Problems with sonic extender application, Problems with sonic extender application, Problems with sonic extender application
I installed Sonic Extender and at first had no problem with it. Then I connected with a different internet connection and now it will not connect. What is the easiest way to get technical support help. I called and also submitted a request for someone to call me. I had no luck or help with either.
Hi Alex,
I tried the process you described on my machine using LabVIEW 7.1 and could not reproduce the behavior. If you can clarify the version you were using that will be helpful. I will have to clean a test machine and try it again without LabVIEW installed, and get back with you if the problem appears. In the meanwhile, I found the following KB which, while not referring to the exact same problem you are describing, does address the evaluation message issue. You can try to follow the steps at the end of the KB, and let me know if that worked.
http://digital.ni.com/public.nsf/websearch/1E1FB3C19E8E0A9986256F8D0077D0E6?OpenDocument
Regards,
Aluma G.
National Instruments
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Please Help! Problem with 'whistle' when using Audition and Premeire Pro 1.5 with Audigy
I hope someone can help with this problem. The start of these messages is at the bottom. Any suggestions would be most welcome...Bill Allen
Hi David (00)... Thanks for your reply. I just wanted to let you know
that I am going to post all of this correspondence on as many Creative
forums that I can find in hopes of finding someone that help with this
problem.
I will advise you of the results
Thanks again...Bill Allen
----- Original Message -----
From: "Creative Americas Customer Support"
To: "Bill Allen"
Sent: Saturday, February , 2006 :39 AM
Subject: Re: Creative System Information (English : Adobe Premeire Pro .5
and Adobe Audition) (KMM987992I6636L0KM)
> Sir,
>
> The only time that I've see a random tone being generated as you
> decribe, it was necessary to update the system bios to correct.
>
> While we are able to playback and record with the card and it's included
> software, Adobe continues to not allow you to monitor what you're
> recording. As best we can tell, there's nothing wrong with the card and
> I would urge you to check with Adobe for any "monitor recording"
> switches that may be in their software.
>
> For faster service please reply with previous correspondence when
> replying to this email.
>
> Best Regards
> ,
>
> David (00)
> Team Specialist
>
> Technical Support
> Creative Labs Americas
>
>
>
> To provide feedback on your "Creative Experience" please click on the
> following link:
>
Link removed
>
> This link is provided so that you may provide feedback on your "Creative
> Experience". If you require further troubleshooting or have additional
> questions simply reply to the original mail and we will be glad to
> assist you.
>
> Original Message Follows:
> ------------------------
> Jeen... I appreciate, very much, your reply. But I don't appreciate
> trying
> to be 'ping ponged' back and forth between Creative and Adobe. While I
> realize that you can only deduce a solution from what I tell you, I
> believe
> that if you re-read my description of the problem you will realize that
> the
> problem is with the sound card and it's associated software. Otherwise
> why
> would the system work as expected when it it turned on the next morning?
>
> I would also like to know where the 'tone' comes from. When recording
> video segment (with audio) through the firewire connection of the
> Creative Audidgy 2ZS card, after a short while the audio is replaced with a
> constant tone (as I said, it is about 200 Hz). If I record the video thru the
> Firewire connection and the audio through the 'Line-In' connection,
> there is no problem with the recording the audio track 'tone free'. However,
> sometimes but not always, when the audio is played back the tone will
> appear. This has happened with both Adobe Premeire Pro .5 and Adobe
> Audition. It is not in the audio track of Adobe Premeire Pro .5 or
> Adobe Audition, so the problem must lie with the Creative Audigy 2ZS card or
> it's associated software. I'm sure your audio engineers have knowledge of
> this problem and I would appreciate an answer.
>
> Thanks...Bill Allen
>
> ----- Original Message -----
> From: "Creative Americas Customer Support"
>
> To: "Bill Allen"
> Sent: Friday, February 0, 2006 2:5 AM
> Subject: Re: Creative System Information (English : Adobe Premeire Pro
> .5
> and Adobe Audition) (KMM9780I6636L0KM)
>
>
>> Dear Bill,
>>
>> Thank you for replying back to Creative Technical Support.
>>
>> With regards to your issue, I understand that you are having
> difficulty
>> getting the audio to record from the applications Adobe Premiere Pro
> .5
>> and therefore not sound during the playback.
>>
>> As you have verified that the sound card is working properly with the
>> other applications on recording or playback, this could be due to the
>> improper setup for the audio in the Premiere Pro .5.
>>
>> You may like to refer to Adobe for assistance on the configuration of
>> the audio settings as we are not in a better position to advise you on
>> third party software.
