Problems with Time Machine Buddy widget and with backups

I started a discussion in another forum but have been referred here for definitive help.
Here is the link to that posting: http://discussions.apple.com/thread.jspa?threadID=2450454&tstart=0
TM Buddy tells me I don't have the rights to use it.
My wife's backups are not occurring when scheduled.
Thanks,
Richard

Thanks for the advice. I had assumed no problem with the backup since I did an ethernet connection and fresh backup a couple of days ago. That backup completed.
Yesterday I saw the "deep traverse" message I mentioned. Here is the TM Buddy report for that run:
Copied 368.0 MB of 5.7 GB, 41 of 1016 items
Copied 820.0 MB of 5.7 GB, 41 of 1016 items
Copied 1.2 GB of 5.7 GB, 72 of 1016 items
Bulk setting Spotlight attributes failed.
Copied 1.6 GB of 5.7 GB, 79 of 1016 items
Copied 2.0 GB of 5.7 GB, 79 of 1016 items
Copied 2.5 GB of 5.7 GB, 80 of 1016 items
Error: (-8084) SrcErr:YES Copying /Library/Application Support/TechTool Protection/Susans HD/Volume Usage.plist to (null)
Bulk setting Spotlight attributes failed.
Copied 2.8 GB of 5.7 GB, 3187 of 3187 items
Bulk setting Spotlight attributes failed.
Copied 5637 files (2.9 GB) from volume Susans HD.
Bulk setting Spotlight attributes failed.
Copied 2.9 GB of 5.7 GB, 28088 of 28088 items
Bulk setting Spotlight attributes failed.
Copied 3.2 GB of 5.7 GB, 35132 of 35132 items
Copied 3.6 GB of 5.7 GB, 35132 of 35132 items
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Device not configured
Error: (-36) SrcErr:NO Copying /Volumes/Susans Archive/TechTool Protection/Susans HD/Directory Backup 2010-06-08-15-34-00 to /Volumes/Time Machine Backups/Backups.backupdb/Susan's MacBook/2010-06-07-082918.inProgress/92B54B12-8FBD-4606-B5D5-1EDBBF581F96/Susan s Archive/TechTool Protection/Susans HD
Stopping backupd to allow ejection of backup destination disk!
Stopping backup.
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Device not configured
Error: (-8062) SrcErr:NO Copying /Volumes/Susans Archive/TechTool Protection/Susans HD/Directory Backup 2010-06-08-15-34-00 to /Volumes/Time Machine Backups/Backups.backupdb/Susan's MacBook/2010-06-07-082918.inProgress/92B54B12-8FBD-4606-B5D5-1EDBBF581F96/Susan s Archive/TechTool Protection/Susans HD
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Device not configured
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Device not configured
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Device not configured
Copied 35132 files (3.8 GB) from volume Susans Archive.
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Device not configured
Copy stage failed with error:11
There are error messages and perhaps you know what they mean.
In the meantime, today, I read about repairing the backup as you suggested and now have the MB connected by ethernet to TC and running the repair. I was a little confused by this advice:
•To Repair the sparse bundle on a Time Capsule, connect via an Ethernet cable if you can; it will be much faster. Then mount the sparse bundle by opening the TC in the Finder and double-clicking on the sparse bundle. Drag the sparse bundle into the lower part of Disk Utility's sidebar and select it. (When repairing a sparse bundle, the messages won't appear in the center area of the screen; so click the Log icon in the toolbar, or select Window > Show Log from the Menubar to display them.)
Because I dragged the sparsebundle to Disk Utility with no problem. The instructions (shown above) say to double-click on the sparse bundle but when I did that nothing special happened that I could see. So I dragged it over to Disk Utility manually. I am thinking it is a typo and should read "double-click on the TM backup folder" — what you think?
The other thing is that advice says that the messages won't appear on the center of the screen but they do for me. I also opened the log which is saying the same thing.
So hope I am doing it right.
Any advice on the TM Buddy error messages appreciated.
Richard

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    Thanks again!

