Problems with the delivery of my ipod

On Jan 29, 2013 I took mi ipod nano 6th generation to an Apple Store here in my city, Valencia, Venezuela since I had some issues with the bottom home. They told me it was on warranty and they sent an order to Apple in Miami to replace my ipod for a new one. The person in the store told me it would take at least 3 weeks for the ipod to arrive to the local store in my country, but it's been 2 months today since I left the ipod there. I've gone twice to the store and they've told me there's no way to know if Apple already sent the product. At least, I checked with serial number that the ipod was already replaced. But how do I know what is the status of my order? I mean, how do I know if Apple sent the product and when??? Hope you can help me. Thanks

Try this site - http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod.

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HT3310 i have a problem with the headset of my ipod nano 4th gen. the right side don't have a sound. It comes in and out. what do I need to do?.. I am using the original headset eversince. I took it to an Apple Mac Center I was told they can't do anythin

I have a problem with the headset of my ipod nano 4th gen. the right side don't have a sound. It comes in and out. what do I need to do.. I am using the original headset eversince. I tool it to a Apple Mac Cennter and Taked with a Service Center Rep. And he told me that they can't do anything because they don't repair the ipod they didn;t even look at it. I was told instead to buy a new one. I was very disappointed.. This is already my 5th ipod though i am planning to buy a new one.. I still want it fixed so I can give it to my little sister

From the OP: "My old computer got a virus and when that happened all my music was lost. "
They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod.

Problems with the account ITunes in IPod

I changed my account (email) in ITunes. Synchronized mi IPod but when i want to enter in ITunes, appears the old login (email). What is the problem and how i can to solve it? When I enter at ITunes for PC, I dont have problem.
Thank you,
Marko

Head to Settings -> Store and tap the sign out button. Then log in with the new email address.
B-rock

I had a problem with the apps in my IPOD. They don´t open

I downloaded some free apps form ITunes and they work but after some days, they don´t open. The Apple Apps work fine but not the other ones. Somebody knows somthing about this problem?

Try resetting > Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Then restart the iPod > Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.

How I managed to solve the problems with the 1.2 iPod/7.0 iTunes Upgrade

As many of you know there are several people that have experienced a problem with or after upgrading their iPods and iTunes. While mine is not the definitive answer, it is one that worked for me and I hope that by sharing this, many will receive a benefit.
This applies mainly to Mac users as my platform is MAC OS X based.
Proceedure:
1. Download the stand alone copy of iTunes 7.0
2. Repair disk permissions. (I found that many of my iTunes permissions were in error after my initial upgrade to 7.0 directly via iTunes)
3. Perform a hard reset on your iPod (Menu and select buttons)
4. If your iPod is connected or disconnect it doesn't really matter, just make sure that it is ejected and not being used by iTunes.
5. Install itunes again.
6. Now iTunes is installed, it should see your iPod. (It may or may not try to sync. If is syncs let it, if not repeat step 3 with the iPod connected. This should facilitate it being seen by iTunes)
7. Perform a restore.
8. Just sit back and wait until it installs all the info back.
I tried this method and it worked. My iPod and iTunes are in perfect unison as before.
Hope this helps

Don - Specifically, what problems were you having before your fix? I'm able to upgrade my 60GB iPod to firmware 1.2, but then it gets the scrambled screen and freezes. I downgraded to 1.1.2 and re-loaded 1.2 with the same results. So far I haven't located any fixes for this problem, which could be hardware related.
Powermac G5, iMac G5, MacBook Mac OS X (10.4.7)

Hello, I have a problem with the iPod, is that the iPod does not sync all the songs that are on my Itunes. I have 373 songs on the iPod and iTunes 512 in ... What do I do?

Hello,i have a problem with the Ipod,is that the Ipod doesn't sync all the songs in my Itunes. I have 373 songs in my Ipod and 512 sons in my Itunes. What do i do?

Hello,
I take it you haven't unticked any of the songs listed on your iTunes Library? Also have you tried selecting all your songs which you wish to add to your iPod, and dragging them over your Devices "iPod Nano"; and seeing if that copies all songs on to your iPod?
Another idea is just check that your iPod has enough space for the rest of your songs to be added to your device.
Hope this helps.

