Problems with Satellite L775D-S7305 System Recovery Process

1. Grandson accidentally erased 500GB internal hard drive. Recovery partition was not available. Ordered, paid for and received Toshiba "SW Media-DVD-SATELLITE-L775-Windows 7 64 bit Home Premium-EN" recovery media.
2. While going through recovery process (3 times) to "Restore to Factory Out of the Box Settings" using Disk 1 of 4 - received "can't read from source file or disk" read errors from the following four boot related files:
(a) Boot64.WIM, Type: WIM File, Size: 142 MB, Date Modified: 11/3/11 12:28pm
(b) BCD, Type: File, Size: 256 Kb, Date Modified: 11/4/10 5:52pm
(c) Boot.SDI, Type: SDI File, Size: 3.02 MB, Date Modified: 11/4/10 6:18pm
(d) EFTSBoot, Type: MS-DOS Application, Size: 4.00 Kb, Date Modified: 11/4/10 5:52pm
(e) At end of Disk 1 recovery process received error - Toshiba Recovery Wizzard INITRECAREA.EXE - Application Error. "The instruction at 0x75D5FF26 reference memory at 0x01D700. The required data was not placed into memory because of an I/O error status of 0xc000009c." The Recovery Process was terminated due to Error 9c. Select (Finish).
3. Reported issue to Toshiba Support - who sent a new set of recovery media to verify if either defective recovery media or defective installed 500 GB hard drive.
4. Repeated recovery process (3 times) with new media set - had exact same results as above. Assumed had internal hard disk problem according to Toshiba Support.
5. Ordered, received and installed new 1 Terabyte Toshiba 2.5 inch internal hard drive (PH2100U-1I54). Reset BIOS to Default (F2, F9, F10) and system recognized new hard drive as MQ01ABD100.
6. Repeated recovery process (3 times each) with both sets of recovery media - had exact same results as above.
7. Reported issue to Toshiba Support and asked because obtained same "can't read boot related source file errors" on two sets of recovery media with two different hard drives - was there a possibility of defective recovery media, or some other problem?
8. Toshiba Support would not acknowledge and indicated could not send another recovery media set because had already sent two. Also indicated new hard drive was probably improperly installed (because of configuration issues) and recommended seek local technical assistance.
9. Sought local technical assistance and was not able to recover system using Toshiba recovery media (said to be defective). Verified sucessful installation of internal hard drive and no other laptop problems.
10. Able to re-install system using Windows 7 Professional installation CD, downloading YTD Toshiba BIOS and hardware drivers, and installing latest ATI video/graphics drivers.

I understand the issue you're having & realize that it's a frustrating experience going through this. Can't understand why it didn't work with the original hard drive, unless it had some bad sectors or possibly even bad RAM. The tech who checked it out would have (or should have) caught any RAM issues.
However, on some systems, an extra DVD should be in the ordered recovery set in case a new or different size HDD is used, I had this experience with HP. Installed a 750GB WD Caviar Black in place of the OEM supplied 320GB Caviar Blue, my created recovery DVD's (3) wouldn't do the job. HP provided me a new set with the 4th DVD for $16. It worked. I didn't realize it until later, the ISO for that issue could have downloaded from the site. My fault for not checking.
Makes me wonder if this was the case in your situation. This doesn't happen often, but when it does, that extra DVD is needed.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-80183-1&cc=us&dlc=en&lc=en&...
At any rate, glad to hear that you got it working, though probably your complete utility package wasn't installed. More than likely enough to be OK though, some of these options are seldom used, & are simply using drive space, especially those with SSD's. I just clean installed Windows 8 Pro onto my Toshiba A665-S6086 & after using the Toshiba Windows 8 Upgrade Assistant to install the needed software (I chose all), it's the largest Windows 8 Pro install that I've done (after all updates/apps were installed). Usually less than 30GB is used, counting Office 2010 Pro Plus, this one is 38GB, was 44GB until the temp files & restore points except the last were deleted.
Best of Luck,
Cat