>>
>> Should you have not sound or issues with our software, please feel
> free
>> to contact us so that we can assist you.
>>
>> For faster service please reply with previous correspondence when
>> replying to this email.
>>
>> Best Regards
>> ,
>>
>> Jeen
>> Technical Support
>> Creative Labs Americas
>>
>>
>>
>> To provide feedback on your "Creative Experience" please click on the
>> following link:
>>
Link removed
>>
>> This link is provided so that you may provide feedback on your
> "Creative
>> Experience". If you require further troubleshooting or have additional
>> questions simply reply to the original mail and we will be glad to
>> assist you.
>>
>> Original Message Follows:
>> ------------------------
>> Ronshone... Thanks for your reply.
>>
>> Here is the information you requested:
>>
>> Sound Blaster Audigy 2ZS
>> PID: 0 03 50 00 00 00 02
>> Driver Ver: 2.8.4
>> Firmware : 0.0.0
>> Model: SB.0350
>> Serial Number: MSB0350472004288E
>> Ink stamp: 50SPT470D
>>
>> The Audigy 2ZS is the only sound card installed
>> The Audigy 2ZS card is at least one slot away from the graphics card.
>> The Audigy 2ZS card is one slot away from another card.
>> The Audigy 2ZS card is properly seated in the PCI slot.
>> The PC's internal wires have been moved away from the Audigy 2ZS card
> .
>> The 'on-board' sound is disabled thru the BIOS.
>> The 'on-board' game port is disabled thru the BIOS.
>> The XP Pro operating system is up to date with all updates.
>> There were no background operation going at the time of the tests.
>> The anit-virus program was closed
>> The CPU is not overclocked.
>> And, I am the Administrator.
>>
>> The card came in a Creative retail Box along with the input unit that
>> mounts
>> in the dri've bay. I can't recall what that is called.
>>
>> I have relocated the sound card to a slot that is 4 slots away from
> the
>> graphics card and slot away from another card, in this case an
>> additional
>> IDE dri've controller.
>>
>> I have performed the test you outlined. I found that I had to record
>> using
>> the 'line in' source input. And I had to playback using the 'wave'
>> source.
>> As far as that test is concerned, everything worked. However when I
>> bring
>> up Adobe Premeire Pro .5 I do not hear the audio when capturing, and,
>> even
>> though the audio meters in Premeire Pro in indicate that there is
> audio
>> playing from the audio track on playback, I hear nothing from the
>> speakers.
>>
>> I then brought up the Creative Speaker Settings requester and did a
>> diagnostic test. All tests indicated "pass". But when I click on the
>> 'Speaker Settings' and perform the 'Speaker Test' I hear nothing. I
>> should
>> add that in both mixers, the Creative Surround Mixer and the Play
>> Control
>> mixer, all inputs and outputs are selected (not muted). Also when I
>> performed this same test yesterday the 'Speaker Test' worked fine.
>>
>> On rebooting, the 'Windows XP' sound is heard from the speakers.
>> Bringing
>> up Adobe Premeire Pro .5, the audio played as expected. The 'Speaker
>> Test'
>> in the Creative Surround Mixer also worked as expected.
>>
>> I then recorded the rest of my program using the Adobe Premeire Pro
> .5
>> 'Capture' requester and when I tried to playback from within Adobe
>> Premeire
>> Pro .5 all I got was a constant tone (about 200 Hz), even though the
>> audio
>> meters in Adobe Premeire Pro .5 indicated that the audio was good and
>> had
>> no constant tone.
>>
>> I rebooted the computer and brought up Adobe Premeire Pro .5 and my
>> program. Without making any changes to either mixers, Adobe Premeire
> Pro
>> .5
>> performed, and the sound played, as expected. In the 'Play Control'
>> mixer
>> only the 'wave' was acti've. All the rest were muted. It was the same
>> for
>> the 'Creative Surround Mixer'.
>>
>> I am at a loss as to what the problem is. Any help would be
>> appreciated.
>>
>> ...Bill Allen
>> ----- Original Message -----
>> From: "Creative Americas Customer Support"
>> @customercare.creative.com
>> To: "Bill Allen"
>> Sent: Monday, February 06, 2006 9:42 PM
>> Subject: Re: Creative System Information (English : Adobe Premeire Pro
>> .5
>> and Adobe Audition) (KMM933384I6636L0KM)
>>
>>
>> Dear Bill,
>>
>> Thank you for contacting Creative Technical Support.