  • Time Machine Error Unable to complete backup... I haven't solved yet

    I have an iomega ultramax 1TB HD (firewire) that this company has used to backup this computer for some time before I came here. It continued to backup this Mac (OS X 10.5.8) for about 8 months until it kept failing. We replaced the power cord and it seemed to work again but failed to complete any backups. I can copy files directly to the drive so it seems ok. It will run all the way through a backup, for example it will say it is copying xMB of 132.3MB and go until it reaches 132.3. Then it seems to try to restart but only to do the same thing. Then I get the error message "Latest backup: failed" and the message as in the title of this post. I tried starting some backups manually but that got the same result.
    I installed the Time Machine Buddy widget and sometimes I don't get a complete error message but then I got one that said it had an error copying a specific file. I deleted that file and now just get incomplete error messages again but it keeps "failing" in the same way. The buddy does say it copied x number of files (one time ~1300 files, another time ~700 files) but I don't find any files or backup data on the external HD. There is plenty of space available. It almost seems as if it just can't finish the backups but I can't be 100% sure on that until I catch it in progress a few more times.
    Does anyone have any ideas or just how I can take the next step in diagnosing the problem?

    Start with the Time Machine - Troubleshooting *User Tip,* also at the top of this forum.
    Depending on what the messages are, you'll probably end up in #C3 there. As you'll see, lots of things can cause that, so you may have to try several fixes.
    If that doesn't help, post back with details, including all the messages, your setup (especially the destination for the backups), what you've done, and the results.
    To eliminate some possible conflicts and problems, do all the things in #D2 there.

  • Time Machine fails on backup. Have verified and reformatted external. Have also run etrecheck and Time Machine Buddy.

