Problems with startup, disk utility, everything else (it seems)

So I've been having problems with my iMac for about a week (I believe I'm running OSX 10.5 with whatever the most recent update is) (also, it's a 24" that I bought refurbed last October). I kept getting the ?file screen upon startup, but eventually it would start just fine.
I thought I managed to start and restart in safe-boot yesterday, but now I'm not so sure.
This morning I tried to do a Disk Utility from the install disk, only I'm a bit confused. This is supposed to find the hard drive, right? so I can do the tests to it and hopefully fix whatever problem there is? Because the utility was only finding the install disk, and then that got stuck and won't even eject (this is where I stopped because I had to leave for work). And when the install to where screen came up, there were no options for where to install the OS.
I haven't been able to get anywhere to run the hardware test or do a safe-boot or any of those options. I also have not yet called Apple or taken the mac into a store.
So I am starting to think that perhaps my hard drive is screwed. Am I right, or are there other things I should try first? (And if anyone has any suggestions for how to get that install disk to eject, I'd love to hear them--every time I tried that from the Disk Utility screen, I got an error.)

Hello b:
Welcome to Apple discussions.
To eject the disk, restart the computer while holding the mouse button down.
The rest of it sounds like hardware, but without being able to boot from the software install DVD, I cannot think of a way to go further. I would take the computer to an Apple store for diagnosis.
Barry

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