Problems with sending/receiving picture messages

Does anyone know how to sort problems with sending/receiving picture messages on the iphone 4S?  I've gone through all the re-setting etc at the place I bought it and it still doesn't work!! Spoken to 02 and they said it's an issue with Apple software?? Any help appreciated.

Can you send/receive SMS's? If so, and you can't send/receive MMS's, and MMS is turned on in Settings, 99.9% of the time the problem is on your carrier's end...most likely MMS is not provisioned properly on your account, regardless of what your carrier is telling you. Call back & have them remove MMS from your account & then re-provision your account for MMS.

Similar Messages

  • Can't group text or send/receive picture messages! Please Help!

    Hell Everyone,
    so I just recently switched from my Iphone back to my blackberry for simplicity/practical reasons...I couldn't deal with the iphone anymore. In doing so, I came across a problem. I am not able to send group texts or send/receive mms. Everytime I try to do so, the text has a red 'X' next to it showing that it didn't go through. I am currently with ATT and have tried calling them to resolve it but no one knows.
    here are some of the steps I took to resolve it
    1. Resetted to Factory Settings - Did not work
    2. Made sure all the settings in my text message options is selected properly - Did not work
    3. Deactivated iCloud/iMessage on my previous iPhone - Did not work
    4. Called ATT and had them make sure BB Data plan was on my plan, and it was - Did not work
    Can someone please help?
    Thank you,
    Pogos

    Hi and Welcome to the Community!
    With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
    1) Register HRT
    KB00510 How to register a BlackBerry smartphone with the wireless network
    Please wait for one "registration" message to arrive to your Messages app
    2) Resend Service Books
    KB02830 Send the service books for the BlackBerry Internet Service
    Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
    3) Reboot
    With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
    See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Hopefully that will get things going again for you! If not, then you should re-contact your mobile service provider for formal support...be sure to request their dedicated BB support group. MMS is a specific service level that must be properly enabled on BBs in order to function. Often, the first support group you reach will not understand the proper method for configuring this on BB...but their dedicated BB support group will.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Phone no longer can send / receive picture messages after "support" call

    Hoping someone can help.
    A few weeks ago my phone was having intermittent problems sending picture messages (text are fine). I would sometimes have to retry several times for it to go through, but I could always get it to go through. I have a LG VX9400, btw.
    Since it did not resolve itself I decided to place a support call. During that call the technician did "nothing", but after he had me dial *228 option 1 I can no longer send messages at ALL! I was then told I needed a software upgrade or could not be helped further. Now I've received the software update and it still does not work. It has been escalated to engineering and closed (without contacting me) and has been attributed to my phone, but nobody can tell me how they came to this resolution.
    I have had this problem in the past where it's been on the Verizon network the configuration has to be changed (there have even been blocks that I've never put on there), but nobody is willing to dig into this and says I now have to reflash, hard reset my phone or get another one.
    Also note, mobile web even for account management doesn't work (I did have blocks, have since taken them off so not sure if I have to wait). It also seems I am getting a message receipt failed when I turn my phone off and on, again I only noticed this after calling support.
    Any help / suggestions / etc greatly appreciated as I really don't think it's my phone since it was working (albeit intermittent) prior to the "support" I received from Verizon.
    Thanks!!

    @MySlickDeals
    It's very upsetting having picture messaging issues, especially after calling in to technical support and not getting the issue resolved. Let's get this worked on right away.
    Have you tried deleting the old text and picture messages and retrying? Please also remove and reinsert the battery and retest.
    Does this happen everywhere or just one location? After the software upgrade did they hard reset the device?
    Hard reset instructions:
    From the main screen, press Menu.
    Scroll to Settings & Tools.
    Scroll to Phone Settings, press OK.
    Scroll to Security, press OK.
    Enter Lock Code ???? displays,
    enter the 4 digit lock code ( default: last 4 digits of phone number ).
    Scroll to Reset Default, press OK.
    Reset Default - Preference Settings will be set to factory defaults. Press <OK> to continue. displays, press OK.
    Scroll to Revert, press OK
    If you are still experiencing issues after this reset please send me a PM and I will look into your account.
    Thank you