    ETRECHECK:
    Problem description:
    time machine will not backup
    EtreCheck version: 2.1.8 (121)
    Report generated March 7, 2015 7:10:23 AM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (17-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,3
        1 2.3 GHz Intel Core i7 CPU: 4-core
        8 GB RAM
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 680
    Video Information: ℹ️
        AMD Radeon HD 6750M - VRAM: 1024 MB
            Color LCD 1600 x 1000
        Intel HD Graphics 3000 - VRAM: 512 MB
    System Software: ℹ️
        Mac OS X 10.7.5 (11G63) - Time since boot: 8 days 7:40:9
    Disk Information: ℹ️
        TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            disk0s1 (disk0s1) <not mounted> : 210 MB
            Seagate Backup Plus Drive (disk0s2) / : 749.30 GB (325.92 GB free) - 29 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898
    USB Information: ℹ️
        Seagate Backup+ Mac SL 1 TB
            disk1s1 (disk1s1) <not mounted> : 210 MB
            External Backup Time Machine (disk1s2) /Volumes/External Backup Time Machine : 999.86 GB (681.13 GB free)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple, Inc. MacBook Pro
    Configuration files: ℹ️
        /etc/hosts - Count: 42
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.0 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.0 - SDK 10.8) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [running]    com.brother.LOGINserver.plist [Click for support]
        [loaded]    com.divx.dms.agent.plist [Click for support]
        [loaded]    com.divx.update.agent.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        VerizonUpdateCenter    UNKNOWN  (missing value)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
        K9-MacOptimizer    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
        DivX Web Player: Version: 3.2.1.977 - SDK 10.6 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        LogMeIn: Version: 1.0.970 - SDK 10.7 [Click for support]
        QuickTime Plugin: Version: 7.7.1
        LogMeInSafari32: Version: 1.0.970 - SDK 10.7 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
        SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Safari Extensions: ℹ️
        Twitter for Safari
        AllMyTube
        comicSansBeGone
        Better Facebook
    3rd Party Preference Panes: ℹ️
        Flip4Mac WMV  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             3%    WindowServer
             1%    Activity Monitor
             1%    activitymonitord
             0%    ps
             0%    SophosUIServer
    Top Processes by Memory: ℹ️
        266 MB    mds
        180 MB    InterCheck
        120 MB    Finder
        94 MB    System Preferences
        77 MB    coreservicesd
    Virtual Memory Information: ℹ️
        4.98 GB    Free RAM
        1.81 GB    Active RAM
        572 MB    Inactive RAM
        1.22 GB    Wired RAM
        34.27 GB    Page-ins
        2.72 GB    Page-outs
    Diagnostics Information: ℹ️
        Mar 6, 2015, 08:16:26 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/quicklookd_2015-03-06-201626_[ redacted].crash
        Mar 4, 2015, 11:56:25 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/quicklookd_2015-03-04-115625_[ redacted].crash
        Mar 4, 2015, 11:55:37 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/quicklookd_2015-03-04-115537_[ redacted].crash
        Mar 4, 2015, 11:53:07 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/quicklookd_2015-03-04-115307_[ redacted].crash
        Mar 4, 2015, 11:52:42 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/quicklookd_2015-03-04-115242_[ redacted].crash
        Mar 4, 2015, 11:52:41 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/quicklookd_2015-03-04-115241_[ redacted].crash
        Mar 4, 2015, 11:33:39 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-03-04-1 13339_[redacted].crash
        Mar 4, 2015, 11:16:53 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-03-04-111653_[reda cted].crash
    TIME MACHINE BUDDY
    Starting standard backup
    Backing up to: /Volumes/External Backup Time Machine/Backups.backupdb
    Ownership is disabled on the backup destination volume.  Enabling.
    Backup content size: 394.3 GB excluded items size: 14.0 GB for volume Seagate Backup Plus Drive
    456.36 GB required (including padding), 930.57 GB available
    Waiting for index to be ready (101)
    Error: (-36) SrcErr:YES Copying /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin/Contents/Resources/WmvPluginPrefix.pch.pth to (null)
    Copied 50.7 GB of 380.3 GB, 637488 of 970893 items
    Error: (-36) SrcErr:YES Copying /Users/sandi/Dropbox/Airport Packages/-Presentation/PSD originals/A-2769 Guava and java.psd to (null)
    Copied 136.5 GB of 380.3 GB, 652973 of 970893 items
    Error: (-36) SrcErr:YES Copying /Users/sandi/Library/Application Support/iLifeAssetManagement/state/pub/227354896+3231309460012822759/queue.sqli te3 to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Library/Application Support/MobileSync/Backup/73a83ed2b6f5f3f74e690a2ae7b99ef7515e76ae/ec3f6fda8662 e542ac7c67f2ebcfa860d3d2e7b6 to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Library/Application Support/MobileSync/Backup/73f862553779c33821fe63b50ba4008f4ae89038/59ac936d3c1e 548ac04dfc28cd80ee7e8375e71c to (null)
    Copied 211.8 GB of 380.3 GB, 703468 of 970893 items
    Error: (-36) SrcErr:YES Copying /Users/sandi/Library/Application Support/MobileSync/Backup/73f862553779c33821fe63b50ba4008f4ae89038/878f9a9e9e99 35f370ab2a09d62665cafa4f723f to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Library/Application Support/MobileSync/Backup/73f862553779c33821fe63b50ba4008f4ae89038/8ca38b8456a3 80c835e4535b71a6322258f782c5 to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Library/Application Support/MobileSync/Backup/73f862553779c33821fe63b50ba4008f4ae89038/9d43f27ba634 c956751fb66aadb06f955e74b3c8 to (null)
    Copied 273.7 GB of 380.3 GB, 794840 of 970893 items
    Error: (-36) SrcErr:YES Copying /Users/sandi/Pictures/iPhoto Library/Masters/2014/01/10/20140110-100023/IMG_8819.JPG to (null)
    Copied 345.8 GB of 380.3 GB, 880149 of 970893 items
    Error: (-36) SrcErr:YES Copying /Users/sandi/Pictures/iPhoto Library/Masters/2015/02/21/20150221-163320/IMG_0946.JPG to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Pictures/iPhoto Library/Masters/2015/02/21/20150221-163652/IMG_0878.JPG to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Pictures/iPhoto Library/Masters/2015/02/26/20150226-202057/IMG_0789.MOV to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Pictures/iPhoto Library/Previews/2015/02/21/20150221-162736/aNrBUprVRiGN3Ul+Yph5Jw/IMG_1181.jpg to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Pictures/iPhoto Library/Previews/2015/02/21/20150221-162736/DDfJ%BYeR1mC2WtxQXpLdw/IMG_1180.jpg to (null)
    E
    In making an attempt to copy my files to a different external hard drive, I ran into several issues with document files that were "read-only" so the copying stops. (they were just a couple of pdfs and photos). I deleted all of those files. I then ran back up again after verifying the external I have designated for Time Machine. (Ive also completely erased, repaired and verified this drive several times over the past few weeks) Backup failed, again.
    I feel like my next move is to start deleting the "files" that are causing the errors listed above in TM Buddy (they are mostly photos in iphoto)... but then I realized that some of those errors are associated with the backing up of my iphone.
    Just now, I pasted a portion of my system log into Textedit, and the application just hanged... for 2 hours. I finally force quit it. 

