Problems with the front-middle speaker of my T7700, support didnt onswer my emails

sry for my english, i didn't find a german board or a telephone number I can call. I wrote 4 emails on the formular on the supportpage, but i never got an answer ;(
My problem in german:
Hallo,
Ich hab bereits von Creative mehrere Produkte gekauft und war eigentlich auch immer sehr zufrieden,
doch pl?tzlich in der letzten Woche sind 2 Dinge passiert:
1. Bei meine 7.1 Lautsprecherset T7700 ist der vordere Frontlautsprecher ausgefallen,
es liegt aber nicht am Lautsprecher, an den Verbindungen oder der Soundkarte (alles ausgetauscht, try&error)
sondern direkt am Verst?rker welcher direkt im SubwooferGeh?use integriert ist.
2. Auf meinen MP3-Player Muvo28NX wird neuerdings nicht mehr am USB Anschluss erkannt, ich hab ihn schon
an vielen rechnern getestet, und auch an meinem MP3 Autoradio mit USB geht er nicht mehr, somit l?sst sich
keine Musik mehr aufspielen ;(
Ich denke mal das es ein Software Problem ist und dabei eine neue Firmware das Problem beheben k?nnte,
evtl. k?nnte ich Diese selber aufspielen!?
Da ich diese Ger?te t?glich verwende w?re es ?rgerlich wenn ich diese ?ber meine H?ndler austauschen m?sste,
vorallem das Soundsystem habe ich bereits fest installiert, daher w?rde ich Ihen gerne Vorschlagen das ich nur die
Subwoofereinheit (einzigste defekte Komponente) zu Ihnen schicke, oder falls M?glich w?re ein Vorabtausch noch besser.
Rechnung der Ger?te nat?rlich vorhanden.
?ber eine Antwort w?rde ich mich sehr freuen.
danke im Voraus,
MfG Stefan M?ller

1) Wie auf dich 7700's Frontseite zwei die Sprecher, die sterben, w?rde ich dein soundcard mit einem Paar Kopfh?rern pr?fen, die in den vorderen F?hrung Ausgang verstopft wurden, um sicherzugehen, da? es tats?chlich die Lautsprecher ist, die defekt sind. Wenn die Kopfh?rer richtig, wenn sie an die vordere F?hrung angeschlossen werden, ausgeben (gr?ner Stecker) dann deine Lautsprecher sind B?ste arbeiten.
2) Wenn dein Spieler MP3 nicht mehr durch alles ermittelt wird, hast du es in dann deine Wahrscheinlichkeiten des Reparierens es ?ber ein Mikroprogrammaufstellungaufsteigen bist entfernt verstopft (es sei denn du es zur?ck zu kreati'vem sendest), w?hrend du es verstopftest in ein USB Tor, um die Mikroprogrammaufstellung zu aktualisieren ben?tigst. Deine beste Wette ist, mit kreati'ves in Verbindung zu treten und um Garantiewiedereinbaue zu bitten.

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