>>
>> With regards to the issue you are having, I would really appreciate it
>> if you can provide me with the model number of the sound card. It
>> should
>> start with CT or SB followed by 4 numbers found on the sound card. I
>> also need the serial number which can be found on the sticker and the
>> ink stamp which is printed on the back of the card. This number will
>> not
>> be located on any of the stickers and it will not be labeled. It is a
>> number that has been stamped on the card itself, possibly near the
>> outer
>> edge of the card to determine the best advice for you.
>>
>> Did the sound card come pre-installed in the PC, comes in a plastic
>> cover or brown box or did it come in a Creative retail box package?
>>
>> Below is a link that may help with the location of the model number.
>>
>> Run a keyword search for SID2456 from the link below.
>>
Link removed
>>
>> I also need you to try the following recording test.
>>
>> SELECT THE RECORDING SOURCE IN SURROUND MIXER
>> . Go to Start Programs Creative SB Audigy Surround Mixer
>> 2. Click on the Recording Source (should be on the right side of the
>> mixer under the REC label)
>> 3. Change the recording source to Analog Mix
>> 4. Mute the other analog sources (Mic, CD Audio, Auxiliary, Tad, PC
>> speaker) that you don't want recorded with the audio stream.
>> 5. You may wish to select "record without monitoring" by click on the
>> (+) above the Analog Mix recording source. This keeps the source from
>> playing out to speakers while recording
>>
>> TEST RECORD THE AUDIO
>> . Go to Start Programs Accessories Multimedia Sound Recorder.
>> 2. Click the Record button (red dot)
>> 3. Talk into the microphone
>> 4. Let it record the source for a little bit
>> 5. Hit the Stop button (black square)
>> 6. Hit the play button (single arrow pointing right)
>> 7. You should now hear the audio that you recorded.
>>
>> If you are still having issues, I recommend you to ensure the
> following
>> for the audio installation and test:
>>
>> - The card is the only card installed other than the Graphics card.
>> - The card is at least one empty slot away from the Graphics card.
>> - Place the soundcard away from all the others.
>> - That the card is seated properly in the PCI slot.
>> - Move the PC's internal wires away from the soundcard.
>> - That the on-board sound on your motherboard is disabled through the
>> BIOS.
>> - That the on-board gameport is disabled through the BIOS.
>> - That your motherboard BIOS is up-to-date.
>> - That the operating system is up-to-date with the latest service
> packs
>> and patches.
>> - That there are no background applications open when you attempt the
>> solution.
>> - That the anti-virus program is disabled.
>> - That if you are over-clocking your system, return all options to
>> their
>> recommended settings.
>> - That you access the PC with administrator rights.
>>
>> Do reply back to me if you are still having problems with any error
>> messages prompted. Thanks.
>>
>> For faster service please reply with previous correspondence when
>> replying to this email.
>>
>> Best Regards
>> ,
>>
>> Ronshone
>> Technical Support
>> Creative Labs Americas
>>
>>
>>
>> To provide feedback on your "Creative Experience" please click on the
>> following link:
>>
Link removed
>>
>> This link is provided so that you may provide feedback on your
>> "Creative
>> Experience". If you require further troubleshooting or have additional
>> questions simply reply to the original mail and we will be glad to
>> assist you.
>>
>> Original Message Follows:
>> ------------------------
>> User Detail
>> ----------------------------------------
>> Name : Bill Allen
>> Email Address : [email protected]
>> Self Description : Intermediate PC User
>>
>> Creative Product Information
>> ----------------------------------------
>>
>> Problem Type : I need help with a third-party software application
>>
>> Problem lies with:
>> ----------------------------------------
>> Adobe Premeire Pro .5 and Adobe Audition
>>
>> Customer's System Specification
>> ----------------------------------------
>>
>>
>> Detailed Problem Description
>> ----------------------------------------
>> I can hear sound from my computers speakers. The diagnostic tests
>> performed by the Creative software are all "OK", but I cannot record
>> audio with either of the two programs mentioned above. I have checked
>> everything I can think of and all of the settings appear to be "OK".
> I
>> have also updated the driver for the sound card. What can I do?
>>
>> Attachment :
>> [ Attachment Type: application/octet-stream Name: CTSi.cab]TeamRacing6 wrote:
b noir,
I can get itunes to start if I disable Bonjour or if I "repair" it first. Sometimes I can repair Bonjour though add/remove programs, sometimes it will only "repair" using WinRar. Sometimes I have to "repair" Bonjour 2 or 3 times to get iTunes to start.
I have tried uninstalling and reinstalling at least a dozen times. I have tried redownloading iTunes at least 5 times and from different links. This leads me to believe that the dnssd.dll file is not itself corrupt, but this newest version is causing a conflict with XP somewhere somehow.
