Problems with Samsung Continuum. Anyone else?
So I purchased the Samsung Continuum in June, and at first everything seemed fine. But after just a month or two the phone became very slow and would freeze often. I had to factory reset the phone several times, but the problems persisted. Shortly after that the phones alarm clock began to malfunction and would shut itself off after a few minutes or several hours. This is a problem because I rely on my phone as my primary alarm clock. My phone also freezes when I try to use the camera. When the phone freezes, it resends random previously sent text messages. Is anyone else having all of these issues? And will Verizon do anything about them. It is very frustrating.
kathleenelizabeth13 wrote:
So I purchased the Samsung Continuum in June, and at first everything seemed fine. But after just a month or two the phone became very slow and would freeze often. I had to factory reset the phone several times, but the problems persisted. Shortly after that the phones alarm clock began to malfunction and would shut itself off after a few minutes or several hours. This is a problem because I rely on my phone as my primary alarm clock. My phone also freezes when I try to use the camera. When the phone freezes, it resends random previously sent text messages. Is anyone else having all of these issues? And will Verizon do anything about them. It is very frustrating.
Wow, sounds like alot of issues with your Continuum. My wife has one, so I am familiar with it. As far as the phone and freezing, what apps do you have installed? There are a number of troubleshooting techniques you can try. When you did the factory reset, did you re-install all of your apps? I just saw on Verizon's site that the Continuum does not support Safe Mode, so you may have to start removing apps one by one to see if there is an app that is causing your problems. Are you running any kind of advanced task killers or memory managers on your phone?
I would think the only thing Verizon would do is to replace the phone with a Certified Like New Continuum if it is within 1 year of your purchase. After that, you are limited in what they can/will do.
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Message was edited by:
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Message was edited by:
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