Problems with Roxio Spin Doctor audio capture

I recently purchased Roxio Toast Titanium 10, which includes Spin Doctor 6 (version 5.0.4). I am trying to use it to capture audio streaming as described in the Spin Doctor User Guide, but continue to have problems. I have repeatedly contacted Roxio with little success. Most recently they had me provide a copy of my System Profiler file and "escalated" the issue. Only result was that I was told to uninstall and reinstall Toast 10. I did that but the problems persist. Here's my report back to Roxio, which explains the problem. I'm wondering if anyone here has encountered this problem or has suggestions on how to proceed.
Bottom line is that I cannot capture streamed audio, as Spin Doctor documentation says I should. I'm guessing this has something to do with the Audio Capture Support program within Spin Doctor, but I can't find out what's wrong.
Here's the description I provided Roxio: +I uninstalled the software and re-installed it per your instructions. Once in Spin Doctor I also installed Audio Capture Support, closed Spin Doctor, and re-opened it. The Start Auto Music Capture button was active. Following the instructions in your Spin Doctor User Guide (page 22) I went selected "start a new recording" and selected various parameters. CDSD Audio Capture was one of the input options. I clicked on the "start" button and immediately got an error message. After that the Auto Music Capture button was no longer active and CDSD audio capture was no longer one of the input options.+

UPDATE: I again uninstalled everything and reinstalled. I did not install the Auto Capture Support feature in Spin Doctor. I was able to successfully record from an internet stream, saved it, and then started another recording. After the second recording I quit Spin Doctor and re-opened it. Now I have the same problem as before: the Auto Capture button does not work and CDSD is not an input option. Back to the same situation as before. I tried quitting both Toast and Spin Doctor and re-opening them but it didn't make a difference.

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