Problems with skype account

My account has been restricted, I have filled the verification form 2 times, the guys from skype support keep telling me that nothing can be done, and keep asking me to fill the form, and then asking me to resubmit information already on the form. 
I have in frustration asked them to refund my skype credit to my card, which also they refuse to do
anyone knows how I can get this resolved, this has been going back and forth with skype support for almost 10 days now.

I think the first thing you can try is to use another web browser.  
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