  • Problems with send receive Email ( Adobe Interactive)

    I have heard the E-Learning(Send, Receive, and Process Interactive Forms via Email in SAP NetWeaver Application Server ABAP (RIG session 4A)
    ) about this topic on this webpage but i still have to many problems. Can somebody give me a source code, that i know how this works. Or is there a source code anywhere in the sap?
    I hope anybody can help me, Thanks!

    Thanks. I have written Programm, but it does not work as i want it to do. I will send an Email with attached Adobe Interactive Firm to [email protected]. I tried it with "*lo_recipient = cl_sapuser_bcs=>create( sy-uname )" at the marked(bold, fat) position. It worked but the Email was send to my SAP-Account, but i want to send to [email protected], so I tried this (see at code in bold, fat):
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    lo_recipient = cl_cam_address_bcs=>create_internet_address( lo_rec ).
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    Can anybody help me please???
    Kevin
    Here my Code:
          Report FP_EXAMPLE_01
          Printing of documents using PDF based forms
    REPORT z_example_02.
    Data declaration
    DATA: carr_id TYPE sbook-carrid,
          customer          TYPE scustom,
          bookings          TYPE ty_bookings,
          connections       TYPE ty_connections,
          fm_name           TYPE rs38l_fnam,
          fp_docparams      TYPE sfpdocparams,
          fp_outputparams   TYPE sfpoutputparams,
          error_string      TYPE string,
          l_booking         TYPE sbook,
          t_sums            TYPE TABLE OF sbook,
          l_sums            LIKE LINE OF t_sums,
          fp_formoutput     TYPE fpformoutput.
    PARAMETER:      p_custid TYPE scustom-id DEFAULT 38.
    SELECT-OPTIONS: s_carrid FOR carr_id     DEFAULT 'AA' TO 'ZZ'.
    PARAMETER:      p_form   TYPE tdsfname   DEFAULT 'FP_EXAMPLE_01'.
    PARAMETER:      language    TYPE sfpdocparams-langu   DEFAULT 'E'.
    PARAMETER:      country  TYPE sfpdocparams-country DEFAULT 'US'.
    Get data from the following tables: scustom(Flight customer)
                                        sbook  (Single flight reservation)
                                        spfli  (Flight plan)
    SELECT SINGLE * FROM scustom INTO customer WHERE id = p_custid.
    CHECK sy-subrc = 0.
    SELECT * FROM sbook INTO TABLE bookings
             WHERE customid = p_custid
             AND   carrid   IN s_carrid
             ORDER BY PRIMARY KEY.
    SELECT * FROM spfli INTO TABLE connections
             FOR ALL ENTRIES IN bookings
             WHERE carrid = bookings-carrid
             AND   connid = bookings-connid
             ORDER BY PRIMARY KEY.
    Print data:
    First get name of the generated function module
    CALL FUNCTION 'FP_FUNCTION_MODULE_NAME'
      EXPORTING
        i_name     = p_form
      IMPORTING
        e_funcname = fm_name.
    IF sy-subrc <> 0.
      MESSAGE e001(fp_example).
    ENDIF.
    Set output parameters and open spool job
    fp_outputparams-nodialog = 'X'.    " suppress printer dialog popup
    fp_outputparams-getpdf  = 'X'.    " launch print preview
    CALL FUNCTION 'FP_JOB_OPEN'
      CHANGING
        ie_outputparams = fp_outputparams
      EXCEPTIONS
        cancel          = 1
        usage_error     = 2
        system_error    = 3
        internal_error  = 4
        OTHERS          = 5.
    Set form language and country (->form locale)
    fp_docparams-langu   = language.
    fp_docparams-country = country.
    *fp_docparams-fillable = 'X'.
    *fp_docparams-langu   = 'E'.  "wird jetzt automatisch gesetzt, bzw. kann dynamisch verändert werden
    *fp_docparams-country = 'GB'. "wird jetzt automatisch gesetzt, bzw. kann dynamisch verändert werden
    currency key dependant summing
    LOOP AT bookings INTO l_booking.
      l_sums-forcuram  = l_booking-forcuram.
      l_sums-forcurkey = l_booking-forcurkey.
      COLLECT l_sums INTO t_sums.
    ENDLOOP.
    Now call the generated function module
