Problems with the ESSO Componenet Password Reset

Good day,
I have a problem with the component of ESSO (Password Reset 10.1.4.0.1), they comment on the case:
Install PR_Server on a host with W2K3 Server and PR_Client on a host with XP, when entering the host client and I click the area to use the Password Reset user login and answer the questions to enter when you configure the client in this host once completed this step and have answered correctly answers allows me to change my user password, Aca my problem the second time performing the same procedure will not let me change my user password.
Someone can help me solve this problem...
Thanks.

Good day,
I have a problem with the component of ESSO (Password Reset 10.1.4.0.1), they comment on the case:
Install PR_Server on a host with W2K3 Server and PR_Client on a host with XP, when entering the host client and I click the area to use the Password Reset user login and answer the questions to enter when you configure the client in this host once completed this step and have answered correctly answers allows me to change my user password, Aca my problem the second time performing the same procedure will not let me change my user password.
Someone can help me solve this problem...
Thanks.

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    throw new ServletException(e);
    }//End
    }//End
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