Problems with the help menu.

Hi. I'm a new iMac user and have had problems using the help menu on my computer. Every time I click on help and search a topic I get a blank untitled window. Nothing ever opens up in the window and then the spinning beach ball comes up. It is only in the blank window and I am still able to use the computer normally. I am unable to close or force quit the program and have to restart to get rid of it. I have called tech support and spent over an hour on the phone with no help and ended up reinstalling the operating system. Still having the same problem. Anyone have some advice or have had a similar problem?

Welcome to Apple Discussions!
Try reindexing the hard drive via Apple menu -> System Preferences -> Spotlight.
Drag the hard drive into the Privacy section, and the select it in that section, and select the minus sign in the bottom left corner below the field holding the drive.
Click then on Spotlight every half hour to wait until the Indexing status no longer shows up.
If Help still doesn't come up entirely, try clicking on the clear jewel in the upper right corner of the Help menu. It may reveal the search field. If it doesn't, quit from the Help Viewer application menu, and then go to com.apple.helpviewer.plist and delete it. Help should then load normally.
If it still doesn't, try repairing permissions with Applications -> Utilities -> Disk Utility.
In the end, if that still doesn't work, let us know, and we might suggest something else.

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    private PrintStream sysErrOrig = null;
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    }//End if
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    }//End
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    }//End
    }//End for
    }//End if
    }//End if
    }//End
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    }//End
    //close the streams
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    prResp.close();
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    String headerValue = null;
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    headerValue = req.getHeader(headerName);
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    //close the streams adn go back
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    prResWt.flush();
    prResWt.close();
    }//End
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    }//End try
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    throw new ServletException(e);
    }//End
    }//End
    }//End

    Hi serlank ,
    Thanks for your reply. Well , I initially I thought of not pasting the code,as it was too long. But I could not help it,as I thought I must show in code what I exactly meant. That's why I followed a description of my problem with the code. You could probably have copied the code and pasted it in one of your favourite editors to take a look at it. Did you,by any chance, try to read it on the browser? And as regards reposting the same message, I can say that I did it as I felt the subject was not quite appropriate in the first posting and I was not sure as to how I could delete/alter the posting. I am not asking for a code-fix,but some suggestions from some one who might ever have come across such a thing.Anyway, lemme know if you have any idea on it. Thanks...

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