Problems with screen freezing and going blank...

Yesterday I was looking through photos that I had loaded on to my mac book (which I have looked through before and not had any probems) when all of a sudden everything froze and a spinning colour wheel appeared on the screen. I couldn't click on anything at all, I treid to quit the programmes that were not responding but this made no difference and I ended up having to hold down power button and restart. Everything was fine when I switched it back on until today, I was using safari, I didnt touch the screen for a few minutes so the screen went black, which it usually does but normally when I click it goes to the log in screen but this time it was just a black screen nothing happened when I clicked there was just a cursor on the screen?? after about 30 seconds it went back to the usual screen! Obviously this isn't normal but I just wondered if its serious or maybe just something silly that happens sometimes???

You got it in July? Then you should still be able to get a new/replacement iPod if you have to. You wouldn't return it to the store, you would send it to Apple itself. You should try resetting it and then try recharging again. And you should install the CD that came with the iPod. If you already did, you should update it (the iPod software).

Similar Messages

IMAC screen freezes and goes blue....

this just started yesterday - I did not add any programs or update any software recently. I have since added Norton and scanned for viruses.
PROBLEM: my system freezes and the screen goes blue. It does not "wake" back up right away and after it goes blue a few times, it stays blue and I have to hard boot. If I leave the system off for about an hour, I'll get a few hours out of it before this happens.
DIAG: As stated above, I checked for viruses. I also ran all available diagnostics, and am fresh out of new ideas. Since I can't open my iMac without voiding the warrantee, I can't check for any possible burst or bulging capacitors. I disconnected all perperials and still have the same issue.
HYPOTHESIS: I am heavily leaning toward a hardware problem, but before I take the trip to the Apple store, I wanted to reach out to the forum to see if anyone else has had this problem?
This is an early 2006 Intel based 20" iMac that I have been running (24x7) since late August 2006. I never had an issue with my first iMac (pre-Intel).
HELP!!!
intel IMAC 20" Mac OS X (10.4.8)

silentpartner,
Unless your issues match a known problem, (wouldn't appear too likely if no result from the Apple Hardware Test) before Apple will accept your iMac for hardware repairs, you'll have to prove it's not a software issue by reinstalling the OS. FWIW, if it's a hardware issue and in particular if the hard drive needs replacing, you'll want to back up your important data anyway, prior to turning it in for any repair.

Screen freezing and going dark blue?

I have had my Macbook since July 2014, I bought it from the Apple shop, and recently the screen has started freezing spontaneously and going dark blue. Nothing I press affects it, and it comes back after about half a minute or longer. Nothing specific seems to trigger it, sometimes it happens when I am not even touching the laptop.
Also, the Caps Lock doesn't always work, even though there doesn't appear to be anything wrong with the button, it only works selectively.
Is this a common problem, what should I do?

When you next have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Problems with screen freeze with Adobe touch since 8.1 upgrade.

When reading a document my screen will freeze and go blurry at times, especially if my PC goes to sleep.
It seems to have started after I upgraded to 8.1, and yes my Adobe touch is up to date.

Although our team members have seen similar issues, we have not determined the root cause of the problem yet. It appears to be caused by graphics card driver failure or incompatibility with the Windows 8.1/RT 8.1 operating system after resuming from temporary suspension of an Windows Store app.
Have you seen this error message on your Windows 8.1 desktop when your device/PC "wakes up" from sleep?
So far, we have not seen the problem with Microsoft Surface RT / Surface Pro tablets and most PCs.
If you are willing to troubleshoot, could you update your graphics card driver to the latest version that supports Windows 8.1 to see if the problem still persists?
Thank you for your help.

Screen freezes and goes white and whiter but works when moved?

okay so my macbook had this issue with the screen where it will freeze and slowly turn brighter with horizontal distortion. when i tilt the screen back or forward it will flick for a few seconds then work normally.
it started about a month ago and it's gradually getting worse and worse. now i actually have to 'stretch' the screen far back to see whats going on.
i believe that it could be a connection issue between the monitor and the logic board but wont take it to a macstore just yet because i still want to find a way to fix it myself.
another thing is- i've been reading some posts and im not the only user with this problem! i've found a good dozen of people with this same problem(occured between 12~18 months after the purchase) and it seems most of them, including myself, was too cheap to get apple care and has expired warranty.
so please! if you know a way to fix this problem at home please please let me know!
if you have this problem and your warranty expired and live in melbourne, we should visit a macstore and convince(or force) them to fix our macbooks free of charge

Hey Friends,
I have the same problem, it's not as bad as yours seems but its very annoying. It only happens when i use my skype and for a short while after, it doesn't seem like it really effects my computer other wise but it just worries me because I can't afford to pay for software problems and this is the second time my macbook has had a problem. >:( If you find a solution let me know please.

My lock button no longer works on my ipod touch and now i have all kinds of problems with it freezing and kicking me out of apps. Is there any way to get this fixed and were would i go to get it fixed?