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Feb 26 16:46:40 arch systemd[1]: Starting OpenSSH Daemon...
Feb 26 16:46:40 arch systemd[1]: Started OpenSSH Daemon.
Feb 26 16:46:40 arch systemd[1]: Starting NoMachine Server daemon...
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Feb 26 16:46:40 arch sshd[373]: Server listening on :: port 22.
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Feb 26 16:46:40 arch kernel: usbcore: registered new interface driver usbhid
Feb 26 16:46:40 arch kernel: usbhid: USB HID core driver
Feb 26 16:46:40 arch systemd[1]: Starting Sound Card.
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Feb 26 16:46:40 arch systemd-udevd[145]: renamed network interface eth0 to enp3s0
Feb 26 16:46:40 arch kernel: psmouse serio4: elantech: assuming hardware version 2 (with firmware version 0x040101)
Feb 26 16:46:40 arch kernel: psmouse serio4: elantech: Synaptics capabilities query result 0x7e, 0x13, 0x0d.
Feb 26 16:46:40 arch kernel: i915 0000:00:02.0: irq 45 for MSI/MSI-X
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Feb 26 16:46:40 arch kernel: [drm] Driver supports precise vblank timestamp query.
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Feb 26 16:46:40 arch kernel: iTCO_vendor_support: vendor-support=0
Feb 26 16:46:40 arch kernel: iTCO_wdt: Intel TCO WatchDog Timer Driver v1.10
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Feb 26 16:46:40 arch systemd-logind[231]: Watching system buttons on /dev/input/event3 (Power Button)
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Feb 26 16:46:41 arch kernel: platform microcode: Direct firmware load failed with error -2
Feb 26 16:46:41 arch kernel: platform microcode: Falling back to user helper
Feb 26 16:46:41 arch kernel: input: 2.4G Wireless Wireless Receiver as /devices/pci0000:00/0000:00:1d.1/usb7/7-2/7-2:1.0/input/input17
Feb 26 16:46:41 arch kernel: hid-generic 0003:1915:0F01.0001: input,hidraw0: USB HID v1.11 Keyboard [2.4G Wireless Wireless Receiver ] on usb-0000:00:1d.1-2/input0
Feb 26 16:46:41 arch kernel: input: 2.4G Wireless Wireless Receiver as /devices/pci0000:00/0000:00:1d.1/usb7/7-2/7-2:1.1/input/input18
Feb 26 16:46:41 arch kernel: hid-generic 0003:1915:0F01.0002: input,hidraw1: USB HID v1.11 Mouse [2.4G Wireless Wireless Receiver ] on usb-0000:00:1d.1-2/input1
Feb 26 16:46:41 arch kernel: BUG: unable to handle kernel NULL pointer dereference at (null)
Feb 26 16:46:41 arch kernel: IP: [<ffffffffa06c1317>] mousedev_open_device+0x77/0x100 [mousedev]
Feb 26 16:46:41 arch kernel: PGD b650b067 PUD b650a067 PMD 0
Feb 26 16:46:41 arch kernel: Oops: 0000 [#1] PREEMPT SMP
Feb 26 16:46:41 arch kernel: Modules linked in: mousedev(+) hid_generic iTCO_wdt iTCO_vendor_support ath9k(+) usbhid ath9k_common hid ath9k_hw ath uvcvideo mac80211 microcode(+) videobuf2_vmalloc videobuf2_memops videobuf2_core videodev media evdev psmouse serio_raw pcspkr cfg80211 lpc_ich i915(+) atl1e snd_hda_codec_via snd_hda_intel drm_kms_helper snd_hda_codec drm snd_hwdep snd_pcm snd_page_alloc i2c_algo_bit i2c_core snd_timer asus_laptop snd battery ac soundcore sparse_keymap acpi_cpufreq rfkill video input_polldev thermal intel_agp intel_gtt shpchp processor button ext4 crc16 mbcache jbd2 sr_mod cdrom sd_mod atkbd libps2 ahci libahci libata scsi_mod ehci_pci uhci_hcd ehci_hcd usbcore usb_common i8042 serio
Feb 26 16:46:41 arch kernel: CPU: 1 PID: 227 Comm: acpid Not tainted 3.13.5-1-ARCH #1
Feb 26 16:46:41 arch kernel: Hardware name: ASUSTeK Computer Inc. K50IJ /K50IJ , BIOS 217 12/04/2009
Feb 26 16:46:41 arch kernel: task: ffff88007ffeda00 ti: ffff8800b6516000 task.ti: ffff8800b6516000
Feb 26 16:46:41 arch kernel: RIP: 0010:[<ffffffffa06c1317>] [<ffffffffa06c1317>] mousedev_open_device+0x77/0x100 [mousedev]
