Problems with signing up for apps with a blackberry curve 9300

I bought a new curve on wind mobile, and I signed up for a blackberry ID.  I must have forgotten the password because it won't let me in now and when I try to reset it, the site says that the verification code (the one that's used to make sure I am not a spam-bot) is incorrect.  I've tried more than ten times, but I keep getting the same message.  Is anyone else having the same trouble?  Any known solution?
cheers
Darci

Wow.  I have no idea how this happened, but at some point, I lost my Apple Root Certificate - that seems important.  I reinstalled it from http://www.apple.com/certificateauthority/ and all is right with the world - and Adobe CC Desktop Installer.

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    sjwilliams wrote :
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    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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    removing the battery may fix some glitches on the phone but it doe's erase files.
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  • Need help with a Blackberry Curve 9300, please...

    Hello, everyone, I had a look around the forum and came across a post which offered advice one what to include in questions, so I have tried to include the info below. 
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    Model info and OS version (Go to Settings, then Options, then about): Blackberry Curve 9300, OS 6
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    BT device model/version (you will have to look at the BT device): Don't know what this means
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    Hey MaggzieP,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    This KB article will determine if it is a software or hardware related issue for the camera: www.blackberry.com/btsc/KB15544
    Also if you tried more than 1 SIM card in the BlackBerry Curve 9300 smartphone and it still shows SOS, this could be hardware related as well.
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    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

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