Problems with trial PS CS6 questions

In the trial version of PS CS6 I am getting errors when I select some tools or some effects. The program wants to shut down. What's happening and can it be fixed?

Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
However, the detials you provided are not sufficient enough for us to help you. Please read through this article and provide any additional relevant details including:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

Similar Messages

Problem with trial CS6 download

I downloaded a trial CS6 software. How do I get it to run?

Whoops! I assumed the software installed on download. Works great now! Thanks for the help.                                                                                Mark
Date: Sun, 12 Aug 2012 00:30:48 -0600
From: [email protected]
To: [email protected]
Subject: Problem with trial CS6 download
    Re: Problem with trial CS6 download
    created by Mylenium in Downloading, Installing, Setting Up - View the full discussion
You need to install it first, of course. Click the Setup program and run it. Mylenium
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I have a problem with my photoshop CS6 retina display

I have a problem with my photoshop CS6 retina display. my photoshop doesn't support retina on my Macbook pro 15 retina. the version I have in my laptop is 13.0v. I was trying to update to 13.1 from my photoshop through > help > update but this option is off. it is appear gray color. I couldn't click on it. please help me.

Mac Perpetual CS6 current version is 13.0.6 the subscription version is version 13.1.2. How are you trying to update to 13.1.?? do you have a Creative Cloud Subscription?
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

I have problem with adobe bridge cs6. Every time I open it Bridge tells me to Purge Cache. I have CS

I have problem with adobe bridge cs6. Every time I open it Bridge tells me to Purge Cache. I have CS6 on two computers and it works fine on one of them. I have tried to reinstall it without succeeding to fix the problem. Does anyone have the same problem and a solution to it?
"Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation."

You must have a Mac. Try this.
Quit Bridge, from user library (NOT system and root library) preferences folder find and delete the com.adobe.bridge5.plist file manual. Do this also in same user library caches folder (Caches/Adobe/Bridge CS6) and inhere find and the folder called 'cache' and drag it to the trash.
restart Bridge holding down option key and choose reset preferences, then try again.

Problems with Adobe Speedgrade CS6 in Windows 7

I am having problem with Adobe Speedgrade CS6 on my Windows 7 machine with the following specs:
Windows 7 Ultimate SP1
Gateway FX 6800-01e
2.67 GHz i7 Quad-core processor
16.0 GB RAM
750GB primary hard drive (Seagate ST3750528AS)
2 - 2TB secondary hotswap drives
NVidia Quadro 4000 w 2GB dedicated RAM
2 Acer 231SHL HD monitors running in extended dual screen mode
Adobe Speedgrade 6.0.4x25
It takes almost 3 minutes to open and when it does open it is slow to respond. After trying to troubleshoot it through driver updates, etc., I have done a totally clean reinstall of Windows 7, updated drivers where applicable, and disabled all malware and antivirus protection to rule out interference. I have also tried uninstalling it and reinstalling it. I have also applied the latest update through the program interface. The other components of the suite I have installed are:
Premiere Pro CS6
After Effect CS6
Acrobat XI
Audition
Bridge
Photoshop (32-bit and 64-bit versions)
Lightroom 4.3
Prelude
The other components, including Premiere and After Effects open fine with no problem. I would appreciate any assistance with this problem that might be offered, as I am frustrated and stumped. Thanks in advance!
-Carl Hayes
"What we have here is failure to communicate." - Strother Martin as Captain in Cool Hand Luke.

Hi,
Have you get rid of the problem ?
I've got almost the same problem. Every program from adobe production premium are working fine, but when I start movie on speedgrade windows blows off.
It's on windows 7 pro.
Thanks in advance

Adobe Photoshop CS3 - Problem with Trial

I recently downloaded and installed Adobe Photoshop CS3 directly from Adobe as it is the latest version my Mac supports. Upon start up, I am greeted with two options: a) I have a serial number for this product. and b) I want to try Adobe Photoshop CS3 free for 30 days. Seeing how I am simply looking to evaluate and have not purchased said product, I selected option b.
However, upon clicking "Next >" I am greeted by an error. "Problem with Trial" I am left with nothing but wasted time. This is the first time I have ever installed Adobe Photoshop CS3 so I do not understand why it will only allow access with a serial number. Any help to allow me to try this software is appreciated.
Thanks.

Could the trial have a time bomb in it that prevents use after several years? There's not much of a need for Adobe to allow trials to run for so long after the product's life cycle has concluded.