Feb 26 16:46:41 arch kernel: RSP: 0018:ffff8800b6517c10 EFLAGS: 00010202
Feb 26 16:46:41 arch kernel: RAX: 0000000000000000 RBX: ffff8801390f5800 RCX: ffff8801390f5868
Feb 26 16:46:41 arch kernel: RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000246
Feb 26 16:46:41 arch kernel: RBP: ffff8800b6517c28 R08: 0000000000000000 R09: ffff88013b001600
Feb 26 16:46:41 arch kernel: R10: 0000000000000000 R11: 0000000000000004 R12: 0000000000000000
Feb 26 16:46:41 arch kernel: R13: ffff8801390f5880 R14: ffff8800b3287558 R15: ffff880138c8f600
Feb 26 16:46:41 arch kernel: FS: 00007f8de7e14700(0000) GS:ffff88013fd00000(0000) knlGS:0000000000000000
Feb 26 16:46:41 arch kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Feb 26 16:46:41 arch kernel: CR2: 0000000000000000 CR3: 00000000b6507000 CR4: 00000000000407e0
Feb 26 16:46:41 arch kernel: Stack:
Feb 26 16:46:41 arch kernel: ffff88013926e400 ffff8801390f5800 ffff8801390f5878 ffff8800b6517c60
Feb 26 16:46:41 arch kernel: ffffffffa06c20cc ffff8801390f5b48 ffff8800b3287558 ffff880138c8f600
Feb 26 16:46:41 arch kernel: ffffffffa06c2e80 ffff880138c8f610 ffff8800b6517c98 ffffffff811a834f
Feb 26 16:46:41 arch kernel: Call Trace:
Feb 26 16:46:41 arch kernel: [<ffffffffa06c20cc>] mousedev_open+0xcc/0x150 [mousedev]
Feb 26 16:46:41 arch kernel: [<ffffffff811a834f>] chrdev_open+0x9f/0x1d0
Feb 26 16:46:41 arch kernel: [<ffffffff811a19e7>] do_dentry_open+0x1b7/0x2c0
Feb 26 16:46:41 arch kernel: [<ffffffff811aedc1>] ? __inode_permission+0x41/0xb0
Feb 26 16:46:41 arch kernel: [<ffffffff811a82b0>] ? cdev_put+0x30/0x30
Feb 26 16:46:41 arch kernel: [<ffffffff811a1e01>] finish_open+0x31/0x40
Feb 26 16:46:41 arch kernel: [<ffffffff811b1bf2>] do_last+0x572/0xe90
Feb 26 16:46:41 arch kernel: [<ffffffff811af0b6>] ? link_path_walk+0x236/0x8d0
Feb 26 16:46:41 arch kernel: [<ffffffff811b25cb>] path_openat+0xbb/0x6b0
Feb 26 16:46:41 arch kernel: [<ffffffff811b3cda>] do_filp_open+0x3a/0x90
Feb 26 16:46:41 arch kernel: [<ffffffff811c05c7>] ? __alloc_fd+0xa7/0x130
Feb 26 16:46:41 arch kernel: [<ffffffff811a2fd4>] do_sys_open+0x124/0x220
Feb 26 16:46:41 arch kernel: [<ffffffff811a30ee>] SyS_open+0x1e/0x20
Feb 26 16:46:41 arch kernel: [<ffffffff8152142d>] system_call_fastpath+0x1a/0x1f
Feb 26 16:46:41 arch kernel: Code: c0 6e e5 e0 5b 44 89 e0 41 5c 41 5d 5d c3 66 0f 1f 44 00 00 4c 89 ef 41 bc ed ff ff ff e8 a2 6e e5 e0 eb e0 48 8b 15 c9 21 00 00 <8b> 02 8d 48 01 85 c0 89 0a 75 c6 48 8b 05 37 1f 00 00 48 3d 60
Feb 26 16:46:41 arch kernel: RIP [<ffffffffa06c1317>] mousedev_open_device+0x77/0x100 [mousedev]
Feb 26 16:46:41 arch kernel: RSP <ffff8800b6517c10>
Feb 26 16:46:41 arch kernel: CR2: 0000000000000000
Feb 26 16:46:41 arch kernel: ---[ end trace 76aa0cbb67cf77f6 ]---
Feb 26 16:46:41 arch kernel: microcode: Microcode Update Driver: v2.00 <[email protected]>, Peter Oruba
Feb 26 16:46:41 arch systemd[1]: acpid.service: main process exited, code=killed, status=9/KILL
Feb 26 16:46:41 arch systemd[1]: Unit acpid.service entered failed state.
Feb 26 16:46:41 arch kernel: [drm] GMBUS [i915 gmbus dpc] timed out, falling back to bit banging on pin 4
Feb 26 16:46:41 arch systemd[1]: Started Laptop Mode Tools.
Feb 26 16:46:41 arch nxserver[374]: NX> 161 Enabled service: nxserver.
Feb 26 16:46:42 arch kernel: fbcon: inteldrmfb (fb0) is primary device
Feb 26 16:46:42 arch kernel: ath: phy0: Enable LNA combining
Feb 26 16:46:42 arch kernel: ath: EEPROM regdomain: 0x60
Feb 26 16:46:42 arch kernel: ath: EEPROM indicates we should expect a direct regpair map
Feb 26 16:46:42 arch kernel: ath: Country alpha2 being used: 00
Feb 26 16:46:42 arch kernel: ath: Regpair used: 0x60