    CALL FUNCTION fm_name
      EXPORTING
        /1bcdwb/docparams  = fp_docparams
        customer           = customer
        bookings           = bookings
        connections        = connections
        t_sums             = t_sums
      IMPORTING
        /1bcdwb/formoutput = fp_formoutput
      EXCEPTIONS
        usage_error        = 1
        system_error       = 2
        internal_error     = 3
        OTHERS             = 4.
    IF sy-subrc <> 0.
      CALL FUNCTION 'FP_GET_LAST_ADS_ERRSTR'
        IMPORTING
          e_adserrstr = error_string.
      IF NOT error_string IS INITIAL.
        we received a detailed error description
        WRITE:/ error_string.
        EXIT.
      ELSE.
        MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
                WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
      ENDIF.
    ENDIF.
    Close spool job
    CALL FUNCTION 'FP_JOB_CLOSE'
      EXCEPTIONS
        usage_error    = 1
        system_error   = 2
        internal_error = 3
        OTHERS         = 4.
    IF sy-subrc <> 0.
      MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
              WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
    ENDIF.
    *********************Send the form*******************
    *********************to the Customer*****************
    *********************via Email***********************
    *IF i_down = abap_true.
    DATA: filename TYPE string,
            path TYPE string,
            fullpath TYPE string,
            default_extension TYPE string VALUE 'PDF'.
    Data:
    lt_att_content_hex TYPE solix_tab.
    *DATA: data_tab TYPE TABLE OF x255.
    CALL FUNCTION 'SCMS_XSTRING_TO_BINARY'
      EXPORTING
        buffer     = fp_formoutput-pdf
      TABLES
        binary_tab = lt_att_content_hex.
    CLASS cl_bcs DEFINITION LOAD.
    DATA:
    lo_send_request TYPE REF TO cl_bcs VALUE IS INITIAL.
    lo_send_request = cl_bcs=>create_persistent( ).
    DATA:
    lt_message_body TYPE bcsy_text VALUE IS INITIAL.
    DATA: lo_document TYPE REF TO cl_document_bcs VALUE IS INITIAL.
    APPEND 'Dear Vendor,' TO lt_message_body.
    APPEND ' ' TO lt_message_body.
    APPEND 'Please fill the attached form and send it back to us.'
    TO lt_message_body.
    APPEND ' ' TO lt_message_body.
    APPEND 'Thank You,' TO lt_message_body.
    lo_document = cl_document_bcs=>create_document(
    i_type = 'RAW'
    i_text = lt_message_body
    i_subject = 'Vendor Payment Form' ).
    DATA: lx_document_bcs TYPE REF TO cx_document_bcs VALUE IS INITIAL.
    TRY.
        lo_document->add_attachment(
        EXPORTING
        i_attachment_type = 'PDF'
        i_attachment_subject = 'Vendor Payment Form'
        i_att_content_hex = lt_att_content_hex ).
    CATCH cx_document_bcs INTO lx_document_bcs.
    ENDTRY.
    lo_send_request->set_document( lo_document ).
    DATA:
    lo_sender TYPE REF TO if_sender_bcs VALUE IS INITIAL,
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    lo_sender = cl_cam_address_bcs=>create_internet_address( lo_send ).
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    lo_send_request->set_sender(
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    i_sender = lo_sender ).
    Create recipient
    DATA:
    lo_recipient type ref to if_recipient_bcs value is initial.
    Data:
    lo_rec TYPE adr6-smtp_addr VALUE '[email protected]'. " Empfänger Receiver
    lo_recipient = cl_cam_address_bcs=>create_internet_address( lo_rec ).
    *lo_recipient = cl_sapuser_bcs=>create( sy-uname ).
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    lo_send_request->add_recipient(
    EXPORTING
    i_recipient = lo_recipient
    i_express = 'X' ).
    *lo_send_request->add_recipient(
    *EXPORTING
    *i_recipient = lo_recipient
    *i_express = 'X' ).
    Send email
    DATA: lv_sent_to_all(1) TYPE c VALUE IS INITIAL.
    lo_send_request->send(
    EXPORTING
    i_with_error_screen = 'X'
    RECEIVING
    result = lv_sent_to_all ).
    COMMIT WORK.
    MESSAGE 'The payment form has been emailed to the Vendor' TYPE 'I'.

