Problems with Sky Broadband and Talk services in Derbyshire and Nottinghamshire | 05 August 2015

If you live in Alfreton, Clay Cross North Carlton, Tickhill, Whitwell or Worksop we know you're having problems getting online and with making calls this evening.
The problem has been caused by a break in fibre cables near to Chesterfield town centre.
We're working with the local authorities to gain access to the site of the fault.
The latest news we have is that repair work is likely to start late this evening once access has been granted and it could carry on overnight tonight. We'll provide our next this update if we receive any news this evening.
Calls to emergency services are unaffected.
We're sorry for any inconvenience caused.
Last updated: 17:30

MissChandler wrote:
I want to cancel my broadband and Talk services only, keeping my Sky TV. First of all, is this possible?
Second of all, how do I go about this? I don't have a phone and I'm not calling on my mobile with those extortionate charges to be on hold for hours and for Sky to try and "resell" their services etc.
You can cancel your broadband and talk services and keep Sky TV but if you do this and don't have another provider lined up then you will be without both.
Calls to Sky are charged at local rate so if you have free minutes on your mobile with your network operator then calls to Sky are free as they would use these free minutes. Sky will only accept a cancellation by speaking the the account holder.

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Having problems with my Broadband and BT will not ...

Hi
For the last TWO years I have had problems with my broadband.
The problem is that my hub keeps re-synic it self. Yes I know that this supposed to happen but surly not up to 10 times a day, (some times 6 times in one hour) Every Day.
I have no extension sockets just a Phone & broadband hub connected to the master socket
I know the problem is neither with my BT Hub or my phone as I have replaced with another of each and the problem still persists.
I have checked my wiring, BT have checked the exchange all appears to be OK. BT sent a engineer to check my master socket and because they could not find a fault I got charged £80 and I still got the problem.
I explained to the engineer that I think the problem is the Length of cable between the point were the line comes in and my master socket (it over 9 meters long) which goes all round my flat (maybe picking up electrical interference) , but they have refused to move my master socket to make it shorter.
What else can I do ? It BT responsibility for the wiring between the point the line accesses my property and the master socket but they wont do any think to correct matters. All I am told they could send a engineer but it will cost if they can't find the fault.
As I said this problem is been going on for over two years , I can not use my laptop, Internet radio without losing connection after a hour or so. I am getting very frustrated and thinking of cancelling my BT contract, and going to some where else.

Hi thanks for reply
The problem is not with my computer. Its only about 2 feet away from the hub
It my Broadband hub that problem is with. The Blue broadband light on the Hub goes out, after a couple of seconds comes back on flashing orange, then after about 30 seconds it stops flashing and remains a steady orange, then returns to blue again.
I know the hub is supposed to this occasionally to re-synic for difference in line speed etc, but surly not every day and some times about ten times in a day. I have sat here and watch it do it even up to six times in a hour. It not a faulty hub as I have replaced that and still the problem persists
I can hear intermittent broadband type noise on my phone but again I have replaced the filter many times (and the telephone) but the fault is still there.
I think it must be electrical pick up.
I have no extension socket (just the hub and phone connected to the Master socket)
I have asked BT to come and shorten the cable between were the line Enters my Flat and Master socket, (The cable is over 9 Meters long and goes all round my flat before getting to the MASTER socket.
But even though cable before the master socket is BT's responsibility they refuse without me paying a call out charge of about £80 to come out to shorn it.
So for the last Two years I have the problem but I am getting very frustrated now, so am thinking that when my contract runs out in a couple of months I will go to another suppler that will move my master socket for Free. Why Should I pay £20 pounds a month for rubbish service>

I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S.

I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S. Please I need help to continue believing in Apple. Thanks a lot. If anybody speak spanish better.

Was it purchased from an official Apple Store, not a reseller? Only Apple Stores sell official factory unlocked phones. The others sell hacked to unlock phones, and the unlocking is unstable.
Try these steps, as needed:
1. Reset phone - press both home and on/off buttons for at least 10 seconds until the Apple logo appears.
2. Settings > General > Reset > Reset Network Settings.
3. Replace SIM card (and reset network settings again)
4. Restore Phone in iTunes using a backup
5. Restore in iTunes as new, without using a backup

HT5262 I update to IOS 6.1.3 in my Iphone 4S and don't saved SHSH an APtickets, after it I experiment a problems with my Idevice, it show service provider but don't show signal in any place,I want to know if its posible repair my device