Feb 26 16:46:42 arch kernel: ieee80211 phy0: Selected rate control algorithm 'minstrel_ht'
Feb 26 16:46:42 arch kernel: ieee80211 phy0: Atheros AR9285 Rev:2 mem=0xffffc90011e80000, irq=17
Feb 26 16:46:42 arch systemd-udevd[139]: renamed network interface wlan0 to wlp2s0
Feb 26 16:46:42 arch kernel: Console: switching to colour frame buffer device 170x48
Feb 26 16:46:42 arch kernel: i915 0000:00:02.0: fb0: inteldrmfb frame buffer device
Feb 26 16:46:42 arch kernel: i915 0000:00:02.0: registered panic notifier
Feb 26 16:46:42 arch kernel: ACPI: Video Device [VGA] (multi-head: yes rom: no post: no)
Feb 26 16:46:42 arch kernel: acpi device:38: registered as cooling_device2
Feb 26 16:46:42 arch kernel: input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:00/input/input19
Feb 26 16:46:42 arch nxserver[374]: NX> 161 Enabled service: nxnode.
Feb 26 16:46:42 arch nxserver[374]: NX> 161 Enabled service: nxd.
Feb 26 16:46:42 arch systemd[1]: Started NoMachine Server daemon.
Feb 26 16:46:42 arch systemd[1]: Starting Multi-User System.
Feb 26 16:46:42 arch systemd[1]: Reached target Multi-User System.
Feb 26 16:46:42 arch systemd[1]: Starting Graphical Interface.
Feb 26 16:46:42 arch systemd[1]: Reached target Graphical Interface.
Feb 26 16:46:42 arch systemd[1]: Startup finished in 1.241s (kernel) + 3.231s (userspace) = 4.473s.
Feb 26 16:46:46 arch kernel: IPv6: ADDRCONF(NETDEV_UP): enp3s0: link is not ready
Feb 26 16:46:48 arch kernel: IPv6: ADDRCONF(NETDEV_UP): wlp2s0: link is not ready
Feb 26 16:46:49 arch wicd[226]: dhcpcd[1383]: dhcpcd not running
Feb 26 16:46:49 arch dhcpcd[1383]: dhcpcd not running
Feb 26 16:46:49 arch kernel: IPv6: ADDRCONF(NETDEV_UP): wlp2s0: link is not ready
Feb 26 16:46:49 arch wicd[226]: Failed to connect to non-global ctrl_ifname: wlp2s0 error: No such file or directory
Feb 26 16:46:49 arch wicd[226]: dhcpcd[1389]: dhcpcd not running
Feb 26 16:46:49 arch dhcpcd[1389]: dhcpcd not running
Feb 26 16:46:49 arch kernel: IPv6: ADDRCONF(NETDEV_UP): enp3s0: link is not ready
Feb 26 16:46:49 arch wicd[226]: Failed to connect to non-global ctrl_ifname: enp3s0 error: No such file or directory
Feb 26 16:46:49 arch wicd[226]: dhcpcd[1397]: dhcpcd not running
Feb 26 16:46:49 arch dhcpcd[1397]: dhcpcd not running
Feb 26 16:46:49 arch kernel: IPv6: ADDRCONF(NETDEV_UP): wlp2s0: link is not ready
Feb 26 16:46:49 arch wicd[226]: Failed to connect to non-global ctrl_ifname: wlp2s0 error: No such file or directory
Feb 26 16:46:51 arch systemd[1]: Starting Getty on tty2...
Feb 26 16:46:51 arch systemd[1]: Started Getty on tty2.
Feb 26 16:46:52 arch kernel: wlp2s0: authenticate with 08:86:3b:7f:86:08
Feb 26 16:46:52 arch kernel: wlp2s0: send auth to 08:86:3b:7f:86:08 (try 1/3)
Feb 26 16:46:52 arch kernel: wlp2s0: authenticated
Feb 26 16:46:52 arch kernel: ath9k 0000:02:00.0 wlp2s0: disabling HT/VHT due to WEP/TKIP use
Feb 26 16:46:52 arch kernel: wlp2s0: associate with 08:86:3b:7f:86:08 (try 1/3)
Feb 26 16:46:52 arch kernel: wlp2s0: RX AssocResp from 08:86:3b:7f:86:08 (capab=0x411 status=0 aid=4)
Feb 26 16:46:52 arch kernel: wlp2s0: associated
Feb 26 16:46:52 arch kernel: IPv6: ADDRCONF(NETDEV_CHANGE): wlp2s0: link becomes ready
Feb 26 16:46:53 arch dhcpcd[1416]: version 6.2.1 starting
Feb 26 16:46:54 arch dhcpcd[1416]: DUID 00:01:00:01:1a:96:a5:70:1c:4b:d6:a2:1f:ad
Feb 26 16:46:54 arch dhcpcd[1416]: wlp2s0: IAID d6:a2:1f:ad
Feb 26 16:46:54 arch dhcpcd[1416]: wlp2s0: soliciting an IPv6 router
Feb 26 16:46:54 arch dhcpcd[1416]: wlp2s0: ipv6nd_sendrsprobe: sendmsg: Cannot assign requested address
Feb 26 16:46:54 arch dhcpcd[1416]: wlp2s0: rebinding lease of 192.168.2.3
Feb 26 16:46:55 arch kernel: type=1006 audit(1393429615.096:2): pid=1406 uid=0 old auid=4294967295 new auid=0 old ses=4294967295 new ses=1 res=1
