables - and your problem will be resolved by
 the above).
 Make sure that you are not referencing static variables in your servlet or
 other bean classes (unless you intend to). Static variables are scoped at
 the class level and are therefore shared by all instances of that class (or
 servlet). The above SingleThreadModel won't help you in that case since all
 instances of the same class will be using the same static variables.
 Hope that helps,
 Alex
 "Raja" <[email protected]> wrote in message
 news:[email protected]...
 >
 > Hi,
 > i am using weblogic in my project both as a webserver and as the
 application server.
 > But i am facing problems with requests being sent to the server. Basically
 i have
 > a form in my jsp which, if submitted by multiple clients at the same
 instant in
 > time, the server gets confused and mixes up the data in the requests !!
 the form
 > is submitted to another jsp which in turn calls a SLSB which in turn calls
 various
 > entity Beans to fulfill the request.
 > Now if 2 or more clients hit the submit button together, the server is
 mixing
 > the data from the requestsand i get corrupted output as a result.
 > That if i submit values (a,b,c) from one client machine and values (x,y,z)
 from
 > another machine, the server puts one of the transactions properly and in
 the other
 > it picks up the data from the other request and takes something like
 (x,y,c) !!
 > Is this a bug in Weblogic 6.1 or am doing something wrong ?? Anyone faced
 this
 > problem ?
 > Any help would be appreciated.
 >
 > Raja
 >
 >

Problems with Requests in Weblogic 6.1

Hi,
i am using weblogic in my project both as a webserver and as the application server.
But i am facing problems with requests being sent to the server. Basically i have
a form in my jsp which, if submitted by multiple clients at the same instant in
time, the server gets confused and mixes up the data in the requests !! the form
is submitted to another jsp which in turn calls a SLSB which in turn calls various
entity Beans to fulfill the request.
Now if 2 or more clients hit the submit button together, the server is mixing
the data from the requestsand i get corrupted output as a result.
That if i submit values (a,b,c) from one client machine and values (x,y,z) from
another machine, the server puts one of the transactions properly and in the other
it picks up the data from the other request and takes something like (x,y,c) !!
Is this a bug in Weblogic 6.1 or am doing something wrong ??
Any help would be appreciated.
Raja

Make sure your JSP scope is set correctly:
<jsp:useBean id="beanName" scope="session" class="abc.BeanClass" />
"Raja" <[email protected]> wrote in message
news:3c6abfc8$[email protected]..
>
Hi,
i am using weblogic in my project both as a webserver and as theapplication server.
But i am facing problems with requests being sent to the server. Basicallyi have
a form in my jsp which, if submitted by multiple clients at the sameinstant in
time, the server gets confused and mixes up the data in the requests !!the form
is submitted to another jsp which in turn calls a SLSB which in turn callsvarious
entity Beans to fulfill the request.
Now if 2 or more clients hit the submit button together, the server ismixing
the data from the requestsand i get corrupted output as a result.
That if i submit values (a,b,c) from one client machine and values (x,y,z)from
another machine, the server puts one of the transactions properly and inthe other
it picks up the data from the other request and takes something like(x,y,c) !!
Is this a bug in Weblogic 6.1 or am doing something wrong ??
Any help would be appreciated.
Raja

HT6114 i have a problem with notification of service battery since i installed mavericks. My macbook air is 2012 version.

i have a problem with notification of service battery since i installed mavericks. My macbook air is 2012 version. Any solution?

This from the crash log
Dyld Error Message:
Library not loaded: /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
Referenced from: /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
indicates there is a missing library on your system. What problems were you having before that caused you to delete Safari? How did you delete it?
You're best bet in this case is to re-install the OS. While doing a re-install will not normally harm your user data having a good working backup in cases like this is essential.

After upgrading to firefox 3.6 I have problem with hotmail email service

after upgrading to firefox 3.6.4 I have problem with hotmail email service, however I can login in hotmail, I can't open mails or delet or do anything else with them.
== URL of affected sites ==
http://hotmail.msn.com

Thank you, but I already have "always show tabs bar" set.
Also, I have two computers and the other is running the exact same version of Firefox, and the exact same theme, but it does not have this problem.
To make sure I'm being clear: there is an "x" on each tab that allows me to close it when I have multiple tabs open. When I have only one tab open, there is no "x"; so in order to close the webpage I have to open another empty tab, and then close the first. My other computer has the "x" to close the tab visible even when there is only one tab so that I can close the page and have an empty (marked "(untitled)" tab). Please help!