Please Help!!!! I have an ipod touch 4th gen. and since the last update the lock button no longer works, this has caused it to have a lot of problems now like freezing all the time, kicking me out of almost all my apps, some times even when if locks on its own its not locked and buttons with be pushed in my pocket, and this causes the battiery to die fast. I really love my ipod and would like to just get it fix if possible for a reasonable about of money. Anyone know of a place I can get it fixed in Ft Lauderdale Fl area or is there something I can do?

Have you tried:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
Apple will exchange your iPod for a refurbished one for this price:
Apple - Support - iPod - Repair pricing
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Stratosphere- Problem with Screen Capture and Group Text Reply

I have a problem with the side button that locks/unlocks the phone. I don't know why it happens but sometimes when I press the side button to lock the phone it takes a screen shot and send its to my Gallery under the folder ScreenCapture. I can't figure out why it does this sometimes, and when i want to actually take a screen shot I cant.
Anyone know how exactly you can take a screen shot?
Another question i have is with Group Texts. Is there a way to reply all when I receive a text that was sent to multiple people or can I only reply to the sender?
Hope someone can help thanks!

Hello kfeatherstone! I can provide you with instructions for taking a screenshot:
1. Press both the Power and Home buttons briefly.
2. You should hear a “click” sound and the screen will say “Screen captured. Saved as image file
In regards to your messaging, "reply to all" is not an available option. I hope this information helps!
ChaunceyM_VZWSupport
Follow us on twitter @VZWSupport

Problems with screen tilting and zooming

I've been using my touch for web browsing quite a bit.
One persistently annoying problem I keep having is switching between the touch and other devices. The problem is not unique to any platform. It happens on my iMac at home and the XP laptop at work.
Whenever I browse an web page on my touch I do things like:
- double tap to zoom text to just the right size
- flip the device back and forth between horizontal and vertical to make whatever content I'm looking at fit the screen better.
Overall, I'm very pleased with web viewing on the touch, but whenever I view web content on my iMac or PC, I keep having issues:
- double tapping on the screen doesn't work. I usually remember that it isn't a touch screen and use the mouse, but double clicking ona web page never does anything but select text or open a new page.
- flipping the iMac or XP laptop on its side doesn't seem to have any effect on things inside the machine, but frequently has disruptive effects on the surroundings. The XP laptop has so many cables plugged in that when I grab the screen & rotate I inevitablly disconnect something or yank the speakers off the desk. It just plain doesn't work on the iMac as there really isn't any room on my desk. I think I'll go check Ikea's web site for firmware updates on the desk.
It just seems like the iMac and PC aren't working in a natural way like the touch. I have noticed it usually happens right after I'm using my touch. Maybe I should update the firmware on the iMac or PC? Has anyone had the 1.1.2 update show up for their iMac or PC? (or desk?)
Is anyone else having these issues?

Hi and welcome to the discussions!
I agree with Barbara. That is unacceptable.
Did they have you try to create a new user account or perform an archive and install? If the problem happens in all apps, or when just the Finder is open, it is either an OS issue, or more likely a hardware problem such as bad video on the midplane. An archive and install or creating a new users account can help eliminate software as a possibility and are two of the steps that Apple almost always suggests when their is odd behavior similar to what you describe.
Also, try shutting down and unplugging all cables fromyour iMac - including the wall - for 15 minutes. Then plug in the power cord while simultaneously pressing and holding the power button on the back of the computer. Let go of the power button and press the power button once more to start up your iMac. That would reset the SMU.
Another thing to try before calling them again is to reset the PRAM.
- Shut down the computer.
- Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
- Turn on the computer.
- Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
- Hold the keys down until the computer restarts and you hear the startup sound for the second time.
- Release the keys.
Your computer's PRAM and the NVRAM are reset to the default values. it might reset date and time settings, but that is not fatal.
I honestly do not think that any of what I suggest will make a difference, but it will eliminate a great number of possibilities. I think it is either a bad backlight or bad video, but that is just a guess.
Give those a shot and call Apple back. Then you can tell them what you have done and they will probably recommend that you take it in to an Apple repair center for further diagnostics.

All of you who use the 80gb ipod classic and have problems with it freezing and syncing with itunes...well I have joined the club. This is a serious issue with apple and they need to correct it. I have tried everything to no avial.

This is beyond frustrating. I just wasted 70 dollars between a new battery and gas for my ipod 80gb classic. It was having major issues syncing and freezing with itunes. I tried everything possible and noticed that a lot of people have been having the same issues with their ipod classics as well. I must have restored it several times and now it just totally bit the dust. Now I have to shell out 130 dollars to send it in to apple to be rebuilt/fixed. This is nonsense and I just cant believe apple isn't doing anything to address this issue. My ipod was doing great for about nearly 5 years and now this. I even down-graded to itunes 10.7, but by the time I had it set up to try, that's when my ipod totally failed and will not even come on. Grrrrrrrrrrrrrrr

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

Since upgrading to Lion I have Quicktime problems, it will not let me export files to iTunes, it is telling me file maybe damaged this is with wmv and quicktime formats, I also have problems with quicktime freezing and no sound on some files

Anyone got any ideas?