Problems with the iPod Touch (sound)

Hey,
I was wondering (more like desperately hoping) someone can help me with my problem.
I've had my iPod touch for almost 2 years now but lately I've been getting problems with the sound.
When I bought the iPod, I bought some decent sennheiser plug-in earbuds too, because I find the one's delivered with the ipod pretty low quality.
For over a year, I loved my ipod touch (it's my second one) but one day, for some unknown reason, my sound was at not even half of the usual volume.
I've checked the settings but cannot find the problem, so I tested the ipod ears delivered with the ipod since they were new, same story (the left earbud was slightly louder than the right for some time but not too long, then they both gone quiet).
I've checked on the internet before and someone said "try jailbraking your ipod, because that sometimes helps, so I did but no effect.
So I set it back to fabric settings and went to a switch store, they listened and found it odd too so they send it in because it was still under guarantee.
Now (today), I've gotten a completely new ipod touch 16 Gb. So, happy as I was, I went home to put my music on it, and what happens? The sound is slightly louder than the previous one but still WAY too quiet! If I'm on the bus, its no use listening to it because I cant understand the lyrics cause of the background noizes the bus makes... Its p*¨ssing me off bigtime that its still way too quiet, anyone got any ideas how to fix it?
Please don't send useless reply's like get ya ears checked because Im in the army and they get checked regularly and they are perfectly fine!
Maybe with someone knows some other program or app that I can use so I can fix this very irritating problem?
I have had 6 iPods before, from the first one that came out to the ipod touch 16 Gb, and its only with this one that Ive started having problems about a year ago.
Plus my girlfriend has an ipod too (not a touch) and on her ipod, everything works fine, my earbuds included :s
Please help!
Thanks in advance!
Toby

Omg, I've put over 2 hours of work in it to reinstall other versions of itunes, ios n such to then find out that they DID NOT test my ipod and sennheiser earbuds that I gave in along with my busted itouch.... They told me they work fine... Now I took my girlfriends earbuds cause nothing worked, turned out they are both broken and now I need to go back to the store for new ones, dont think that the previous itouch wasnt busted then after all cause it was, tried with 10 different sets of earbuds
anyway Im a happy man again with a decent itouch and good earbuds, that I can lend from me girlfriend...
Thanks for the help anyway

I have a new hard drive and itunes and my computer (windows XP) no longer recognise my ipod. I also had the problem with the registry keys not being present but this has now been fixed. However i can no longer link my ipod up with itunes.

When I first tried itunes with my new hard drive there was the problem with the registry keys but something also flagged up about needing a signed driver. Is this anything to do with why Itunes and my computer no longer recognises when my ipod is linked up? Whatever i try under 'devices' my ipod is never available to sync up. If anyone can help I would be most grateful.

Thanks for your reply. Unfortunately this has not worked. I didn't have quicktime to begin with so I don't know if that makes a difference? After following the instructions, I get the "registry keys missing" problem appear again (which I've subsequently fixed again) and then when I connected the ipod I got the following message - 'Device driver software was not successfully installed'.
I've tried windows update but this doesn't do anything as '...the service is not running'.
Any suggestions?

I can not log on to my itunes account on my second generation ipod but I have no problem with the log on with my ipad. The password doesn't work on the ipod touch. Thoughts???

Trouble connecting to itunes store with my password on my ipod touch (2nd generation) but using the same apple id and password on my ipad2 I don't have a problem connecting to the store.
Need troubleshooting

I have the same thing, same issues. Just came from Colorado using my iPad extensively with no problems.
Get back home, there is an update on my home computer for Airport Extreme to 7.5.2 which I updated. Also updates for iPad for 4.3.4 and now last night 4.3.5.
Still does not work. I have not taken the iPad to another network locally, but my understanding is that it is not a problem with the iPad but with Airport Extreme's update. I have done all the resets, restarts, and turning on and off Wifi on the iPad and that does not work.
I would have to assume Apple is working on it. Very frustrating since I am on my Mac Pro, iPhone 4, and other things and no problem.

I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunesI have a problem with the iTunes Store, I have a

I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunes U. In my screen I get only ipad2 Podcast, iTunes U Downloads. My problem is I can not access any application to download music, videos, books, etc..
ITunes will be installed wrong or what should I do to activate these options?

Go to the front page of the Store, and click Change Country. Make sure it is set to the country where you actually are.
Then you will be able to see everything that is for sale in your country, which, depending where you live, might or might not include music.

My iPod Touch 3rd Gen is having problems with the touch screen being unresponsive, too responsive, freezing and constantly resizing. Is this a common problem? Is there a fix?

My iPod Touch (3rd Gen) is having problems with the touch screen being unresponsive, too responsive, freezing and constantly resizing. It varies between not responding when I tap the screen and acting as if I double-tap or tap and hold when I tap. Every so often it freezes for a minute or so and then comes back. The scren is constantly changing sizes too such that I often can't see most of the top status bar or other edges. This makes typing almost impossible, ruins most games and generally makes everything difficult, but otherwise the iPod is working correctly. Powering off, shutting down apps, letting it sit have not worked. This has happened once before months ago, but the issue resolved itself somehow. Is this a common problem? Is there a fix?

