Problems with syncing music files.

Hi there, i have an Iphone 4 running IOS 7.0.4 and have been experiencing problems whilst attempting to sync music files onto my iphone.
The tracks i want are shown perfectly fine in my library and play perfectly well. My iphone is set to sync my whole library to the phone, but when i sync my phone, it says the songs i want are on the phone, but have grey dotted circles next to them. Then when i disconnect the phone from my computer, there is no sign of them. I have been experiencing this problem for about a day now and would really appreciate any help anyone can provide.
Many thanks,
Chris Kanikula

Hi Chris,
Welcome to the Support Communities!
The grey dotted circle means the songs have not synced over to your iPhone.
Is it possible that you don't have enough room on your iPhone for your entire music library?
I would suggest following the instructions below to setup manual syncing, remove the songs that you are having issues with, and resync them.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
You can also download songs you have purchased directly to your iPhone:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Cheers,
Judy

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