Problems with shuffle gen. 2 not recognized by computer or itunes

Hello to all who may help me solve my problem.
I received a Gen. 2 Shuffle with 1GB several years ago, and used it over that time. It has lasted longer than 2 laptops and I hate to throw it away if it isn't fixed or the problem isn't solved soon.
I received a Win. 8 laptop as a gift two years ago, and now my laptop is not recognizing the shuffle. The laptop is an ASUS model.
Besides receiving the message "This device is not recognized by the computer," I researched and installed and uninstalled iTunes following all instructions I could find online. I have iTunes 11.3.
My biggest concern is the message I have after studying "hardware ids" in the device. It reads "USB\DEVICE_DESCRIPTOR_FAILURE". I have uninstalled all USB root hubs and rebooted several times.
It works fine on my sister's computer.
What steps would I take to fix it?
Thanks for any help.

I'm having the same problem (except this isn't a new shuffle).
How do I "restart" an iPod shuffle? I have it plugged into my MacBook Air via its dock but it's not recognized in iTunes. iTunes does recognize my iPad (under Devices). Yesterday the MBA recognized both devices. I tried it also on iTunes on my Mini but no go there either.
I've rebooted both machines. No go.

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I have a 3rd Generation ipod touch that is not recognized by itunes or my computer. My itunes works with other apple devices I own. I cannot reset the ipod touch and can never get to the screen where it is supposed to show a red battery to turn it off. I can't reset it. Have tried to use the suggestions on the apple site to no avail. Any suggestions ?

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

IPod Touch (2nd gen) not recognized by computer and iTunes

When I connect my iPod Touch to my laptop, running Windows 7, neither the computer nor iTunes recognizes my iPod. Everything worked before with Vista.
When I plug the iPod into the computer the iPod does turn on put the battery doesn't charge and the iPod does not show on the Device Manager.
I have gone through and uninstalled and the reinstalled iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application support. With no positive result. In fact I have done it twice.
In going back to make sure everything had installed I have noticed several things.
The Apple Software Update, Bonjour, iTunes folders and Common Files are located in Program Files(x86) There are also copies of the Bonjour, iPod, Common Files, and iTunes folders are also located in the Program Files folder. Are these file locations correct?
Also, I have read somewhere that there should be usbaapl.cab, usbaapl.inf, usbaapl.sys files. I can't find any of these file. Are these files necessary?
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greetings rkonrv and welcome to Apple discussions !
it seems your have seen this KG then.
maybe this tip by Beebopp (though a little off topic) will provide some pointers:
+This solution is very similar to one above but worked for me. Am using iPod Touch 2nd Gen with 32 bit version of Windows Vista where the iTouch is being seen by Windows but does not show in iTunes. In my case it was being identified by Windows as a camera. I tried un-installing and re-installing iTunes and all the other Apple apps with no luck. Was almost ready to throw in the towel when I did one last search for alternate solutions and found the following instructions to reinstall the drivers, but instead of having the system look to the c:\Windows\inf or c:\windows\system 32 folders for the drivers, the path is changed to C:\program files\common files\Apple\Apple Mobile Support\Drivers, which is apparently where Vista installs the drivers. Once I changed the path the driver properly reflected the iTouch as a USB device, and not a digital camera. Try this if you are having similiar issues.+
+Here are the steps:+
+1. Verify you have the following files usbaapl.cat, usbaapl.inf & usbaapl.sys in the following directory "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers"+
+2. Log in using an ADMINISTRATIVE account+
+3. Single left click on START+
+4. Single left click on RUN (You may need to change the start menu to 'classic view' to see RUN, you can change back after if you like)+
+5. Type in " devmgmt.msc " then hit Enter (Don't type in the quotes)+
+6. Look for Imaging in the Device Manager window, and click on plus sign (In Vista you may not see the "Imaging" option. Look under "Portable Devices" as an alternative)+
+7. Now you should see " Apple iPod " as a device underneath Imaging (or Portable Devices)+
+8. Right click on " Apple iPod " then single left click on Properties+
+9. Single left click on the " Driver " tab+
+10. Single left click on " Update driver "+
+11. Select " Install from a list or specific location " or "Browse my computer" whichever shows on your version of Vista+
+12. Single left click on " Include this location in the search " if shown+
+13. Paste " C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers " (Don't type in the quotes) into the box " Include this location in the search "+
+14. Single left click NEXT and keep clicking through until " Apple iPod USB Driver " is detected, if no list appears then you should see the little animated circle thingie spinning. It's looking and working. Be patient.+
+15. Hopefully you will get a successful message.+
+16. The correct drivers(s) are now installed.+
+17. Start up iTunes, and see if you iPod is detected again.+
good luck !

Replacement Shuffle Still Not Recognized In Windows Or iTunes

Hello everyone,
I was having the orange/green light issue and my 512MB shuffle was not recognized in Windows or iTunes 7.0.1. I contacted Apple and they replaced my shuffle - after I attempted all documented fixes and running the Shuffle Reset Utility.
I plugged the replacement in and received the message "xxx iPod shuffle cannot be updated. The required disk cannot be found." I found an article on how to remove some temp and application files. I did that and also ran "checkdisk" on my laptop and that error went away. The problem is now the shuffle is not recognized in iTunes or Windows once again. The shuffle did come up for less than 10 seconds as the "F" drive and then disappeared and could not be relocated.
Here is the real rub for me - I plugged the shuffle into my wife's laptop running iTunes 7.0.1 and it works just fine!! Since my laptop is my primary - this is still a major issue for me.
Does anyone have a fix for this? This has to be a Windows disk or driver issue.
Does anyone have a fix for this type of issue? It is obviously a Windows disk or driver issue.

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Hello obks1984
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Problems with shuffle gen. 2 not recognized by computer or itunes

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