Try this for the freezing
http://www.apple.com/support/ipodtouch/assistant/ipodtouch/
Or if they don't work put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414

How do i recover the drivers that came with the delivery? (Dolby problem after 8.1update)

Hello there community!
I have a burning question.
I recently bought a thinkpad edge 540. Which came preinstalled with windows 8.
When i updated to 8.1 I lost my dolby audio, this seems to happen a lot more, reading through this community.
There is a solution for that, to just reinstall the audio input and output device with the drivers that came with the delivery. However, and here is my problem.
In the solutions given, they are talking about a section on the hard drive that should contain the drivers. In most cases E:\DRIVERS.
Unfortunately, thats not the case with me. I know there is a recovery partition, but i cant see it within windows.
I used this to reset to the factory defaults already, but i cant find a drivers section.
Im hesitant to update again to 8.1 now, because it gave me several issues. One of them was the intel wifi driver, which was hard to resolve in the beginning, but also now the DOLBY audio.
Can anyone tell me, where to find the drivers? or is it just not possible?
I dont have a drivers section, or partition on my hard drive anyway..
Can you guys please help me out? Since i like the dolby feature, and it would be a shame to not be able to update to 8.1. (safety issues and features).
I know there are more people encountering this problem, but the solution to just use the preinstalled driversection.. is not an option for me, sadly. Or perhaps I am wrong..
Any help is greatly appreaciated! Thanks guys!

You could try contacting the iTunes Music Store Customer Service and you may be able to persuade them to sanction a second free download however they are not under any obligation to do so. The policy on lost songs is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
You can email them from any of the links on this page: iTMS Customer Service

Problems with the ipod

I have already researched this problem to the max, so any other suggestions are welcome, but I have already read all the discussions on it as well as the Apple Documentation. I am coming here on the off chance someone knows soemthing and so I can document for the benefit of other ipod users.
I get "Disk cannot be read from or written to" when trying to synch ipod. The error message does vary a bit.
I have seen other users referred to this artile.
http://docs.info.apple.com/article.html?artnum=301267
This documentation is pretty useless as it says that everything can be wrong.
So far I have restored my ipod many times, formatted it for windows, checked it for errors in windows, updated my ipod software, updated itunes, tried various methods described all to no avail. It is not a problem with a specific file because I have tried transferring only 100 out of the 2500 files in my collection to no avail.
I will try updating my ipod from a different computer with a different library of music later tonight. So far I have not had access to a computer with a firewire drive so that I can make sure it's not a problem with the USB cord or interface.
Suggestions are welcome! If updating it with another comp does not work I guess I'll try to use the ipods warranty. If that doesn't work I'll try to replace the harddrive myself.

I have already researched this problem to the max, so any other suggestions are welcome, but I have already read all the discussions on it as well as the Apple Documentation. I am coming here on the off chance someone knows soemthing and so I can document for the benefit of other ipod users.
I get "Disk cannot be read from or written to" when trying to synch ipod. The error message does vary a bit.
I have seen other users referred to this artile.
http://docs.info.apple.com/article.html?artnum=301267
This documentation is pretty useless as it says that everything can be wrong.
So far I have restored my ipod many times, formatted it for windows, checked it for errors in windows, updated my ipod software, updated itunes, tried various methods described all to no avail. It is not a problem with a specific file because I have tried transferring only 100 out of the 2500 files in my collection to no avail.
I will try updating my ipod from a different computer with a different library of music later tonight. So far I have not had access to a computer with a firewire drive so that I can make sure it's not a problem with the USB cord or interface.
Suggestions are welcome! If updating it with another comp does not work I guess I'll try to use the ipods warranty. If that doesn't work I'll try to replace the harddrive myself.

My ipod uses 10.2 software, but iphone5 wants 10.7version, will this pose any problems with the content currently in itunes?

my ipod uses 10.2 software, but iphone5 wants 10.7version, will this pose any problems with the content currently in itunes if I downloand straight from itunes.com?

Your content is stored locally on your computer, when you update, it will not mess with your content at all.

Im having a problem with my mic on my ipod 5th gen it works but it douse not pick up any sound unless i talk right next to the mic. how can i fix this

im having a problem with my mic on my ipod 5th gen it works but it douse not pick up any sound unless I talk right next to the mic but it sounds low . how can i fix this

- Make sure the mic hole is clear and unobstructed. It is the little hole on the back by the camera lens(if has back camera). For the 16 GB one without the back camera the mic hole is on the top edge near the center.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Problems with the delivery of my ipod

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