Feb 26 16:46:55 arch login[1406]: pam_unix(login:session): session opened for user root by LOGIN(uid=0)
Feb 26 16:46:55 arch systemd[1]: Starting user-0.slice.
Feb 26 16:46:55 arch systemd[1]: Created slice user-0.slice.
Feb 26 16:46:55 arch systemd[1]: Starting User Manager for 0...
Feb 26 16:46:55 arch kernel: type=1006 audit(1393429615.106:3): pid=1477 uid=0 old auid=4294967295 new auid=0 old ses=4294967295 new ses=2 res=1
Feb 26 16:46:55 arch systemd[1]: Starting Session 1 of user root.
Feb 26 16:46:55 arch systemd[1]: Started Session 1 of user root.
Feb 26 16:46:55 arch systemd-logind[231]: New session 1 of user root.
Feb 26 16:46:55 arch systemd[1477]: pam_unix(systemd-user:session): session opened for user root by (uid=0)
Feb 26 16:46:55 arch login[1406]: ROOT LOGIN ON tty2
Feb 26 16:46:55 arch systemd[1477]: Failed to open private bus connection: Failed to connect to socket /run/user/0/dbus/user_bus_socket: No such file or directory
Feb 26 16:46:55 arch systemd[1477]: Mounted /sys/kernel/config.
Feb 26 16:46:55 arch systemd[1477]: Stopped target Sound Card.
Feb 26 16:46:55 arch systemd[1477]: Starting Default.
Feb 26 16:46:55 arch systemd[1477]: Reached target Default.
Feb 26 16:46:55 arch systemd[1477]: Startup finished in 7ms.
Feb 26 16:46:55 arch systemd[1]: Started User Manager for 0.
Feb 26 16:46:59 arch dhcpcd[1416]: wlp2s0: leased 192.168.2.3 for 283824000 seconds
Feb 26 16:46:59 arch dhcpcd[1416]: wlp2s0: adding route to 192.168.2.0/24
Feb 26 16:46:59 arch dhcpcd[1416]: wlp2s0: adding default route via 192.168.2.1
Feb 26 16:46:59 arch dhcpcd[1416]: forked to background, child pid 1522
Feb 26 16:47:10 arch kdm[238]: X server startup timeout, terminating
Feb 26 16:47:12 arch systemd-udevd[131]: worker [140] /devices/pci0000:00/0000:00:02.0 timeout; kill it
Feb 26 16:47:12 arch systemd-udevd[131]: seq 1255 '/devices/pci0000:00/0000:00:02.0' killed
Feb 26 16:47:12 arch systemd-udevd[131]: worker [146] /devices/platform/i8042/serio4/input/input15 timeout; kill it
Feb 26 16:47:12 arch systemd-udevd[131]: seq 1659 '/devices/platform/i8042/serio4/input/input15' killed
Feb 26 16:47:12 arch systemd-udevd[131]: worker [148] /devices/pci0000:00/0000:00:1d.1/usb7/7-2/7-2:1.1/input/input18 timeout; kill it
Feb 26 16:47:12 arch systemd-udevd[131]: seq 1679 '/devices/pci0000:00/0000:00:1d.1/usb7/7-2/7-2:1.1/input/input18' killed
Feb 26 16:47:12 arch kernel: [drm] Initialized i915 1.6.0 20080730 for 0000:00:02.0 on minor 0
Feb 26 16:47:12 arch systemd-udevd[131]: worker [140] terminated by signal 9 (Killed)
Feb 26 16:47:12 arch systemd-udevd[131]: worker [148] terminated by signal 9 (Killed)
Feb 26 16:47:12 arch systemd[1]: Starting Load/Save Screen Backlight Brightness of acpi_video0...
Feb 26 16:47:12 arch systemd[1]: Started Load/Save Screen Backlight Brightness of acpi_video0.
Feb 26 16:47:12 arch kernel: input: failed to attach handler mousedev to device input15, error: -4
Feb 26 16:47:12 arch systemd-udevd[131]: worker [146] terminated by signal 9 (Killed)
Feb 26 16:47:12 arch kernel: input: failed to attach handler mousedev to device input18, error: -4
Feb 26 16:47:12 arch kernel: mousedev: PS/2 mouse device common for all mice
Feb 26 16:47:13 arch kdm[238]: X server for display :0 cannot be started, session disabled
Feb 26 16:48:56 arch kernel: usb 7-2: USB disconnect, device number 2
Feb 26 16:48:56 arch laptop-mode[1782]: Laptop mode
Feb 26 16:48:56 arch laptop-mode[1783]: enabled, not active
Feb 26 16:48:56 arch laptop-mode[1834]: Laptop mode
[xx@arch Desktop]$ uname -a
Linux arch 3.13.5-1-ARCH #1 SMP PREEMPT Sun Feb 23 00:25:24 CET 2014 x86_64 GNU/Linux
Could you please someone help me with this?
Thanks