  • PI - Problem with a receive WSDL message with encode (envelope)

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                   <xs:element name="ErrorDescription" type="xs:string" />
                   <xs:element name="Count" type="xs:int" />
                   <xs:element name="Accounts" type="ns1:TTUDInquiryResultArray" />
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             <xs:complexType name="TTUDInquiryResultArray">
                <xs:complexContent>
                   <xs:restriction base="soapenc:Array">
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                      <xs:attribute xmlns:n1="http://schemas.xmlsoap.org/wsdl/" ref="soapenc:arrayType" n1:arrayType="ns1:TTUDInquiryResult[]" />
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    Hello,
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    Thanks to Raj for pointing out that I did not have the thread link
    Hope this helps,
    Mark
    Edited by: Mark Dihiansan on Dec 12, 2011 2:34 AM

  • Problems with sending/receiving texts/phonecalls

    I purchased an iPhone 5 recently, however I cannot receive phone calls. I also cannot send or receive messages from phones other than iPhones. Any ideas?

    Can you send/receive SMS's? If so, and you can't send/receive MMS's, and MMS is turned on in Settings, 99.9% of the time the problem is on your carrier's end...most likely MMS is not provisioned properly on your account, regardless of what your carrier is telling you. Call back & have them remove MMS from your account & then re-provision your account for MMS.

  • Having problems with sending/receiving iMessages.  Have tried everything listed by apple to diagnose the issue.  I'm still not able to send/receive iMessages

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    THANK YOU SO MUCH stussaar!
    My Mother did what you said for the Spam and my number was in there about 100 times. She deleted all them. Deleted me as a contact and then rebooted, then she text me and I text her back and I went right into the Spam again. I told her to tell TMobile this so then can maybe help and remove my number from Spam on their end.\
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    Thanks again!!!
    Mike

  • Experiencing issues sending/receiving MMS messages after updating to iOS 6

    I, like so many others, have been experiencing problems sending/receiving MMS messages after updating to iOS 6.  Other than that, I really do like the new update.  I have an iPhone 4S with Verizon.  I have been to Verizon, and the issue is not with my plan; it is definitely with the update.  My friend updated her phone also, but her phone is just the iPhone 4.  She does not experience these issues.  Is Apple aware and trying to fix the problem?  It is soooo frustrating!  I cannot send/receive picture messages, nor can I send/receive group messages.  ---  Has anyone come up with a solution to fix it yet, or is it something that Apple will have to do? 
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  • Problem with iOS 7 - picture/video iMessages bug?

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  • I bought an unlocked iphone 5 with 32mb especially so I could use any wireless carrier that I wanted to.  Why does apple hold me prisoner to use only the carriers that apple wants?????  The only thing I can't do is send and receive picture messaging.