Team, iTunes 10.2.2.12 has just been released. I installed it and checked, and BonJour's been updated to version 2.0.5.0, and there's a new 2.0.5.0 version of dnssd.dll on my system. So I reckon it's worth a try updating to that to see if it's of any help with your trouble. -
Hi there, I cannot open bridge and I get this warning, "Adobe Bridge Cannot be Opened because of a problem. Check with the developer to make sure Adobe Bridge CC works with this version of Mac OS X. You may need to reinstall any updates for this application and Mac OS X" although bridge has been running on my Mac for over a yera. I have installed all current updates for Mac and reinstalled Bridge again from CC and still get the same issue? Any advice?
Would you please provide details about your setup?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Is Adobe Premiere Elements 10 compatible with Windows 8? Or maybe it will have problems?
Is Adobe Premiere Elements 10 compatible with Windows 8? Or maybe it will have problems?
Riccardo Pesare
I have Premiere Elements 10 on Windows 8.1 64 bit, and it runs well there.
But, I must disagree with SG when he writes
It will likely run. But it will not be able to take advantage of Windows 8's advanced architecture (including the 64-bit operating system and ability to access more than 4 gigs of RAM).
You can prove to yourself that Premiere Elements 10 is a 64 bit application running on Windows 8 64 bit. To do this use the Process Explorer Sysinternals and add a Image Type Column readout. When you do this for Premiere Elements 10, 11, or 12 on Windows 7, 8, or 8.1 64 bit, the readout tells you that you are working with a 64 bit version.
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
And, as a 64 bit application, Premiere Elements 10, 11, or 12 Windows should be able to take full advantage of the 64 bit system when Windows 7, 8, or 8.1 64 bit.
I suspect SG is thinking Mac not Windows in his comment. It is my recollection that Premiere Elements 10 Mac is still a 32 bit application on 64 bit system. And, you are using Windows, not Mac.
We will watch for his clarification on this point or for support for what he posted as is.
ATR -
FSM with JMF 2.1.1(a) and one more problem. !! URGENT
Good AfterNoon All...
I am working on JMF 2.1.1 and I want to show a .avi file in fullScreenMode.
How can i do so with jdk 1.4.
I have gotten viewComponent and control comp.
My application is running sucessfully. NO PROBLEM.
But i want to show the movie in FSM . In order to do so, what i am doing is , I remove view
Comp from my JFrame (in which whole of the process is going on.) .
Add that viewComp in fullScreenWindow (which is initilized Window with parent frame.).
But here some problem is there. According to me, it is painting problem.
viewComp is removed successfully from frame but not added in window.
Layout of window is border and i am adding viewComp in center of window.
Running movie is not visible in Window. WHY ? what could be the possible reason.
Is it possible or It can't happen. ?
One thing more.... HUH...
I have a menubar in frame with file and tool menus.
when player initilized and movie starts running . You know what happens.
Clicking on menu(s) doesnot cause menuitem(s) to visible or pull down. ?? Oh ! GOD.
viewComp is at center and controlComp is at South.
When i click on say fileMenu. file Menu pressed as always happens with swing's color but menuitems donot visible.
WHY ?
It seems that menuitems are visible ....hamam.ma...mmm I mean they are hided by viewComp.
how to get ride of this problem. ?
Any idea is highly appreciated.
And it is nice working with JMF.Nobody .... ??
I have found the answer of my 2nd question but still first is creating problem.
Does anyone know it.. how to do it..
Full Screen Mode in JFM.
Thanks
Sanjeev Dhiman -
I use itunes on a Dell XPS502 with W7/64. In some cases have have problems to import CD's. The sound is very disturbed and the import need a lot more time than in normal cases. Is there a problem between itunes and W7/64 or a known hardware issue?
Example-CD : "Tracy Chapman , Telling stories" is not able to import . I have more such negative cases. But in other cases it works fine and the sound is great.
The firmware at the inbuild CD/DVD DS-6E2SH is the latest version.
What can I do??hi b noir,
I don't no about virtuel drives like you mententioned. In the mean time I have rebooted the XPS and run again the iTunes diagnostics. I think the back - chance in the registry was not ready to use. Now there are another results. They are the same in case of a running CD or a not running CD. The difference in total is like before. It takes more time that iTunes reads the (bad) CD and at the there is no good sound. In both cases ( running or not running CD) iTunes diagnostics gives as a result :
(the copie from ITunes shows the result of the not running CD from Tracy Chapman)
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Dell Inc. Dell System XPS L502X
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater-Bibliothek 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Treiber 1.55.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes-Seriennummer 00D7B2B00CD25750
Aktueller Benutzer ist kein Administrator.
