Problems with syncing  Adobe Ideas with Adobe Creative Cloud

Dear Sir/Madam,
Since yesterday (22.04.2014) I have problems with syncing Adobe Ideas (in my iPad) with Adobe Creative Cloud.
Could you please help me with this issue?
Thanks in advance

Hello,
I do not understand why there is no professional communication about the problem. I get the impression that Adobe doesn't know that many people use their App as advertised: As a quick professional sketching tool that syncs with Creative Cloud. Not to fix the problem means more people not trusting the cloud idea. I am actually a big fan of the CC, mostly because of regular updates. But the mobile apps seem to fall out of the normal update scheme. Are they not as important as the 'main software'?
When will the bug be fixed? Just to make clear: As there - up to now - is no other way to get the original idea files on the computer the adobe idea app is useless unless you fix the problem and/ or include the possibility to sync files via USB.
Meanwhile my Workaround:
You need Phoneview or another software that shows the files on your mobile device.
Open it - choose "Apps" - click on "Show all Apps" - click on "Adobe Ideas"
Than go to:
Library/Private Documents/documents/data/files/
there you find folders with cryptic names
Download one of the folders
Open the Folder
select all files in the folder and zip them
Change the extension from .zip to .idea
and voila
you can open it with Adobe Illustrator!
A long way, but for now the only solution to get the editable vector file on your computer.
Best regards
Jo Jacobs

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