    Hi!  I did exactly as you said. I was able to backup with my home folder excluded, but was not able to do so after I removed the exclusion. It crapped out 5G before finishing.
    Here's the TIME MACHINE BUDDY LOG:
    Starting standard backup
    Backing up to: /Volumes/External Backup Time Machine/Backups.backupdb
    Ownership is disabled on the backup destination volume.  Enabling.
    Backup content size: 394.3 GB excluded items size: 14.0 GB for volume Seagate Backup Plus Drive
    456.36 GB required (including padding), 930.57 GB available
    Waiting for index to be ready (101)
    Error: (-36) SrcErr:YES Copying /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin/Contents/Resources/WmvPluginPrefix.pch.pth to (null)
    Copied 50.7 GB of 380.3 GB, 637488 of 970893 items
    Error: (-36) SrcErr:YES Copying /Users/sandi/Dropbox/Airport Packages/-Presentation/PSD originals/A-2769 Guava and java.psd to (null)
    Copied 136.5 GB of 380.3 GB, 652973 of 970893 items
    Error: (-36) SrcErr:YES Copying /Users/sandi/Library/Application Support/iLifeAssetManagement/state/pub/227354896+3231309460012822759/queue.sqli te3 to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Library/Application Support/MobileSync/Backup/73a83ed2b6f5f3f74e690a2ae7b99ef7515e76ae/ec3f6fda8662 e542ac7c67f2ebcfa860d3d2e7b6 to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Library/Application Support/MobileSync/Backup/73f862553779c33821fe63b50ba4008f4ae89038/59ac936d3c1e 548ac04dfc28cd80ee7e8375e71c to (null)
    Copied 211.8 GB of 380.3 GB, 703468 of 970893 items
    Error: (-36) SrcErr:YES Copying /Users/sandi/Library/Application Support/MobileSync/Backup/73f862553779c33821fe63b50ba4008f4ae89038/878f9a9e9e99 35f370ab2a09d62665cafa4f723f to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Library/Application Support/MobileSync/Backup/73f862553779c33821fe63b50ba4008f4ae89038/8ca38b8456a3 80c835e4535b71a6322258f782c5 to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Library/Application Support/MobileSync/Backup/73f862553779c33821fe63b50ba4008f4ae89038/9d43f27ba634 c956751fb66aadb06f955e74b3c8 to (null)
    Copied 273.7 GB of 380.3 GB, 794840 of 970893 items
    Error: (-36) SrcErr:YES Copying /Users/sandi/Pictures/iPhoto Library/Masters/2014/01/10/20140110-100023/IMG_8819.JPG to (null)
    Copied 345.8 GB of 380.3 GB, 880149 of 970893 items
    Error: (-36) SrcErr:YES Copying /Users/sandi/Pictures/iPhoto Library/Masters/2015/02/21/20150221-163320/IMG_0946.JPG to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Pictures/iPhoto Library/Masters/2015/02/21/20150221-163652/IMG_0878.JPG to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Pictures/iPhoto Library/Masters/2015/02/26/20150226-202057/IMG_0789.MOV to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Pictures/iPhoto Library/Previews/2015/02/21/20150221-162736/aNrBUprVRiGN3Ul+Yph5Jw/IMG_1181.jpg to (null)
    Error: (-36) SrcErr:YES Copying /Users/sandi/Pictures/iPhoto Library/Previews/2015/02/21/20150221-162736/DDfJ%BYeR1mC2WtxQXpLdw/IMG_1180.jpg to (null)
    E

  • HT3275 How do I correct this problem: "Time Machine couldn't complete the backup to "Robert's Airport Time Capsule."  The backup disk image "/Volumes/Data/Robert's iMac.sparsebundle" is already in use.

