Problems with the WD2GO app from Western Digital

I have a Western Digital Mybooklive and have downloaded the WDPhoto and WD2Go apps.
The WDPhto app works perfectly, however the WD2Go app doesnt.
I have been in discusson with WD and they have put forward numerous suggestions but I have found nothing that works.
They belive the proble is with the Ipad, although I am not convinced.
When I launch the app, I get a Mybooklive icon to sekect.
After selecting the mybooklive I can see all my public shares.
If I click on one I see the next level in the folder structure but after this when I click on a folder the Ipad gives the busy circle and eventaually I get the message
"Device Offline".
If I the come out of the app and go back in I get the "Device offline " message when I click on the Mybooklive icon.
I can get access to the Mybooklive from my andcroid phone both within my own wifi neetwork and using 3G.
So I know that port forwarding on the Mybooklive is working properly as the android phone and router and mybooklive all talk to each other.
Has anyone got a reason why the Ipad has these issues.

I had exactely the same problems you have described! No useful help from WD assistance but the problem is quite well known between the users and not so rare.
I have found the solution of my problems following the suggestions you can find here http://community.wd.com/t5/WD-Mobile-Apps/WD-2Go-App-iPad-amp-iPhone/m-p/538735# M2125
Now everything is OK!
Bye

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