Problems with rovi guide

I have a KDL46NX720 and have in general been happy/successful using the rovi guide. Occasionally the guide comes up with no channel data but I have reliably been able to remedy that by: 1) Doing a Factory Reset2) selecting "update tv listings" in the guide settings This past week, the guide came up with no data and I followed my above procedure as usual. Now however, when I try to "update tv listings" in the guide, it says "in progress" for about 30 seconds (but shows no progress loading ) and then pops up a message that says "no connection message", "the internet connection is not available". When I run the TV internal diagnostics on my internet connection, it says the connection is fine. Also I am able to view streaming content for Netflix, Amazon etc. so its pretty clear my internet connection is fine. How should I proceed? Thanks.

I have learned the status of this issue from the Sony Technical Support team.Unfortunately, ROVI has pulled the plug on ALL Sony TV's for use of the ROVI Electronic Program Guide!This upsets me quite a lot, as this feature was one of the major factors in my ourchase of this TV. Now it sits therewith this useless Firmware/device, a guide button on my remote and the menu which used to display guide information completely useless!! Very upsetting. I will paste the tech support reply to me below. It seems that on or about 4/20/2015 the plug was pulled. See below: Thank you for contacting Sony Support.Thank you for recently contacting us regarding TV Listings update problems and/or missing channel line-ups you experienced on your internet-enabled TV. Over the past five years, Internet and TV technology has under gone rapid change, as have the requirements of our customers - the TV manufacturers. To that end, the TV you are using is no longer supported with TV Listings updates from Rovi.ROVI will no longer be supporting TV Listing on all SONY TV’s. If you need any additional information feel free contact again using the same email address. Have a great day!The Sony Email Response Team

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java version "1.4.2_13"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_13-b06)
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jload.log ###########
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