    How do I correct the following problem?
    "Time Machine couldn't complete the backup to "Robert's Airport Time Capsule".
    The backup disk image "/Volumes/Data/Robert's iMac.sparsebundle" is already in use.

    xor. wrote:
    I switched off the TM  for 10 seconds and my laptop still complains about the backup image ...  is in use.
    Some ideas?
    There is some more details here.
    C12 http://pondini.org/TM/Troubleshooting.html
    Tell us more if you cannot get it working.

  • Time machine doesn't delete old backups when disk is full

    TM disk is 750GB. It tells me there is not enough room for backup…then I look into TM and find there ARE NO BACKUPS anymore. (There were a few days ago.) All backups are gone, except for one two days ago, which was when I began getting the "no room" error.
    I assume I've lost everything, as the TM disk shows only the backup from 2 days ago. True?
    Do I just format and start again?
    Is there a fix for this "no room" message? (It says oldest backups are deleted when disk becomes full. But it doesn't do it.)
    Do people rely on this?

    How much data is TM backing-up? (What's shown for +Estimated size of full backup+ under the exclusions box in TM Preferences > Options?)
    Note that your Time Machine disk should, in most cases, be at least twice the size of the data it's backing-up. See #1 in the Frequently Asked Questions *User Tip,* also at the top of this forum.
    It appears that Time Machine needed to do a large backup, perhaps a full one, for some reason, and deleted as many old backups as it could (but it won't ever delete the last remaining one, as that would leave you with no backup at all), trying to make room.
    If in doubt, Click here to download the +Time Machine Buddy+ widget. It shows the messages from your logs for one TM backup run at a time, in a small window. Navigate to the backup in question, then copy and post all the messages for that run here, along with the amount of data that TM is backing-up.

  • Time machine couldn't complete the backup...

    Hi,
    My TC backs up three Macs. All of them run 10.8 and are up-to-date. My MBA is unable to perform scheduled backups. A minute or so after Time Machine starts a new backup it pops-up a dialog 'Time Machine couldn't complete the backup to "Mike's Time Capsule". The backup disk could not be found.'
    My Time Capsule is visible in Finder. If I click Open Time Machine Preferences... the window shows the Time Capsule disk and that it has 89GB of 998GB available.
    If I then click Select Disk... a new window opens. In the Backup Disks section my Time Capsule is listed as Data on "Mike's Time Capsule". Below that in the Available Disks section there is Data on "Mike's Time Capsule" and Other Time Capsule Set up a Time Capsule that is not listed here.
    If I click Data on "Mike's Time Capsule" in the Available Disks section and then Use Disk, the same error dialog reappears immediately.
    I've tried removing the disk from the Backup Disks section, turning off Time Machine and then adding the disk again, the error pops up again.
    Turning on Time Machine without selecting a disk automatically selects the Time Capsule as a backup, I am asked for the Time Capsule's password and the countdown to the backup starts. After a long period preparing the backup, the first backup will complete normally as will any manual backups, but timed backups all fail with the error that the disk can't be found.
    I've turned off Time Machine, deleted the two plist files from Library and tried again. Same problem recurs.
    I've even tried turning off Time Machine, removing the whole backup file from the Time Capsule and restarting with no luck.
    My other two machines work just fine.
    There have been no significant changes to any of my machines or networks recently.
    Time Machine Buddy says:
    Starting manual backup
    Attempting to mount network destination URL: afp://Mike%20Richards;[email protected]/Data
    NAConnectToServerSync failed with error: 64 for url: afp://Mike%20Richards;[email protected]/Data
    Backup failed with error: 18
    The Time Capsule is acting as a router for my wireless network which is used by the MBA and my phone and tablet - no problems connecting to the Internet. Airport Setup shows no problems with the Time Capsule as a router and it is up to date.
    So any ideas appreciated - thanks!
    Mike.