"Problem with Trial - problem loading trial period for Adobe Photoshop CS3"

Hello,
I installed Photoshop CS3 Trial and whenever I run it and choose to begin my trial period I get the following error message:
"Problem with Trial - problem loading trial period for Adobe Photoshop CS3".
I tried uninstalling and reinstalling, and even ran the Adobe CS3Clean Script but nothing seems to help.
I should note I never installed any earlier version of Photoshop on my system (I use a fresh copy of Windows XP with only a few programs installed).
Any suggestions will be appreciated.
Thanks,
David

i had the trial of photoshop on and the trial has run out my friend has given me a disk with adobe photoshop on and i cant do it beacause of the regestry code the photoshop puts in after the trial has ended to tell my pc that i cant have photoshop on my computer again :(:( now i have herd that you can remove the codes but it is quite hard well iam willing for this challenge and if anyone could help me i would reall welcome your help or if anybody has got the link to a tutorial to tell me hoe to do it i would aprecitae that to thank you all very much and post bak soon please

Error - Problem With Trial

Hi all
I downloaded de Adobe Captivate 3, at choose to enter a valid
serial or trial period, choose trial period, and error message
appear.
“Problem With Trial”
Using Windows Xp SP2
Not using dual Boot
The Temp and Tmp using same folder
A Time a go Using Trial Version flash but I formatted my PC

Nobody can tell you anything without proper system info or other technical details. Inevitable Muse's licensing is tied to CC, so check that as a start:
Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Problem with starting Photoshop CS6 in Windows 8.1 after PC weak up from sleep

Hello,
I have continuously problems with Photoshop CS6. After weak up my PC from sleep mode Photoshop take ages to start. It take about 15 minutes than it starts. After restart it's just fine and Photoshop start up in few seconds. Before with Windows 8 was everything ok.
I tried reinstall whole Creative Suite, delete all files from system folders of Photoshop, no plugin used, all is up to date!
CS used: Creative Suite Design Standard CS6, Czech language (Photoshop 13.01 64 bit and 32 bit - both do the same)
System: PC, Windows 8.1 64bit Czech language, system and program discs: Intel and Corsair SSD, CPU Intel i7 4Ghz, 24GB RAM, Graphic - Nvidia Geforce 580 GTX (graphic drivers up to date).
Adobe need to fix that.
Thanks for help, it's really annoying problem.

Martycz wrote:
Adobe need to fix that.
Along with all the other problems in this world that are all Adobe's fault.
OK so this all went pear shaped after updating Windows to 8.1? Have a look at Preferences > Performance and see if Graphics acceleration is still checked. Or it might even be greyed out. Apparently the 8.1 installer arbitarily installs a generic graphics card driver, so you might find that your drive is not so up to date as it used to be.
You know that you need to update it from the card maker's site?

Problems with running Photoshop CS6 and Bridge with Lightroom 4 also on the same PC

I was running Photoshop and Bridge, then purchased Lightroom 4. Before installingt 4 I had no problems with Bridge, but since installing 4 all of the photo's that were held in bridge are now gone, but they are in Lightroom. With Lightroom, you are able to edit photos out of Lightroom and into Photoshop when necessary, save and close and it automatically changed the Lightroom picture.
I have two PC's, one has Bridge on it (this one) and the other without, but both have both editing prgrams installed. On the other PC I can switch between Lightroom and Photoshop with no problems, but when I try to switch with this PC, the one with Bridge installed, it will open Photoshop, but the photo will not transfer. If I close Photoshop program and go back to Lightroom, it will tell me that the picture could not be transfered to Photoshop because it would not launch. If I close that message window, it will then launch Photoshop and the picture transferes over allowing me to edit and save as normal.
My question is; does anyone know if Lightroom and Bridge should run side by side, or should I delete Bridge from this PC and see what happens. Bridge is just a holder and organizer of photos, wherease Lightroom does the same, but also has post editing capabilities. The two programs seem redundant, but if your running Photoshop, it's hard to get files out of Lightroom. It seems that you need to open Lightroom first, then you can view and chose a photo to work on, then move it back and forth between the two programs. This seems to make Bridge redundant.
Thanks for any help or suggestions.
he_b_gb1947

Hi, Yes, but that actually wasn't the problem. I start out in Lightroom,
then move to Photoshop if I have something that can't be fixed in
Lightroom. The problem was that when I tried to edit, out of Lightroom and
into Photoshop, I was getting an error message that Lightroom couldn't
prepare files for transfer because Photoshop wouldn't open. But, it had
opened, the picture just wouldn't transfer. If I closed Photoshop,
Lightroom would try again and it would open and transfer the second time. I
ended up going to the Adobe help, chat line, and they looked into my PC and
located the problem, it's now working fine. Thanks to everyone for your
inputs. Most appreciated.
Gary

