Problems with synching iTouch to iTunes windows. "Please restore ipod to factory settings" error message.

ITunes says "iTunes could not read the information on this ipod, please click restore to restore it to it's factory settings" every time that I connect my brand-new  iTouch to the computer.
The iTunes is for Windows, and is up-to date (version 10.7), and the iTouch is 4th generation.
Clicking "restore iTouch" does not help.
ITunes does not identify any available updates.
This same problem has occurred with different ipods synching to this same computer.
What should I do?
Thank you very much.

I was listening to my ipod through my friends
computer with itunes and then i got an error and all
the songs were taken off my ipod. when i got home i
tried to put them back but it said that i have to
restore my ipod to factory settings. So i downloaded
the ipod updater thing but when i run it i get an
error ( error number: 0x80040707 ) and then it says
access is denied and closes. Anyone know what to do
now? Ive reinstalled everything and tried anything
else i can think of. Anyone know how to fix this?
i also lost all of my songs and i am wondering if there is anything i can do? have you had any luck since you restored it to the factory settings? if you have heard anything or if anyone else knows how to get my songs back...i havent messed with or shutdown the computer since it happened, so i was wondering if my music could be in some remote file somewhere? thanks.

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