    I specifically bought and paid for an unlocked iphone 5 from APPLE so that I could use any wireless carrier I wanted to.  I have been paying ATT WAYYY too much money the last 20 years.  But for some reason APPLE wants to keep me from using any wireless carrier - and I can only use the carriers that APPLE will let me.  WHY????  I paid my money!!  I expected a lot more than I got.  The only thing I can't do is send or received picture messages, but it makes me so Mad that I can';t do that!!!

    If you bought an unlocked iPhone then it will work with any carrier but will work only under the restrictions or requirements the carrier sets for its customers.  Apple has nothing to do with that.  You are describing a problem of restricted access created by the carrer.  If you cannot carry out the functions you want, talk to the carrier and see what limits they are placing on you.  An unlocked iPhone is fully capable of all functions the carrer allows.

  • Why won't my iPhone 5 send or receive picture messages?

    I recently purchased a new iPhone 5 on Vodafone, since I've had it I've been unable to send or receive picture messages.
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    Have you called AppleCare?
    No, it doesn't have anything to do with picking up 3G at all. I sent at least 5 pictures back and forth last night on my iPhone 5 with another person who has an iPhone 5.
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  • Since update, will not send or receive picture messages unless using imesage

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    I have the iPhone 4 with Sprint.
    Friend has the iPhone 4s with Verizon.

    Check settings/message and make sure MMS is ON.  Also chcek that your carrier/your plan allows sending of pictures over MMS

  • HT4623 Unable to send or receive picture messages

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  • Problem with Send and Receive Emal In SAP System

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    Dear !
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    I logged in SAP system with user Basis01 (with email u1Afes.com ) -> then,using tcode SBWP -> new message -> send to u2Afes.com with Internet Mail type and then status message with green light -> sending ok
    and then I have used Microsoft Outlook 2007, I logged with account u2 ->check email -> Ok. I saw message which send from u1
    Finally, My problem is how can receive mail in SAP system without using Microsoft Outlook
    For example:
    Login system SAP with Basis01 account (with  u1Afes.com ) -> tcode SBWP ->New Message -> send to u2Afes.com
    and then
    Login system SAP with Basis02 account (with u2Afes.com ) -> tcode ??? ->
    To receive email from Basis01 (with u1Afes.com )
    Please help me now
    Thanks
    I replace "@" with "A" because of banning email of this forum.
    This quote is about sending email in local network. And we can't receive any email from the outside email address. Addition if I wanna send email to internal email in Internet (we've just tried with email address in local network) What should I config in SAP and Exchange ?
    By the way, Is SAP Server IP added to Relay Agent for sending or receiving mail ?
    Regards
    An NLP
    Edited by: An NLP on Apr 6, 2010 7:03 PM

    Hi,
    This problem is a classic problem of mail routing via Exchange. Exchange like most mail servers use the domain part of the email address as a means to route mails. So I will make an assumption that your main company mail addrss is "User @ fes.com".
    So when you send a mail to the "User @ fes.com mail" address the mail is delivered to your Outlook mail address as this is the default route for company.
    (Q) So how do you get your Exchange server to relay the mail into the sending SAP system?
    (A) The easiest way would be to setup and unique mail domain for your SAP system. I always recommend "user @ client.sid.company.com" which in your case would be "u1 @ 100.PRD.fes.com". You can then instruct Exchange to send any emails addressed to 100.PRD.fes.com domain to your SAP system. Also using this format of address you can configure multiple mail connections into multiple SAP systems.
    (A) Another answer would be to enter the "Full" email address (LOcal and Domain part of address) into the routing rule for Exchange e.g. "U1 @ fes.com" so that all emails addressed to this user will be delivered into SAP. However this method requires a lot of Admin as you will have to update Exchange with ALL email address that need to receive emails. Also if your corporate mail address is "U1 @ fes.com" then all mails will be forwarded to SAP.
    I would definitely NOT recommend this method but the decision is up to you.
    P.S. The IP address of the SAP system is entered into the mail header of the email. This is standard practice in SMTP relay. You can suppress this header in Exchange
    Hope this helps
    Michael

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