I update to IOS 6.1.3 in my Iphone 4S and don't saved SHSH an APtickets, after it I experiment a problems with my Idevice, it show service provider but don't show signal in any place,I want to know if its posible repair my device

anduran wrote:
I update to IOS 6.1.3 in my Iphone 4S and don't saved SHSH an APtickets, after it I experiment a problems with my Idevice, it show service provider but don't show signal in any place,I want to know if its posible repair my device
Basic troubleshooting
Reset
Restore with back up and if required as new

UK - Any Problems with O2 Broadband

Hi trusted people,
Opinion always valued - I have had a search of the discussions already, but was wondering has anyone had any specific issues with O2 broadband and their Macs, notably over wi-fi and their iMac G5 and Intel based (nothing but bother with Sky broadband problems with connection drop (another topic)).
Does accessing MobileMe work swell?
Is it easy to keep secure? Install?
In a fortune position where I can pretty much get any broadband provider, apart from Virgin (not paying their prices), and plugging for O2 for cost and the fact I am limited to 5mb anyway and I have £10 to spend a month.
Any help would be appreciated, going to order at end of week.
Cheers
Olly

Opinion always valued - I have had a search of the discussions already, but was wondering has anyone had any specific issues with O2 broadband and their Macs, notably over wi-fi and their iMac G5 and Intel based (nothing but bother with Sky broadband problems with connection drop (another topic)).
I have been with 'Be' broaband for years without issue. O2 purchased 'Be' last year and they are basically both the same. So if Be is good O2 are good.
The only difference with O2 is they dont go up to 24 megabits whereas Be do. However to get 24 megabits you need to be very close to your phone exchange.
But O2 provide a wireless N adsl2+ router.
O2 offer 1:1 contention Sky dont or ever will give you that.
Does accessing MobileMe work swell?
that is not dependant on O2, mobile me works with any reliable internet connection.
Is it easy to keep secure? Install?
Is what secure? mobile me? that depends where you access it from.
Install, mobile me is not application that you install it is a service. Sure you have to configure your mail for mobile me, but that is easy, and you have a mobile me system preference panel that you configure.
If you can only get 5mb then you are far from the phone exchange, Virgin cable can offer you a faster service if you can get cable in your area.
If you get an iphone or any other O2 phone you can have o2 broadband for £7.34 per month.

HT4199 Had problems with my broadband going down at weekend, since it came back on unable to join wifi BT say it is because my wifi settings are missing on my iPad can anyone tell me where to find seething details IP address etc

Had problems with my broadband going down at weekend, since it came back on unable to join wifi BT say it is because my wifi settings are missing on my iPad can anyone tell me where to find seething details IP address etc

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Problem with users disabling ARD client service

I've got a problem and i'm not quite sure of the work around. I'm a PC guy by nature and can't quite figure this out.
I'm having a problem with users disabling the ARD service from the sharing menu. Unfortunately users need to have admin privleges to do their work so I can't simply give them a standard account.
I've hidden the ARD user account i created from the login window through Netinfo, but I need to find a way to stop users from shutting the ard service down.
They don't seem to understand that the company requires that it be on the computer. Now, I'm the one who is set as the admin for ARD in the building, however we really just use it to rollout drivers, install packages, and its a lifesaver for remotely fixing problems with programs. The company didn't really buy it to spy on the employee's.
Is there any way to hide the service from an admin level account? Or keep them from shutting it down?
BTW, this would have to be done on multiple machines running both panther and tiger.
Any help would be appreciated as I'm not quite sure where to start.

First, as a matter of policy, let them know this service is active, and needs to remain active. If they disobey this instruction and turn it off, you have a human resources issue, not a technical issue.
Second, there are very few enterprise users that need admin access to their machines. Oh, they ALL think they do, and there will be howling when non-admin status is first imposed, but we have 350 users in a publishing environment with less that 20 setup as admins. Those users are almost all superusers who assist others in a technical role.
We have far fewer software problems like this and with ARD, IT can install/ authorize installation of software remotely should a user need that. It simply does not dramatically impact our users to have non-admin access. On the other hand, we recognize that a FEW users will need more access, and grant that on a case-by-case basis.

Hi i have problem with my iphone 4g volumen, is low low and i restarte the phone but continue thse same

i have problem with my volume

What sort of service problems are you having exactly? Has this happened after you updated to IOS6? Have you tried erasing and reinstalling? Where was your back up?

Is someone with iMac 2010 users have problems with the monitor. I mean horizontal stripes and dark screen ?

Is someone with iMac 2010 users have problems with the monitor. I mean horizontal stripes and dark screen ?