Aktuelles Datum und Uhrzeit sind 2011-06-11 19:33:22.
iTunes befindet sich nicht im abgesicherten Modus.
WebKit Accelerated Compositing ist aktiviert.
HDCP wird unterstützt.
Core Media wird unterstützt.
Info zu Video-Anzeige
NVIDIA, NVIDIA GeForce GT 540M
Intel Corporation, Intel(R) HD Graphics Family
**** Info für externe Plug-Ins ****
Keine externen Plug-Ins installiert.
iPodService 10.3.1.55 (x64) arbeitet zurzeit.
iTunesHelper 10.3.1.55 arbeitet zurzeit.
Apple Mobile Device service 3.3.0.0 arbeitet zurzeit.
**** CD/DVD-Laufwerkstests****
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
D: PLDS DVDRWBD DS-6E2SH, Rev CD11
Audio-CD im Laufwerk
11 Titel auf der CD gefunden, Spieldauer: 42:07 auf Audio-CD
Titel 1, Startzeit: 00:02:00
Titel 2, Startzeit: 03:59:47
Titel 3, Startzeit: 07:19:27
Titel 4, Startzeit: 11:31:30
Titel 5, Startzeit: 15:31:50
Titel 6, Startzeit: 20:07:50
Titel 7, Startzeit: 24:27:15
Titel 8, Startzeit: 27:49:10
Titel 9, Startzeit: 32:41:25
Titel 10, Startzeit: 35:29:65
Titel 11, Startzeit: 38:38:00
Audio-CD erfolgreich gelesen (Suche nach alter Firmware).
Laufwerksgeschwindigkeit erfolgreich erkannt
Die CDR-Geschwindigkeiten des Laufwerks sind: 4 10 16 24
Die CDRW-Geschwindigkeiten des Laufwerks sind: 4
Die DVDR-Geschwindigkeiten des Laufwerks sind: 4
Die DVDRW-Geschwindigkeiten des Laufwerks sind: 4
After starting the import it is going slower and slower. If it is helpful I can send you a soundfile with these distortions.
best regards
tcgerd -
Hi ...
I have a problem with my ipod touch:
I can not activate my ipod with my Apple ID, it tells me that my account can not activate this device, but my apple ID is OK.
The proposed me as ipod help entering previous credentials, but the ipod is mine from the beginning, in fact I have my ballot, not bought down to another user.
Actually I do not know how to activate it in Chile were unable Store MacOnline solve my problem, it is for this reason that I am writing to see if someone can help me.
PLEAAASEEE
Thank you.
SebastianThanks for your answer.
actually, my ipod will not let me activate it with apple id, this happened when the new iOS acutalizó understand that has more security, but do not know what to do. -
I have a problem with Mail on my Macbook Pro. It is configurated with a gmail account, and now I can't access the mail. Is it possible to reboot the account or..? Please help:)
The question mark means the computer cannot find a bootable volumes so can;t do anything, That, combined with annoying sounds, strongly suggests a failed hard drive.
You can ask a "genius" at an Apple Rtail Store to test it but I'm pretty sure the drive is kaput. I'm hoping you had your data backed up. -
I am experiencing some major problems with my MacBook Pro. I have had some issues with it turning on/off at random times, but today, when starting, I get the grey start-up screen and a recovery bar. After filling in approx 1/4 of the way, the machine dies. After starting it in recovery mode, it will not allow me to download OS X Mavericks- it says the disk is locked. Any ideas? I do not have a back-up and do not want to erase everything before I have explored my options. Help?
try forcing internet recover, hold 3 keys - command, option, r - you should see a spinning globe
most people will tell you to do both pram and smc resets (google) and if you still have issues, either clean install (easy) or troubleshoot (hard) -
I restarted my IPod touch and when it comes to sign in with your apple ID, it will not let me it say cannot sign in, there is a problem with the server. Hooked to computer it came up with error 0x8000003 what do I do now to get this fixed?
Was the error number really 0XE8....
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
Lots of info about one user using multiple computers. What about multiple users with separate Apple IDs using same computer? Having problems getting my wifes new iPhone talking to her apple account on the computer we share (2 users)
You need to create a user account for your wife (or yourself depending on who has the current user account). When syncing, each of you should sign in as a separate user, login to iTunes and then sync. I had this problem when my sister got an iPhone. When we did her initial sync, everything on my iPhone showed up on hers. Apple gave me this solution.
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Hi my name Abukar I had an old apple ID and I had problem with signing it so I decided to make a new apple ID with a new email address, so how can I link with two apple IDs and how can I get back all my previous apps that I purchased before, I cloud stuff
It is not possible to do that.
Allan
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