Sorry to bump this, but I'm having the exact same error tonight on my HTPC, any chance you found out what the problem was ?
To make matters worse, it's not happening every single time, but maybe every 4 out of 5 boots (same kernel, no changes in between.)
I thought this was a kernel issue related to this:
https://lkml.org/lkml/2014/3/10/359
I've tried adding atkbd and psmouse to my mkinitcpio.conf MODULES section and rebuilt, but no change.
I changed the NVidia driver from nvidia-304xx to nvidia-full-beta-all ( 334.21 ) from AUR but it had the same error at the same place.
Here's the part from `dmesg` where it borks:
[ 3.229195] logitech-djreceiver 0003:046D:C52B.0003: hiddev0,hidraw0: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:04.0-3/input2
[ 3.236312] input: Logitech Unifying Device. Wireless PID:400e as /devices/pci0000:00/0000:00:04.0/usb3/3-3/3-3:1.2/0003:046D:C52B.0003/input/input6
[ 3.237230] logitech-djdevice 0003:046D:C52B.0004: input,hidraw1: USB HID v1.11 Keyboard [Logitech Unifying Device. Wireless PID:400e] on usb-0000:00:04.0-3:1
[ 3.279150] BUG: unable to handle kernel NULL pointer dereference at (null)
[ 3.280083] IP: [<ffffffffa1cbc317>] mousedev_open_device+0x77/0x100 [mousedev]
[ 3.280810] PGD c99ea067 PUD c9f4a067 PMD 0
[ 3.281266] Oops: 0000 [#1] PREEMPT SMP
[ 3.281668] Modules linked in: mousedev(+) nvidia(PO+) snd_hda_codec_realtek hid_logitech_dj usbhid hid usb_storage coretemp evdev microcode pcspkr serio_raw snd_hda_intel(+) snd_hda_codec shpchp snd_hwdep snd_pcm snd_page_alloc snd_timer snd soundcore i2c_nforce2 i2c_core wmi processor button r8169 mii ext4 crc16 mbcache jbd2 sd_mod ata_generic pata_acpi ahci libahci libata ohci_pci ohci_hcd ehci_pci ehci_hcd scsi_mod usbcore usb_common psmouse atkbd libps2 i8042 serio
[ 3.281820] CPU: 1 PID: 211 Comm: acpid Tainted: P O 3.13.6-1-ARCH #1
[ 3.281820] Hardware name: To Be Filled By O.E.M. To Be Filled By O.E.M./MCP7A-ION, BIOS 080015 10/10/2009
[ 3.281820] task: ffff8800ca5c1b00 ti: ffff8800c97f0000 task.ti: ffff8800c97f0000
[ 3.281820] RIP: 0010:[<ffffffffa1cbc317>] [<ffffffffa1cbc317>] mousedev_open_device+0x77/0x100 [mousedev]
[ 3.281820] RSP: 0018:ffff8800c97f1c10 EFLAGS: 00010202
[ 3.281820] RAX: 0000000000000000 RBX: ffff8800c9987000 RCX: ffff8800c9987068
[ 3.281820] RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000246
[ 3.281820] RBP: ffff8800c97f1c28 R08: 0000000000000000 R09: ffff8800cf401600
[ 3.281820] R10: 0000000000000000 R11: 0000000000000004 R12: 0000000000000000
[ 3.281820] R13: ffff8800c9987080 R14: ffff8800c0260058 R15: ffff8800c9f2a500
[ 3.281820] FS: 00007f8f12f05700(0000) GS:ffff8800cfa80000(0000) knlGS:0000000000000000
[ 3.281820] CS: 0010 DS: 0000 ES: 0000 CR0: 000000008005003b
[ 3.281820] CR2: 0000000000000000 CR3: 00000000ca93e000 CR4: 00000000000007e0
[ 3.281820] Stack:
[ 3.281820] ffff8800c9940000 ffff8800c9987000 ffff8800c9987078 ffff8800c97f1c60
[ 3.281820] ffffffffa1cbd0cc ffff8800c9987348 ffff8800c0260058 ffff8800c9f2a500
[ 3.281820] ffffffffa1cbde80 ffff8800c9f2a510 ffff8800c97f1c98 ffffffff811a83ef
[ 3.392372] Call Trace:
[ 3.398245] [<ffffffffa1cbd0cc>] mousedev_open+0xcc/0x150 [mousedev]
[ 3.398245] [<ffffffff811a83ef>] chrdev_open+0x9f/0x1d0
[ 3.398245] [<ffffffff811a1a87>] do_dentry_open+0x1b7/0x2c0
[ 3.398245] [<ffffffff811aee61>] ? __inode_permission+0x41/0xb0
[ 3.398245] [<ffffffff811a8350>] ? cdev_put+0x30/0x30
[ 3.398245] [<ffffffff811a1ea1>] finish_open+0x31/0x40
[ 3.398245] [<ffffffff811b1c92>] do_last+0x572/0xe90
[ 3.398245] [<ffffffff811af156>] ? link_path_walk+0x236/0x8d0
[ 3.398245] [<ffffffff811b266b>] path_openat+0xbb/0x6b0
[ 3.508083] random: nonblocking pool is initialized
[ 3.398245] [<ffffffff811b3d7a>] do_filp_open+0x3a/0x90
[ 3.398245] [<ffffffff811c0617>] ? __alloc_fd+0xa7/0x130
[ 3.398245] [<ffffffff811a3074>] do_sys_open+0x124/0x220
[ 3.398245] [<ffffffff811a318e>] SyS_open+0x1e/0x20
[ 3.398245] [<ffffffff815216ad>] system_call_fastpath+0x1a/0x1f
[ 3.556729] Code: 40 c1 85 df 5b 44 89 e0 41 5c 41 5d 5d c3 66 0f 1f 44 00 00 4c 89 ef 41 bc ed ff ff ff e8 22 c1 85 df eb e0 48 8b 15 c9 21 00 00 <8b> 02 8d 48 01 85 c0 89 0a 75 c6 48 8b 05 37 1f 00 00 48 3d 60
[ 3.556729] RIP [<ffffffffa1cbc317>] mousedev_open_device+0x77/0x100 [mousedev]
[ 3.556729] RSP <ffff8800c97f1c10>
[ 3.556729] CR2: 0000000000000000
[ 3.563412] ---[ end trace 590b482a8704c6ac ]---
[ 3.980300] input: HDA NVidia HDMI/DP,pcm=3 Phantom as /devices/pci0000:00/0000:00:08.0/sound/card0/input7
Here's the output on a good boot:
[ 3.415791] logitech-djreceiver 0003:046D:C52B.0003: hiddev0,hidraw0: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:04.0-3/input2
[ 3.422256] input: Logitech Unifying Device. Wireless PID:400e as /devices/pci0000:00/0000:00:04.0/usb3/3-3/3-3:1.2/0003:046D:C52B.0003/input/input6
[ 3.422644] logitech-djdevice 0003:046D:C52B.0004: input,hidraw1: USB HID v1.11 Keyboard [Logitech Unifying Device. Wireless PID:400e] on usb-0000:00:04.0-3:1
[ 3.434861] mousedev: PS/2 mouse device common for all mice
[ 3.853639] input: HDA NVidia HDMI/DP,pcm=3 Phantom as /devices/pci0000:00/0000:00:08.0/sound/card0/input7
Here's my mkinitcpio.conf
: grep -v ^\# /etc/mkinitcpio.conf
MODULES="atkbd psmouse"
BINARIES=""
FILES=""
HOOKS="base udev autodetect modconf block filesystems keyboard fsck"
Last edited by corpdecker (2014-03-19 02:47:30)