    My Time Capsule is visible in Finder. If I click Open Time Machine Preferences... the window shows the Time Capsule disk and that it has 89GB of 998GB available.
    You have done most of what we normally suggest people do..
    89GB is the backup size. that is very large for an incremental or is this backup of the full disk again, having been deleted by you on the TC?
    Did you happen to upgrade install Mountain Lion onto the Air or is it a clean install?
    I would suggest wireless is part of the problem. As a route around the problem, go and buy the USB to ethernet dongle (cheap) or the Thunderbolt to ethernet (fast but expensive), so you can plug the computer into the TC.
    Redo the setup of the TC.. even from a full factory reset.
    If you are on 7.6.3 firmware be a bit dubious about it.. especially if issues started recently after the upgrade. I would even suggest go back to 7.6.1 before you factory reset.. although that loses the info on which is the cause.
    Use naming convention of short, no spaces pure alphanumeric for everything. TCname Wireless name and hard disk share name (already correct with data).
    See C9 http://pondini.org/TM/Troubleshooting.html
    This might be one of the more obscure ones, but I think it isn't helping using names that have spaces and special characters.

  • Time Machine won't see my backup after resetting Time Capsule

    i had to reset my TC because i got a new modem.  once i got the network up and running again, now time machine wants to start over backing up my MBP, even though i can see the backup files on the TC....
    how do i get time machine to recognize that this time machine has my backups on it already?
    I had changed the name of the TC, then i changed it back.  so i don't think that's the problem? 
    will i have to erase the time capsule and start over backing up?
    thanks in advance...

    TM may start a new backup sequence for any of a number of reasons. See #D3 in the Time Machine - Troubleshooting *User Tip* at the top of this forum.
    Click here to download the +Time Machine Buddy+ widget. It shows the messages from your logs for one TM backup run at a time, in a small window.
    Navigate to the first of the backup attempt that failed, copy and post the messages here. A clue should be lurking in there.
    i'd like to keep those backups because there's some important stuff in there.
    That's a curious comment. Have you been deleting things from your internal HD, relying on TM to keep it's copies archived?

  • Time Machine spends hours partially backing up and then fails with "Time Machine couldn't complete the backup due to a network problem."  Tried suggestions I've seen on the forum.

    Time Machine spends hours partially backing up and then fails with "Time Machine couldn't complete the backup due to a network problem."  I've tried various suggestions I've seen on the forum but nothing has worked.  TIme Machine worked fine for the last two years and just suddenly started having this problem every time.  The only thing that was a little different is that the computer was off for a week while on vacation and then I added a large amount (20 GB) of photos. Now the requested backup size is 82GB, which is large, and process proceeds very slowly for 2-3 hours before failing with the message mentioned.  I have more than enough available backup storage space for it.  Before failing, Time Machine has backed up no more than 12GB or so of the backup.  It fails during different files each time.
    I've turned off the computer sleep feature, and I've checked that the NAS is set to never automatically power down. I normally backup over Wi-Fi, but I've also tried connecting to Ethernet and it still has the same problem.  It's odd because I also have a MacBook Pro that is still backing up fine to the same NAS using the MacBook's Time Machine. 
    I am using an iMac with OS X 10.6.8 and an Iomega StorCenter ix2-200 NAS.
    I have system logs that I can share if helpful.  The logged messages vary a bit from run to run, but here are some messages that I've been seeing:
    I always get this message near the beginning of the backup:
    Event store UUIDs don't match for volume: Macintosh HD
    I've gotten this messsage a number of times:
    Bulk setting Spotlight attributes failed.
    One Day
    Stopping backupd to allow ejection of backup destination disk!
    Another day
    1/7/12 10:44:20 AM
    mDNSResponder[18]
    PenaltyTimeForServer: PenaltyTime negative -112916, (server penaltyTime -1132397006, timenow -1132284090) resetting the penalty
    1/7/12 10:46:37 AM
    kernel
    ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0x1106be94
    1/7/12 10:46:37 AM
    kernel
    AFP_VFS afpfs_DoReconnect started /Volumes/TimeMachine prevTrigger 0 currTrigger 1
    Another Day
    1/6/12 8:03:22 AM
    Google Chrome[164]
    Cannot find function pointer CMPluginInFactory for factory 3487BB5A-3E66-11D5-A64E-003065B300BC in CFBundle/CFPlugIn 0x16f99e20 </Users/smarmer/Library/Contextual Menu Items/Google Notifier Quick Add CM Plugin.plugin> (not loaded)
    1/6/12 8:04:02 AM
    com.apple.backupd[193]
    Copied 7.5 GB of 67.0 GB, 8866 of 8866 items
    1/6/12 8:06:58 AM
    /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[1013]
    No valid tickets, timing out
    1/6/12 8:29:44 AM
    mDNSResponder[19]
    PenaltyTimeForServer: PenaltyTime negative -148702, (server penaltyTime 2056822773, timenow 2056971475) resetting the penalty
    1/6/12 8:59:22 AM
    kernel
    ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xa5ac380
    1/6/12 8:59:22 AM
    kernel
    AFP_VFS afpfs_DoReconnect started /Volumes/TimeMachine prevTrigger 0 currTrigger 1
    1/6/12 8:59:22 AM
    kernel
    AFP_VFS afpfs_DoReconnect:  doing reconnect on /Volumes/TimeMachine
    1/6/12 8:59:22 AM
    kernel
    AFP_VFS afpfs_DoReconnect:  soft mounted and hidden volume so do not notify KEA for /Volumes/TimeMachine
    1/6/12 8:59:22 AM
    kernel
    AFP_VFS afpfs_DoReconnect:  Max reconnect time: 30 secs, Connect timeout: 15 secs for /Volumes/TimeMachine
    1/6/12 8:59:22 AM
    kernel
    AFP_VFS afpfs_DoReconnect:  connect to the server /Volumes/TimeMachine
    1/6/12 8:59:22 AM
    kernel
    ASP_TCP asp_SetTCPQoS:  sock_settclassopt got error 57
    Another day
    1/5/12 3:48:55 PM
    mdworker[2128]
    CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    1/5/12 4:24:54 PM
    mDNSResponder[19]
    PenaltyTimeForServer: PenaltyTime negative -42698, (server penaltyTime 1148718961, timenow 1148761659) resetting the penalty
    1/5/12 4:29:58 PM
    com.apple.backupd[2074]
    Copied 586.4 MB of 67.0 GB, 9891 of 9891 items
    1/5/12 4:39:00 PM
    kernel
    ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xa1c0380