Mine's a late '09, but there have been display issues with iMacs.
Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

140063685933 this is the receipt no Apart of two purchase there all rest I never received was a problem with the system they couldn't be download and naw you are charging me Haw unprofessional is that and more than an hour can't find how to get to custom

140063685933 this is the receipt no
Apart of two purchase there all rest I never received was a problem with the system they couldn't be download and naw you are charging me
Haw unprofessional is that and more than an hour can't find how to get to customer service to correct the mistake
Just so fed up will never ever pitches anything waiting of time and money

Apple is not here. Apple does not answer questions here. There are only volunteer users here.
The charge to your credit card takes place before you download the app.
If you are having problems downloading the apps that you bought, you will need to explain the issue in detail if you wish someone to help you.

Problem with Edit IN function between LR 2.3 and PS CS3

I recently upgraded my system to a Windows Vista 64 bit Core 2 Quad with 8 GB. Lightroom now works and loads images the way it should. I do have one major concern and need any help possible.
I am using LR 2.3 in 64 bit and PS CS3 ver 10.0.1 (which is 32 bit - loads slowly but otherwise works fine). The problem I am encountering is in LR Develop / Photo / Edit In... - using any of the menu items:
"Edit in Abode Photoshop CS3"
"Open as Smart Object In Photoshop"
"Merge to Panorama in Photoshop"
"Merge to HDR in Photoshop"
"Open as layers in Photoshop"
Photoshop opens but no image(s) are exported and I receive the message in LR - "The file could not be edited because Adobe Photoshop CS3 could not be launched."
Photoshop, however, was launched but no image exported and so I can't work on the image in PS. The appropriate TIFF image is created in LR for the first two menu items - nothing for the last three menu items.
I can create a partial work around by setting PS as an external editor, however, I can't use 4 of 5 of the menu items.
All the menu items work fine in Windows XPpro.
Any help is much appreciated.
PS I also tried the most recent Window 7 RC with exactly the same results.
Thanks
Bob

Don
I wasn't shouting - I just cut and paste the exact text and font in its original size and type as was shown in the message. Never had a thought that someone would be offended by cutting and pasting exactly what was in a message - it would appear that John Williams saw it for what it was.
However, sorry if I offended you.
Bob
Date: Mon, 1 Jun 2009 19:15:15 -0600
From: [email protected]
To: [email protected]
Subject: Problem with Edit IN function between LR 2.3 and PS CS3
There is no reason to shout. There are only other users here trying to help.
>

I have a problem with itunes when I sync the saved music and want to sync my iphone 5 ios 7.0.6 no longer passes the music thing is that just stays on "waiting for sync" and not worry please help are more than 400 songs that do not want to hear who are wi

I have a problem with itunes when I sync the saved music and want to sync my iphone 5 ios 7.0.6 no longer passes the music thing is that just stays on "waiting for sync" and not worry please help are more than 400 songs that do not want to hear who are wi

Plawexki wrote:
... do you know if the contacts, photos, messages etc will be wiped?
Yes... Everything will be Wiped and Replaced with what is currently on Your Mac.
SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/
You may find this information of interest...
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunesI have a problem with the iTunes Store, I have a

I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunes U. In my screen I get only ipad2 Podcast, iTunes U Downloads. My problem is I can not access any application to download music, videos, books, etc..
ITunes will be installed wrong or what should I do to activate these options?

Go to the front page of the Store, and click Change Country. Make sure it is set to the country where you actually are.
Then you will be able to see everything that is for sale in your country, which, depending where you live, might or might not include music.

When I connect my nano to my computer I receive the following message: There is a problem with this drive. Scan the drive now and fix it. My computer recognizes the ipod but the play lists saved in my itunes library are not the playlists that are on my na

When I connect my nano to my computer I receive the following message: There is a problem with this drive. Scan the drive now and fix it.
In addition, when I connect my nano, my computer does recognize but the library and playlists in my Itunes is not the same as the library/playlists on my ipod (on this ipod). If I purchase new songs from itunes, they go to the library on the computer but I cant get them to the ipod playlist.

bump, I have same issue. thanks, MM

I had problem with my apps,they open for a while and closes with in seconds i cant acess them

i had problem with my apps,they open for a while and closes with in seconds i cant acess them and i had this with all apss,expect apple apps

Do you have a lot of apps? Did you use a lot of apps recently? If so, many of them may still be resident in memory even if you aren't currently using them. Double-tap the home key and you should see the app tray with a list of most recently used programs. Press and hold the icons in the tray and remove the ones you don't use often to remove them from memory. Powering off and then back on might also help.
My wife's iPod does that sometimes, and it's usually because we run out of memory due to apps remaining in memory even when not used. The suggestion above is how we normally fix the problems.

Problems with Sky Broadband and Talk services in Derbyshire and Nottinghamshire | 05 August 2015

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