OK, I did as you suggested, the first step didn't seem to do anything, I selected to download it said immediatly "thankyou for downloading" but didn't ask permission as normal downloads do and it was also instantanious, no download time waited.
So I went onto the second step, downloaded and ran the free trial, showed lots of errors as I'd expect something selling a service to do. I have no idea what the registry does but am wary not to mess with it as if its damaged it makes things very very difficult. I don't know what to do with the results on that one. The messages all seem the same:
The Default Value in HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App paths/Your App exe contains an invalid path...etc and then goes on to specify a file or someters and numbers and semi colons. There are 388 like this. Again, I have no idea what to do with that information or how essential a registry clean is. About 5 years ago I had a Sony Ericsson mobile which would not transfer pictures to my computer. I called Sony up and they did a registry clean for me. It did nothing, I was still unable to transfer pictures and made a mental not to never ever get another Sony Ericsson handset. I can't help feeling a sense od deja-vu with this so am reluctant to do anything to the registry unless someone is there to pick up the peices on the other end as I can't just afford to go out purchase another computer hard drive.
Then I went back, re-downloaded the itunes again, this time it did actually try to download something.
I got an error message:
Error writing to file: C:/Config.Msi\2b8263.rbf. Verify that you have access to that directory
To which I said I did and to "retry"
It seemed to download fine! I have no idea what was different this time. Nothing I did was any different other then going from your link rather then the pop-up link I normally get. Maybe its just better to use a different link?
Thanks again!

Problems with screen, keyboard and trash when logging in?

Hey. When I restart or turn on my mac the login screen pops up, as per normal, but for some reason the screen is really dim, like only 4 squares dim, and so is the keyboard. I thought it was the ambient light sensor because I'm usually in a well lit room but I tried it in a dim room and the same thing happened. When I log into my account, it doesn't change and I have to push the the F2 and F6 keys so the screen and keyboard is at max. What do I do to stop this from happening? Also, the trash always has this folder called "recovered files" in it. Where does it come from? And how do I stop it from appearing? Thanks in advance!

Hi Fonzo
For backlight functions not working correctly try an SMC reset (http://support.apple.com/kb/HT3964), read the instructions through carefully before attempting.
As for Recovered files:
One or more Recovered Files folder may appear in your Trash after restarting your computer. The recovered files are temporary files used by Mac OS X applications. Usually temporary files are deleted by an application when it no longer needs them. If an application quits unexpectedly, the temporary files may not get deleted by the application. When you restart your computer, Mac OS X moves these temporary files to the Trash.
You can retrieve useful files by dragging them out of the Trash. In most cases, however, the temporary files are not important and it is safe to empty your Trash. Check with the manufacturer of the application if you are not sure.
J.C

Anyone having issues with iphone 5 having issues with screen freezing and cant text

Screen is freezing, when texting it deletes the characters automatically as well

Would it matter if others were?
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

I am having problems with my computor freezing and going black screen and then coming on again,

i have a windows 7 hp elite and am having problems with it freezing and going black, was doing it on the zynga games, not it is with everything. i have cleaned, defraged, and shredded files, etc and have all the updates and even had it restored, but nothing is working. any ideas?

remove power cord, take battery out, hold the start button for 4 min, put battery back and press start lightly and hit f8 immediately severals times. it may start up right away or take several times.

I have an iphone5 which is currently off ( network I use to have with sprint) but now I'm using wifi. All of my apps work fine except my safari (web). When I'm ready to search suggestions won't pop up and my screen will freeze and go blank. HELP PLS

I have an iphone5 which is currently off ( network I use to have with sprint) but now I'm using wifi. All of my apps work fine except my safari (web). When I'm ready to search suggestions won't pop up and my screen will freeze and go blank. Even my bookmarks won't load. I don't know what the problem is can someone please help

I have an iphone5 which is currently off ( network I use to have with sprint) but now I'm using wifi. All of my apps work fine except my safari (web). When I'm ready to search suggestions won't pop up and my screen will freeze and go blank. Even my bookmarks won't load. I don't know what the problem is can someone please help

Gaming problem blurring, freezing and going with onboard GPU with the AMD Radeon HD 7560D

HP Pavilion p7-1534 Desktop, OS windows 8, My problem is that i can not play games with out them blurring and or freezing and going. And i updated the drivers to see if that would solve the problem but it did not. I did diagnostic on the GPU but it said it was OK. I tried lower game settings it still does it. I am using the onboard GPU to play games and it is AMD Radeon HD 7560D Graphics. My CPU is AMD A8-5500 APU.
This question was solved.
View Solution.

dwellas,
What are the titles of the games your having difficulty with?
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
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Problems with screen freezing and going blank...

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