    bokon0n wrote:
    1/11/12 8:53:30 AM
    com.apple.backupd[1169]
    Warning: Destination /Volumes/TimeMachine does not support TM Lock Stealing
    1/11/12 8:53:30 AM
    com.apple.backupd[1169]
    Warning: Destination /Volumes/TimeMachine does not support Server Reply Cache
    Those indicate that your NAS is not fully compatible with Snow Leopard. 
    1/11/12 8:53:35 AM
    kernel
    jnl: disk2s2: replay_journal: from: 67182592 to: 78680064 (joffset 0xa7b8000)
    1/11/12 8:53:39 AM
    kernel
    jnl: disk2s2: examining extra transactions starting @ 78680064 / 0x4b09000
    1/11/12 8:53:39 AM
    kernel
    jnl: disk2s2: Extra txn replay stopped @ 79056896 / 0x4b65000
    1/11/12 8:53:49 AM
    kernel
    jnl: disk2s2: journal replay done.
    1/11/12 8:53:49 AM
    fseventsd[41]
    event logs in /Volumes/Time Machine/.fseventsd out of sync with volume.  destroying old logs. (253512 14 253512)
    1/11/12 8:53:50 AM
    kernel
    hfs: Removed 1 orphaned / unlinked files and 0 directories
    That looks like a problem was found with the file system (data) on the TM disk.  I don't know the details, but OSX tried to recover it from the journal, and found extra data on the drive.    Likely a result of the incompatibility mentioned above.
    1/11/12 9:47:40 AM
    com.apple.backupd[1169]
    Bulk setting Spotlight attributes failed.
    That's a problem writing to the NAS drive.
    But the backup continued after all this.
    1/11/12 1:25:07 PM
    kernel
    ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0x9d00b44
    Something caused a disconnect.  Can't tell from the log what it was.
    I doubt it's a problem with something in OSX being damaged or corrupted, but reinstalling OSX isn't a major hassle, so might be worth a try.
    To be incompatible with Snow Leopard, this NAS must be at least a couple of years old.  It may be beginning to fail.
    Contact the maker.  See if there's an update to make it compatible with Snow Leopard.  If so, that might fix it.
    If not, or if that doesn't fix it, see if they have any diagnostics that will shed any light.

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