Problem with Trial License

Hi,
I installed the 60-Day-Trial of Crystal Reports Enterprise 2008 Server. All Services worked fine for the first few days.
Now i cannot upload new reports, so I started the diagnosis tool. It seemed that there is a problem with my license key.
I checked the license key in cmc:
There is an empty page, there is no license key appearing.
How can i reactivate my licensce?
For your information: I have installed an apache 5.5.
Thanks for answers.

Any ideas for reactivating the license without cmc?
I looked for the key in the registry, it looks like:
[http://img522.imageshack.us/img522/6996/clipboard04m.jpg]
Is it possible that the key is only valid in combination with the version? maybe i installed an update or patch and this update increased the version, so that my key is not valid any more.
I tried to start the registration wizard ("C:\Programme\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\regwiz.exe" HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\Enterprise\Keycode)
Then the message "Valid license key can not be obtained" is displayed. Maybe this is helpful for you to have an idea for solving my problem.
Which log-file must be viewed to watch the errors appearing in the cmd-license-section? Maybe there is a detailed message, which is not displayed in the cmc-window.
Edited by: rufushome on Feb 13, 2010 4:20 PM

Lightroom 2 - problems with trial download?

I thought I would try Lightroom 2 to see how it compares to Photoshop Elements 8. I downloaded the trial version okay and it seemed to install okay. When I tried to run it, the initial panel comes up and a few seconds later is glossed over by a panel saying to the effect that "Adobe Photoshop Lightroom 64-bit has stopped working" and I get a smaller panel to the effect that Windows is "checking things out". I then get a button to push that tells me to "Close Program".
Obviously something is wrong. I am running Windows 7 on a Dell Inspiron 545 (64 bit - I believe) and I am not sure what else is under the hood that might cause problems. I have Photoshop Elements loaded and it runs with some problems, but I don't understand how that could affect Lightroom. I also tried to download and run Lightroom 3 Beta and had the same problem.
Any help or insight that anyone would care to provide will be greatly appreciated, because I have heard that Lightroom is a very good product (not sure how bug-free it is compared to Elements) and I would sure like the opportunity to at least test it out. Thanks in advance.
Regards,
WesternGuy

I removed all the Preference files that you indicated. I uninstalled Lightroom 2.6. I then went back to the NVIDIA site and checked for an update to my driver for Windows 64-bit configuration. The site said there was one, so I downloaded it and installed it and all went well, so far. I then rebooted my machine.
I then downloaded Lightroom 2.6 again and installed it. When I tried to run it with all this new stuff installed, same problem. This is beginning to get a bit more techie than I can deal with. I do have a disk with the Operating System on it, but I am reluctant to reinstall it (Windows 7) in case something goes wrong. If it did, then this is just way beyond my technical knowledge and understanding of things to fix if anything that could go wrong, does go wrong. I have had Dell systems for years and have never, ever had these kind of problems with getting applications, even trial ones, to run. As far as access privileges, I am the administrator for this machine and I have never been asked for access privileges on any file, folder or other unit, so I will assume (?) that this is not an issue. If it was, I would have expected it to turn up by now, as I have had this machine for about three months, maybe four. Ambienttroutmask, I really appreciate all your help and suggestions and thank you very much for them all...
I do not believe that, or fail to understand why, such a high level of technical knowledge should be required to make things like this, that should be simple - download - install - run - test - decide on purchase (or not), to run. I do believe I am entitled to one year of in-home Dell service, so maybe I will contact Dell Canada and see what this is all about. Maybe if I could get someone to come have a look, then this can be resolved.
I am now at my proverbial wit's end and have no idea where to go from here. Ideas? Thoughts? Anyone?
Regards,
WesternGuy

Problem with Video Capture, and question towards solution

Yesterday I worked on a commercial for which we captured 9 clips (roughly 10 seconds or shorter in length). The clips all had text/titles superimposed on them by an outside machine and looked good in the monitors when they were exported and captured into FCP (ie: none of the text was chopped off).
I edited the commercial and then was exporting it out, only to discover that the text on the bottom of the clips was getting chopped off.
My first question is this: is there some setting in the capture process that could have done this? something that might have gotten tweaked accidently, or corrupted in some manner? Didn't have this problem with footage captured the previous day. And since it looked good before it was put into FCP, thinking it had to be a problem with FCP.
Also, in trying to tweak the footage in FCP, I came across a 'there must be an easier way to do it' question. Is there a way to alter parameters on multiple clips (such as raising them, like I had to)? I tried selecting all and double clicking, hoping that the changes I made would affect them all, but it only affected the one I directly clicked. I'm sure there's something simple (and obvious) that I'm overlooking...
thanks!