Problem with Adaptive Web Service model

Hi All,
I am trying to create a model using Adaptive Webservice.
While I am deploying the application I am getting the following warning message.
I cheked the web serivice throw WSNavigator, It is working properlty.Nov 27, 2008 3:34:56 PM /userOut/deploy (com.sap.ide.eclipse.sdm.threading.DeployThreadManager) [Thread[Deploy Thread,5,main]] WARNING:
[040]Deployment finished with warning
Settings
SDM host : infpu05445
SDM port : 50118
URL to deploy : file:/C:/DOCUME1/286355/LOCALS1/Temp/temp62998testw.ear
Result
=> deployed with warning : file:/C:/DOCUME1/286355/LOCALS1/Temp/temp62998testw.ear
Finished with warnings: development component 'testw'/'local'/'LOKAL'/'0.2008.11.27.15.34.48':
Caught exception during application startup from SAP J2EE Engine's deploy service:
java.rmi.RemoteException: Error occurred while starting application local/testw and wait. Reason: Clusterwide exception: server ID 12403050:com.sap.engine.services.deploy.container.DeploymentException: Clusterwide exception: Failed to prepare application ''local/testw'' for startup. Reason=Clusterwide exception: Failed to start dependent library ''tc/wd/wslib'' of application ''local/testw''. Status of dependent component: STATUS_MISSING. Hint: Is the component deployed correctly on the engine?
     at com.sap.engine.services.webdynpro.WebDynproContainer.prepareStart(WebDynproContainer.java:1490)
     at com.sap.engine.services.deploy.server.application.StartTransaction.prepareCommon(StartTransaction.java:231)
     at com.sap.engine.services.deploy.server.application.StartTransaction.prepare(StartTransaction.java:179)
     at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesOnOneServer(ApplicationTransaction.java:301)
     at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesImpl(ParallelAdapter.java:317)
     at com.sap.engine.services.deploy.server.application.ParallelAdapter.runInTheSameThread(ParallelAdapter.java:111)
     at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesAndWait(ParallelAdapter.java:227)
     at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationAndWait(DeployServiceImpl.java:4684)
     at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationAndWait(DeployServiceImpl.java:4589)
     at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationAndWait(DeployServiceImpl.java:4562)
     at com.sap.engine.services.deploy.server.DeployServiceImplp4_Skel.dispatch(DeployServiceImplp4_Skel.java:1163)
     at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:304)
     at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:193)
     at com.sap.engine.services.rmi_p4.server.P4SessionProcessor.request(P4SessionProcessor.java:122)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
(message ID: com.sap.sdm.serverext.servertype.inqmy.extern.EngineApplOnlineDeployerImpl.performAction(DeploymentActionTypes).REMEXC)
Deployment exception : Got problems during deployment
Can you all please let me know is the problem with model creatuion or Web Service configuration.
Thanks,
Archana.

It seams that the component 'tc/wd/wslib' is not well deployed on your server. You should redeploy it on your server.
-Go to nwds, Development infrastructure perspective
-Expand the FRAMEWORK item, there is the 'tc/wd/wslib' normally
Deploy :
-Open the menu Window > Show view > Other and open the Undeploy View
-In the undeploy view expand the FRAMWORK item and locate the tcwdwslib (it ther is no such application, then go directly to deploy steps after)
-Add the to the undeploy list (+ button)
-Click undeploy (blue button near + button
When it is undeployed, you can redploy it:
-In the Componenet Browser, locate the 'tc/wd/wslib' in the FRAMWORK as befor
-Right-click and click Deploy and click OK
If it not working, try the same (undeploy/dredploy) with 'tc/wd/wslib/api'
Check also that the dependencies of your project should have 'tc/wd/wslib/api' and not tc/wd/wslib/
Hope it will help you
Quentin