WINXP start up problems with Satellite M30

My M30 has worked fine for two years until a few days ago when it suddenly would't restart after running a Microsoft Security Update. It gave me different options of starting in safe mode, normally, etc., but none of them would work.
I have been told that if I use my recovery DVD. it will wipe clean my hard drive and with it all my files. I understand that my WINXP software is on this DVD - I certainly haven't got a separate disk. Is it true that I will not be given the option to try and repair or heal the problem and if this is the case will I need to purchase an WINXP OEM and install this separately? Or should I be doing something else completely?
Any help anyone can give me would be much appreciated.
Thank you

Hello,
Did you tried to set your windows to a earlier point of your "system-recovery-point" which appears with that options -> boot in safe mode - boot in safe mode with network - etc.etc..
It this fails, then you have to recover your whole system.
At first, its true: you cannot heal or repair your system with the recovery dvd, you can just reinstall your whole system and than you have a operating-system like on the first day after you purchased that machine.
So your only choice will be to reinstall your system to fix that and to avoid installing EVERY update from Microsoft because I had many problems with some updates which causes my machine to do some things like no-boot or that some software crashes. Its better to stay informed about that updates and install them just after you verified that the update isnt affecting your system stability or performance.
To backup your files and to recover your system you will have to do following things:
You said your system is not booting up, but you need your files.
Just take a UBCD4Win (http://www.ubcd4win.com/) from Internet and boot up with this CD. You will get access to your files with this WindowsPE on CD and you will have the chance to backup your needed data on a USB-harddrive or to burn your stuff on CD.
Now you have to boot the recovery cd and just let the automated install-script do the rest. It will delete your whole harddisk and reinstall the system. After that you can put the saved data back to your harddisk.
I hope that I maybe could help you. If you have any further questions than just ask them.
Greets

BIOS Update 6.70 problem with Satellite Pro C850-172

I have two problems with updating the BIOS (the 1st is more important then the 2nd one):
1. While trying to install BIOS Update 6.70-WIN (29/11/13) it says that:
"The version of ROM file is the same as that of BIOS"
and it stops. In the DOS window it shows one phrase:
"NOT Windows 8 Platform, using Windows 7 update...".
I use Windows 7 Home Premium 64bit system but recently there has been major automatic update done to it.
I got lost. Is there anything I can do to update BIOS?
2. Earlier it says that Flash process will be terminated and I need to "contact OEM BIOS engineer to add the NV storage location by HISII interface". But if I want to risk I can continue etc.
Previously I took the risk and updating went well.
But is there possibility to contact OEM BIOS engieneer?

Hi
>While trying to install BIOS Update 6.70-WIN (29/11/13) it says that:
>"The version of ROM file is the same as that of BIOS"
What is the present BIOS version which is available on your notebook?
In case the BIOS is already up to date, the BIOS flash procedure will be interrupted.
>"NOT Windows 8 Platform, using Windows 7 update...".
Im not quite sure about the meaning of this information but it looks like the BIOS update was released for Windows 8 system and probably its required to upgrade the system from Windows 7 to Windows 8 in order to be able to flash the BIOS
By the way: why you want to update the BIOS? Just because new version is available?
Please note that BIOS update does not improve the notebook performance but fixes some issues. In case your notebook runs properly, the BIOS update is not very important

Error Message: "Printer Failure" Problem with print or ink system . . .

Greetings!
I wasn't exactly sure where to post this, but the error message refers to printer or ink system failure so I thought this was a good place. I've been troubleshooting my parents HP OfficeJet Pro 8600 AiO for the last 2 or 3 hours with little success. I've contacted HP tech support but they wanted $200 for the work to be done and neither I nor my parents, who are retired and on a fixed income, have the money to spare.
The tech support people said it was probably a problem with the drivers, so I attempted to reinstall the software, but that didn't help at all. A brief description of the problem might shed some light on this awful situation. Since this morning, my father tried to print something and the printer itself gave the following error message on the front LCD panel on the device itself (ie, not on Windows, but on the printer's display):
"Printer Failure
There is a problem with the printer or ink system. Turn it off, then on. If the problem persists, contact HP."
Obviously my first course of action was to follow the directions. I turned it off, unplugged the cord, waited approx. 30 seconds, replugged it in and turned it back on. Nothing changed. I've also tried removing and replacing the Ink cartridges, checking the tray for a paper jam or shortage and performing a rain dance in the hopes of attracting the gods' attention xP. In short, I'm at my wits end and don't know where to go from here.
I'm unable to access the device's LCD display control panel, which controls the printer, as the error message cannot be closed. I've tried restarting the PC as well, and a lot of other basic deductive troubleshooting procedures to no avail (forgive my overuse of cliches).
Any help would be appreciated. Thank you very much in advance. I wish you all a great day, and may the god of printing protect you from the same situation. I can assure you it's most unpleasant.
Regards, Sean (frosztbyte)
P.S. I'm not sure what other information might be needed in order to help me, but ask and you shall receive any I can find.

