Problems with transferring photos from Nokia Lumia...

Hi,
Have a problem to transfer my photos and videos from my Nokia Lumia 610 to my PC ( Windows 7), as follows:
1) by email- when I try to send an email from my Nokia 610 and attach a photo, I do not have the attach option on my hotmail account when using the Nokia
2) when I try to transfer photos from Nokia 610 to my PC via a USB cable:
a) The PC recognizes the Nokia device and lists its folders ( like camera roll, etc) , however when I try to open these folders there is no content in them, even though there are masses of photos in thoses folders on my Nokia
b) When I downloaded and installed the Zune software from the authentic Microsoft site http://www.microsoft.com/en-us/download/details.aspx?id=27163, the version I downloaded does not have the Social and Phone option ( it only had Quickplay Collection and Market place icons ) and it does not recognize the Nokia 610 device connectd to the PC. when I click on Collection there IS NO content from Nokia Lumia in it.
Could you please advise what are the origins of the above problems and how to solve them???

hmm.
well zune is not going to help you.
you could go into your settings/backup and select to save all to your skydrive...best requires wifi.
then you can go to log into your skydrive, download the software to your pc and that folder will be right on your pc, and you can drag them right from that folder to anywhere you want.

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Problems with transferring photos from Nokia Lumia...

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