Problem with Google Web-Service Example

Hi guys,
i have a problem with the Google Web-Service Example.
I am running EP6.0 SP9 and NWDVST 2.0.9
I did everything according to the tutorial. Got my google license key too.
When i test the web-service i get the following exception:
+
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/com.studie.webdynpro1/com.Allgemein.Allgemein/com.Allgemein.iViews/com.Allgemein.Google
Component class : com.tutorial.wsdl2service.MyGooglePage
User : Administrator
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:232)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:153)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:385)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:263)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:340)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:318)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:821)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:239)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:147)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)
at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)
Caused by: com.sapportals.portal.prt.component.PortalComponentException: Exception during PageProcessorComponent.doContent()
at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:139)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
... 29 more
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sapportals.htmlb.page.DynPage.doProcessCurrentEvent(DynPage.java:172)
at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:115)
at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
... 32 more
Caused by: com.sapportals.portal.prt.service.ServiceException: Service not found: MyGoogleService
at com.sapportals.portal.prt.core.service.ServiceManager.getPortalServiceItem(ServiceManager.java:384)
at com.sapportals.portal.prt.core.service.ServiceManager.get(ServiceManager.java:184)
at com.sapportals.portal.prt.runtime.Portal$RuntimeResources.getService(Portal.java:132)
at com.tutorial.wsdl2service.MyGooglePage$GoogleDynPage.onSearchButtonClicked(MyGooglePage.java:98)
... 39 more+
My XML File has the following content:
++
The MyGooglePage.java includes the following line:
IMyGoogleService googleService = (IMyGoogleService) PortalRuntime.getRuntimeResources().getService("MyGoogleService");
any ideas what the problem is? I read all of the existing forum threads about this topic but could not solve the problem.
Message was edited by: Dirk Jäckel

no ideas so far?

Remote Delta link setup problem with Bean / Access Service

Hello,
I am trying to setup Remote Delta Link (RDL) between two portals. (Both portals same version - EP 7.0 EHP1 SP 05 - are in the same domain)
I already have the Remote Role Assignment working without any issues.
The following have been done successfully:
1. Same user repository has been setup for both the portals
2. Setup trust between producer and consumer (SSO working fine)
3. Producer added and registered succesfully on consumer
4. Permissions setup on producer and consumer
4. pcd_service user with required UME actions setup
I am able to see all the remote content in the Consumer portal.
When I try to copy the remote content and paste it as local content, I am getting the following error:
Could not create remote delta link to object 'page id'. Could not connect to the remote portal. The remote portal may be down, there may be a network problem, or your connection settings to the remote portal may be configured incorrectly.
After increasing the log severity, I am able to see the following in Default Trace:
com.sap.portal.fpn.transport.Trying to lookup access service (P4-RMI) for connecting to producer 'ess_int' with information: com.sap.portal.fpn.remote.AccessServiceInformation@31c92207[connectionURL=hostname.mycompany.com:50004, shouldUseSSL=false, RemoteName=AccessService]
com.sap.portal.fpn.transport.Unable to lookup access service (P4-RMI) with information: com.sap.portal.fpn.remote.AccessServiceInformation@31c92207[connectionURL=hostname.mycompany.com:50004, shouldUseSSL=false, RemoteName=AccessService]
AbstractAdvancedOperation.handleDirOperationException
[EXCEPTION]
com.sap.portal.pcm.admin.exceptions.DirOperationFailedException: Could not retrieve the bean / access service to connect with producer
Could not retrieve the bean / access service to connect with producer
Like you can see above, there is some bean / access service which is not retrieved successfully. I am not sure if this is a permission problem on the consumer.
I have checked that the P4 ports are configured correctly (standard - not changed) and I am able to telnet from producer to consumer (and vice versa) on the P4 port.
I am stuck at this point and am not able to find any information on this.
I would really appreciate if some one can point me in the right direction.
Thank you for reading.
- Raj

Hi Raj,
Please check your config of the P4 port on the producer. Is it really 50004 (check SystemInfo of the producer)?
I do think there's a problem with the P4 communication since RDL requires P4 connection.
Do you have load balanced consumer-producer connection? Please refer to this blog for further details
Little known ways to create a load balanced Consumer Producer connection in a FPN scenario
Regards,
Dao

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