For how and why this could have happened, would you mind sharing your capture and sequence settings?
As far as applying parameters to multiple clips, I think you can make use of the Paste Attributes function in FCP...
Alter one of your problematic clips
Select that clip in the Timeline, then press Command-C (or control-click and choose Copy from the contextual menu)
Select the remainder of your problematic clips
With your clips selected press Option-V (or control-click on one of them and select Paste Attributes from the contextual menu) to bring up the Paste Attributes dialog
Select Basic Motion - under the Video options, on your left-hand side - then click OK
(Basic Motion because, if I understand your solution correctly, you altered the Center property - either in the Motion tab of the Viewer or manually in the Canvas - of your clips. You nudged them all up a bit, right? If you did, then that would fall under the Basic Motion attribute.)
All your selected clips should be nudged up appropriately.
But, again, I'm making a bit of leap since I'm not entirely sure what caused your issue in the first place.

Encounter Installation problem with trial Adobe Production Premium CS5

When installing the trial version of Adobe production premium CS5 it fails to Install Adobe premiere CS5 and AE. The remaining applications in the suite are all installed.
I have followed all the suggestions from Adobe's site, and finally contacted their Tech Support, who could not resolve the issue sofar.
I have run their AdobeSupportAdvisor and it displays:cpsid_83570: Conflicting processes running while installing - Creative Suite 5
I am running MAC OS 10.6.6 64 bit .
Hope someone can assist me with this.
Thanks.

I really appreciate your suggestions.
It took several attempts by the Adobe Technical support on an escalating level, including once a 6 hour telephone connection to have it resolved.
The last tech that finally resolved it took only two hours.
I already had Lightroom (ver 3.0, 64 bit) and Photoshop CS5(64 bit) individually installed with a legitimate license.
We had to clean out anything related to "Adobe", i.e. delete, uninstall, etc. Create another administrative account, then install the Production Suite(trial version) in Safe Mode.
The frustrating part was that every time I called back on the case, I had to answer the same questions regarding my operating system, like if I called in for the first time! I even had a slight argument with one Tech, who questioned the Graphics card. I purchased the IMAC just before Christmas (Snowleopard, 64 bit, 8 gigs of RAM, etc).
The developers at Adobe should make a better effort to make installations smoother. It was like a nightmare trying to install the software. I wanted to make sure that the software installed properly before I actually paid for it, and I nearly gave up on it after dealing with their tech support for a little over a week.
Hope that no one else has to go through the ordeal I went through.
Frank.
As a final note, when I initially installed the software, all components of the Suite would install properly, except for Adobe After Effects, and Adobe Premiere Pro.For some reason, Adobe After Effects and Adobe Premiere Pro refused to be installed.
The last technician who resolved the installation issue(after cleaning anything related to Adobe), initially choose to install the Adobe Premiere Pro component of the suite by itself. Once Adobe Premiere Pro installed, the remaining components installed with no issues.

Capture problem with trial SW (CS4 Premiere Pro / Canon DM-MV1E,OPTURA in USA)

Hi,
I have used this camera earlier with older premiere 6.5 with Canopus DVRaptor-RT firewire. Those files I can not use with CS4 Premiere because Canopus is using their own codec?
Now I try with CS4 Premiere Pro with motherboard firewire (Asus P5AD2-E Premium).
Timeline is running in capture window during capture but there is no video and no audio (and no file....). During capture "Capture duration" is 0. When I stop capture there is text "Recorder captures no frames".
Device control works ok (atleast Rew, Play, Stop, FF).
Yes I know my camera is old...... Is it so that this camera don't work anymore with this SW?
Asko

I am having a similar issue with trial ver. PPR CS4 but with a Panasonic AG DV2000.
Where did you find the MV1 setting or was that something to do with your cannon settings?
I have the trial ver. loaded on a windows 7 64 box.
I get message to reset my VTR.
No video in capture window.
I currently use the same VTR with Premiere 6 with no issue.
Any ideas ?

Problems with trial PS CS6 questions

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