Hi frosztbyte,
I understand your parents have an OfficeJet Pro 8600 that is saying it has a printer failure, that you have thus far not been able to clear, despite your best effort and a rain dance (at least I know who to blame for the rain now ). I would be happy to help you as best I can!
The first thing I'd suggest you do is plug the printer directly to a wall outlet if it isn't already plugged to one, just to ensure the printer is getting all the power it needs to function properly. If that doesn't seem to change anything though, please have a look through this A 'Printer Failure' Message That Might Include an '0x610000f6' or '0x61xxxxxx' Error Code Displays o... document (it was steps for the same error without an error code as well) and hopefully it can help resolve the issue.
If the issue persists after trying the wall outlet and that document I would advise you try call HP again. I believe the number you called previously may have not have been HP, but another company. If you're in North America just call 1-800-474-6836, and if you're anywhere else have a look at this Contact HP Worldwide page to see what number to call for your area.
Hope this helps, have a great day!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Problem with delete index of cube in process chain

HI ,i have a problem with my process chain,here on process name as delet index is ther which has been turned to red.when iam going inside of that in Display message iam getting the msg as"Indexes for InfoCube SMS_C06 have been deleted successfully".
since the process is in red next process is not been triggering,but i have to continue the process chain.
can anybody put some light into it.its very urgent........

Hi,
I ran into the same situation with one of my process chain that is part of a metachain. The process chain has the Delete Index that turned red. But the messages show that the indexes on all the cubes were deleted sucessfully.
As suggested, I did a repeat on the delete index variant, but no luck as it turned red again.
Anyone aware familiar with this issue?
Thanks,
Briston

Windows 7 problem with EFS (Encrypting file system)

Hello colleagues!
I think this topic is related more to the security.
The problem is a bit unusual and google doesn't give me a clear answers, but maybe anyone came across
with similar problem...
In general, I suspect that my problem is EFS (Encrypting file system), ie
service that automatically encrypts files using a digital signature (certificate).
A little background:
- On the work PC it was necessary to reinstall
the system, according to corporate rules all the content we have is encrypted using EFS (Encrypted files are highlighted with green color as you know).
I have copied all the data on a portable drive and also copied the certificates (certmgr.msc).
The system was reinstalled. The only change - it was x32 and became x64.
- It was necessary to free up some space on the hard drive (the file
system on it is NTFS), so, I temporary copied all the files on my home PC. My work certificate was installed on it too, because
I work from home
sometimes.
When the work PC was repaired, I've moved all the files back in
the same way (ie on the portable HDD, then to the work PC).
All files were working, but when I needed MS Word documents, it became clear that something was wrong.
When I've opened the document, it gaveme a window with weird symbols and prompts me to select the encoding ... of course -
no encoding was fit.
Started to explore all the documents, it appears that some part of them were working,
someof them not - all the old documents were working, ie the ones, which
were created before deploying EFS (newly created or copied files immediately encrypted).
So, now I am sure that the
documents were somehow re-encrypted, at least on a portable hard drive, they do not look as encrypted (not highlighted in green), but it's still not open.
Completely stopped opening all the documents that have
been encrypted (for all types of files, ie it is not just an MS Word, but also pdf, presentations, charts, and even the pictures).
Tell me, who faced similar?
How can it all back? I have no possibility to restore those documents from another sources.

Try copy those corrupted files and make sure you are using the same certificate and then re-encrypt the copied files and try decrypt them.
If possible, use the same account as you used for encryption.

Problem with show data of system R/3

Hi all,
I have a proyect with web dynpro, and i like get data of system R/3. I get this data with the connection JCO.
I have make all steps for crate the web dynpro and i see the application when deploy and run, but data of system R/3 i not see.
I have created a connection with Jco in Web dynpro Administrator and the test is good.
How can i make for get the data in the table of webdynpro?
Thanks in advance.
Vicente Zaragoza.

Hi,
You mentioned that there is no problem with JCO connection, if it is so then you should check the mapping of attributes to to UI elements (Usually you will map Model(BAPI) to coustom controller and coustom controllet to View Check are you mapping attributes, then In view you should map UI elements to attriburtes(Value attributr/value node depending on the context).
And check in coustom controller's source code you are excuting a function module (Method to call function module /BAPI) and in WDINit method creat function module object similar to below mentioned code
Bapi_Persdata_Getdetailedlist_Input bapiInput = new Bapi_Persdata_Getdetailedlist_Input();
wdContext.nodeBapi_Persdata_Getdetailedlist_Input().bind(bapiInput);
in view invoke this method
for a specific tutorial follow this link
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/documents/a1-8-4/web dynpro tutorial and sample applications.faq
How to access R/3 Backend in Web Dynpro?
Hope your problem solved
Regards,
RK

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