Problems with sound button iPad mini retina
Dear all,
Have experienced a problem, sound on/off trigger somehow works automatically without touching it. This makes the display turn on/off an consumes battery. Don't know what to do. Video attached http://youtu.be/bns-0LN8d3o
Hey Daxon007,
Thanks for the question and the video, which was very helpful.
To isolate this issue, let’s try restarting/resetting your iPad mini:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If the issue persists after a restart/reset, try restoring your iPad with iTunes to isolate to hardware:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
http://support.apple.com/kb/HT5262
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Thanks,
Matt M.
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